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Role Description In this role, you will support program management operations within a large-scale Customer Success organization, helping drive alignment and execution across cross-functional initiatives. You will play a key role in managing the rhythm of business, ensuring programs are prioritized effectively, and enabling collaboration across multiple solution areas. This position requires strong communication skills, attention to detail, and the ability to operate independently in a fast-paced environment. Responsibilities - Support program management efforts for cross-functional initiatives impacting multiple solution areas. - Assist with rhythm of business activities, including planning, tracking, and reporting on key programs. - Coordinate projects by developing detailed plans, timelines, and deliverables to achieve organizational goals. - Facilitate communication across stakeholders, including leadership, operations, and cross-functional teams. - Prepare and present reports, updates, and findings to stakeholders. - Analyze resource requirements, timelines, and project feasibility to support decision-making. - Collaborate with internal teams (e.g., business, marketing, operations) to align on program objectives and execution. - Track progress and ensure accountability on deliverables and milestones. - Support documentation, process improvements, and program governance activities. - Review project-related materials such as plans, cost estimates, and program documentation. Qualifications - 3–5+ years of program management experience in a business or non-IT environment. - 3–5+ years of experience using productivity and collaboration tools (e.g., Outlook, Teams, Excel, PowerPoint). - 3–5+ years of experience working with SharePoint for collaboration and document management. - Strong verbal and written communication skills with the ability to present information clearly. - Proven ability to manage multiple tasks, prioritize effectively, and work independently. - Strong organizational, problem-solving, and attention-to-detail skills. - Experience supporting cross-functional teams and working in a matrixed environment. - Knowledge of business and management principles, including planning, resource allocation, and execution. Preferred Qualifications - Prior experience in a large, global, or enterprise-scale organization. - Experience with Azure DevOps (ADO) or similar project tracking tools (1+ year preferred). - Demonstrated ability to manage rhythm of business processes or operational cadences. - Strong stakeholder management and follow-up skills. - Self-directed with a proactive approach to problem-solving and execution. Compensation Information At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $48.06- $50.96 USD/hourly. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Benefits - Medical, dental, and vision coverage - Flexible Spending Account - 401k program - Competitive PTO offerings - Parental Leave - Opportunities for professional growth and development Location 100% Remote

Role Description You will support a Cloud Supply Chain organization within a networking hardware planning function, driving demand and supply planning, supportability analysis, and data-driven decision-making. You will work closely with cross-functional partners to ensure accurate supply visibility, identify risks, and enable timely execution across planning and sourcing functions. A typical day involves: - Analyzing large, interconnected datasets to generate weekly demand and supply supportability insights. - Validating data accuracy and tracking changes across reporting cycles. - Enhancing reporting capabilities by improving dashboards and tools. - Collaborating with engineering teams to build scalable, sustainable solutions. Responsibilities - Generate weekly demand and supply supportability reporting for networking hardware devices. - Analyze week-over-week changes in demand, supply, and supportability; maintain traceability and consistency in reporting. - Validate and reconcile complex datasets from multiple sources to ensure high data accuracy and integrity. - Perform deep-dive analyses into supply chain data, assumptions, and calculations to identify gaps and risks. - Create and maintain documentation for data sources, methodologies, and reporting processes. - Develop and enhance Power BI dashboards to provide visibility into supply position, risks, and gaps. - Partner with engineering teams to design and build internal tools and improve reporting infrastructure. - Drive continuous improvement initiatives across processes, datasets, and reporting systems. - Collaborate with cross-functional stakeholders including demand planning, supply planning, sourcing, and execution teams. - Support KPI reporting on a weekly and monthly basis. - Enable scenario planning and “what-if” analysis for supply chain decision-making. - Communicate insights clearly to business and technical stakeholders, influencing decision-making. Qualifications - Bachelor’s degree in Engineering, Supply Chain, Operations, Business, or a related field AND 7+ years of experience in supply chain, planning, or operations OR Master’s degree in a related field AND 4+ years of relevant experience. - 2–4+ years of hands-on experience in supply chain planning, demand/supply analysis, or related functions. - Advanced Excel skills (data analysis, modeling, validation). - Working knowledge of SQL for data querying and analysis. - Experience developing or maintaining business intelligence dashboards (e.g., Power BI). - Strong analytical and problem-solving skills with the ability to identify data discrepancies and drive corrective actions. - Proven ability to manage multiple priorities, meet deadlines, and maintain high attention to detail. - Strong verbal and written communication skills with the ability to influence stakeholders. - Ability to work independently as a self-starter in a fast-paced environment. Preferred Qualifications - Experience working in large-scale technology or hardware supply chain environments. - Familiarity with distributed data systems such as Kusto (or similar analytics platforms). - Experience partnering with engineering teams to build internal tools or automate workflows. - Demonstrated experience improving business processes and productionizing reporting solutions. - Experience enabling scenario planning or simulation models for supply/demand optimization. - Prior experience working with cross-functional teams across planning, sourcing, and operations. - Strong project management skills with experience leading initiatives end-to-end. Salary Range At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $90,000–$94,000 USD per annum. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. Benefits - Medical, dental, and vision coverage. - Flexible Spending Account. - 401k program. - Competitive PTO offerings. - Parental Leave. - Opportunities for professional growth and development. Location Remote, PST only.

