GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty. GD has raised over $1B since launching in 2011 and delivered cash to more than 2 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist. Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, span 21 different countries and 69 languages. From software engineers to seasoned humanitarian workers, management consultants to public servants, researchers to field operations -- it’s an incredible group of people. Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision-making, and strive to build an ambitious, dynamic and high-performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit. We work hard to create an environment in which all our team members can thrive, succeed, and grow. We support high ownership, flexibility, take care of each other, have fun, and create professional growth opportunities. Location: This role is fully remote but must overlap with an East Africa timezone by at least 3 hours. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time. About this role The Senior Manager, Product will own GiveDirectly’s Cash + Coaching initiative — a high-priority effort to identify, build, and scale the most cost-effective coaching elements that meaningfully enhance the impact of large cash transfers already reaching hundreds of thousands.They are an expert on graduation programs and strategies, and have the product skills to package this into scalable & digital formats. Graduation-style programs that pair cash with coaching have demonstrated strong impacts, but are often expensive, high-touch, and difficult to scale. We aim to build lean, digitally enabled, recipient-centered coaching interventions that can be layered onto large transfers at low marginal cost and deployed across countries. This role is fundamentally entrepreneurial. You will: - Lead deep collaborations with specific country Programs teams to design and pilot coaching models in real operational contexts - Partner extensively with external organizations (e.g., graduation NGOs, edutainment firms, chatbot developers, researchers) to adapt and integrate best-in-class content - Manage vendors and co-development partnerships from concept through rollout - Translate behavioral science and coaching theory and evidence into practical, scalable delivery systems - Test and iterate quickly within large-scale cash programs, generating high-quality evidence at speed This is an opportunity to take the strongest elements of graduation — and reimagine them in a fast-moving, digitally enabled, autonomy-first model with the goal of reaching millions. Reports to: Senior Director, Product Level: Senior Manager Travel Requirement: Must be able to travel ~1-2 times per quarter to one of our countries of operation in Africa for field visits and collaboration What you’ll do: 1) Strategy & Product Vision: Defining the Cash + Coaching Model - Own the vision and roadmap for Cash + Coaching across content, channel, and dosage - Distill insights from graduation, behavioral science, and digital coaching theory and research into a clear, scalable product strategy - Define a modular “menu” of coaching components (e.g., soft skills, transfer planning, digital literacy, market linkages, savings tools) and how they layer onto large transfers - Make principled tradeoffs between intensity and scalability — identifying what truly drives impact versus what adds cost or complexity 2) Building & Scaling User-Facing Coaching Products - Lead development of digitally enabled coaching tools, including: - AI or rules-based chatbots (e.g., WhatsApp-based planning and follow-through tools) - Video-based “wise intervention” and edutainment content - Tablet-based or volunteer-enabled digital curricula - Develop repeatable, evidence based protocols and curriculum for light-touch in-person touch points, including - Training sessions to use digital products - Scripts and labelling at community meetings - Market linkage interventions - Analogue versions of digital products for users who cannot access them - Translate product concepts into clear technical specifications in partnership with our internal Tech team and external vendors - Ensure tools are designed for low-literacy, low-connectivity environments - Sequence releases thoughtfully, balancing speed with quality 3) Partnerships, Vendor Management & Country Pilots - Build and manage strategic partnerships with graduation implementers, academic partners, tech and edutainment vendors - Evaluate when to build in-house vs. adapt or license external content - Lead deep-dive collaborations with country Programs teams (e.g., Rwanda, Mozambique, Malawi) to pilot and refine interventions - Manage budgets, scopes of work, contracts, and performance of external vendors and collaborators - Navigate tradeoffs between open collaboration and long-term scalability 4) Learning & External Positioning - In collaboration with the research team and academic collaborators, ensure the success oversee rapid pilots and structured experiments of the coaching components you have created - Contribute to donor-facing strategy and sector positioning around scalable “graduation-lite” models - Represent GiveDirectly in sector conversations on digital coaching, graduation, and cost-effective poverty reductions What you’ll bring: - Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. - Language Requirement: English, French preferred - 8-10+ years of experience designing or leading graduation, economic inclusion, or cash-plus programs - Direct experience building or scaling digital coaching products (e.g., chatbot, app-based curriculum, edutainment platform, digital financial literacy tools) - Deep familiarity with the graduation evidence base and coaching methodologies - Strong project management skills, with demonstrated ability to juggle multiple internal teams, country programs, and external vendors simultaneously - Experience translating behavioral or training concepts into scalable operational systems - Excellent written communication and strategic thinking skills - Preferred - Experience co-developing products with governments or multilateral partners - Familiarity with AI-enabled tools, WhatsApp-based delivery, IVR, or digital learning platforms - Experience working in fast-paced, iterative environments Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here. Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. United States - Base Salary: $115,500 - Bonus at Target Performance: $11,500 with potential for upside. For reference, with the organization’s current performance multiplier, this amount was $13,455 in 2025) - Estimated Total Compensation at Target: $126,500+ - Annual Benefits Stipend for US: $21,393 This role is fully remote, so if you are not based in the US, we will share an estimated salary benchmark for the country you are based in during the hiring process. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to "Know Your Rights" as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!

GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty. GD has raised over $1B since launching in 2011 and delivered cash to more than 2 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist. Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, span 21 different countries and 69 languages. From software engineers to seasoned humanitarian workers, management consultants to public servants, researchers to field operations -- it’s an incredible group of people. Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision-making, and strive to build an ambitious, dynamic and high-performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit. We work hard to create an environment in which all our team members can thrive, succeed, and grow. We support high ownership, flexibility, take care of each other, have fun, and create professional growth opportunities. Location: This role is fully remote but must overlap with an East Africa timezone by at least 3 hours. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time. About this role The Senior Manager, Product will own GiveDirectly’s Cash + Coaching initiative — a high-priority effort to identify, build, and scale the most cost-effective coaching elements that meaningfully enhance the impact of large cash transfers already reaching hundreds of thousands.They are an expert on graduation programs and strategies, and have the product skills to package this into scalable & digital formats. Graduation-style programs that pair cash with coaching have demonstrated strong impacts, but are often expensive, high-touch, and difficult to scale. We aim to build lean, digitally enabled, recipient-centered coaching interventions that can be layered onto large transfers at low marginal cost and deployed across countries. This role is fundamentally entrepreneurial. You will: - Lead deep collaborations with specific country Programs teams to design and pilot coaching models in real operational contexts - Partner extensively with external organizations (e.g., graduation NGOs, edutainment firms, chatbot developers, researchers) to adapt and integrate best-in-class content - Manage vendors and co-development partnerships from concept through rollout - Translate behavioral science and coaching theory and evidence into practical, scalable delivery systems - Test and iterate quickly within large-scale cash programs, generating high-quality evidence at speed This is an opportunity to take the strongest elements of graduation — and reimagine them in a fast-moving, digitally enabled, autonomy-first model with the goal of reaching millions. Reports to: Senior Director, Product Level: Senior Manager Travel Requirement: Must be able to travel ~1-2 times per quarter to one of our countries of operation in Africa for field visits and collaboration What you’ll do: 1) Strategy & Product Vision: Defining the Cash + Coaching Model - Own the vision and roadmap for Cash + Coaching across content, channel, and dosage - Distill insights from graduation, behavioral science, and digital coaching theory and research into a clear, scalable product strategy - Define a modular “menu” of coaching components (e.g., soft skills, transfer planning, digital literacy, market linkages, savings tools) and how they layer onto large transfers - Make principled tradeoffs between intensity and scalability — identifying what truly drives impact versus what adds cost or complexity 2) Building & Scaling User-Facing Coaching Products - Lead development of digitally enabled coaching tools, including: - AI or rules-based chatbots (e.g., WhatsApp-based planning and follow-through tools) - Video-based “wise intervention” and edutainment content - Tablet-based or volunteer-enabled digital curricula - Develop repeatable, evidence based protocols and curriculum for light-touch in-person touch points, including - Training sessions to use digital products - Scripts and labelling at community meetings - Market linkage interventions - Analogue versions of digital products for users who cannot access them - Translate product concepts into clear technical specifications in partnership with our internal Tech team and external vendors - Ensure tools are designed for low-literacy, low-connectivity environments - Sequence releases thoughtfully, balancing speed with quality 3) Partnerships, Vendor Management & Country Pilots - Build and manage strategic partnerships with graduation implementers, academic partners, tech and edutainment vendors - Evaluate when to build in-house vs. adapt or license external content - Lead deep-dive collaborations with country Programs teams (e.g., Rwanda, Mozambique, Malawi) to pilot and refine interventions - Manage budgets, scopes of work, contracts, and performance of external vendors and collaborators - Navigate tradeoffs between open collaboration and long-term scalability 4) Learning & External Positioning - In collaboration with the research team and academic collaborators, ensure the success oversee rapid pilots and structured experiments of the coaching components you have created - Contribute to donor-facing strategy and sector positioning around scalable “graduation-lite” models - Represent GiveDirectly in sector conversations on digital coaching, graduation, and cost-effective poverty reductions What you’ll bring: - Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. - Language Requirement: English, French preferred - 8-10+ years of experience designing or leading graduation, economic inclusion, or cash-plus programs - Direct experience building or scaling digital coaching products (e.g., chatbot, app-based curriculum, edutainment platform, digital financial literacy tools) - Deep familiarity with the graduation evidence base and coaching methodologies - Strong project management skills, with demonstrated ability to juggle multiple internal teams, country programs, and external vendors simultaneously - Experience translating behavioral or training concepts into scalable operational systems - Excellent written communication and strategic thinking skills - Preferred - Experience co-developing products with governments or multilateral partners - Familiarity with AI-enabled tools, WhatsApp-based delivery, IVR, or digital learning platforms - Experience working in fast-paced, iterative environments Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here. Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. United States - Base Salary: $115,500 - Bonus at Target Performance: $11,500 with potential for upside. For reference, with the organization’s current performance multiplier, this amount was $13,455 in 2025) - Estimated Total Compensation at Target: $126,500+ - Annual Benefits Stipend for US: $21,393 This role is fully remote, so if you are not based in the US, we will share an estimated salary benchmark for the country you are based in during the hiring process. #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to "Know Your Rights" as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!

