Platform9 Systems

Role Description As a Technical Account Manager (TAM) at Platform9, you will combine strong technical depth with account management skills to deliver Personalized, Proactive, Preventative, and Reactive enterprise-class support and customer success services. You will act as a trusted technical advisor to assigned customers and a key partner to the Account/Sales Team, helping customers achieve reliability, performance, and adoption outcomes across the Platform9 portfolio. - Own technical relationship and outcomes for a portfolio of enterprise customers. - Identify, manage, and drive resolution of critical technical issues and customer-impacting risks. - Monitor and manage open cases during business hours. - Perform environment assessments and documentation. - Plan and guide lifecycle activities. - Proactively analyze risk using known issues and customer-specific configurations. - Monitor customer environments using available telemetry/health signals. - Ensure adherence to Platform9 best practices for reliability, security, and performance. - Prepare and deliver periodic and custom reports. - Communicate new capabilities and recommendations relevant to the customer’s goals. - Educate customers on Platform9 tools, workflows, and operational patterns. - Compile and deliver root cause analysis as required. - Represent Platform9 in recurring support/customer success meetings. - Manage special projects as assigned by management. Qualifications - Excellent written and verbal communication skills. - Strong interpersonal skills and customer service mindset. - Account management and project/program management experience. - Strong aptitude for learning new technologies. - Creative, structured approach to problem solving. Requirements - In-depth knowledge in three or more technical areas: - Linux systems administration (Ubuntu/RHEL). - Kubernetes and cloud-native operations. - OpenStack and/or private cloud infrastructure. - Virtualization technologies (KVM/QEMU/libvirt). - Networking (TCP/IP, routing/switching fundamentals). - Storage/infrastructure integrations (Ceph concepts, iSCSI/NFS fundamentals). - Automation/Infrastructure as Code (Terraform/Ansible). - Observability and troubleshooting (metrics/logs/traces basics). - Ability to follow standard engineering principles and practices. - Travel to customer domestic sites and other global sites as necessary. - 24x7 availability for after-hours on-call support. Benefits - Competitive salary and benefits package. - Flexible work environment. - Opportunities for professional development. Company Description Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship product, Private Cloud Director, turns your existing hardware into a full-featured, future-ready private cloud. - Over 30,000 nodes in production at some of the world’s largest enterprises. - Inclusive, globally distributed company backed by prominent investors. - Values: innovation, customer obsession, ownership, radical candor, and excellence.

Job Title: QA Engineering Manager Reporting To: Director of Engineering Remote Platform9: Private Clouds Made Easy Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship product, Private Cloud Director, turns your existing hardware into a full-featured, future-ready private cloud. We innovate across what we build and how we deliver it, staying focused on a next-generation, open private cloud while holding ourselves to one standard: exceptional customer outcomes. Enterprises are selecting Platform9 to replace legacy virtualization because it eliminates operational risk and complexity. Private Cloud Director is designed for the experienced infrastructure team, offering a familiar GUI experience for managing VMs and containers, seamless integration with your existing hardware and third-party storage, and critical enterprise features (HA/DR, scale, reliability) built-in. This enables IT teams to gain robust API control and a user experience they trust—rooted in customer obsession and an owner’s mindset. We share context quickly and candidly to keep decisions moving. With over 30,000 nodes in production at some of the world’s largest enterprises, including Cloudera, EBSCO, Juniper Networks, and Rackspace, Platform9 is the proven path to achieving true vendor independence and operational consistency. We are an inclusive, globally distributed company backed by prominent investors, supported by a partner ecosystem of resellers, systems integrators, MSPs, and technology vendors committed to driving private cloud innovation and efficiency. Our values—innovation, customer obsession, ownership, radical candor, and excellence—guide how we build and support every deployment. Position Summary: We are looking for a Software Quality Assurance Engineering manager with proven expertise in testing large scale, distributed cloud based systems in a continuous integration environment. In this role, the manager will drive and influence quality initiatives within product development teams Roles and Responsibilities: - QA Strategy — Spearhead the development and continuous refinement of our QA strategy, including developing and executing test cases, scripts, plans, and procedures. - Test Automation — Design, develop, and maintain automated tests to ensure features and functionalities meet quality standards and integrate them with CI/CD systems, minimizing reliance on manual testing. - Test Infrastructure — Work on test infrastructure to design, implement and run functional, integration and scale tests. - Manual Testing — Drive manual testing where automation is not feasible, ensuring all features and functionalities meet