Role Description We are looking for a Test Engineer/Business Analyst (Agile Delivery Focus) to join us as we build cutting-edge technology solutions! This is your opportunity to be part of a team that is committed to delivering best in class service to our customers. In this role, you will support Agile delivery teams by coordinating requirements analysis, sprint validation, testing activities, and stakeholder communication for enterprise analytics and operational systems. Responsibilities: - Translate business requirements into user stories, acceptance criteria, and test scenarios - Support sprint planning, backlog refinement, release validation, and Agile delivery activities - Conduct functional, integration, and regression testing across enterprise applications and analytics solutions - Track defects, coordinate issue resolution, and support operational readiness activities - Facilitate communication between technical teams, stakeholders, and business partners - Support validation of reporting outputs, analytics workflows, and enterprise data platform solutions - Participate in testing and validation activities involving Databricks-based reporting or analytics environments - Maintain Agile documentation, process artifacts, and testing deliverables Qualifications - Bachelor’s degree in Business, Information Systems, Computer Science, or related field - 2+ years of experience in Business Analysis, QA/Test Engineering, or Agile delivery roles - Experience supporting enterprise software delivery in Agile environments - Experience creating user stories, test scenarios, and supporting release activities - Strong communication and stakeholder engagement skills - Experience with testing methodologies and issue tracking tools such as Jira, Azure DevOps, or similar - Exposure to Databricks through analytics platforms, reporting validation, testing, or enterprise data environments required Requirements - Experience supporting analytics, reporting, or cloud-based platforms - Experience validating reporting outputs, data workflows, or enterprise analytics systems - Familiarity with enterprise data lakes, warehouses, or modern data ecosystems - Scrum or Agile certifications preferred - Experience supporting modernization or transformation initiatives Salary Range At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $84,000 to $93,000 annually. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Benefits - Medical, dental, and vision coverage - Flexible Spending Account - 401k program - Competitive PTO offerings - Parental Leave - Opportunities for professional growth and development Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Location Remote

Role Description We are looking for a Filipino Games Translation & Localization Specialist to join us as we impact the gaming industry! This is your opportunity to be part of a team that is committed to delivering best-in-class service to our customers. This position is expected to run for approximately one year, with a high likelihood of extension and potential for longer-term opportunities based on business needs and performance. The ideal candidate will bring a passion for localization, translation, and PC gaming. Native proficiency in Filipino, both written and verbal, is required. - Responsible for translating written materials with the utmost quality, including new releases, marketing materials, support knowledge base articles, and other customer-facing literature. - Flexibility and a can-do attitude are essential, as there will be last-minute changes to source material. - Strong organizational skills are a must to manage both short-term and long-term projects effectively while reprioritizing your workflow as needed. - Excellent communication skills are vital in our highly team-driven work environment. At Blueprint, we pride ourselves on our world-class localization team and its ability to set the bar for the localization industry. We strive to go above and beyond expectations, motivating, innovating, and growing as a team. Joining the Blueprint localization team is a unique opportunity to apply your expertise, grow in your professional career, and work with the best in the industry! Qualifications - Bachelor of Arts or equivalent degree. Emphasis in translation, localization, linguistics or game design a plus. - Native proficiency in Filipino with exceptional grammar skills. - Excellent written and spoken English communication skills. - Relevant prior gaming experience for accurately translating content in a gaming context. - Experience in professional translation/localization work, games and technical translation preferred. - Excellent organization and prioritization skills. - A collaborative translator who enjoys working in a team environment and adjusts well to quick turnaround times. - Experience working with computer assisted translation tools; Crowdin, MemoQ, Memsource, SDL Trados or Wordfast. - Strong knowledge of different Operating Systems (Windows, macOS, iOS, Android). - Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, OneNote, SharePoint). - Passion for PC or console gaming. Preferred Qualifications - Familiarity with computer hardware, software development, or game design. - Familiarity with game distribution platforms. - Understanding and knowledge of different game genres and game discussion groups. - Knowledgeable about different gaming hardware. Compensation Information At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $29.80 to $36.05 USD/hour, with a midpoint of $32.93 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Benefits - Medical, dental, and vision coverage - Flexible Spending Account - 401k program - Competitive PTO offerings - Parental Leave - Opportunities for professional growth and development Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Location Remote - USA

