Nymbus, Inc.

Role Description The Domain Owner for Digital Banking is the senior product leader responsible for the strategic direction, squad output, and commercial outcomes of the Digital Banking domain at Nymbus. You lead multiple squads that build digital banking experiences — from retail and commercial account management to digital account opening, onboarding, self-service, and cross-channel consistency. You manage Builders directly, collaborate daily with Architects and Shippers assigned to your domain, and are accountable for everything your domain ships. This is not a traditional product management role. You operate with four capabilities simultaneously: - Strategic product leadership - People leadership of Builders - Domain subject matter expertise - AI-first execution You are expected to be a hands-on SME in digital banking systems — someone who has designed, built, or deeply operated digital banking platforms and can guide your teams through the complexity of real bank workflows. Your Domain: Digital Banking The Digital Banking domain encompasses the product surfaces through which end users and businesses interact with their financial institution digitally. Current and planned pods include: - Digital Base / Retail: Core retail digital banking experience — account management, transaction views, transfers, bill pay, alerts, profile management, and mobile-first UX patterns. - Digital Commercial: Commercial banking digital experience — multi-user access, entitlements, ACH/wire origination, account analysis, positive pay, and complex approval workflows. - Deposit Origination: Digital account opening flows — consumer and business deposits, identity verification, KYC/CIP orchestration, funding, and stateful onboarding workflows. Essential Job Functions / Responsibilities - Strategic Product Leadership: - Own the product roadmap for the Digital Banking domain. - Define the vision for how Nymbus delivers digital banking experiences that differentiate community financial institutions. - Prioritize squad work against business outcomes, client needs, and platform strategy. - Represent the domain in executive planning, client conversations, and board-level updates. - Drive commercial outcomes — your domain's output directly impacts revenue, client acquisition, and retention. - People Leadership (Builder Management): - Hire, develop, and performance-manage all Builders in the Digital Banking domain. - Set clear expectations for AI-first execution, specification quality, and delivery velocity. - Coach Builders on domain expertise, product judgment, and technical decision-making. - Build a team culture of high agency, ownership, and continuous improvement. - Ensure Builders operate at the Nymbus hiring bar and AI fluency standard. - Domain Subject Matter Expertise: - Serve as the authoritative SME for digital banking within Nymbus. - Design and reason about end-to-end digital account opening flows for consumer and business deposits. - Orchestrate identity verification, KYC, CIP, and fraud checks across multiple third-party providers. - Specify stateful onboarding workflows including retries, exceptions, and manual review paths. - Ensure cross-channel consistency between digital, branch, and call-center servicing experiences. - Define UX patterns that balance regulatory disclosure requirements with modern, low-friction user experiences. - Understand core-to-digital integration patterns including event propagation, synchronization delays, and reconciliation strategies. - Guide teams through the complexity of multi-tenant digital banking — where platform capabilities must be configurable per institution without per-client engineering. - AI-First Execution: - Model AI-first working practices for the domain — use Kiro, Claude, and spec-driven development personally. - Set the standard for how Builders in your domain leverage AI tools. - Ensure specifications, designs, and implementations take full advantage of AI-augmented workflows. - Drive continuous improvement in pod velocity through AI-native methodology. - Evaluate and adopt new AI tools and practices that accelerate domain output. - Cross-Domain Coordination: - Coordinate with other Domain Owners on shared surfaces and dependencies. - Partner with the Architecture Spine on platform-wide patterns that affect Digital Banking. - Collaborate with COEs (UX, QA, Security) on standards compliance and shared components. - Align with the Applied AI Practice on AI-driven opportunities within digital banking. Qualifications - AI-First Mindset: - Active, hands-on experience with AI-assisted product design and development workflows. - Demonstrated use of AI tools for specification, iteration, and problem-solving. - Willingness to model AI-first practices for the entire domain. - Comfort operating in a spec-first, AI-native development methodology. - Digital Banking Expertise (Required): - 8+ years in product, engineering, or technical leadership roles in digital banking or financial services. - Deep hands-on experience with digital banking platforms — you have built, operated, or led teams building digital banking products. - Expert-level