PlayOn! Sports

• Own and manage complex calendars across multiple time zones, balancing strategic priorities, internal leadership needs, and external commitments • Protect and actively promote the executive brand both inside the organization and with external stakeholders by helping them show up prepared and by communicating reschedules or reprioritizations in a way where the receivers still feel valued and important • Act as a steward of executive time and attention by evaluating needs and protecting space for strategic work and high priorities • Proactively prepare leaders for meetings, including agendas, background materials, talking points, and follow-ups to ensure that meeting time is spent wisely with high impact • Coordinate events with internal and external stakeholders • Coordinate logistics for meetings, offsites, board-related activities, and travel • Serve as a key point of contact between executives, senior leaders, board members, and external stakeholders • Track action items, commitments, travel arrangements, and expense reports, ensuring timely follow-through and accountability • Anticipate challenges, flag risks, and solve problems before they escalate • Handle sensitive and confidential information with the highest degree of discretion and professionalism • Support special projects and strategic initiatives as needed, adapting quickly to shifting priorities

• Own and drive a full sales cycle from outbound prospecting and discovery to demo, proposal, and close, with high school coaches as your primary customer. • Conduct outbound prospecting to identify and engage new coaching prospects within your territory, leveraging phone, email, video, and in-person outreach. • Schedule and lead compelling product demonstrations tailored to the specific needs and goals of individual coaches and athletic programs. • Sell consultatively, asking the right questions to deeply understand a coach’s challenges and positioning PlayOn’s Coaching Analytics as a solution to their real-world problems. • Build and maintain strong relationships with both coaches and athletic directors, navigating multi-stakeholder decisions with clarity and confidence. • Partner with internal sales, customer experience, and customer success teams to ensure a seamless customer journey and unified experience across PlayOn. • Maintain a healthy pipeline and accurate forecasting in CRM (Salesforce), tracking all activity, opportunities, and outcomes with discipline. • Become a deep product expert in PlayOn’s Coaching Analytics platform, staying current on product updates, competitive landscape, and trends in high school athletics. • Provide structured feedback to product and marketing teams based on conversations with coaches, advocating for enhancements that meet real market needs. • Represent PlayOn at relevant coaching events, conferences, and tradeshows to build brand presence and generate pipeline.

• Own engagement and retention as measurable disciplines - define the bar, instrument it, and connect the work to retention impact • Lead the roadmap for engagement features across NFHS Network web and apps, balancing quick wins against durable bets • Explore and ship new ways to use our video that create value for athletes and their families, from concept and prototype through launch and iteration • Run a steady cadence of experiments, using device and browser segmentation to learn fast and decide with data • Build and defend business cases for new investments, grounded in subscriber economics • Partner with growth and marketing on go-to-market for every major launch - adoption metrics are part of the plan from day one, not an afterthought • Prototype and pressure-test ideas before committing engineering cycles - you ship rough working versions, not just specs • Represent the engagement product in leadership conversations with fluency in both the customer and financial dimensions

• Serve as the primary delivery partner for the Streaming Intelligence product line and DPT, converting roadmap priorities into actionable project plans with clear milestones, owners, and dependencies. • Co-own quarterly and annual planning with the Principal PM—from ideation through go-to-market—ensuring engineering capacity, vendor timelines, and business priorities are aligned. • Track and report on product line KPIs defined by the Principal PM (accuracy benchmarks, processing latency, content coverage, downstream adoption) and surface risks or deviations early. • Partner with the data team on agentic AI enablement—coordinating efforts to surface data models and semantic views to the broader business through AI-powered interfaces, including usage tracking and accuracy assurance. • Manage delivery cadence for platform infrastructure initiatives including data governance rollouts, real-time streaming capabilities, and pipeline migration efforts—tracking phased delivery across multiple months with clear metrics of success. • Lead end-to-end program management for AI pipeline initiatives, including the game film analysis benchmarking program that evaluates vision models (e.g., Gemini Flash, Gemini Pro) against human-tagged ground truth across 28+ annotated fields per play. • Manage the cadence of model evaluation cycles: coordinating game imports, prompt engineering iterations, accuracy scoring, and cost analysis across multiple AI models. • Drive vendor integration workstreams—tracking deliverables, SLAs, and roadmap alignment with external computer vision and AI partners alongside the Principal PM. • Build and maintain project documentation for hybrid human-AI workflows, including escalation paths for ambiguous plays, quality review processes, and fallback handling. • Facilitate cross-team visibility across product, engineering, data, design, and QA to ensure aligned execution mapping back to PlayOn’s unified product objectives: Engaged Communities, Resilient Services, and New Customer Markets. • Own dependency mapping, risk management, and blocker resolution for strategic AI initiatives spanning multiple engineering teams. • Develop and maintain project dashboards, status reports, and executive-level communications that increase transparency of engineering progress to the broader business. • Provide governance and optimization for Atlassian tools (Jira, Confluence) to ensure standardized workflows, consistent estimation practices, and clear traceability from strategy to execution. • Champion operational improvements to planning cycles, stakeholder coordination, cross-org meetings, and feedback loops—creating transparency through standardized tooling and repeatable frameworks. • Actively incorporate AI tools (e.g., Claude, automation platforms) into your own delivery workflows: automating status reports, synthesizing meeting notes, generating risk analyses, and accelerating documentation. • Contribute to PlayOn’s broader AI maturity journey by demonstrating AI-augmented delivery practices that can be adopted across the PMO and engineering organization.

