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Ozmo logo
Ozmo

Ozmo is a technology company that builds software products to solve device and application support at scale.

Principal Software Architect

Full-stack EngineerSoftware EngineerFull TimeRemoteLeadTeam 51-200Since 2016H1B No SponsorCompany SiteLinkedIn

Location

Colorado + 1 moreAll locations: Colorado | Virginia

Posted

132 days ago

Salary

$180K / year

Seniority

Lead

Bachelor Degree7 yrs expEnglishAWSAzureDistributed SystemsGCPMicroservices

Job Description

Principal Software Architect

Ozmo

• Lead the design, documentation, and communication of end-to-end system architectures that align with Ozmo's strategic goals, including AI-first capabilities that handle non-deterministic outputs, continuous evaluation, and graceful fallbacks. • Architect scalable AI inference and retrieval stacks (vector/graph stores, embedding pipelines, RAG systems, caching, batching, streaming), balancing accuracy, cost, and latency targets. • Define and own architectural standards for AI-enabled systems, including agent orchestration, memory/state management, guardrails, model versioning, evaluation gates, and safe rollout practices. • Architect multi-tenant AI patterns across the platform, including per-customer data isolation, access control, model configuration, data residency, and cost allocation. • Collaborate with customers' technical teams to evaluate requirements, architect integrations, and ensure seamless deployment aligned with their existing systems. • Partner with product, data, ML, and engineering leaders to translate AI opportunities into deployable system designs; guide tradeoffs between deterministic services and model-driven components. • Create reusable reference architectures and "golden paths" for teams shipping AI features, accelerating delivery while maintaining quality standards. • Mentor engineers and foster a culture of innovation, experimentation, and technical excellence. • Ensure AI systems adhere to Ozmo’s reliability, security, and compliance requirements, including PII handling, policy enforcement, auditability, and incident response for AI components. • Contribute to long-term technical roadmaps and architectural reviews that include AI-first design principles.

Job Requirements

  • 7+ years architecting and delivering enterprise-scale SaaS platforms, including multi-tenant systems, distributed architectures, and complex integrations
  • Hands-on experience designing AI-enabled systems: RAG architectures, LLM integrations, agentic workflows, vector databases, and AI evaluation frameworks
  • Deep expertise balancing AI system tradeoffs: accuracy vs. latency vs. cost, deterministic vs. model-driven components, and build vs. buy decisions
  • Strong foundation in distributed systems and cloud-native architecture (AWS, Azure, or GCP): microservices, event-driven architectures, serverless patterns, API design, domain-driven design (DDD) principles, and AI infrastructure patterns including model hosting, inference optimization, observability for non-deterministic systems, and security/compliance
  • Deep expertise in multi-tenant SaaS architecture, including data isolation, per-customer configuration, cost allocation, and scalability patterns for AI workloads
  • Proven experience leading AI-enabled architecture initiatives and mentoring technical teams on intelligent system design
  • Track record creating reusable reference architectures that accelerate team delivery while maintaining quality and security standards
  • Strong communication skills with ability to translate complex technical concepts for diverse audiences: engineers, executives, and customers
  • Passion for continuous learning, experimentation, and improving technical systems at scale.
  • While a Bachelor's degree is preferred, we place greater value on proven, relevant experience.

Benefits

  • Medical, vision, dental and life insurance along with short- and long-term disability
  • Plenty of paid time off (PTO) that grows the longer you’re with Ozmo, as well as paid holidays
  • 401k to save for retirement with employer matching
  • Paid maternity and bonding leave for new parents
  • Paid pawternity leave when you bring a new pet into your life
  • One-month sabbatical after you have been with Ozmo for five years
  • Flexible, remote work arrangements to support your best work

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