understanding of digital account opening, onboarding orchestration, KYC/CIP/fraud workflows. - Experience designing multi-channel banking experiences (mobile, web, branch, call center). - Understanding of core banking integration patterns — how digital layers consume and interact with core systems. - Experience with multi-tenant SaaS platforms serving multiple financial institutions. - Knowledge of regulatory frameworks affecting digital banking (Reg E, Reg DD, BSA/AML, UDAAP). - Leadership & Management: - Experience managing and developing product builders, engineers, or technical product managers. - Track record of building high-performing teams that ship working software. - Ability to operate at strategic and tactical levels simultaneously — roadmap one day, specification review the next. - Experience making priority tradeoffs across competing demands with incomplete information. - Comfort with direct accountability for commercial outcomes tied to product delivery. - Technical Fluency: - Strong understanding of REST APIs, data modeling, and system architecture. - Ability to engage deeply in technical design discussions with Architects. - Experience with modern development workflows, CI/CD, and deployment practices. - Understanding of front-end and back-end technology stacks for web and mobile. Benefits - Annual Cash Bonus and Equity Options commensurate with the role level and experience. - 100% Remote. - 401(k) plan. - Insurance - Health, Dental and Vision. - Paid Time Off.

Role Description The Domain Owner for Core Banking is the senior product leader responsible for the strategic direction, squad output, and commercial outcomes of the Core Banking domain at Nymbus. - Lead multiple squads that build and evolve the core banking engine — deposits, lending, account structures, posting models, settlement, interest accrual, and the fundamental ledger infrastructure. - Manage Builders directly, collaborate daily with others assigned to your domain, and are accountable for everything your domain ships. - Operate with four capabilities simultaneously: strategic product leadership, people leadership of Builders, domain subject matter expertise, and AI-first execution. - Expected to be a hands-on SME in core banking systems. Qualifications - Active, hands-on experience with AI-assisted product design and development workflows. - Demonstrated use of AI tools for specification, iteration, and problem-solving. - Willingness to model AI-first practices for the entire domain. - Comfort operating in a spec-first, AI-native development methodology. - Understanding that AI-first does not mean lower precision — core banking demands both speed and correctness. - 8+ years in product, engineering, or technical leadership roles in core banking or financial services infrastructure. - Deep hands-on experience with core banking platforms. - Expert-level understanding of ledger structures, posting models, and double-entry accounting as implemented in bank systems. - Experience with loan servicing systems. - Understanding of batch processing, settlement, and end-of-day reconciliation at operational depth. - Experience with multi-tenant core banking platforms serving multiple financial institutions. - Knowledge of regulatory frameworks affecting core operations. - Experience navigating the tradeoffs between configurability, correctness, and performance in core systems. - Experience managing and developing product builders, engineers, or technical product managers. - Track record of building high-performing teams that ship working software in high-stakes, correctness-critical domains. - Ability to operate at strategic and tactical levels simultaneously. - Experience making priority tradeoffs across competing demands with incomplete information. - Comfort with direct accountability for commercial outcomes tied to platform reliability and capability. - Strong understanding of database design, transaction processing, and distributed systems. - Deep familiarity with ledger architecture, ACID compliance, and data consistency patterns. - Ability to engage deeply in technical design discussions with Architects. - Experience with modern development workflows, CI/CD, and deployment practices for mission-critical systems. - Understanding of performance engineering for high-volume transaction processing. Requirements - Owns and executes on the product roadmap for the Core Banking domain. - Define the vision for how Nymbus builds a modern, configurable, multi-tenant core banking engine. - Prioritize squad work against business outcomes, client needs, and platform strategy. - Represent the domain in executive planning, client conversations, and board-level updates. - Drive commercial outcomes — your domain's reliability and capability directly impacts every client relationship. - Hire, develop, and performance-manage all Builders in the Core Banking domain. - Set clear expectations for AI-first execution, specification quality, and delivery velocity. - Coach Builders on domain expertise — particularly the nuances of ledger integrity, posting models, and regulatory constraints. - Build a team