Pinnacle Group, Inc.

Role Description Full Life Cycle Recruiting: Manage the entire recruitment process from inception to offer delivery, ensuring a seamless candidate experience. - High-Volume Recruitment: Source and recruit professionals for various strategic accounts, primarily on a contract basis. - Client Interaction: Conduct intake meetings with clients to establish qualification criteria and align on candidate requirements. - Candidate Screening: Screen resumes and job applications, and interview candidates to provide shortlists of qualified potential hires. - Talent Pipeline Creation: Build and maintain talent pipelines with high-potential candidates for future job opportunities. - Job Advertising: Publish job ads on careers pages, job boards, and social media platforms to attract top talent. - Interview Preparation: Prepare candidates for interviews with clients, ensuring they are well-informed and confident. - Relationship Building: Develop strong relationships with Account Managers, Recruiters, and potential IT resources to ensure successful placements. - Technology Utilization: Leverage cutting-edge AI tools like Sense messaging to maintain communication with consultants and candidates. - ATS and VMS Management: Utilize Bullhorn ATS and VMS tools for tracking consultants and candidates. - Team Collaboration: Participate in daily meetups with the recruiting team to discuss open requisitions and prioritize "hot" positions. - Resource Submission: Submit 8-10 qualified resources per week to clients, subject to approval by the Account/Delivery Manager. - Professionalism: Maintain a high level of professionalism and consistency, representing PTR Global with integrity. Qualifications - Experience: Proven experience in agency contract staffing, with a strong understanding of job requirements. - Remote Work: Reliable network connectivity and a conducive work-from-home environment. - Education: Bachelor’s degree from an accredited university. - Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage with candidates and clients.

Role Description Prepare, review, and support direct tax returns, reports, and related filings for non-U.S. jurisdictions. - Ensure compliance with applicable local country tax laws, regulations, filing deadlines, and documentation requirements. - Support corporate income tax calculations, tax provisions, reconciliations, and payments across multiple international markets. - Conduct tax research and monitor legislative or regulatory changes impacting assigned countries or regions. - Assist with tax audits, inquiries, and assessments by preparing documentation and coordinating responses with internal stakeholders. - Partner with finance, accounting, legal, and external advisors to support tax compliance, reporting, and business initiatives. - Maintain accurate tax schedules, workpapers, reports, and supporting documentation for internal and external review. - Analyze tax data using Excel and other reporting tools to identify issues, support reconciliations, and improve reporting accuracy. - Support the implementation of tax processes, controls, and system improvements to enhance compliance and efficiency. Qualifications - Experience in non-U.S. direct tax, including corporate income tax compliance and reporting. - Hands-on tax experience across at least two to three countries, preferably within EMEA, APAC, or other international regions. - CA or CPA qualification required. - Strong understanding of local country tax compliance requirements, filings, reconciliations, and audit support. - Experience working with finance, accounting, legal, and external tax advisors in a multinational environment. - Advanced Excel skills, including pivot tables, lookups, formulas, and data analysis. - Strong attention to detail, analytical ability, and organizational skills. - Preferred experience working in an in-house corporate tax function.

Role Description - Lead process discovery efforts through stakeholder interviews, shadowing, and workflow analysis to identify core business challenges. - Translate business needs into clear, structured requirements artifacts such as process flows and business requirement documents (BRDs). - Design and configure AI-driven workflows and agents using low-code/no-code orchestration platforms (e.g., n8n or similar tools). - Apply strong design principles to ensure solutions align with customer requirements and integrate effectively within the broader enterprise ecosystem. - Provide process design consultation to support standardization, optimization, and adoption of emerging technologies. - Support the deployment of AI agents, RPA solutions, and cross-platform automations across business functions. - Coordinate and support user acceptance testing (UAT), including documenting results, identifying issues, and facilitating resolution with stakeholders. - Monitor, maintain, and continuously improve deployed solutions to ensure reliability and performance. - Evaluate new and existing technologies to recommend innovative approaches that enhance business processes. - Partner with internal teams to support AI solution design while enabling seamless integration with existing platforms and systems. Qualifications - Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. - Experience with business analysis, including requirements gathering, process mapping, and documentation. - Exposure to AI-assisted development tools and low-code/no-code automation platforms. - Working knowledge of programming languages such as Python, JavaScript, or TypeScript. - Basic understanding of database structures and experience with SQL for data analysis. - Strong analytical and problem-solving skills with attention to detail. - Excellent communication and stakeholder management skills. - Ability to balance business needs with technical solution design in a fast-paced environment.

