Ozmo

Role Description - Develop and implement strategic sales plans to meet or exceed assigned sales and billed revenue objectives within our Tier 1 and Tier 2 target accounts. - Play a critical role in building and expanding relationships with some of Ozmo’s most valuable customers and prospects. - Generate new sales opportunities through various prospecting and account penetration strategies, including professional introductions, customer referrals, partner relationships, and cold calling. - Establish relationships with potential customers to sell Ozmo's SaaS products and services. - Penetrate target accounts in key North American communications service providers, insurance, OEM, retail, and large enterprise sectors. - Steward deals through all facets of the sales process. - Successfully navigate complex enterprise organizations and cross-functional business units. - Leverage AI-driven tools and insights to improve sales efficiency, forecasting accuracy, and customer engagement. - Develop and maintain trusted, long-term business relationships with decision makers and key influencers at target accounts and industry sectors. - Continuously feed and maintain a new sales pipeline with enough sales opportunities to consistently meet/exceed revenue objectives. - Customize and deliver live sales presentations and proposals to prospects that demonstrate the long-term business value of Ozmo SaaS products and services. - Participate and provide leadership in customer requested meetings and calls. - Utilize internal tools to accurately track and maintain accurate data for pipeline, forecasts, and activity tracking. - Act as a strong customer advocate with internal Ozmo stakeholder groups. - Collaborate with internal stakeholders to identify areas of improvement for Ozmo's offering. - Stay abreast of the competitive landscape and emerging technologies to help position Ozmo in the marketplace. - Actively promote and position Ozmo for success within our targeted industry sectors. Qualifications - Strategic thinker with the ability to design and execute complex sales plans. - Demonstrates strong technical acumen and can think through sales strategies and solutions, rather than just following processes. - Ability to quickly learn new topics, technologies, and processes with confidence. - Strong dedication to results and a “whatever it takes” approach to your role. - Ability to thrive in a dynamic, non-traditional work environment. - Disciplined traveler who effectively balances travel with key responsibilities such as prospecting, customer engagement, and pipeline management. - Strong understanding of today’s technology landscape, including AI, ML, 5G, VoIP, and UC. - 4+ years of proven and sustained success in a technical, enterprise sales environment. - Extensive experience is acceptable if aligned with other criteria. - Ideally located off the coasts with the ability to travel easily within the Central US and potentially LatAm. - Plus but not required: Proficiency in Spanish sufficient to sell effectively using the language. Requirements - Ability to succeed in unsupervised environments and manage multiple relationships simultaneously in a startup setting. - Experience as a business development professional selling enterprise SaaS solutions is a plus. - Strong business and financial acumen with a solutions-oriented approach to addressing customer needs. - Excellent interpersonal, communication, and presentation skills. - Functional understanding of mobile and IoT technologies. - Proficient working knowledge of the telecommunications industry. - Proximity to a major airport and willingness to travel as needed. Benefits - Medical, vision, dental, and life insurance along with short and long-term disability. - Paid time off (PTO) that grows the longer you're with Ozmo as well as paid holidays. - 401k to save for retirement with employer matching. - Paid maternity and bonding leave for new parents. - Paid pawternity leave when you bring a new pet into your life. - One-month sabbatical after you have been with Ozmo for seven years. - Flexible, remote work options available to support your best work. - Base Pay Range: $110,000 - $125,000; plus a competitive commission plan that rewards high achievers.