quality standards. - Cross-Functional Collaboration — Work closely with product development team to design new tests for new features, analyze existing test coverage, identify gaps and have the team add missing tests. - Defect Management — Track, analyze, and report on software defects, ensuring timely resolution and maintaining high product quality. - Performance & Scalability — Implement performance, scalability, and stress testing to ensure the software can handle expected loads. - Continuous Improvement — Identify opportunities to improve QA processes, tools, and methodologies, driving continuous improvement initiatives within the team. - Risk Assessment — Assess risks associated with product releases and provide recommendations for mitigating those risks. - Shift-Left Quality — Collaborate with platform architecture and development teams to embed quality principles early in the development lifecycle. - AI-Assisted Testing — Contribute to implementation of AI-assisted testing and code quality analysis strategies. - Team management – Guide, mentor, manage a team towards focussed software releases taking into account the aforementioned aspects. Chalk out a growth path for the team members and be responsible for their appraisals. Preferred Qualifications: - Bachelors or Masters degree in Computer Science or related discipline. Extensive relevant work experience is also acceptable. - 10+ years of experience in developing automated tests in a continuous integration environment for large scale systems. - Atleast 2 years of engineering management experience comprising forming, growing and leading a team Key Skills: - Proficiency in writing reliable and maintainable code in Python or Go - Experience with continuous integration systems like Jenkins or Teamcity - Strong experience with linux based systems - Experience with cloud / containerization/ virtualization technologies, preferably Kubernetes and Openstack Skills that give you an edge: - Being a highly motivated self-starter with the ability to work in a highly dynamic environment - Troubleshooting skills - To succeed in this role you’ll need to be a team player with a strong sense of ownership for your work and a passion for working in a data driven organization.

About Us: Platform9: Private Clouds Made Easy Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship product, Private Cloud Director, turns your existing hardware into a full-featured, future-ready private cloud. We innovate across what we build and how we deliver it, staying focused on a next-generation, open private cloud while holding ourselves to one standard: exceptional customer outcomes. Enterprises are selecting Platform9 to replace legacy virtualization because it eliminates operational risk and complexity. Private Cloud Director is designed for the experienced infrastructure team, offering a familiar GUI experience for managing VMs and containers, seamless integration with your existing hardware and third-party storage, and critical enterprise features (HA/DR, scale, reliability) built-in. This enables IT teams to gain robust API control and a user experience they trust—rooted in customer obsession and an owner’s mindset. We share context quickly and candidly to keep decisions moving. With over 30,000 nodes in production at some of the world’s largest enterprises, including Cloudera, EBSCO, Juniper Networks, and Rackspace, Platform9 is the proven path to achieving true vendor independence and operational consistency. We are an inclusive, globally distributed company backed by prominent investors, supported by a partner ecosystem of resellers, systems integrators, MSPs, and technology vendors committed to driving private cloud innovation and efficiency. Our values—innovation, customer obsession, ownership, radical candor, and excellence—guide how we build and support every deployment.Job Summary Platform9 is seeking an ambitious and driven Sales Development Representative (SDR) to join our growing sales team. You will be at the forefront of Platform9's revenue engine, responsible for identifying and qualifying new business opportunities across Enterprise and Mid-Market segments. You will thrive in this role if you are organized, persistent, charismatic, and hard-working, with a genuine interest in enterprise technology and its business implications. Your primary objective is to find customer projects that are a strong fit for Platform9's private cloud solutions and build the qualified pipeline that fuels our Account Executives. This is a fully remote position with occasional travel to industry events, conferences, and team gatherings. What Your Day Will Look Like Prospecting & Pipeline Generation - Execute high-volume, multi-channel outbound prospecting via cold calling, email, LinkedIn, and other social selling channels to generate qualified meetings and opportunities for Account Executives. - Handle inbound customer inquiries across email and phone, qualifying leads against our ideal customer profile and routing them appropriately. - Research and identify target accounts across Enterprise and Mid-Market segments, building account maps and identifying key stakeholders and decision-makers. - Accurately create, update, and maintain lead records in Hubspot.. - Consistently achieve quarterly and annual targets for qualified meetings and Opportunities. Collaboration & Campaigns - Collaborate closely with Marketing and Sales Enablement to execute targeted, persona-specific, multi-channel outreach campaigns aligned to current market trends and messaging. - Work directly with your Manager and Account Executive partners to align on territory