culture of precision, ownership, and continuous improvement. - Ensure Builders operate at the Nymbus hiring bar and AI fluency standard. - Serve as the authoritative SME for core banking within Nymbus. - Design and reason about account hierarchies, sub-ledgers, and posting models. - Understand batch processing, end-of-day settlement, and cutover windows. - Define product configuration logic for deposit products. - Model core-to-digital integration patterns. - Address data integrity, auditability, and operational controls required for regulatory and financial reporting. - Guide teams through loan servicing complexity. - Understand regulatory frameworks deeply. - Navigate the tension between multi-tenant configurability and system correctness. - Model AI-first working practices for the domain. - Set the standard for how Builders in your domain leverage AI tools. - Ensure specifications for core banking logic are precise, testable, and take full advantage of AI-augmented workflows. - Drive continuous improvement in squad velocity through AI-native methodology. - Evaluate and adopt new AI tools and practices that accelerate domain output. - Coordinate with other Domain Owners on integration surfaces. - Own the contract between Core and its consumers. - Partner with the Architecture Spine on platform-wide patterns. - Collaborate with COEs (UX, QA, Security) on standards compliance. - Align with Cloud and Infrastructure on performance, scalability, and batch processing requirements. Benefits - Annual Cash Bonus and Equity Options commensurate with the role level and experience. - 100% Remote. - 401(k) plan. - Insurance - Health, Dental and Vision. - Paid Time Off.

Role Description Be part of a team that strives to provide best in class products and services to clients by delivering innovative fraud and compliance solutions and services that ensure clients meet regulatory compliance requirements and receive excellent customer service. The Fraud Analyst is part of the Risk & Compliance team within Nymbus. The Fraud Analyst is responsible for supporting the Senior Director of Fraud in the overall fraud function, with the ongoing review, management, and referral of potential suspicious or fraudulent activity identified through various reports, alerts and non-alert based sources, that are managed on behalf of regulated financial institutions. This unique position offers an Analyst the opportunity to analyze fraud patterns across multiple clients and fraud programs, while being able to connect the dots if and when overlap occurs. The Analyst works cross-functionally with both internal operational and support teams, as well as external client contacts for multiple regulated financial institutions. The Analyst will use independent and professional judgment when analyzing fraud performing investigations. Additionally, the Fraud Analyst will ensure that all cases of suspicious or potentially fraudulent activity are evaluated, documented, and escalated in accordance with the standard operating procedures. We are searching for highly engaged individuals with a previous background in fraud prevention and detection at a financial institution. Qualifications - Some college, with preference for Business, Criminal Justice, or Finance-Related concentration preferred but not required. - At least 3 years of experience in fraud detection, investigation or a related field. - Familiarity with other fraud detection tools and platforms (Verafin, DataVisor) preferred but not required. - Past experience working in a financial institution or in a fintech environment. - Fraud certification desired. - Understand assignments and complete work independently without requests for repeated direction. - Understand basic process flows and upstream & downstream impacts. - Require limited manager intervention between assignment and delivery. - Recognize, own and learn from mistakes. - Open minded and adaptable to new ideas in a changing environment. - Exceptional attention to detail. - Comfortable navigating multiple systems and applications, utilizing resources to solve routine challenges. - Ability to multi-task and to function efficiently in a high volume, fast paced, deadline oriented environment. - Diligent time management, prioritization and analytical skills. - Team building, interpersonal, and relationship building skills. - Proven strong verbal/written communication and interpersonal skills. - Ability to handle complex situations requiring analysis or research while using independent judgment. - Ability to identify issues and demonstrate analytical, research and problem resolution skills. - Existing knowledge of banking policies, procedures, government regulations. - Excellent customer service skills and ability to handle routine/occasional customer service inquiries independently. - Proficient in Microsoft Office applications. - Ability to work with minimal supervision in decision making. - Contributor to team success. Requirements - Monitor and analyze transactions and account activities to identify suspicious activity and potential fraud. - Utilize various fraud detection tools to identify and prevent