Poka EU

Role Description Now, we're looking for an Enterprise Account Executive to join our established Sales team in Europe. We're growing fast and need a sharp, French-speaking Enterprise AE based in France who thrives on challenging the status quo. If you're ready to lead big conversations with some of Europe's biggest manufacturers and industrial operators, let's build something bold together. - Own your territory. - Build and manage a high-impact pipeline of enterprise manufacturing and industrial prospects across France and the wider European market. You'll own it — from prospecting to close. - Lead with insight. - Run the full enterprise sales cycle with precision and purpose. You'll guide multiple stakeholders through a consultative journey that maps their challenges to Poka's ROI solutions. - Drive innovation. - Bring fresh ideas to how we prospect, pitch, and win. You'll challenge old playbooks and help shape new tools, campaigns, and processes that raise our game. - Work smarter with AI. - Use AI tools to sharpen research, personalise outreach, and accelerate every stage of your sales motion — freeing you to spend more time where it counts: with customers. - Collaborate to win. - Partner closely with pre-sales, marketing, customer success, and product to deliver a seamless buyer journey and long-term customer value. - Champion our story. - Represent Poka at industry events, roundtables, and executive briefings — positioning us as a trusted advisor in the future of frontline work. - Measure what matters. - Track progress in Salesforce, forecast with accuracy, and contribute insights that shape our strategy and accelerate growth. Qualifications - 5+ years of experience in enterprise B2B software solution sales, with a strong record of new business wins. - Fluent French, with excellent verbal and written English — ready to negotiate at C-level in both. - Deep familiarity with manufacturing, field service, or industrial operations through your consulting, sales, or even hands-on experience. - Skilled at navigating long, complex sales cycles with multiple stakeholders and high deal values. - Curiosity and comfort with AI tools in your daily workflow — you see them as an edge, not a novelty. - Creative, curious, and comfortable in a fast-paced, high-growth environment. - Willing and able to travel across Europe (up to 40%). Benefits - Dynamic and collaborative work environment. - Generous vacation policy upon arrival. - Remote work policy. - A truly flexible schedule that allows you to adapt your work hours. - Benefits Plan offered from day one. - MacBook Pro and €500 allowance for your home office. - Generous referral bonus. - The tools, support, and opportunities you need to keep learning and progressing in your career. Company Description At Poka, we’re transforming how frontline teams operate, learn, and solve problems. Our connected worker platform is purpose-built for manufacturing, empowering frontline workers to share knowledge, collaborate in real-time, and drive continuous improvement. Think of it as the missing digital link, bringing the human interface into the stack of the Smart Factory, generating the right data and insights that drive entirely new scales of process improvements. We’re proud to support global leaders like Nestlé, Bosch, Mars, and Danone in their digital transformation journeys and as part of the IFS family, our reach and impact continue to grow globally.

Role Description At Poka, we’re transforming how frontline teams operate, learn, and solve problems. Our connected worker platform is purpose-built for manufacturing, empowering frontline workers to share knowledge, collaborate in real-time, and drive continuous improvement. As a Forward Deployed Engineer (FDE) at Poka, you’ll work directly with leading manufacturers to identify, design, and deliver high-impact AI and integration solutions inside real operations. This isn’t a traditional solutions or consulting role. You’ll own outcomes end-to-end. What you’ll be doing: - Partner with customers to deeply understand their operations, systems, and priorities — and identify where AI and integrations can unlock value. - Lead discovery sessions and technical discussions, shaping high-impact use cases and defining realistic solution approaches. - Design and build integrations between Poka and enterprise systems (ERP, MES, CMMS, etc.) using APIs and middleware tools. - Develop AI-powered workflows and agents (e.g., operator assistants, intelligent triage, document processing, anomaly detection) using modern LLM frameworks. - Own delivery end-to-end — from scoping and architecture to implementation, testing, and handoff. - Support strategic deals by contributing to pre-sales