coverage, account prioritization, and messaging strategy. - Participate in defining and refining SDR processes, playbooks, and best practices as we scale the team. - Liaise with new and existing customers to set up and attend discovery meetings, actively qualifying new opportunities. - Stay current on the enterprise private cloud and virtualization landscape, including competitor activity, market trends, and Platform9's evolving product roadmap, to engage prospects with relevant, informed conversations. What We're Looking For - 1+ years of experience in a Sales Development, Business Development, or Inside Sales role, ideally within an Enterprise Software or SaaS environment. - A track record of meeting or exceeding quotas. - Hands-on experience with modern sales tools such as HubSpot, ZoomInfo, and LinkedIn Sales Navigator. - Strong verbal and written communication skills, with the ability to craft compelling, persona-specific outreach. - Result-driven mindset with persistence, resilience, and an over-achiever spirit. - Organized and detail-oriented, with the ability to manage a high volume of outreach activities without letting prospects fall through the cracks. - Passion for technology and its business implications, curiosity about how enterprise infrastructure and cloud solutions solve real-world problems. - Positive attitude, team oriented, and a self-starter. - Highly motivated individual who thrives in a fast-paced team environment and is readily adaptable to changing market and organizational requirements - Must be authorized to work in the United States. - Bachelor's degree or equivalent work experience. Why Platform9 We are at an exciting inflection point. Enterprises worldwide are urgently looking to replace legacy VMware virtualisation, and Platform9 is the proven alternative. As an SDR at Platform9, you are joining at the right time, with a differentiated product, a defined motion, and a leadership team committed to your development and success. Benefits & Perks - Competitive base salary and commission structure. - Equity / stock options. - Comprehensive health, dental, and vision benefits. - Generous paid time off and company holidays. - Fully remote with occasional travel to events and team gatherings.

Technical Training & Partner Enablement Specialist Reporting to: Peter Fray, Field CTO Team: Pre-Sales Location: Flexible / Remote Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship product, Private Cloud Director, turns your existing hardware into a full-featured, future-ready private cloud. We innovate across what we build and how we deliver it, staying focused on a next-generation, open private cloud while holding ourselves to one standard: exceptional customer outcomes. Enterprises are selecting Platform9 to replace legacy virtualization because it eliminates operational risk and complexity. Private Cloud Director is designed for the experienced infrastructure team, offering a familiar GUI experience for managing VMs and containers, seamless integration with your existing hardware and third-party storage, and critical enterprise features (HA/DR, scale, reliability) built-in. This enables IT teams to gain robust API control and a user experience they trust—rooted in customer obsession and an owner’s mindset. We share context quickly and candidly to keep decisions moving. With over 30,000 nodes in production at some of the world’s largest enterprises, including Cloudera, EBSCO, Juniper Networks, and Rackspace, Platform9 is the proven path to achieving true vendor independence and operational consistency. We are an inclusive, globally distributed company backed by prominent investors, supported by a partner ecosystem of resellers, systems integrators, MSPs, and technology vendors committed to driving private cloud innovation and efficiency. Our values—innovation, customer obsession, ownership, radical candor, and excellence—guide how we build and support every deployment Role Overview Platform9 is seeking a Technical Training & Partner Enablement Specialist to join the Pre-Sales organization and help accelerate the creation of high-value technical enablement assets for internal teams, partners, and the field. This role will be responsible for building training content, partner-focused technical materials, and supporting go-to-market technical collateral that helps scale Platform9’s Private Cloud Director and related solutions. This role is ideal for someone with a strong background in technical training, curriculum development, content creation, and technical enablement, particularly in virtualization, infrastructure, private cloud, or adjacent enterprise technologies. The right candidate will be highly organized, an excellent communicator, comfortable working across multiple stakeholders, and capable of translating technical concepts into clear, consumable training and field-ready assets. This person will report directly to Peter Fray and work closely with Pre-Sales, Product, Engineering, Alliances, and partner teams. Key Responsibilities Training & Curriculum Development - Develop and deliver a comprehensive 8-part masterclass for Platform9 solutions based on existing curriculum direction and internal subject matter expertise. - Create technical training materials including: - lecture decks - lab guides - instructor notes - self-paced learning content - onboarding materials - technical walkthroughs and recorded modules - Build structured enablement programs for: - internal pre-sales teams - new hires - partner technical teams - field and support organizations as needed - Help define learning paths for introductory, intermediate, and