fraud proactively. - Accurately document fraud attempts, trends and loss events. - Speak to account holders, victims and fraudsters where appropriate to gather further information and supporting documentation. - Review and process customer claims of unauthorized activity related to Debit card, Credit card, ACH, P2P and Bill Payments using a variety of systems. - Analyze dispute cases and merchant documentation to determine chargeback eligibility. - Keep management up to date on fraud-related incidents, emerging trends and make recommendations for process improvements. - Ensure that all alerts and cases are handled in an efficient and timely manner. - Regularly exercise discretion and independent judgment in the performance of essential job functions. - Provide cross-functional support to internal operational and support teams by response to internal messaging systems, transfer of phone calls, or providing input on transaction decisions escalated for fraud review. - Effectively communicate with clients and operational teams, while maintaining response times within our standard Service Level Agreement timeframes. - Other duties as assigned. Benefits - Annual Cash Bonus and Equity Options commensurate with the role level and experience. - Fully Remote. - 401(k) plan. - Insurance - Health, Dental, and Vision. - Time Off.

Role Description The Digital Support Specialist provides front-line support to both consumer and business banking customers for our Launch clients. This role operates in a high-volume, fast-paced Contact Center environment and is responsible for delivering exceptional service through inbound phone calls, secure messages, chats, and other digital communication channels. - Assist small business and commercial members with digital banking access, account servicing requests, and general business banking inquiries. - Review and process customer applications submitted through retail and business account onboarding platforms, ensuring compliance with established policies, procedures, and Service Level Agreements. - Requires strong decision-making skills, attention to detail, and a commitment to providing one-touch resolution whenever possible. - Schedule flexibility is required to meet the needs of a 7 day a week Contact Center. Qualifications - Associate’s Degree or equivalent experience in a related field. - 2+ years of experience in a financial institution, call center, or customer service role. - Experience supporting consumer and/or small business banking customers preferred. - Working knowledge of deposit accounts and basic business banking products. - Familiarity with KYC/CIP and banking compliance requirements preferred. - Strong communication skills (verbal and written). - Ability to multitask effectively in a multi-system environment. - Strong attention to detail and problem-solving skills. - Ability to prioritize and meet performance and SLA expectations. - Flexibility to work varied schedules, including evenings, weekends, and holidays as required. Requirements - Perform efficiently in a high-volume, production-driven Digital Call Center environment. - Answer inbound calls, secure messages, chats, and other communications from consumer and business banking customers. - Provide prompt, accurate, and professional service to ensure a seamless customer experience. - Resolve customer issues on first contact whenever possible. - Perform account maintenance and servicing requests for both personal and business accounts. - Escalate complex or high-risk issues appropriately. - Assist small business and commercial customers with online and mobile banking access, user access and password resets, basic ACH and wire inquiries, account balances, and transaction research. - Support business account onboarding by reviewing submitted applications and documentation in accordance with policy and regulatory requirements. - Ensure compliance with applicable KYC, CIP, and BSA/AML guidelines when reviewing business customer information. - Monitor retail and business digital bank applications and decision based on structured onboarding procedures. - Complete transactions accurately and within established guidelines and SLAs. - Exercise discretion and sound judgment while mitigating operational and fraud risk. - Identify and report system or client-impacting issues proactively. - Utilize multiple programs and systems to investigate, troubleshoot, and resolve customer inquiries. - Document interactions clearly and accurately. - Participate in testing and validation of banking environments and system enhancements as assigned. - Participate in coaching and feedback sessions. - Engage in ongoing training to strengthen product knowledge, systems knowledge, and customer service skills. - Proactively seek opportunities to improve processes and service delivery. - Perform all other related duties as required or assigned. Benefits - Hourly pay: $23.00, with a premium for bilingual (English/Spanish) candidates. - Annual Cash Bonus and Equity Options commensurate with the role level and experience. - Fully Remote. - 401(k) plan. - Insurance - Health, Dental and Vision. - Time Off.