conversations, workshops, and technical deep dives. - Collaborate closely with Product, Engineering, and Services to refine solutions and translate field learnings into scalable capabilities. - Contribute reusable integration templates and AI workflow patterns that can scale across customers. - Travel to customer sites (~25–35%) for workshops, discovery, and key delivery moments. Qualifications - Experience in a customer-facing technical role (e.g., Solutions Architect, Sales Engineer, Integration Consultant, or similar). - Strong hands-on experience building AI agents, LLM-powered workflows, or automation solutions — this is your core strength. - Practical experience working with LLM APIs (OpenAI, Anthropic) and building real-world use cases (not just experimentation). - Solid grounding in system integrations, APIs, and connecting enterprise platforms. - Ability to quickly go from ambiguous problem → working prototype using tools like Python, Node.js, and modern AI stacks. - Confidence bridging business and technical conversations, from frontline operations to IT stakeholders. - Strong problem-solving skills and the ability to adapt solutions to real-world constraints. - Comfort working in ambiguity and helping shape a new, evolving capability within Poka. - Familiarity with manufacturing systems or industrial environments is a strong plus. Benefits - Dynamic and collaborative work environment. - Generous vacation policy upon arrival. - Remote work policy. - A truly flexible schedule that allows you to adapt your work hours. - Benefits Plan offered from day one. - MacBook Pro and €500 allowance for your home office. - Generous referral bonus. - The tools, support, and opportunities you need to keep learning and progressing in your career. Company Description We’re proud to support global leaders like Nestlé, Bosch, Mars, and Danone in their digital transformation journeys and as part of the IFS family, our reach and impact continue to grow globally. Please note: An understanding of English is essential at Poka, as it is the language used during company-wide meetings and many internal communications, ensuring effective collaboration and decision-making.

Role Description We’re looking for a Senior/Principal Solution Architect who can operate confidently from whiteboard to boardroom. This is a strategic, customer-facing role where deep technical expertise meets business transformation, helping global enterprises simplify complex ecosystems, unlock the value of their data, and accelerate AI adoption. You’ll engage directly with C-level stakeholders across IT and business functions, shaping how organizations modernize their architecture and embed next-generation capabilities like agentic systems and AI-driven workflows into their operations. What you’ll be doing: - Designing enterprise architectures that scale and evolve - Design end-to-end architectures that integrate seamlessly into complex ecosystems (ERP, MES, IoT, cloud, data platforms, etc.) - Define scalable, secure, and AI-ready solutions aligned with long-term business and technology strategies - Position how Poka simplifies, rationalizes, and enhances existing technology landscapes while enabling new capabilities - Leading executive conversations and strategic alignment - Act as a trusted advisor to C-level stakeholders (CIO, CTO, COO, CDO, CAIO) and enterprise architects - Translate architectural decisions into clear business outcomes - ROI, efficiency gains, risk reduction, and agility - Lead executive workshops, value-driven discussions, and architecture reviews - Help customers align technology investments with broader transformation goals - Driving AI and agentic system innovation - Design architectures leveraging AI, agentic layers, and autonomous systems - Shape and apply agent-to-agent communication models and intelligent workflow orchestration - Turn emerging AI and distributed system concepts into practical, enterprise-grade deployments - Guide customers in adopting AI responsibly, securely, and at scale - Connecting architecture to business value - Link solution design decisions to operational performance, financial outcomes, and key business KPIs - Provide domain expertise across manufacturing, supply chain, and operations environments - Develop value-driven reference architectures, reusable patterns, and solution blueprints - Collaborating to influence outcomes across the business - Partner with Product Management and R&D to influence roadmap based on customer and market needs - Support Sales and Customer Success teams in strategic deals and large-scale transformation programs - Act as a bridge between technical teams and business stakeholders Qualifications - 15+ years in industrial software, enterprise