advanced audiences. Partner Enablement - Develop partner-centric deep dive content covering integrations and joint solution positioning for strategic ecosystem partners, including: - Veeam - Rubrik - Cohesity - Pure Storage - Hitachi Vantara - NetApp - Omnissa - Work with partner, alliances, and technical teams to create training that enables partners to: - understand Platform9 solution value - position integrations effectively - support solution design and deployment discussions - participate in proofs of concept and technical discovery Field & GTM Technical Content - Help create technical go-to-market assets such as: - reference architectures - solution briefs - demo content - FAQs - competitive and objection-handling content - implementation and best-practice guidance - Package technical information into clear, reusable assets that can be consumed by the field, partners, and customers. - Support the pre-sales team in rapidly bringing technical collateral to market. Cross-Functional Collaboration - Partner closely with Pre-Sales leadership, Product Management, Engineering, Alliances, Marketing, and SMEs to gather inputs and validate technical accuracy. - Drive a repeatable process for content review, stakeholder feedback, iteration, and publishing. - Help ensure training and collateral remain current as Platform9 products and partner integrations evolve. Required Qualifications - 7+ years of experience in one or more of the following: - technical training - curriculum development - technical enablement - technical content creation - systems engineering or infrastructure-focused education - Strong experience creating structured technical learning content for enterprise technologies. - Strong presentation, written communication, and instructional design skills. - Experience building content for technical audiences such as administrators, architects, support teams, or partners. - Ability to take complex technical concepts and convert them into practical, clear training and field-facing materials. - Experience working cross-functionally with technical and business stakeholders. - Comfortable operating in a fast-moving environment with evolving priorities. Preferred Qualifications - Experience in virtualization, private cloud, infrastructure software, or enterprise platform technologies. - Familiarity with VMware, hypervisors, cloud infrastructure, storage, backup/data protection, or adjacent enterprise infrastructure ecosystems. - Experience delivering partner enablement or technical training for channel or alliance organizations. - Exposure to Linux, OpenStack, Kubernetes, or modern private cloud platforms. - Experience creating labs, demos, simulation-based learning, or hands-on workshop content. - Experience using modern content creation and training tools beyond standard presentation software. Ideal Candidate Profile The ideal candidate is: - a strong technical trainer and content developer - polished and credible in front of technical audiences - structured in how they design curricula and learning paths - able to work independently while collaborating across teams - capable of ramping quickly on new technologies - excited to help turn technical knowledge into real field impact

About the Role: We are seeking an experienced Solutions Architect to join our team to help onboard and support customers using Platform9 Managed OpenStack and Platform9 Managed Kubernetes products. As a Solutions Architect, you will be the key technical contact for our customers, guiding them through their journey of adopting and scaling with our cloud native platforms. You will work closely with customers to understand their needs, architect tailored solutions, and ensure successful integration and deployment. Additionally, you will deliver timely professional services solutions to customers based on the gathered requirements agreed upon timelines and defined success criteria. Key Responsibilities: - Lead the technical onboarding process for customers using Platform9 Managed OpenStack and Platform9 Managed Kubernetes. - Collaborate with customers to understand their infrastructure requirements and design optimal cloud-native solutions leveraging automation. - Provide expert guidance on the use of OpenStack, Kubernetes, and related cloud-native technologies. - Offer strategic guidance on OpenStack and Kubernetes architecture, including network design, storage solutions, and compute resource management. - Educate customers on best practices for managing and maintaining OpenStack and Kubernetes infrastructure, including upgrades, monitoring, scaling and operational efficiency. - Implement automation solutions to streamline deployments using terraform, Ansible, Golang, Python, Bash and CI/CD best practices. - Troubleshoot and resolve technical issues that arise during customer onboarding and ongoing usage. - Deliver expert services solutions to existing customers in accordance with a statement of work document in a timely fashion and with utmost attention to detail. - Collaborate with product and engineering teams to improve the customer experience and provide feedback on features and product improvements. - Provide continuous feedback to internal Quality Assurance teams on product usability, testing requirements and customer usage patterns. Qualifications: - Experience in Kubernetes: Proficient knowledge of managing, deploying, and scaling cloud-native infrastructure technologies. - Experience with Cloud-Native Technologies: A solid understanding of the cloud-native landscape, including CI/CD, containers, microservices, and cloud infrastructure management. - Experience with Openstack: A deep understanding of managing, deploying, scaling, troubleshooting Openstack. - OpenStack Expertise: Extensive hands-on experience with OpenStack, including deployments, operations, and optimizations. Proven ability to troubleshoot complex technical issues in a production OpenStack environment. - Strong understanding of cloud infrastructure concepts including networking, storage, compute, and security within OpenStack. - Automation Skills: Proficiency in writing automation scripts in Go, Python, Bash to streamline operational tasks. - Strong understanding of infrastructure as code (IaC), configuration management tools (e.g., Terraform, Ansible), and DevOps best practices. - Excellent communication and interpersonal skills: Ability to convey technical concepts to both technical and non-technical stakeholders. - Proven ability to troubleshoot complex technical issues and implement effective solutions. - 5+ years of hands-on experience with OpenStack and Kubernetes. - Experience with managed services or SaaS platforms is a plus. - Experience with public clouds (AWS, GCP, Azure) and hybrid cloud environments is a plus. - Industry certifications in Kubernetes (CKA/CKAD/CKS) Why Join Us? - Work with cutting-edge cloud-native technologies. - Collaborate with a passionate, talented team of engineers and architects. - Opportunity to impact how companies across industries build and scale their infrastructure. - Be a part of an innovative company committed to customer success and the advancement of cloud technologies. - Flexible, remote work environment. If you're passionate about cloud technologies, automation, and helping companies scale, we'd love to hear from you!

About Us: Platform9: A Better Way to Go Cloud Native Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship product, Private Cloud Director, turns your existing hardware into a full-featured, future-ready private cloud. We innovate across what we build and how we deliver it, staying focused on a next-generation, open private cloud while holding ourselves to one standard: exceptional customer outcomes. Enterprises are selecting Platform9 to replace legacy virtualization because it eliminates operational risk and complexity. Private Cloud Director is designed for the experienced infrastructure team, offering a familiar GUI experience for managing VMs and containers, seamless integration with your existing hardware and third-party storage, and critical enterprise features (HA/DR, scale, reliability) built-in. This enables IT teams to gain robust API control and a user experience they trust—rooted in customer obsession and an owner’s mindset. We share context quickly and candidly to keep decisions moving. With over 30,000 nodes in production at some of the world’s largest enterprises, including Cloudera, EBSCO, Juniper Networks, and Rackspace, Platform9 is the proven path to achieving true vendor independence and operational consistency. We are an inclusive, globally distributed company backed by prominent investors, supported by a partner ecosystem of resellers, systems integrators, MSPs, and technology vendors committed to driving private cloud innovation and efficiency. Our values—innovation, customer obsession, ownership, radical candor, and excellence—guide how we build and support every deployment Responsibilities: The Cloud Support will be involved in various aspects of the Customer Support SRE function, including: - Automation: Assisting in the development and maintenance of automation tools and scripts to improve efficiency in operational tasks and customer support workflows. - Monitoring and Alerting: Helping to configure and fine-tune monitoring and alerting systems to proactively detect and address potential issues before they impact customers. - Troubleshooting: Working with senior team members to troubleshoot and resolve customer-reported issues related to Platform9’s cloud platform, focusing on root cause analysis. - Documentation: Creating and updating internal and customer-facing documentation, runbooks, and knowledge base articles. - Tool Development: Contributing to the development of internal tools to enhance diagnostic capabilities and service reliability. Work Distribution: - Monitoring ticket queue and troubleshooting customer issues (55%) - Talking through issues via Zoom (5-7%) - Maintaining Knowledge Base/documentation (10%) - Training (1-on-1, personal study, support trainings/handovers) (10%) - Meetings (5-7%) - Projects (Reporting, Automation, Customer Success, Process Development) (10%) Qualifications - Minimum Qualifications - Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field. - Customer-facing handling experience - Administration experience in Linux and knowledge of storage and networking subsystems - Basic Knowledge of OpenStack technologies (MySQL, OVS, RabbitMQ, network namespaces, hypervisors, MongoDB, etc) - Strong Experience in Kubernetes, including cluster administration, deployment strategies, and troubleshooting. - Familiarity with at least one scripting language (e.g., Python, Bash, GO). - Team player with a strong sense of ownership of your work and a passion for working in a data-driven organization - Strong problem-solving and analytical skills. - Excellent written and verbal communication skills. Preferred Qualifications - Strong communication and collaboration skills. - Familiarity with cloud computing concepts (e.g., AWS, Azure, Google Cloud). - Basic knowledge of containerization technologies (Docker, Kubernetes). CKA certification is a plus. - Experience with monitoring tools (e.g., Prometheus, Grafana) - Strong incident management experience.