Role Description In this role, you will help stand up and operationalize a newly formed AI‑focused organization by building the reporting, data, and insights foundation that leadership relies on to make decisions. You will design and deliver executive‑level dashboards, portfolio health reporting, and a scalable data ecosystem that brings together information from multiple tools and systems. You’ll operate in a fast‑paced, ambiguous environment, partnering closely with program leaders, engineering, operations, and strategy stakeholders to define metrics, establish reporting standards, and translate complex data into clear, decision‑ready insights. This role blends hands‑on dashboarding and data modeling with strategic storytelling and cross‑team influence. Responsibilities - Business Insights & Executive Reporting - Own end‑to‑end KPI reporting, including metric definition, instrumentation, refresh cadence, and executive‑level narratives - Develop and maintain portfolio‑level metrics that reflect progress, throughput, health, risk, and value realization across programs and workstreams - Produce recurring executive reporting packages (weekly, bi‑weekly, monthly) with clear storylines, insights, and decision points - Perform data analysis to support leadership decisions, including trend analysis, drivers, risks, and scenario comparisons - Establish and maintain standardized metric definitions to ensure consistency, trust, and alignment across leadership reporting - Organizational Data Ecosystem & Backbone - Design how data flows across operational tools and systems (e.g., work tracking, intake, operational platforms) into a unified reporting layer - Structure and manage the data backbone, including entities, hierarchies, mappings, and standards that enable cross‑tool reporting - Integrate multiple reporting sources into consolidated, scalable models, eliminating manual data stitching - Define and enforce data quality controls, including completeness, consistency, lineage, and reconciliation - Enable “dashboard as the aggregator” patterns, allowing leaders to move seamlessly from high‑level insights to underlying work - Normalize and reconcile inconsistent hierarchies, rollups, and parent/child relationships using translation and mapping logic - Dashboarding, Modeling & Performance - Design and build scalable Power BI solutions, including datasets, semantic models, measures, and reusable reporting components - Apply best practices for tabular data modeling, metric calculations, and dashboard design - Optimize report performance and reliability through efficient model design, refresh strategies, and query optimization - Partner with stakeholders to translate ambiguous business questions into durable, scalable metrics and dashboards - Collaboration & Influence - Partner closely with program leaders, engineering, operations, finance, and strategy stakeholders - Act as connective tissue across teams to align on portfolio taxonomy, hierarchies, and rollups - Influence decision‑making through clear data storytelling and trusted, actionable insights Qualifications - Demonstrated experience delivering portfolio‑level insights and executive reporting that drives leadership decisions - Strong capability designing data models and reporting layers across multiple systems and tools - Proven ability to define KPIs, analyze trends, and translate findings into leadership‑ready narratives - Strong stakeholder engagement, communication, and data storytelling skills - Minimum 2–4 years of experience with: - Azure DevOps, Microsoft Fabric, and Power BI - SQL or Python - Program and Portfolio Management, including rhythm‑of‑business execution and operational reporting Preferred Qualifications - Experience working in fast‑paced or startup‑like environments with high ambiguity - Experience integrating work tracking tools (e.g., Jira, Azure DevOps) into unified reporting views - Familiarity with semantic modeling, advanced calculations, and reporting optimization in Power BI - Working knowledge of data warehousing concepts and multi‑source analytics architectures - Examples of building dashboards, data ecosystems, or operational reporting frameworks end‑to‑end Salary Range At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $40 to $43.75 USD/Hourly. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Benefits - Medical, dental, and vision coverage - Flexible Spending Account - 401k program - Competitive PTO offerings - Parental Leave - Opportunities for professional growth and development Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Location Remote, preferably in East and Central Time Zone

Role Description As a Data Engineer on the Data Pipeline team, you will build and support modern, large-scale analytics platforms that power data-driven decision-making across the studio. You’ll work hands-on with cloud-based lakehouse and warehouse architectures, designing and maintaining real-time and batch data pipelines that serve business, design, test, and development stakeholders. This role sits at the intersection of data engineering, analytics enablement, and documentation, helping teams not only use data effectively but also understand and trust the systems behind it. You’ll contribute to a culture of test-driven, data-informed development by shaping how data is captured, processed, documented, and shared. Attention to detail, strong engineering fundamentals, and a passion for scalable, modern data architecture are key to success in this role. Responsibilities - Design, build, and maintain scalable, high-quality data pipelines supporting both real-time and batch analytics workloads - Develop and optimize ETL/ELT processes