Role Description Design, optimize, and scale business workflows using Salesforce Flow, routing logic, and orchestration frameworks. - Build automation that reduces manual activity for sellers, recruiters, and operational teams. - Translate business processes into intelligent automation workflows that improve speed, quality, and consistency. - Support the rollout and operationalization of Agentforce-enabled workflows, next-best-action logic, and AI-driven seller processes. - Develop repeatable automation frameworks that can be standardized across Direct Hire, Staffing, VMS Staffing, and emerging service lines. - Identify data quality, enrichment, duplicate account, and signal-readiness gaps that impact automation performance. - Create SLA-based triggers, alerts, and escalation paths to improve speed-to-lead and follow-up consistency. - Partner cross-functionally with Product, Sales, Recruiting, Operations, IT, and external partners to refine automation priorities and execution plans. - Maintain workflow documentation, runbooks, process standards, and operational governance practices. - Run automation experiments to improve conversion, adoption, workflow reliability, and seller productivity. Qualifications - 4–8 years of experience in Salesforce operations, RevOps, GTM systems, workflow orchestration, automation operations, or related functions. - Strong understanding of Salesforce Flow, routing logic, lead lifecycle automation, and scalable automation frameworks. - Demonstrated ability to design operational workflows that solve business problems, reduce manual work, and support growth. - Exposure to Agentforce, Einstein, AI workflows, conversational automation, or related AI-enabled business tools strongly preferred. - Comfort working with lead and account data quality concepts, enrichment gaps, signal quality, and automation readiness. - Familiarity with sales, recruiting, staffing, or GTM lifecycle processes and operational SLAs. - Strong problem-solving skills, high agency, and the ability to work independently across business and technical teams. - Ability to explain automation concepts in clear business language and partner effectively with non-technical stakeholders.

Role Description Prepare and review direct tax calculations, tax filings, workpapers, and supporting documentation for non-US jurisdictions, including India, Canada, or the UK. - Support tax compliance processes by gathering, validating, and analyzing financial data from internal systems and business stakeholders. - Assist with tax provision, reporting, reconciliations, and documentation required for internal and external tax obligations. - Research tax regulations and identify potential implications for business operations, reporting, and compliance requirements. - Partner with finance, accounting, legal, and external advisors to ensure accurate and timely completion of tax deliverables. - Maintain organized tax records, schedules, and audit support documentation in accordance with internal controls and regulatory expectations. - Support process improvements that increase accuracy, efficiency, and consistency across tax compliance and reporting activities. - Assist with indirect tax, sales and use tax, US federal tax, and SALT-related matters as needed. Qualifications - CA or CPA designation required. - Strong experience with non-US taxation, particularly in India, Canada, or the UK. - Demonstrated knowledge of direct tax compliance, reporting, documentation, and analysis. - Experience preparing or reviewing tax workpapers, reconciliations, filings, or provision-related schedules. - Strong analytical, organizational, and problem-solving skills with excellent attention to detail. - Ability to interpret tax regulations and apply them to practical business scenarios. - Strong communication skills with the ability to collaborate across finance, accounting, and external advisory teams. - Preferred experience with US federal tax, SALT, indirect tax, or sales and use tax.