About the Role The Clinical Navigator is responsible for utilizing professional clinical skills, including the ability to foster patient relationships through empathy and clinical experience, to provide personalized, high-touch support to patients throughout their musculoskeletal care journey. The role will engage with patients and providers to provide expert, clinically relevant, evidence-based care navigation. The Clinical Navigator will manage the intake process, including telephonic outreach to engage patients with the TailorCare program and manage a series of touch points throughout the care journey as the trusted clinical advocate. Each Clinical Navigator will be assigned to a specified patient caseload in which they are responsible for managing. The touch points will uncover patient barriers and internal motivators, guiding patients from onboarding and therapy initiation to milestone celebrations, motivation, maintenance, and eventual “graduation” from the program. You’ll work collaboratively to enhance the patient experience and support patient compliance and persistence initiatives by building individual relationships with patients. As a patient educator, you will provide ongoing education and therapy support to the patient, their caregiver, clinical staff, and/or support network. Primary Responsibilities - Conduct outreach to patients eligible for TailorCare and educate them on the value of the program - Conduct intake assessments to identify patient clinical issues and needs - Provide health coaching throughout the journey to support adherence and compliance to their treatment plan - Provide condition education and shared decision making with patients to identify the correct treatment plan to meet their goals - Demonstrates empathy and effectively engages patients, creating a personalized relationship-based connection built on trust and rapport - Utilize motivational patient interviewing tools to quickly and accurately anticipate and address patient barriers; personalize patient messaging concisely, within established time parameters, and in a way that resonates with the patient - Communicate effectively; understand and influence patient initiation and support processes, encourage patient confidence and accountability to help patients start and stay on therapy - Provide information to the care team and proactively reach out after the clinical decision has been made to start patients on new care pathways - Provide continuous updates, guidance, and triaging when needed and most importantly ensuring that the patient is driving towards the right health outcomes. - Collaborate with provider teams, ancillary services and other community support programs - Perform other duties as assigned Qualifications - Doctor of Physical Therapy, Doctor of Physiotherapy (DPTs), or Master of Physical Therapy (MPTs) required - PT with current, unrestricted license in Georgia (Compact License preferred - You may be asked to apply for and maintain additional licenses over time) - Previous telephonic patient support environment experience, including use of an inbound/outbound call system, with seamless warm transfers - Strong communication and written skills to a variety of audiences, and experience working with a treatment team - Proven adaptability to changing business demands and problem solving in a fast-paced environment - Experience in motivational patient interviewing and coaching behavior change - Ability to work within established guardrails while maintaining personal rapport with the patient - Self-starter with proven adaptability to changing business demands and product relevance in a fast-paced environment - High level of comfort with technology, including Microsoft Office products, working on dual monitors, CRM, and strong typing skills are required - 3+ years orthopedic experience Skills - Previous telephonic patient support environment experience, including use of an inbound/outbound call system, with seamless warm transfers - Previous experience with remote/telemedicine care delivery Location This role is 100% remote, but preferred home location in Colorado for knowledge of the local community. CO PT/RN license is required. What's In It For You - Meaningful Work: We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact. - Work Environment: We operate as a remote-first company with options for a hybrid work model in Nashville. - Time Off: Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge. - Family First: We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets! - Comprehensive Benefits: From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution. - Fair Compensation: We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching. - Community: We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day. TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

Job Title: Technical Program Manager (TPM) Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.We are seeking a highly skilled Technical Program Manager (TPM) to lead and manage our cutting-edge projects involving APIs and AWS. The ideal candidate will have a strong technical background, exceptional organizational skills, and a proven track record in managing complex technical projects. Program Management - Lead multiple API-driven projects ensuring alignment with business goals. - Develop detailed project plans, manage resources, and oversee execution from conception to delivery. - Collaborate with cross-functional teams to define, design, and ship new features. Stakeholder Engagement - Serve as the primary point of contact for project stakeholders. - Communicate project updates, risks, and decisions to stakeholders at all levels. - Facilitate meetings, presentations, and discussions to ensure project alignment. Technical Expertise - Work closely with engineering teams to ensure seamless integration of APIs. - Oversee AWS infrastructure projects, ensuring optimal performance and cost-efficiency. - Troubleshoot API and AWS-related technical issues and provide strategic solutions. Risk Management - Identify project risks and develop mitigation strategies. - Monitor project progress and proactively address potential delays or issues. Continuous Improvement - Implement best practices and tools for project management and process improvement. - Mentor and guide junior team members, fostering a culture of learning and growth. Required Qualifications: - Bachelor's degree in Computer Science, Engineering, or a related field. - 5+ years of experience in Technical Program Management, particularly with API projects. - Extensive experience with AWS services and cloud architecture. - Strong understanding of software development lifecycle (SDLC) and agile methodologies. - Excellent communication, leadership, and problem-solving skills. Location: MEX Work-at-Home Language Requirements: Time Type: Full time