using modern cloud data technologies and orchestration tools - Contribute to the design and evolution of lakehouse and warehouse data models that support analytics and reporting needs - Partner with business, design, test, and development teams to understand data requirements and improve data capture strategies - Help lead technical writing initiatives, including goal-setting, planning, and execution - Write, edit, and maintain clear, concise, and well-structured technical documentation - Create and improve documentation standards, organization, and knowledge-sharing processes - Organize and curate documentation to ensure it is intuitive, discoverable, and up to date - Advocate for consistent knowledge sharing across teams and studios - Research and propose improvements to documentation workflows and solutions to existing pain points - Apply modern engineering best practices to ensure reliability, scalability, and data quality across platforms Qualifications - 5+ years of professional experience working with SQL - 5+ years of experience designing and implementing scalable ETL processes, including data movement and data quality tooling - Hands-on experience with cloud-based data orchestration solutions (e.g., Azure Data Factory or equivalent) - 3+ years of experience with modern big data analytics platforms, including: - Data lakes - Distributed processing frameworks (e.g., Spark) - Columnar storage formats such as Parquet - 2+ years of experience building and supporting cloud-hosted data systems - Strong understanding of data modeling, pipeline reliability, and performance optimization Preferred Qualifications - Experience building data pipelines using cloud-native analytics platforms and services (e.g., data factory tools, analytics warehouses, and Spark-based processing) - Hands-on experience working with Delta Lake and transactional data lake formats - Experience querying and integrating data from high-performance analytics engines (e.g., time-series or log-based systems such as Kusto/Azure Data Explorer) - Exposure to AI/ML-focused data engineering use cases, including: - Feature engineering and feature stores - Model training and serving datasets - Model monitoring and observability pipelines - Experience preparing, governing, and securing datasets for modern AI applications, including: - LLM and RAG workflows - Experimentation and A/B testing - Privacy-aware and compliant data access patterns Salary Range At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $43 to $45.38 USD/Hourly. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Benefits - Medical, dental, and vision coverage - Flexible Spending Account - 401k program - Competitive PTO offerings - Parental Leave - Opportunities for professional growth and development Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Location Remote

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description In this role, you will be part of a platform engineering team responsible for delivering and validating new operating system–level security capabilities. You’ll evaluate upcoming security features for application compatibility, troubleshoot complex failures, and assess feature quality as part of a continuous delivery model. This role requires a highly independent engineer who can quickly ramp up, investigate issues end-to-end, and drive solutions with minimal direction while working on large-scale, security-critical systems. Key Responsibilities - Design, develop, implement, test, and maintain complex software systems and security-related features - Evaluate new operating system security features for application compatibility and rollout readiness - Troubleshoot failures, perform root-cause analysis, and resolve issues across new and legacy systems - Analyze quality and reliability data to assess feature health and delivery readiness - Fine-tune and improve sophisticated software implementations and enhancements - Gather and analyze system requirements; document detailed technical specifications - Review enhancement requests and translate them into scalable software solutions - Implement system-level software and customize solutions to meet evolving requirements - Develop detailed test plans, create test data, and conduct unit and integration testing - Modify existing programs to meet new standards and perform validation testing - Create migration and deployment packages for system, user, and production testing - Perform quality assurance reviews and post-implementation validation - Partner with cross-functional teams to ensure continuous delivery and feature quality Qualifications - Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field - 5–7 years of professional software engineering experience - Strong foundation in computer science fundamentals, including data structures, algorithms, and software design - Experience designing and developing large-scale systems software - 5–6 years of experience analyzing quality metrics and data to assess system or feature health - 5–6 years of experience troubleshooting complex issues, performing root-cause analysis, and resolving failures - Experience working with operating system security concepts (e.g., platform security, system integrity, access controls, or similar) - Proven ability to independently investigate problems, diagnose issues, and drive resolution - Experience performing in-depth troubleshooting and unit testing across both new and legacy production systems - Strong problem-solving skills and experience with defect diagnosis and resolution Preferred Qualifications - Experience designing and executing experiments or A/B testing - Experience evaluating metrics and interpreting quality or performance variations - Background in continuous delivery environments or feature rollout validation - Familiarity with application compatibility testing at the platform or OS level Salary Range At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $110,000 to $120,000 annually. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Benefits - Medical, dental, and vision coverage - Flexible Spending Account - 401k program - Competitive PTO offerings - Parental Leave - Opportunities for professional growth and development Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. Location 100% remote.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a Business Development Manager to join us as we build cutting-edge technology solutions! This is your opportunity to be part of a team that is committed to delivering best in class service to our customers. In this role, you will support business and operational initiatives by partnering with cross-functional stakeholders to drive non-IT projects forward. You will act as a key liaison between project teams and the broader organization, helping manage project communications, budgets, processes, and performance metrics. This position plays a critical role in ensuring projects remain on track, within budget, and aligned with established business objectives. Responsibilities - Establish and maintain effective communication channels across business units and project teams. - Manage the storage, organization, and retrieval of project communications, documentation, and business metrics. - Review contracts, cost proposals, and contract amendments to ensure accuracy and compliance. - Develop and maintain project plans, including work breakdown structures, milestones, and timelines. - Define, document, and improve business and operational processes. - Track project budgets and expenditures, ensuring costs are controlled and aligned with approved budgets. - Monitor financial transactions and validate spend against forecasts and controls. - Identify potential budget overruns and proactively recommend mitigation strategies. - Provide ongoing reporting and insights to project managers or directors to support decision-making. Qualifications - Bachelor’s degree in business management, economics, finance, accounting, or a related field. - 2–4 years of relevant professional experience in business operations, project coordination, or analysis. - 2+ years of experience in data analysis, including interpreting trends, forecasts, and financial metrics. - 2+ years of experience using Microsoft 365 applications, including Excel and Word. - Strong verbal and written communication skills with a high level of attention to detail. - Ability to work independently, manage time effectively, and prioritize multiple tasks. - Solid understanding of business and management principles, including strategic planning, resource allocation, and operational execution. - Ability to apply accounting and mathematical principles to analyze budgets, costs, and forecasts. Preferred Qualifications - Experience supporting enterprise-scale projects or complex, cross-functional initiatives. - Familiarity with enterprise applications or project management tools. - Prior experience reviewing contracts, financial proposals, or budget documentation. - Strong analytical mindset with the ability to anticipate risks and propose data-driven solutions. Salary Range At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $22 to $24 USD hourly. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Benefits - Medical, dental, and vision coverage - Flexible Spending Account - 401k program - Competitive PTO offerings - Parental Leave - Opportunities for professional growth and development Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Location Remote

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description In this role, you will support the launch of a new partner‑focused support offering by driving program structure, operational rigor, and executive‑level communication across a large portfolio of work. You will manage 20+ concurrent workstreams, maintain a master program schedule, coordinate cross‑functional activities, and ensure leadership has clear, concise, and visually compelling updates. This position is ideal for a seasoned program manager who thrives in complex environments, can influence across multiple stakeholders, and can produce executive‑ready materials with minimal direction. Key Responsibilities - Manage a large portfolio of programs and workstreams, including master timelines, dependencies, risks, and mitigations. - Coordinate meetings, drive follow‑ups, and ensure accountability across 20+ active workstreams. - Develop and deliver executive‑ready presentations, including clear visual storytelling suitable for senior leadership reviews. - Plan and coordinate activities related to product rollouts, operational readiness, partner success initiatives, or other complex non‑IT programs. - Present proposals, findings, status reports, and strategic recommendations to leadership and cross‑functional teams. - Analyze resource needs, market dynamics, and business requirements to assess feasibility and guide program direction. - Collaborate with management, operations, marketing, and delivery teams to define project specifications and operational procedures. - Review, recommend, or approve contracts, cost estimates, and change proposals. - Provide leadership, mentorship, and oversight to ensure team members maintain strong performance and competence. - Consult with internal stakeholders and partners to align on program specifications, success criteria, and deliverables. Qualifications - 8–10 years of experience in program or portfolio management, preferably in a complex technical, support, or service‑oriented environment. - Demonstrated ability to manage