Role Description We are seeking a highly driven Enterprise Sales Executive with deep financial services expertise to lead complex, consultative sales cycles with banks and credit unions. This individual is not only a relationship builder, but a strategic thinker who can challenge conventional approaches, uncover latent needs, and co-create innovative solutions with prospects. - Identify banks and credit unions looking to grow through digital transformation and core modernization - Develop and execute a territory strategy to achieve sales targets and strategic goals - Lead discovery conversations that challenge assumptions and uncover unarticulated business needs - Act as a trusted advisor by bringing insights on banking trends, digital transformation, and competitive positioning - Develop innovative, tailored proposals and solution narratives aligned to client objectives - Drive deal momentum with urgency, proactively managing next steps and removing obstacles - Build and maintain strong relationships with executive stakeholders across financial institutions - Identify new market opportunities and expansion strategies - Think creatively about deal structuring, partnerships, and go-to-market approaches - Maintain accurate pipeline forecasting, reporting, and deal progression management - Negotiate and close complex enterprise deals Qualifications - Bachelor’s Degree or 5+ years of enterprise sales experience, preferably in financial services, fintech, or banking technology - Strong understanding of banking operations, core systems, and/or digital transformation trends - Proven ability to develop creative, high-impact proposals and executive-level presentations - Demonstrated success driving complex deals forward with urgency and ownership - Highly inquisitive and analytical, with the ability to uncover root problems and challenge conventional thinking - Proven ability to build trusted relationships with C-level executives - New logo sales experience Requirements - You bring new ideas and perspectives – not just products - You move deals forward with urgency and intention - You challenge prospects in a way that builds trust - You support creating proposals that are compelling and progress the opportunity forward Benefits - Competitive base salary plus commission plan - Annual cash bonus and equity options commensurate with the role level and experience - Remote with some travel required - 401(k) plan - Insurance - Health, Dental and Vision - Flexible Paid Time Off

Role Description The Fraud Investigator plays a critical role in protecting the financial assets, operational integrity, and reputation of Nymbus clients by leading advanced investigations into complex and high-impact fraud cases across multiple payment channels and products. This role involves the proactive identification of suspicious patterns and anomalies through the review of transactional data, case alerts, and non-alert-based referrals from both internal and external sources. - Perform in-depth case analysis and connect cross-channel and cross-client fraud activity. - Determine the root cause of fraudulent behavior. - Work directly with clients to present investigative findings and provide recommendations for risk mitigation. - Ensure timely resolution of escalated cases, including preparing comprehensive reports and tracking key trends. - Recommend targeted process enhancements. - Collaborate closely with internal operations teams, external client contacts, and third-party fraud detection platforms. - Draft and maintain investigative procedures and mentor Fraud Analysts. - Contribute to the development of enterprise-wide fraud prevention strategies. Qualifications - Associates degree in Business, Criminal Justice, Finance, or a related field preferred. - Minimum 5 years of experience in fraud investigation or advanced fraud analysis, preferably in a financial institution or fintech environment. - Proven track record managing complex investigations from initiation to resolution. - Strong understanding of fraud detection tools and platforms (e.g., Verafin, DataVisor). - Fraud certification (CFE, CFCI, or equivalent) strongly preferred. - Expertise in identifying patterns, connecting data points, and recognizing emerging fraud trends. - Strong understanding of banking operations, payment systems, and relevant regulations. - Exceptional written and verbal communication skills. - Proven analytical, research, and problem-solving skills, with a detail-oriented mindset. - Ability to work independently on complex assignments while collaborating effectively with cross-functional teams. - Proficient in Microsoft Office and Google applications, with strong Excel and data analysis skills. - Comfortable navigating multiple systems and applications in a fast-paced, deadline-driven environment. Requirements - Lead end-to-end investigations into complex and high-impact fraud cases. - Analyze transactional data across multiple sources to identify patterns, trends, and emerging fraud typologies. - Develop and maintain detailed fraud reports for clients. - Collaborate with internal operational and support teams. - Conduct in-depth reviews of customer claims involving various payment channels. - Identify gaps and recommend procedural enhancements. - Track and report investigation metrics for client review. - Stay current on industry fraud trends and compliance requirements. - Provide training and mentorship to Fraud Analysts. Benefits - $65,000 - $75,000 Annual Salary. - Annual Cash Bonus and Equity Options commensurate with the role level and experience. - 100% Remote. - 401(k) plan. - Insurance - Health, Dental and Vision. - Flexible Paid Time Off.

