• Review existing deliverables (Power BI dashboards, workflows, templates, project controls tools) • Identify repeatable patterns and opportunities for standardization or productization • Document current-state vs potential future-state solutions • Identify industries and clients utilizing similar tools (utilities, engineering consulting, etc.) • Analyze competitors offering SaaS/SaaP or workflow-based solutions • Evaluate market demand and potential adoption barriers • Work with internal SMEs (data/dev/BI resources) to validate technical feasibility • Evaluate whether solutions should remain within MS365 ecosystem or move toward standalone platform • Develop high-level cost, effort, and scalability estimates • Produce structured reports, dashboards, and presentations summarizing findings • Present recommendations to leadership on product viability • Support development of go/no-go decision materials

Role Description This position will be responsible for researching, compiling and analyzing various sources of data, creating reports and dashboards to enhance automated reporting capabilities, completing the annual budget process and standard monthly variance reporting, aiding in monthly system reconciliations, providing cost accounting support, and handling other ad hoc requests for internal and external partners. Qualifications - Bachelor's degree in a related field required - 0 - 3 years of experience - Strong oral communication skills and ability to produce narrative and written summaries clearly synthesizing recommendations and conclusions - Analytical, problem solving and organizational skills - Proficient in Microsoft Suite, with ability to learn new technologies quickly - Proficient in developing reporting tools and dashboards - Ability to multi-task, work independently and as part of a team, establishing cooperative and collaborative working relationships - Preferred experience working with the Power BI application Requirements - All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Benefits - This position may be eligible for medical, dental, vision, retirement, and other fringe benefits. - Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

Role Description Estamos em busca de um(a) ANALISTA DE SUCESSO AO CLIENTE - PLENO comprometido(a) e proativo(a) para se juntar à nossa equipe na ADVBOX. Se você tem paixão por conectar as pessoas aos seus direitos e quer fazer parte de um time que está transformando o mercado do direito digital, essa vaga é perfeita para você! Na ADVBOX, estamos transformando o mercado jurídico com soluções inovadoras e gestão estratégica. Procuramos um(a) Customer Success Pleno (Analista de Sucesso ao Cliente) para ajudar nossos clientes a alcançar resultados extraordinários! - Gestão de crise e reversão de pedido de cancelamento. - Direcionar clientes para a evolução digital. - Responsável pela melhoria da usabilidade dos Gestores. - Realizar o diagnóstico Radar de Gestão. - Realizar a devolutiva do Radar e suas ferramentas. Qualifications - Experiência prévia como Customer Success On Going ou em áreas correlatas (Atendimento, Suporte etc.). - Experiência com o mercado da advocacia e/ou semelhantes. - Capacidade analítica, planejamento e execução de ações estratégicas. - Organização, proatividade e habilidade de gerenciar múltiplos projetos. - Conhecimento em CRM, plataformas de gestão e ferramentas SaaS é um diferencial. Benefits - Oportunidades de crescimento e desenvolvimento profissional; - PDI; - Ambiente de trabalho colaborativo e dinâmico; - Vale alimentação padrão R$ 1.100,00; - Comodato para aquisição de equipamentos: R$ 2.400,00 anual; - Seguro de vida e telemedicina; - Auxílio saúde de até R$ 400,00/mês; - Auxílio esportes de até R$ 200,00/mês; - Auxílio Internet de até R$ 100,00/mês; - Campanhas e ações especiais (Outubro Rosa, Novembro Azul, entre outras), com apoio e benefícios adicionais.

Role Description We are seeking a highly experienced Systems Analyst 3 (CAPPS Technical Oversight Analyst) to support a statewide enterprise financial system program. This role involves providing advanced technical oversight, consultative services, and system support for a large-scale ERP environment that includes HR/Payroll, Financials, and ancillary systems. The ideal candidate will possess deep expertise in enterprise systems, strong technical and functional analysis capabilities, and experience supporting complex, multi-agency environments. Key Responsibilities - Provide advanced technical consulting and oversight for enterprise financial systems and related applications. - Ensure requirements, development, and testing activities align with established system development lifecycle (SDLC) standards, procedures, and coding guidelines. - Review and validate functional and technical designs, identifying risks, gaps, and dependencies. - Analyze business processes and system workflows to ensure alignment with ERP solutions. - Develop and execute test scenarios and validation strategies. - Review and validate code compliance and support migration readiness activities. - Support and maintain an ITIL-compliant service desk application, including configuration, troubleshooting, and system monitoring. - Provide Level 2 service desk support, including advanced troubleshooting and issue resolution. - Perform root cause analysis and support incident management, including participation in major incident response processes. - Ensure all digital systems and content meet accessibility standards (WCAG 2.1). - Support data integration, reporting, and API connectivity across systems. - Participate in disaster recovery, system upgrades, and testing activities. - Develop and maintain technical documentation and knowledge repositories. - Collaborate with vendors and internal teams to ensure alignment with contractual and technical requirements. - Conduct presentations and provide updates to stakeholder groups and user communities. - Participate in audits and ensure compliance with security, availability, and data integrity standards. - Support governance processes, including compliance reviews and baseline validations. Qualifications - 10+ years of experience supporting Texas state government or public sector environments. - 10+ years of experience in technical support of enterprise application systems. - Extensive experience in: - Strategic planning and roadmap development - Technical project management - Executive-level presentations and stakeholder communication - Interpreting contracts and enforcing vendor accountability - Strong knowledge of: - Data integration, data quality, and SDLC methodologies - Hands-on technical expertise with: - PeopleSoft FSCM or HCM 9.2 - PeopleTools, PeopleCode, Application Designer - SQL, PS Query, SQR, Application Engine - Oracle 11 or higher - Experience supporting large-scale production environments across multiple agencies. - 8+ years of experience with IT service desk operations and ITIL framework. - 3+ years of experience supporting ITIL-compliant service desk tools (e.g., BOSSDesk or similar). Preferred Qualifications - Experience with enterprise software and hardware management best practices. - Prior experience supporting statewide financial systems. - Experience developing technical specifications for IT procurements. Key Skills - Enterprise Systems Analysis (ERP / PeopleSoft) - Technical Oversight & Governance - ITIL Service Management (ITSM / ITAM) - Data Integration & System Architecture - Incident & Problem Management - Stakeholder Communication & Leadership - Security, Compliance & Accessibility Standards Contact Information For more details reach at resumes@navitassols.com .