large, multi‑workstream portfolios and deliver structured program governance and reporting. - Strong experience creating executive‑level slideware and visual storytelling (PowerPoint required). - Excellent verbal and written communication, stakeholder management, and interpersonal skills. - Ability to work independently, prioritize effectively, and manage multiple simultaneous efforts. - Strong understanding of business operations, resource planning, production processes, and strategic planning principles. - Proficiency in common productivity and project management tools (e.g., Word, PowerPoint, MS Project, Visio). - Ability to work aligned to Pacific Standard Time (±1 hour). - Submission of executive‑ready slide samples (and optional project plans) with application. Preferred Qualifications - Prior experience in customer support organizations, proactive services, or partner‑facing support environments. - Experience in complex support ecosystems is considered highly advantageous due to reduced ramp‑up time. - Experience managing program portfolios for large enterprise environments or global operations. - Demonstrated executive presence and ability to communicate with senior leaders. - PMP, PMI, or similar project management certification. - Bachelor’s degree in business administration or related field; advanced degree a plus. Salary Range At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $122,000 to $132,000 per annum. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Benefits - Medical, dental, and vision coverage - Flexible Spending Account - 401k program - Competitive PTO offerings - Parental Leave - Opportunities for professional growth and development Location Remote; preferably sitting in either PST or CST

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Research Operations Program Manager, you will help build and scale global programs that strengthen the impact of a world‑class UX Research organization. You’ll streamline operations, connect people and tools, and remove barriers so researchers can focus on high‑impact work. This role requires an AI‑first mindset—leveraging automation, copilots, and agent‑based workflows to improve operational efficiency across research programs. You will thrive here if you are highly organized, resourceful, comfortable with ambiguity, and skilled at coordinating multiple programs simultaneously. Your work will enhance operational excellence, governance, tooling, knowledge management, and communications across the research ecosystem. Key Responsibilities - Program & Project Management - Manage operational processes for Experience Reviews, Audits, and Customer Programs. - Oversee intake and scheduling for research‑related events. - Maintain metrics, reporting mechanisms, and research‑related data (Excel, dashboards). - Drive multiple initiatives concurrently in a fast‑moving environment. - Governance & Compliance - Research, update, and maintain governance frameworks and SOPs related to legal, procurement, privacy, and operational policies. - Maintain process documentation across cross‑functional partnerships. - Partner with procurement to ensure vendor compliance with security, privacy, and legal standards. - Tool Management - Manage licensing, access, best practices, and compliance for the research tool stack (e.g., UserTesting, dscout, Qualtrics, Respondent.io, Tango). - Maintain AI/agent tooling used across the team. - Identify, pilot, and scale automation opportunities (e.g., intake automation, tagging, synthesis, reporting). - Create dashboards to report on tool usage and research data. - Knowledge Management - Organize, update, and distribute research best practices, templates, and guides. - Audit and maintain SharePoint research repositories, ensuring standardization and metadata quality. - Maintain researcher handbook resources and internal/external research insights sites. - Communications - Ensure research insights reach key stakeholders through newsletters, SharePoint updates, and Teams channels. - Build monthly newsletters and support structured communication channels. - Onboarding & Offboarding - Manage researcher access, tool provisioning, and SharePoint permissions as part of standard onboarding/offboarding workflows. Qualifications - 2+ years of experience in research operations, user research, or related operational roles. - Strong project management with the ability to manage multiple initiatives at once. - Excellent communication and stakeholder management skills. - Proven ability to work independently, embrace ambiguity, and deliver organized results. Preferred Qualifications - Experience with common research platforms (UserTesting, Qualtrics, participant recruitment services, etc.). - Experience working within enterprise technology or high‑growth environments. - Background in UX research, insights, or related research fields. - Experience building or iterating on AI assistants/agents and workflows. - Ability to leverage internal AI tools and enterprise copilots for documentation, communications, repository hygiene, and workflow acceleration. - Familiarity with AI vendor tools (e.g., Marvin, Outset.ai, ListenLabs) and ability to evaluate them for privacy, security, and compliance. - Demonstrated AI‑first mindset—actively using AI to improve operational efficiency and research impact. Salary Range At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $31.25 to $33.65 USD/hourly. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Benefits - Medical, dental, and vision coverage. - Flexible Spending Account. - 401k program. - Competitive PTO offerings. - Parental Leave. - Opportunities for professional growth and development. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Location Remote; working PST hours.