Nymbus (https://nymbus.com/) is a high growth fintech company that enables financial institutions to transform their capabilities and drive value in today’s digital finance world. At Nymbus, we believe when you set off on the path to innovation you should feel excitement and confidence, not fear and dread. With Nymbus we are bringing delight back into the banking process. We want our partners to be thrilled about the possibilities we are creating together and the lasting impact our collaboration will bring to the industry and consumers. The journey to growth begins with doing something different. And that journey starts with the great people that make Nymbus. Thank you for considering and entrusting Nymbus to be the catalyst that helps take your career through your next chapter. WORK ENVIRONMENT: We are a remote first company with the exception of a few positions being onsite in our designated locations. The positions which are remote you will need to be able to travel a few times a year. You may be required at times to visit client sites or attend meetings at designated locations with your team members. POSITION SUMMARY: The Core Implementation Consultant will assist with all new client implementations. This includes Digital Launch implementations and full core conversions. This role will require you to work with clients on their business requirements, Mapping Data, Data Conversion, Gap Analysis, Workflow Assessment, Training and Implementation of the Nymbus SmartCore platform, as well as provide surround support and custom configuration to ensure all aspects of the SmartCore functions are easily transitioned. This position serves as the primary point of contact for clients, and has a key role in helping clients quickly resolve their application issues during the client’s implementation. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: - Configure and implement SmartCore Processing functionality. - Document client and internal discussions and decisions. - Provide consultation to the client during the conversion and implementation process. - Provide conversion and implementation support to both internal and external clients utilizing phone, email, and other communication methods as applicable. - Support ongoing client operational issues by diagnosing improvement opportunities, providing effective feedback, coaching, training, professional development, and corrective action. - Communicate progress and any potential problems to management for awareness and/or resolution. - Test new features and functionality of the SmartCore product suite. - Engage with clients and evaluate readiness for conversion and go-live. - Be responsible for pre-conversion remote and on-site client assistance to ensure data integrity, which may include third party interfaces. - Analyze and conduct root/cause analysis on incidents during the implementation process. - Develop and maintain the tools used to ensure the efficiency and effectiveness of the conversion and implementation process. - Must be willing and able to travel as required to support client implementations, on-site engagements, and key project milestones. - Perform all other related duties as required or assigned. QUALIFICATIONS: - Experience implementing and supporting core banking systems, including full lifecycle core conversions (data mapping, migration, validation, cutover, and post-go-live support). Strong understanding of core system functionality, workflows, and integration points. - Deep knowledge of back-office processing procedures, including transaction processing, reconciliation, and exception handling. Strong understanding of deposit and lending products, including account lifecycle, interest calculations, payment processing, and delinquency management. - Hands-on experience with ACH and check processing, including file formats, settlement processes, returns, and exception handling. Proficient in file-based processing, including batch workflows, data validation, and troubleshooting inbound/outbound files associated with core systems. - Ability to analyze and reconcile data across systems, interpret file layouts, and support integrations. Strong client-facing skills with experience gathering requirements, supporting implementations, and ensuring successful delivery in a fast-paced FinTech environment. - Experience leveraging AI tools and technologies to drive efficiencies, enhance processes, and develop innovative solutions as part of implementation and delivery efforts. - Working knowledge of Google Suite (Chat, Gmail, Docs, Sheets, etc.) - Working knowledge of project management tools such as Smartsheet - Strong verbal and written communication skills - Effective public presentation skills - Diligent Time Management and analytical skills - Process and detail oriented SALARY & BENEFITS: - $85,000 - $95,000 Annual Salary - Annual Cash Bonus and Equity Options commensurate with the role level and experience - 100% Remote - 401(k) plan - Insurance - Health, Dental and Vision - Flexible Paid Time Off Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together! Let’s Go!