ENGINEERING INTERN (Paid) US Only Platform9: A Better Way to Go Cloud Native Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship product, Private Cloud Director, turns your existing hardware into a full-featured, future-ready private cloud. We innovate across what we build and how we deliver it, staying focused on a next-generation, open private cloud while holding ourselves to one standard: exceptional customer outcomes. Enterprises are selecting Platform9 to replace legacy virtualization because it eliminates operational risk and complexity. Private Cloud Director is designed for the experienced infrastructure team, offering a familiar GUI experience for managing VMs and containers, seamless integration with your existing hardware and third-party storage, and critical enterprise features (HA/DR, scale, reliability) built-in. This enables IT teams to gain robust API control and a user experience they trust—rooted in customer obsession and an owner’s mindset. We share context quickly and candidly to keep decisions moving. With over 30,000 nodes in production at some of the world’s largest enterprises, including Cloudera, EBSCO, Juniper Networks, and Rackspace, Platform9 is the proven path to achieving true vendor independence and operational consistency. We are an inclusive, globally distributed company backed by prominent investors, supported by a partner ecosystem of resellers, systems integrators, MSPs, and technology vendors committed to driving private cloud innovation and efficiency. Our values—innovation, customer obsession, ownership, radical candor, and excellence—guide how we build and support every deployment. Position Summary: We are seeking a Software Engineer to join our team working on our cloud-native product suite. The ideal candidate will have a strong background in computer science, be aware of cloud-native technologies and passionate about distributed systems demonstrating a willingness to learn new technologies. Roles and Responsibilities: - Contribute to the development of cloud native products and services for our Kubernetes product ecosystem. - Learn and collaborate with the team to design and implement the product roadmap. - Support Cloud infrastructure deployments using Platform9 products, including troubleshooting and problem resolution. Preferred Qualifications and Skills: - Bachelor's degree or higher in Computer Science or a related field. - Excellent programming skills in a major programming language. Python or Golang is preferred. - 0-2 yrs experience - Familiarity with containerization technologies like Kubernetes is a plus. - Prior experience with OpenStack/DevStack is also a plus. - Strong understanding of computer science fundamentals with willingness to learn and build products in the cloud computing and virtualisation space. - Strong knowledge of Linux/Unix systems. - Strong problem-solving and analytical skills. - Excellent written and verbal communication skills. - Being a highly motivated self-starter with the ability to work in a highly dynamic environment. Location: As we have our HQ in San Jose California, it would be great to get local candidates but we are open to candidates from other remote locations within the US. Visa Sponsorship: Platform9 will sponsor the H1 costs for students already in the U.S. shifting from OPT or STEM-OPT to H-1B (a "change of status") provided the recently revised H1B fees do not apply for ‘a change of status’. To succeed in this role, you will need to be a team player with a strong sense of ownership for your work and a passion for working in a data driven organization. Salary: $40

MEMBER OF TECHNICAL STAFF - 1 REMOTE IN UNITED STATES About Us: Platform9: A Better Way to Go Cloud Native Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship product, Private Cloud Director, turns your existing hardware into a full-featured, future-ready private cloud. We innovate across what we build and how we deliver it, staying focused on a next-generation, open private cloud while holding ourselves to one standard: exceptional customer outcomes. Enterprises are selecting Platform9 to replace legacy virtualization because it eliminates operational risk and complexity. Private Cloud Director is designed for the experienced infrastructure team, offering a familiar GUI experience for managing VMs and containers, seamless integration with your existing hardware and third-party storage, and critical enterprise features (HA/DR, scale, reliability) built-in. This enables IT teams to gain robust API control and a user experience they trust—rooted in customer obsession and an owner’s mindset. We share context quickly and candidly to keep decisions moving. With over 30,000 nodes in production at some of the world’s largest enterprises, including Cloudera, EBSCO, Juniper Networks, and Rackspace, Platform9 is the proven path to achieving true vendor independence and operational consistency. We are an inclusive, globally distributed company backed by prominent investors, supported by a partner ecosystem of resellers, systems integrators, MSPs, and technology vendors committed to driving private cloud innovation and efficiency. Our values—innovation, customer obsession, ownership, radical candor, and excellence—guide how we build and support every deployment. Position Summary: We are seeking a Software Engineer to join our team working on our cloud-native product suite. The ideal candidate will have a strong background in computer