Role Description - Monitor and analyze changes in global labor, employment, and contingent workforce laws across multiple jurisdictions - Interpret legal and regulatory developments across regions including APAC, EMEA, LATAM, and Canada - Assess the impact of legal changes on contingent workforce strategies and MSP program structures - Translate complex legal requirements into clear, actionable guidance for internal stakeholders - Develop, update, and maintain global compliance frameworks, policies, and standard operating procedures - Produce periodic client-facing compliance insights to support business development and client engagement - Partner with sales and delivery teams to design and implement compliant workforce solutions - Collaborate closely with General Counsel and senior legal leadership on legal strategy and risk mitigation - Ensure adherence to compliance timelines, deliverables, and organizational standards Qualifications - Law degree (LLB / JD or equivalent) from a recognized university - 8–12+ years of experience advising on international labor and employment laws across multiple jurisdictions - Proven experience supporting multinational organizations in complex regulatory environments - Strong ability to translate legal language into practical, business-oriented guidance - Demonstrated ability to work independently and manage multiple priorities effectively - Excellent written communication skills with a focus on clarity and precision - Strong organizational skills with the ability to meet strict deadlines and deliverables - Willingness and ability to work across global time zones as needed

Role Description The role involves various responsibilities centered around data management and integration: - Data Warehouse Development & Management: - Build and maintain a data warehouse environment to support analytics, reporting, and trend analysis across financial, operational, and business metrics. - Design, develop, and implement ETL processes to extract and transform data from company servers and external data sources. - Populate data warehouses and ensure data integrity, quality, and consistency. - Test and validate ETL workflows and data pipelines for performance, scalability, and reliability. - Data Integration & System Connectivity: - Design, build, and test end-to-end ETL and data integration solutions across multiple platforms. - Develop automated data pipelines to collect, clean, transform, and store data in data warehouses. - Operationalize data between cross-functional systems such as ERP, ATS, VMS, and other financial and operational applications. - Ensure timely and accurate data flow between source systems and target databases. - Data Exploration & Insights: - Mine data for insights and conduct data exploration, cleansing, and transformation activities to support internal data initiatives. - Analyze datasets to identify trends, anomalies, and business improvement opportunities. - Prepare reports and documentation to present findings and recommendations to management and project stakeholders. - Collaboration & Stakeholder Support: - Consult with program management teams, BI leadership, and other business stakeholders to capture analytics and data integration requirements. - Support BI Analysts in the design, build, and deployment of dashboards, reports, and data visualizations. - Collaborate with data architects and analysts to ensure solutions align with business needs and technical standards. - Maintain comprehensive documentation for ETL processes, mappings, and data workflows. - Continuous Improvement: - Research and recommend emerging ETL tools, data integration technologies, and best practices. - Contribute to data modernization efforts, including migration to cloud-based data platforms such as Azure, AWS, or Snowflake. - Drive automation and standardization within the data engineering and integration processes. Qualifications - Bachelor’s degree in computer science, Information Systems, Data Engineering, or a related field. - Advanced certification or training in ETL tools or cloud data services preferred. - 2–5 years of hands-on experience in ETL design, development, and maintenance. - Proven experience working with ETL tools such as SSIS, Informatica, Talend, or Azure Data Factory.

Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us. Job Summary - Full Life Cycle Recruiting: Manage the entire recruitment process from inception to offer delivery, ensuring a seamless candidate experience. - High-Volume Recruitment: Source and recruit IT professionals for various strategic accounts, primarily on a contract basis. - Client Interaction: Conduct intake meetings with clients to establish qualification criteria and align on candidate requirements. - Candidate Screening: Screen resumes and job applications, and interview candidates to provide shortlists of qualified potential hires. - Talent Pipeline Creation: Build and maintain talent pipelines with high-potential candidates for future job opportunities. - Job Advertising: Publish job ads on careers pages, job boards, and social media platforms to attract top talent. - Interview Preparation: Prepare candidates for interviews with clients, ensuring they are well-informed and confident. - Relationship Building: Develop strong relationships with Account Managers, Recruiters, and potential IT resources to ensure successful placements. - Technology Utilization: Leverage cutting-edge AI tools like Sense messaging to maintain communication with consultants and candidates. - ATS and VMS Management: Utilize Bullhorn ATS and VMS tools like Fieldglass, Beeline, and Simplify for tracking consultants and candidates. - Team Collaboration: Participate in daily meetups with the recruiting team to discuss open requisitions and prioritize "hot" positions. - Resource Submission: Submit 8-10 qualified resources per week to clients, subject to approval by the Account/Delivery Manager. - Professionalism: Maintain a high level of professionalism and consistency, representing PTR Global with integrity. Qualifications - Experience: Proven experience in agency IT contract staffing, with a strong understanding of W2 IT requirements. - Remote Work: Reliable network connectivity and a conducive work-from-home environment. - Education: Bachelor’s degree from an accredited university. - Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage with candidates and clients.

Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us. Job Summary Job Description Pinnacle Group is seeking a strong analytical resource who will be responsible for maintaining and creating analysis and data visuals that will enable leaders of the program to make strategic decisions. The ideal candidate will champion change and effectively manage the implementation of new ideas. Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements. Participate in planning, needs analysis and risk assessment; consult with stakeholders on how to best support their data use through the effective use of technology. Ability to take large data sets and present to leadership opportunities and strategies in a condensed manner. Candidate will also be responsible for presenting actionable insights at monthly and quarterly program review sessions. Qualifications - Bachelor’s degree in MIS, Information Technology, Computer Science, or other quantitative major. An understanding of basic accounting/finance is a plus - Data management and analysis experience (2+ years working with databases and creating data visualizations for fortune 500 or top tier consulting company) - Experienced in developing analytics visualizations. Strong knowledge of Tableau and intermediate to advanced Database and T-SQL skills - Experience in creating ETL processes - Experience in Python, C#, PowerShell, SSIS packages, and Visual Studio is a plus but not required - Experience in creating and presenting presentations decks to external audiences - Strong skillset to develop insightful dashboards and reports that drive business decision making and outcomes - Strong attention to detail is a must - Demonstrated ability to communicate with and work well with all levels within an organization - Technical expertise regarding data models, database design development, data mining and segmentation techniques - Strong written and verbal communication skills

Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us. Job Summary Responsibilities - Manage the end-to-end recruitment process, including job posting, sourcing, screening, interviewing, and offer negotiation for internal permanent roles at Pinnacle Technical Resources - Work closely with department leaders to define job requirements, craft detailed job descriptions, and align on candidate profiles that support Pinnacle’s mission and culture - Proactively source high-quality candidates through job boards, LinkedIn, employee referrals, and Pinnacle’s internal talent networks to fill open positions - Ensure a professional and positive candidate experience by providing timely communication, feedback, and support throughout the hiring process - Promote Pinnacle Technical Resources’ culture, values, and career opportunities through job postings, career fairs, and social media to attract top IT and professional talent - Build and maintain a strong pipeline of qualified candidates for current and future hiring needs across Pinnacle’s diverse departments - Implement strategies to attract diverse candidates and foster an inclusive hiring process in line with Pinnacle’s commitment to diversity - Leverage Applicant Tracking Systems (ATS) and HR analytics tools to track recruitment metrics, monitor progress, and optimize hiring strategies for Pinnacle’s needs - Ensure all recruitment practices adhere to Pinnacle Technical Resources’ policies, labor laws, and industry regulations - Partner with HR and hiring managers to facilitate a seamless onboarding process for new hires at Pinnacle - Stay informed about IT industry trends, salary benchmarks, and competitor hiring practices to maintain Pinnacle’s competitive edge in talent acquisition Requirements - 2+ years of experience in corporate or in-house recruiting, preferably in the IT services or technology sector, with a focus on permanent placements - Bachelor’s degree in Human Resources, Business Administration, or a related field from an accredited university - Exceptional verbal and written communication skills to engage effectively with candidates, hiring managers, and stakeholders at Pinnacle Technical Resources - Experience with Applicant Tracking Systems (e.g., Workday, Greenhouse, or Taleo) and proficiency in LinkedIn Recruiter and other sourcing tools - Strong ability to manage multiple requisitions, prioritize tasks, and meet deadlines in Pinnacle’s fast-paced environment - Ability to build strong relationships with internal stakeholders and candidates, fostering trust and collaboration within Pinnacle’s team-oriented culture - Comfortable working in a dynamic, evolving organization with the ability to pivot strategies to meet Pinnacle’s changing needs - Familiarity with employment laws, diversity hiring practices, and HR compliance standards relevant to Pinnacle’s operations - Reliable internet connectivity and a professional home office setup for hybrid or remote work, if applicable, to support Pinnacle’s flexible work environment Qualifications