Role Description The Technical Implementations Manager will assist clients with training, workflow assessment, implementation, and support of the Nymbus platforms, as well as provide surround support and custom configuration to ensure all aspects of them are easily transitioned. This position serves as the primary point of contact for clients and has a key role in helping clients quickly resolve their application issues (system defects, instruction, etc.). Essential Job Functions/Responsibilities - Configure and implement support products i.e. Digital, Onboard and Lend. - Document client and internal discussions and decisions. - Conduct client meetings and provide consultation to the client during the conversion and implementation process. - Demonstrated ability to lead, mentor, and develop high-performing teams. - Provide conversion and implementation support to both internal and external clients utilizing phone, email, and other communication methods as applicable. - Familiarity with emerging AI tools and technologies to enhance productivity, streamline workflows, and support client implementations. - Experience leveraging AI-assisted platforms (such as Kiro and similar tools) for documentation, analysis, and process optimization is a plus. - Ability to quickly learn and adapt to new AI-driven solutions to improve efficiency, troubleshooting, and client support outcomes. - Support ongoing client operational issues by diagnosing improvement opportunities, providing effective feedback, coaching, training, professional development, and corrective action. - Communicate progress and any potential problems to management for awareness and/or resolution. - Review Product Release documentation to understand necessary configurations needed to test new features and functionality. - Test new features and functionality. - Develop and maintain procedures that are essential to client implementations. - Engage with clients and evaluate readiness for conversion. - Be responsible for pre-conversion remote and on-site client assistance to ensure data integrity, which may include third party interfaces. - Analyze and conduct root/cause analysis on incidents during the implementation process. - Develop and maintain the tools used to ensure the efficiency and effectiveness of the conversion and implementation process. - Maintain flexibility in schedule to allow for occasional travel. - Perform all other related duties as required or assigned. Qualifications - Bachelor’s degree in related field. - 5+ years of banking or fintech experience, with at least 2+ years in a leadership or supervisory role. - Knowledge of customer service techniques and standards. - Strong working knowledge of online banking, onboard and lend platforms. - Proven ability to manage client meetings. - Proven development and motivational skills. - Several years of banking experience preferred. - Strong familiarity with operations support management hardware/software. - Working knowledge of Google Suite and Microsoft Office. - Working knowledge of JIRA, Confluence, and Smartsheets. - Strong verbal and written communication skills. - Effective public presentation skills. - Diligent time management and analytical skills. - Process and detail oriented. Benefits - $100,000 - $115,000 Annual Salary. - Annual Cash Bonus and Equity Options commensurate with the role level and experience. - 100% Remote. - 401(k) plan. - Insurance - Health, Dental and Vision. - Flexible Paid Time Off.