science, be aware of cloud-native technologies, and have have a willingness to learn new technologies. Roles and Responsibilities: - Contribute to the development of cloud native products and services for our Kubernetes product ecosystem.. - Learn and collaborate with the team to design and implement the product roadmap. - Support Cloud infrastructure deployments using Platform9 products, including troubleshooting and problem resolution. Preferred Qualifications and Skills: - Bachelor's degree or higher in Computer Science or a related field. - Excellent programming skills in a major programming language. Python or Golang is preferred. - 6-15 years of experience in a software development role. - Familiarity with containerization technologies like Kubernetes is a plus. - Prior experience with OpenStack/DevStack is also a plus. - Strong understanding of computer science fundamentals with willingness to learn and build products in the cloud computing and virtualisation space. - Strong knowledge of Linux/Unix systems. - Strong problem-solving and analytical skills. - Excellent written and verbal communication skills. - Being a highly motivated self-starter with the ability to work in a highly dynamic environment. To succeed in this role, you’ will need to be a team player with a strong sense of ownership for your work and a passion for working in a data driven organisation. Benefits and Perks: Employees today are looking for companies that truly care and recognise their whole person. Platform 9's benefits and perks have been carefully designed to ensure that we take care of an employee's emotions and physical well-being. Many of our benefits extend to families, who form a significant part of our well-being at work Please note that benefits change by country. - Competitive Compensation and Equity - Medical Healthcare for you and your family - Hybrid Work Model - Wellness Benefits - Professional Development/Global certifications - Reward and Recognition Programs - Team Building Activities Our benefits have been carefully selected, keeping in mind employees requirements and personal situations now and for the future Salary Range: $150-210K/year

Staff Quality Assurance Engineer — Platform9 Remote - US only About Us: Platform9: A Better Way to Go Cloud Native Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship product, Private Cloud Director, turns your existing hardware into a full-featured, future-ready private cloud. We innovate across what we build and how we deliver it, staying focused on a next-generation, open private cloud while holding ourselves to one standard: exceptional customer outcomes. Enterprises are selecting Platform9 to replace legacy virtualization because it eliminates operational risk and complexity. Private Cloud Director is designed for the experienced infrastructure team, offering a familiar GUI experience for managing VMs and containers, seamless integration with your existing hardware and third-party storage, and critical enterprise features (HA/DR, scale, reliability) built-in. This enables IT teams to gain robust API control and a user experience they trust—rooted in customer obsession and an owner’s mindset. We share context quickly and candidly to keep decisions moving. With over 30,000 nodes in production at some of the world’s largest enterprises, including Cloudera, EBSCO, Juniper Networks, and Rackspace, Platform9 is the proven path to achieving true vendor independence and operational consistency. We are an inclusive, globally distributed company backed by prominent investors, supported by a partner ecosystem of resellers, systems integrators, MSPs, and technology vendors committed to driving private cloud innovation and efficiency. Our values—innovation, customer obsession, ownership, radical candor, and excellence—guide how we build and support every deployment. About the Role Platform9 is looking for a Staff Engineer to join our engineering team. In this role, you will be a technical authority for one or more core components, driving architecture, design, and delivery of complex initiatives end-to-end. You are the person the team turns to — the one who ensures your domain is well-built, well-documented, and continuously improving. This is a high-ownership, high-impact role for engineers who thrive on technical depth and taking full accountability for outcomes. What You'll Do Technical Leadership - Serve as the domain expert for your component — the go-to person for technical questions, design decisions, and architectural guidance - Lead design and architecture for major features within your ownership area, producing detailed technical specifications and architecture documents - Own and maintain public-facing documentation for your component, ensuring it is complete and updated with every release - Evaluate and recommend technology choices that align with team and product goals Strategy & Innovation - Define technical architecture and approach for 3–12 month initiatives within your domain - Lead projects with significant technical complexity or business impact, translating ambiguous requirements into clear engineering plans Execution & Impact - Take end-to-end ownership of your component across design, architecture, UI, testing, upgrades, scaling, and implementation — the buck stops with you - Lead and participate in customer triage calls, driving timely resolution and using that feedback to improve your component - Engage with vendors and partners