• Work with the Product Manager, deliver the highest priority features on the product roadmap that are aligned to the product vision and organizational priorities • Assist in development of sprint and deployment plans aligned to our product’s go-to-market strategy, defining feature set releases that deliver value to our customers • Collaborate with Product Manager(s) to gather and monitor data on product usage and user behaviors to inform prioritization of features • Work with the team to identify and execute upon opportunities for continuous improvement of team dynamics, enjoyment, and performance in an environment of collaboration and innovation • Requirements Gathering and Analysis: This skill is crucial for the early stages of a product, where you work to understand market needs and define the product vision, which directly influences the strategic roadmap. • Career and Skill Growth: While this is a personal attribute, a commitment to continuous learning is a strategic mindset that enables a product owner to stay ahead of market trends and technological advancements, informing long-term product strategy. • Agile/Scrum: Understanding and applying Agile principles is foundational to sprint and deployment planning, which is a core part of product strategy. • Document requirements and acceptance criteria for features, epics, and stories. The product team should contribute to the writing, but the PO owns accepting the story • Own the backlog, maintain consistent prioritization of work, and facilitate backlog refinement with the on-site development team(s). • Facilitation (Scrum Master experience a plus): This skill is directly tied to the day-to-day operations of the development team, including running sprint ceremonies like planning, daily scrums, and retrospectives, all of which fall under delivery. • Project Management: The core of delivery and execution is managing the project itself, ensuring tasks are completed, deadlines are met, and the team is on track to deliver the product. • Collaboration and Coordination: The role explicitly mentions working with geographically dispersed teams and stakeholders, which is a key part of day-to-day execution. • Working with Technical Team Members: This is a primary responsibility of a Product Owner, as they must work directly with engineers to ensure user stories are understood and built correctly. • Working with Stakeholders: The Product Owner acts as a liaison, ensuring stakeholders' needs are communicated and integrated into the development process. • SQL Skills: These skills are often used for data analysis to understand product usage, which directly informs backlog prioritization and helps a Product Owner decide what to build next to deliver the most value. • Prod Support: This involves working with the team to address issues that arise after a product has been released, a clear part of the execution phase. • Technical Knowledge (AWS, Project Technology Stack): A solid understanding of the technology stack is essential for effective communication with the engineering team and for making informed decisions during the development process.

• You are ultimately responsible for the ongoing development and optimization of our products. • You identify market trends, conduct competitive analyses, and create precise customer avatars. • You translate customer needs and feedback into concrete, scalable product strategies and roadmaps. • You lead and develop the marketing team and establish clear structures and processes. • You are responsible for end-to-end product development: from concept to roll-out. • You optimize existing products through continuous analysis of usage data. • You work closely with the CEO, Customer Success, and the Consulting team to enable sustainable growth. • You support the Consulting team as a closer in sales conversations when needed. • You provide the marketing team with product insights for launch campaigns and actively support social media management and copywriting.

• Define, organize and prioritize the product roadmap • Gather and translate business needs into scalable solutions • Act as a bridge between business areas, technology and stakeholders • Monitor the product and feature development cycle • Track product indicators and metrics, proposing continuous improvements • Identify opportunities for automation, innovation and solution evolution • Conduct validations and tests with users • Facilitate communication among multidisciplinary teams

• You lead the entire product lifecycle in the Customer Success area with a high degree of ownership, from discovery and ideation, through prioritization and implementation, to continuous improvement. • You identify and evaluate the most important initiatives by understanding and contextualizing customer problems, company objectives, market trends, and competitive developments. • You define requirements, write clear user stories, and evolve the roadmap for your area. • You work closely with engineers, designers, and internal experts to solve complex problems, implement new ideas, and continuously improve existing features. • You regularly communicate with customers across multiple channels and represent their perspective within the company. • You analyze product performance and relevant metrics to ensure that goals are met. • In close collaboration with Marketing, Sales, and other Product teams, you ensure the right initiatives are implemented, successful product launches are enabled, and all relevant teams work together in alignment.