What you will do: - Own Ozmo's social media presence and social media marketing strategy across all channels, including LinkedIn, Facebook, Twitter and Instagram - Design, edit, publish and sponsor weekly digital content, including static and video, to Ozmo’s social media channels - Collaborate with Marketing & Comms on external newsletter program to increase customer and prospect engagement - Bring creative new content types and formats to our social media content and lead team brainstorming sessions - Monitor and report out regularly on Ozmo's social media analytics, identifying opportunities for improvement and growth - Conduct regular, thorough research on the market to keep all Ozmo teams informed and connect findings to strategic planning - Execute internal communication, including an Ozmonaut newsletter, on a regular cadence in support of employee engagement efforts - Support Marketing team in the planning and execution of demand generation efforts - Contribute to the Ozmo blog by crafting professional content on relevant industry topics - Partner with our HR and talent acquisition teams to brainstorm and implement new and creative ways to recruit top talent - Plan and prioritize your work independently in two-week sprints in Jira as part of our marketing team processes - Support marketing team and broader company initiatives as needed What you will bring to the role: - Current enrollment in undergraduate studies in Marketing, Communications or Public Relations, or previous, proven experience in a related field - Exceptional written and oral communication skills - Comfortable working autonomously and solving problems independently - Ability to pay extremely close attention to detail, meticulous in nature - Openness to learn, test and iterate without being easily discouraged - Willingness to adapt to changing priorities in a fast-paced startup environment - Desire to make a meaningful impact on a growing tech company and gain real-world marketing experience - Knowledge of the latest tech news and industry trends is preferred - Familiarity with graphic design, video editing and other visual media is preferred Perks of being an Ozmonaut: - 401K participation and company match for employees 21 and older - Employee assistance program - Local gym membership discounts - Flexible, remote work arrangements to support your best work Pay Range: $15 - $20 / hour The marketing internship is ideally suited for a candidate willing to fulfill an internship till May 2026 with Ozmo. The marketing intern has the ability to work up to full time during school breaks and part-time with flexible hours during the school year. While this is a fully remote position, please note that due to business and tax regulations, we are only able to hire candidates who reside in the following states: AZ, CA, CO, DC, FL, GA, IL, NC, NJ, SC, TN, TX, VA, WA, WI. Unfortunately, candidates who do not live in one of the listed states will not be considered. If you live in one of the listed states and are passionate about the role, we’d love to hear from you! This is a fantastic opportunity to join a dynamic team while working remotely. Applicants must be legally authorized to work in the U.S. Ozmo does not sponsor employment visas. Ozmo participates in the E-verify program. Ozmo does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, age, disability, or any other characteristic protected by law.

What you will do: - Design, build, own and operate production SaaS features that integrate RAG pipelines, agent systems including multi-agent architectures, and deterministic services. - Use AI coding agents (e.g., Claude Code style tools) as a first class part of your development process, including architecture exploration, implementation, testing, refactoring, and documentation, while maintaining full ownership of output quality and understanding their strengths and limitations. - Implement and evolve agentic systems using frameworks such as LangChain, CrewAI, PydanticAI, or equivalent, including tool orchestration, memory/state handling, and multi-step reasoning workflows. - Build scalable retrieval and inference pipelines: embedding workflows, vector databases, hybrid retrieval strategies, caching, and evaluation loops to balance accuracy, latency, and cost. - Identify where agentic approaches provide leverage over conventional code and where they do not, making pragmatic, production minded tradeoffs across cost, accuracy, latency, and reliability. - Design guardrails and failure-mode mitigations for non-deterministic systems, including prompt structure, validation layers, fallback strategies, and human-in-the-loop patterns where appropriate. - Integrate observability and evaluation into AI-enabled features, monitoring correctness, drift, bias, and performance over time. - Collaborate with architects, product managers, and designers to translate ambiguous requirements into robust technical designs. - Contribute to shared libraries, internal tooling, and reference patterns that accelerate delivery of AI-enabled features across teams. - Participate in code reviews and design discussions, raising the bar for quality, reliability, and responsible use of AI across the engineering organization. - Mentor other engineers on effective agentic coding practices, prompt design, and emerging patterns as adoption scales. - Own AI-enabled features end-to-end in production, from initial design and implementation through deployment, monitoring, on-call support, incident response, and iterative improvement. What you will bring to the role: - 7+ years of professional software engineering experience, with a strong background building and operating SaaS platforms in production. - Proven experience working at a SaaS company, contributing to multi-tenant, cloud-based systems. - Hands-on experience architecting or contributing meaningfully to SaaS platform architecture, including well-defined service boundaries, API design, domain modeling (DDD), data modeling, and integrations across distributed systems. - Advanced, practical experience using AI coding agents in day to day development, not just experimentation but real production work, with clear ownership of outcomes. - Strong hands-on experience with agentic systems and AI workflows, including: - - RAG architectures and retrieval pipelines - LLM integrations, prompt engineering, and context engineering - Agent orchestration and tool-chaining - Evaluation and observability for AI outputs - Familiarity with agentic frameworks such as LangChain, CrewAI, PydanticAI, or similar, and the judgment to know when to extend, replace, or simplify them. - Deep understanding of software engineering fundamentals, including SOLID principles, clean architectural layering, common design patterns, testing strategy, and performance optimization. - Experience building and operating production systems with strong engineering discipline, including testable system design, observability, progressive delivery, and reliability patterns that reduce blast radius and enable safe iteration. - Comfort operating in cloud-native environments (AWS, Azure, or GCP), including microservices, event-driven architectures, CI/CD, and production monitoring. - Experience building and operating production systems with strong engineering discipline, including testable system design, observability, progressive delivery practices, and reliability patterns that reduce blast radius and support safe iteration. - Experience designing secure, multi-tenant SaaS systems, including access control patterns, data isolation, and defensive design practices appropriate for AI-enabled applications. - Strong communication skills, able to explain complex technical and AI-driven behavior clearly to engineers, product partners, and stakeholders, and to mentor other engineers through code reviews, design discussions, and thoughtful technical guidance. - A mindset of continuous learning, experimentation, and responsible innovation, especially as agentic capabilities evolve rapidly. - While a Bachelor’s degree is preferred, we place greater value on demonstrated experience and impact. Perks of being an Ozmonaut: - Medical, vision, dental and life insurance along with short- and long-term disability - Plenty of paid time off (PTO) that grows the longer you’re with Ozmo, as well as paid holidays - 401k to save for retirement with employer matching - Paid maternity and bonding leave for new parents - Paid pawternity leave when you bring a new pet into your life - One-month sabbatical after you have been with Ozmo for five years - Flexible, remote work arrangements to support your best work Pay Range: $160,000+ based on a number of factors and commensurate with qualifications and experience. While this is a fully remote position, please note that due to business and tax regulations, we are only able to hire candidates who reside in the following states: AZ, CA, CO, DC, FL, GA, IL, NC, NJ, SC, TN, TX, VA, WA, WI. Unfortunately, candidates who do not live in one of the listed states will not be considered. If you live in one of the listed states and are passionate about the role, we’d love to hear from you! This is a fantastic opportunity to join a dynamic team while working remotely. Applicants must be legally authorized to work in the U.S. Ozmo does not sponsor employment visas. Ozmo participates in the E-verify program. Ozmo does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, age, disability, or any other characteristic protected by law.