on integrations related to your components when needed - Deliver strategic initiatives on time, within release deadlines, and with high quality - Keep stakeholders informed through regular Jira updates and proactive communication - Participate in strategic conversations around architecture and scaling, proposing design changes to meet evolving requirements Team & Culture - Mentor junior and mid-level engineers, investing in their technical growth and career development - Help define and uphold the engineering hiring bar through active participation in recruiting - Contribute to building a high-performing, collaborative engineering culture What We're Looking For Experience - 8–12+ years of software engineering experience - Proven track record of delivering complex, high-impact projects - Deep expertise in at least one major technical domain, with broad knowledge across multiple areas Core Technical Skills - Expert-level programming in one or more of: Python, Go, Java, C++ - Strong system design and distributed systems architecture capabilities - Experience operating and debugging large-scale infrastructure - Ability to diagnose and resolve complex production issues under pressure Platform9-Specific Domain Knowledge Deep expertise in 2–3 of the following areas is required: - Virtualization - Containers and Kubernetes (K8s) - OpenStack - Networking and SDNs - Storage - Cloud Platform (VMware, AWS, GCP, Azure) Salary Range: $180-$210K

MEMBER OF TECHNICAL STAFF - 1 REMOTE IN UNITED STATES About Us: Platform9: A Better Way to Go Cloud Native Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship product, Private Cloud Director, turns your existing hardware into a full-featured, future-ready private cloud. We innovate across what we build and how we deliver it, staying focused on a next-generation, open private cloud while holding ourselves to one standard: exceptional customer outcomes. Enterprises are selecting Platform9 to replace legacy virtualization because it eliminates operational risk and complexity. Private Cloud Director is designed for the experienced infrastructure team, offering a familiar GUI experience for managing VMs and containers, seamless integration with your existing hardware and third-party storage, and critical enterprise features (HA/DR, scale, reliability) built-in. This enables IT teams to gain robust API control and a user experience they trust—rooted in customer obsession and an owner’s mindset. We share context quickly and candidly to keep decisions moving. With over 30,000 nodes in production at some of the world’s largest enterprises, including Cloudera, EBSCO, Juniper Networks, and Rackspace, Platform9 is the proven path to achieving true vendor independence and operational consistency. We are an inclusive, globally distributed company backed by prominent investors, supported by a partner ecosystem of resellers, systems integrators, MSPs, and technology vendors committed to driving private cloud innovation and efficiency. Our values—innovation, customer obsession, ownership, radical candor, and excellence—guide how we build and support every deployment. Position Summary: We are seeking a Software Engineer to join our team working on our cloud-native product suite. The ideal candidate will have a strong background in computer science, be aware of cloud-native technologies, and have have a willingness to learn new technologies. Roles and Responsibilities: - Contribute to the development of cloud native products and services for our Kubernetes product ecosystem.. - Learn and collaborate with the team to design and implement the product roadmap. - Support Cloud infrastructure deployments using Platform9 products, including troubleshooting and problem resolution. Preferred Qualifications and Skills: - Bachelor's degree or higher in Computer Science or a related field. - Excellent programming skills in a major programming language. Python or Golang is preferred. - 2-3 years of experience in a software development role. - Familiarity with containerization technologies like Kubernetes is a plus. - Prior experience with OpenStack/DevStack is also a plus. - Strong understanding of computer science fundamentals with willingness to learn and build products in the cloud computing and virtualisation space. - Strong knowledge of Linux/Unix systems. - Strong problem-solving and analytical skills. - Excellent written and verbal communication skills. - Being a highly motivated self-starter with the ability to work in a highly dynamic environment. To succeed in this role, you’ will need to be a team player with a strong sense of ownership for your work and a passion for working in a data driven organisation. Benefits and Perks: Employees today are looking for companies that truly care and recognise their whole person. Platform 9's benefits and perks have been carefully designed to ensure that we take care of an employee's emotions and physical well-being. Many of our benefits extend to families, who form a significant part of our well-being at work Please note that benefits change by country. - Competitive Compensation and Equity - Medical Healthcare for you and your family - Hybrid Work Model - Wellness Benefits - Professional Development/Global certifications - Reward and Recognition Programs - Team Building Activities Our benefits have been carefully selected, keeping in mind employees requirements and personal situations now and for the future Salary Range: $120-140K/year