architecture, or solution engineering - Proven success working with global, top-tier enterprise organizations - Extensive experience engaging and influencing C-level stakeholders, including business leadership Requirements - Strong foundation in enterprise architecture (cloud, data, integrations, APIs, microservices) - Experience with industrial systems (MES, SCADA, IoT platforms, ERP integrations) - Solid understanding of AI/ML concepts, agentic architectures, or distributed intelligent systems - Ability to translate complex technology into clear business value and strategic impact - Strong storytelling and executive communication skills - Deep understanding of how technology drives operational excellence, cost optimization, and revenue growth - Experience working cross-functionally with Product, Engineering, Sales, and executive stakeholders - Strong facilitation skills across workshops, co-creation sessions, and executive engagements Benefits - Dynamic and collaborative work environment - Generous vacation policy upon arrival - Remote work policy - A truly flexible schedule that allows you to adapt your work hours - Benefits Plan offered from day one - MacBook Pro and €500 allowance for your home office - Generous referral bonus - The tools, support, and opportunities you need to keep learning and progressing in your career

Role Description As our German-speaking Sales Development Representative at Poka, you will be the first point of contact with potential customers across the DACH region. Your role goes far beyond simple lead qualification: - Research & Map Prospects: Identify high-potential accounts and stakeholders, and build strong knowledge of their industry, challenges, and priorities to personalize outreach and accelerate consensus. - Drive Outbound: Prospect, uncover new opportunities, and build a high-quality pipeline. Outbound will be the core focus of this role and where success is measured. - Own Inbound Follow-Up: Respond promptly to marketing-generated leads with tailored messaging, ensuring timely engagement and qualification. - Execute Outreach with Discipline: Meet and exceed weekly activity goals across calls, emails, and LinkedIn, while tracking key metrics (open rates, reply rates, conversions) to optimize performance. - Perform Lead Qualification: Conduct structured conversations that uncover pains, map stakeholders, and apply sales frameworks effectively. - Educate and Evangelize Prospects: Use Poka’s product and persona expertise to reframe operational issues into business outcomes and build credibility. - Build Pipeline Momentum: Multithread, re-engage stakeholders, and rigorously drive next steps to ensure SQLs don’t stall. Collaborate closely with Account Executives for seamless handoff, while continuing to support multi-threading and nurturing until opportunities advance. Qualifications - 1+ years in B2B sales (SDR, AE, or Account Manager), ideally in industrial or enterprise SaaS/software. - Exceptional Communication & Presence: Clear and persuasive communicator, with strong active listening skills in German and English. Able to adapt messaging from frontline workers to executive leaders, building credibility at all levels (additional languages such as Arabic or French are an asset). - Outbound-Driven: Energized by cold calling, thriving in outbound sales, and taking pride in building new conversations from scratch. - Team Player: Actively contribute ideas to improve processes and messaging within the SDR team, and collaborate cross-functionally to strengthen Poka’s outbound program. - Researcher & Storyteller: Skilled at researching accounts and personas, and reframing insights into compelling business narratives that resonate across stakeholders. - Familiarity with sales technology tools such as Salesforce, Gong, ZoomInfo, and LinkedIn Sales Navigator is a plus. Experience with buyer intent signal tools like 6Sense is highly valued. Benefits - Dynamic and collaborative work environment. - Generous vacation policy upon arrival. - Remote work policy. - A truly flexible schedule that allows you to adapt your work hours. - Benefits Plan offered from day one. - MacBook Pro and €500 allowance for your home office. - Generous referral bonus. - The tools, support, and opportunities you need to keep learning and progressing in your career. Company Description At Poka, we’re transforming how frontline teams operate, learn, and solve problems. Our connected worker platform is purpose-built for manufacturing, empowering frontline workers to share knowledge, collaborate in real-time, and drive continuous improvement. We’re proud to support global leaders like Nestlé, Bosch, Mars, and Danone in their digital transformation journeys.