• Own Ozmo's social media presence and social media marketing strategy across all channels, including LinkedIn, Facebook, Twitter and Instagram • Design, edit, publish and sponsor weekly digital content, including static and video, to Ozmo’s social media channels • Collaborate with Marketing & Comms on external newsletter program to increase customer and prospect engagement • Bring creative new content types and formats to our social media content and lead team brainstorming sessions • Monitor and report out regularly on Ozmo's social media analytics, identifying opportunities for improvement and growth • Conduct regular, thorough research on the market to keep all Ozmo teams informed and connect findings to strategic planning • Execute internal communication, including an Ozmonaut newsletter, on a regular cadence in support of employee engagement efforts • Support Marketing team in the planning and execution of demand generation efforts • Contribute to the Ozmo blog by crafting professional content on relevant industry topics • Partner with our HR and talent acquisition teams to brainstorm and implement new and creative ways to recruit top talent • Plan and prioritize your work independently in two-week sprints in Jira as part of our marketing team processes • Support marketing team and broader company initiatives as needed

• Develop and implement strategic sales plans to meet or exceed assigned sales and billed revenue objectives. • Play a critical role in building and expanding relationships with some of Ozmo’s most valuable customers and prospects. • Generate new sales opportunities through various prospecting and account penetration strategies. • Establish relationships with potential customers to sell Ozmo's SaaS products and services. • Penetrate target accounts in key North American communications service providers, insurance, OEM, retail, and large enterprise sectors. • Steward deals through all facets of the sales process. • Navigate complex enterprise organizations and cross-functional business units. • Leverage AI-driven tools and insights to improve sales efficiency, forecasting accuracy, and customer engagement. • Develop and maintain trusted, long-term business relationships with decision makers and key influencers at target accounts.