• Own PlayOn's privacy program governance: CCPA, COPPA, and applicable state privacy laws as they apply. • Drive compliance remediation work in partnership with Legal and external privacy counsel. • Conduct Privacy Impact Assessments (PIAs) for new products, features, and vendor relationships, surfacing real risk and driving resolution, not just documenting it. • Maintain Records of Processing Activities (ROPA) and the company-wide data inventory; validate accuracy across all three product platforms. • Oversee privacy processes and ensure activities align with program requirements and are conducted within SLA. • Participate in the Data Privacy Council (DPC) as the privacy program's subject matter expert. • Maintain and update external-facing privacy policies, internal notices, and employee data handling guidelines. • Conduct vendor privacy risk assessments during onboarding and annual vendor reviews. • Support GRC program, including evidence collection for Compliance reports and audits, e.g. SOC 2 Type II. • Own the security questionnaire response process for customer and prospect privacy inquiries. • Track and report privacy program metrics, open risks, and remediation progress to the CISO.

• Serve as the technical lead of the cross-functional product trio, owning technical strategy and driving feasibility assessments alongside PM and Design. • Set the architectural direction for how PlayOn runs subscription growth experiments across NFHS Network, GoFan, and MaxPreps. • Design, implement, and measure rapid experiments, iterating based on data to optimize conversion, retention, and engagement. • Build internal tooling and experiment scaffolding that compounds the pod’s velocity over time. • Leverage AI coding tools and agent-assisted workflows to accelerate experiment delivery and raise the quality bar for the pod. • Identify and drive resolution of cross-team technical dependencies when growth work requires coordination beyond the pod. • Mentor engineers on the pod through code and design reviews that move knowledge, not just catch bugs.

• Own the end-to-end payments delivery roadmap across financial reporting, payout operations, refunds and disputes, tax, and Stripe Connect execution • Translate strategy from the Sr. Manager, Payments Strategy & Product into sequenced, shippable delivery plans with clear acceptance criteria • Partner with Engineering on technical scoping, sequencing, and integration with banking partners (Wells Fargo, NetSuite) and payment processors • Work directly with Finance and Accounting stakeholders — speak their language, earn their trust, and translate their operational needs into product requirements • Use AI tools to accelerate spec writing, query and validate data, and prototype workflows before committing engineering capacity • Validate decisions with data and direct customer input — bookkeeper interviews, support ticket analysis, and behavioral analytics from HQ • Manage a large, complex backlog across multiple workstreams with competing priorities, executive scrutiny, and compliance constraints • Collaborate across Customer Success, Support, and school-facing teams to ensure delivery aligns with the realities of how bookkeepers and athletic directors actually work

• Contribute to system observability i.e implementing, improving metrics, alerting, and dashboards for better insight and faster recovery. • Develop automation, tooling, and monitoring solutions to support high service availability. • Partner with application and quality engineering teams to implement best practices in reliability, release automation, and testing. • Drive operational excellence through proactive incident prevention, blameless postmortems, and capacity planning. • Participate in on-call rotations to support critical services and ensure rapid response to incidents.

• Design, build, and operate data services and APIs used by application teams. • Partner with Data Platform engineers to translate event streams and pipelines into application-ready interfaces. • Own technical design for major features, including API shape, data contracts, versioning, and backward compatibility. • Build in Python and SQL across event-driven architectures. • Collaborate with application teams to define integration patterns and service expectations. • Improve observability, correctness, and operational maturity of data products. • Optimize platform performance and cloud cost efficiency. • Collaborate with the Data Platform team on pipeline contracts and data availability.

• Take end-to-end ownership of a new product line focused on AI and computer vision capabilities. • Set the vision, make hard tradeoffs, and drive outcomes across engineering, data, design, and external partners. • Define and drive product line KPIs: accuracy benchmarks, processing latency, content coverage, and downstream product adoption. • Partner with Data Engineering to build a sport-agnostic game data model. • Evaluate new CV capabilities including object detection and automated highlight segmentation. • Build the operating model for the product line as it scales. • Own health end-to-end, surfacing risks early, resolving dependencies, and creating transparency.