Role Description At Poka, we’re transforming how frontline teams operate, learn, and solve problems. Our connected worker platform is purpose-built for manufacturing, empowering frontline workers to share knowledge, collaborate in real-time, and drive continuous improvement. We’re looking for a Solutions Consultant who combines hands-on manufacturing knowledge with pre-sales expertise. You’ll be a key partner to Sales, guiding prospects through how Poka unlocks measurable value across operations, frontline enablement, and continuous improvement initiatives. What you’ll be doing: - Act as a trusted advisor to manufacturing leaders, deeply understanding their operational processes, pain points, and digital maturity. - Lead consultative discovery conversations that connect real-world manufacturing challenges to Poka’s connected worker capabilities. - Design and deliver tailored product demonstrations that clearly articulate business impact, from waste reduction and standardized work to training optimization and knowledge capture. - Architect solution frameworks that support enterprise-level manufacturing environments, ensuring alignment with IT, OT, and operational requirements. - Develop compelling value narratives and business cases grounded in Lean, Continuous Improvement, and operational excellence principles. - Partner closely with Sales to support strategic deals, RFPs, PoCs, and executive presentations. - Contribute manufacturing expertise to the broader Solutions team, helping elevate demo strategy, storytelling, and use-case positioning. - Represent Poka at customer-facing events, plant visits, and strategic workshops. Qualifications - Minimum 2 years of experience in a pre-sales, solutions consulting, or technical sales role supporting manufacturing customers. - 5+ years of hands-on manufacturing experience (operations, engineering, CI, production leadership), or 5+ years selling or supporting technical solutions into manufacturing environments. - Strong understanding of Lean Manufacturing, Continuous Improvement, standardized work, and operational KPIs. - Experience delivering customized product demonstrations and leading technical discussions with both operational and IT stakeholders. - Ability to translate complex technical capabilities into clear operational outcomes and business value. - Strong communication skills with the confidence to engage plant managers, CI leaders, IT teams, and executives. - Experience contributing to PoCs, solution design, or technical validation processes. - Fluency in English and French. - Willingness to travel (up to 30%). Benefits - Dynamic and collaborative work environment. - Generous vacation policy upon arrival. - Remote work policy. - A truly flexible schedule that allows you to adapt your work hours. - Benefits Plan offered from day one. - MacBook Pro and €500 allowance for your home office. - Generous referral bonus. - The tools, support, and opportunities you need to keep learning and progressing in your career.

Role Description At Poka, we’re transforming how frontline teams operate, learn, and solve problems. Our connected worker platform is purpose-built for manufacturing, empowering frontline workers to share knowledge, collaborate in real-time, and drive continuous improvement. We’re looking for a Customer Support Specialist in Europe to join our global team (also includes North America & Sri Lanka). This isn’t a call-center role - it’s a thoughtful, solution-focused position where you’ll work closely with clients in manufacturing to overcome real operational challenges. If you’re fluent in German and English, comfortable in B2B SaaS environments, and enjoy combining customer empathy with technical problem-solving, this could be your next step. What you’ll be doing - Serve as a primary point of contact for our European customers via chat or email, with occasional screen-sharing sessions when needed. - Investigate and resolve technical and functional product questions in a timely, clear, and professional manner. - Collaborate with Product, Engineering, and Customer Success to escalate and track issues. - Use internal tools - including AI-powered resources - to research solutions and continuously expand your product knowledge. - Translate customer challenges into actionable feedback for internal teams. - Contribute to knowledge base articles and internal documentation to strengthen team efficiency. - Help shape support best practices in Europe as we grow our regional presence. Qualifications - 2+ years of experience in a B2B SaaS/Software customer support role. - Fluency in both German and English (professional level or fluent proficiency). - Experience supporting customers via chat-based platforms (Intercom experience is a strong plus). - Familiarity working with ticketing/issue tracking tools such as Jira. - Strong written communication skills - clear, structured, and customer-friendly. - Confidence navigating technical conversations (you don’t need to code, but you understand how SaaS products work). - A proactive, independent mindset - you’re comfortable owning issues end-to-end. - Experience supporting manufacturing or industrial clients is a plus. Benefits - Dynamic and collaborative work environment. - Generous vacation policy upon arrival. - Remote work policy. - A truly flexible schedule that allows you to adapt your work hours. - Benefits Plan offered from day one. - MacBook Pro and €500 allowance for your home office. - Generous referral bonus. - The tools, support, and opportunities you need to keep learning and progressing in your career.