• Design, build, own and operate production SaaS features that integrate RAG pipelines, agent systems including multi-agent architectures, and deterministic services. • Use AI coding agents (e.g., Claude Code style tools) as a first class part of your development process, including architecture exploration, implementation, testing, refactoring, and documentation, while maintaining full ownership of output quality and understanding their strengths and limitations. • Implement and evolve agentic systems using frameworks such as LangChain, CrewAI, PydanticAI, or equivalent, including tool orchestration, memory/state handling, and multi-step reasoning workflows. • Build scalable retrieval and inference pipelines: embedding workflows, vector databases, hybrid retrieval strategies, caching, and evaluation loops to balance accuracy, latency, and cost. • Identify where agentic approaches provide leverage over conventional code and where they do not, making pragmatic, production minded tradeoffs across cost, accuracy, latency, and reliability. • Design guardrails and failure-mode mitigations for non-deterministic systems, including prompt structure, validation layers, fallback strategies, and human-in-the-loop patterns where appropriate. • Integrate observability and evaluation into AI-enabled features, monitoring correctness, drift, bias, and performance over time. • Collaborate with architects, product managers, and designers to translate ambiguous requirements into robust technical designs. • Contribute to shared libraries, internal tooling, and reference patterns that accelerate delivery of AI-enabled features across teams. • Participate in code reviews and design discussions, raising the bar for quality, reliability, and responsible use of AI across the engineering organization. • Mentor other engineers on effective agentic coding practices, prompt design, and emerging patterns as adoption scales. • Own AI-enabled features end-to-end in production, from initial design and implementation through deployment, monitoring, on-call support, incident response, and iterative improvement.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description - Own Ozmo's social media presence and social media marketing strategy across all channels, including LinkedIn, Facebook, Twitter and Instagram - Design, edit, publish and sponsor weekly digital content, including static and video, to Ozmo’s social media channels - Collaborate with Marketing & Comms on external newsletter program to increase customer and prospect engagement - Bring creative new content types and formats to our social media content and lead team brainstorming sessions - Monitor and report out regularly on Ozmo's social media analytics, identifying opportunities for improvement and growth - Conduct regular, thorough research on the market to keep all Ozmo teams informed and connect findings to strategic planning - Execute internal communication, including an Ozmonaut newsletter, on a regular cadence in support of employee engagement efforts - Support Marketing team in the planning and execution of demand generation efforts - Contribute to the Ozmo blog by crafting professional content on relevant industry topics - Partner with our HR and talent acquisition teams to brainstorm and implement new and creative ways to recruit top talent - Plan and prioritize your work independently in two-week sprints in Jira as part of our marketing team processes - Support marketing team and broader company initiatives as needed Qualifications - Current enrollment in undergraduate studies in Marketing, Communications or Public Relations, or previous, proven experience in a related field - Exceptional written and oral communication skills - Comfortable working autonomously and solving problems independently - Ability to pay extremely close attention to detail, meticulous in nature - Openness to learn, test and iterate without being easily discouraged - Willingness to adapt to changing priorities in a fast-paced startup environment - Desire to make a meaningful impact on a growing tech company and gain real-world marketing experience - Knowledge of the latest tech news and industry trends is preferred - Familiarity with graphic design, video editing and other visual media is preferred Benefits - 401K participation and company match for employees 21 and older - Employee assistance program - Local gym membership discounts - Flexible, remote work arrangements to support your best work Pay Range $15 - $20 / hour Additional Information The marketing internship is ideally suited for a candidate willing to fulfill an internship till May 2026 with Ozmo. The marketing intern has the ability to work up to full time during school breaks and part-time with flexible hours during the school year. While this is a fully remote position, please note that due to business and tax regulations, we are only able to hire candidates who reside in the following states: AZ, CA, CO, DC, FL, GA, IL, NC, NJ, SC, TN, TX, VA, WA, WI. Unfortunately, candidates who do not live in one of the listed states will not be considered. If you live in one of the listed states and are passionate about the role, we’d love to hear from you! This is a fantastic opportunity to join a dynamic team while working remotely. Applicants must be legally authorized to work in the U.S. Ozmo does not sponsor employment visas. Ozmo participates in the E-verify program. Ozmo does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, age, disability, or any other characteristic protected by law.

• Lead the design, documentation, and communication of end-to-end system architectures that align with Ozmo's strategic goals, including AI-first capabilities that handle non-deterministic outputs, continuous evaluation, and graceful fallbacks. • Architect scalable AI inference and retrieval stacks (vector/graph stores, embedding pipelines, RAG systems, caching, batching, streaming), balancing accuracy, cost, and latency targets. • Define and own architectural standards for AI-enabled systems, including agent orchestration, memory/state management, guardrails, model versioning, evaluation gates, and safe rollout practices. • Architect multi-tenant AI patterns across the platform, including per-customer data isolation, access control, model configuration, data residency, and cost allocation. • Collaborate with customers' technical teams to evaluate requirements, architect integrations, and ensure seamless deployment aligned with their existing systems. • Partner with product, data, ML, and engineering leaders to translate AI opportunities into deployable system designs; guide tradeoffs between deterministic services and model-driven components. • Create reusable reference architectures and "golden paths" for teams shipping AI features, accelerating delivery while maintaining quality standards. • Mentor engineers and foster a culture of innovation, experimentation, and technical excellence. • Ensure AI systems adhere to Ozmo’s reliability, security, and compliance requirements, including PII handling, policy enforcement, auditability, and incident response for AI components. • Contribute to long-term technical roadmaps and architectural reviews that include AI-first design principles.