Nymbus (https://nymbus.com/) isn’t just a leader in fintech; we’re a community of innovators passionate about reimagining banking. Our modern core platform and cloud-based technology empower financial institutions to evolve, scale, and deliver exceptional experiences. We operate with an AI-first mindset across all aspects of our business—continuously improving how we work and increasing the value we deliver to our clients. We’re looking for individuals who are curious, systems-oriented, and driven to rethink how work gets done. This is a rare opportunity to help define how modern, AI-powered organizations operate—not just within Nymbus, but as a model for the broader industry. WORK ENVIRONMENT: We are a remote-first company, with occasional travel required for team collaboration or client engagement. POSITION SUMMARY: The Director, Delivery Program Manager is a strategic and operational role focused on designing how delivery actually works at Nymbus. This individual will architect the systems, workflows, and automation that power our project delivery organization. This is not a traditional project or program management role. It’s an opportunity to reinvent how delivery works from the ground up. You’ll design dynamic, AI-powered systems that replace manual coordination with scalable, automated execution. You will partner closely with Product, Engineering, and Delivery teams to design scalable, intelligent delivery frameworks that reduce manual effort and increase organizational effectiveness. You will play a pivotal role in shaping a next-generation delivery model that others will aspire to replicate. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: - Design and implement AI-powered delivery workflows across the product development lifecycle - Own the vision for AI-first delivery systems and drive its adoption across the department - Define and build automation for project planning, status reporting, and risk identification - Partner with Engineering to design and enhance delivery tooling and system integrations - Establish and continuously evolve the delivery operating model to improve efficiency and outcomes - Define, track, and refine delivery metrics, including predictive indicators for risk and performance - Instrument workflows to capture meaningful data signals across delivery processes - Identify opportunities to replace manual work with AI-generated outputs and automation - Drive continuous improvement through experimentation, feedback loops, and data insights WHAT YOU’LL ACTUALLY DO - Ask and answer critical system-level questions such as: - Where can AI generate outputs instead of relying on manual effort? - What signals best predict delivery risk or delays? - How should delivery workflows be instrumented to generate actionable insights? - How can we design systems that scale with minimal overhead? - Translate delivery challenges into structured systems and repeatable processes - Build frameworks that enable teams to move faster with greater clarity and less friction QUALIFICATIONS: - Bachelor’s degree in a related field or equivalent practical experience - Experience designing or improving operational systems, workflows, or delivery processes - Strong systems thinking and ability to connect processes, tools, and outcomes - Experience working cross-functionally with Engineering, Product, and Delivery teams - Ability to translate ambiguous challenges into structured, scalable solutions - Strong communication skills with the ability to influence across teams Key Skills - Systems thinking and architectural mindset - Process design and workflow optimization - Curiosity and hands-on interest in AI and automation - Data-driven decision making and metrics orientation - Ability to identify inefficiencies and design scalable improvements Nice to Have - Experience with AI tools, automation platforms, or workflow orchestration tools - Background in product development, program management, or delivery operations - Familiarity with fintech, SaaS, or complex enterprise environments - Experience defining or implementing delivery metrics and dashboards SALARY & BENEFITS: - Annual Cash Bonus and Equity Options commensurate with the role level and experience - 100% Remote - 401(k) plan - Insurance - Health, Dental and Vision - Flexible Paid Time Off Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together! Let’s Go!

Nymbus helps banks and global financial services organizations transform their capabilities and drive value in today’s digital marketplace. Every business starts with a simple question. For Nymbus founders, that was: Why is launching digital products and services such a long, frustrating experience for banks? WORK ENVIRONMENT: We are a remote first company with the exception of a few positions being onsite in our designated locations. The positions which are remote you will need to be able to travel a few times a year. You may be required at times to visit client sites or attend meetings at designated locations with your team members. Nymbus helps banks and global financial services organizations transform their capabilities and drive value in today’s digital marketplace. At Nymbus, we believe when you set off on the path to innovation you should feel excitement and confidence, not fear and dread. With Nymbus we are bringing delight back into the banking process. We want our partners to be thrilled about the possibilities we are creating together and the lasting impact our collaboration will bring to the industry and consumers. The journey to growth begins with doing something different. And that journey starts with the great people that make Nymbus. Thank you for considering and entrusting Nymbus to be the catalyst that helps take your career through your next chapter. POSITION SUMMARY: Nymbus is seeking an Android Mobile Developer to contribute to mobile application design and development. You will work cross functionally with a team of software developers and project managers to analyze user requirements, contribute to UX, implement designs/logic, integrate with backend systems, and set up continuous integration and continuous delivery for App builds. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: - Contribute to the architecture of projects ensuring that decisions are in line with user requirements and best practices. - Proactively provide and implement recommendations to improve the quality and stability of our applications. QUALIFICATIONS: - Proven work experience as an Android developer, minimum 1 year (3+ years preferred). - Experience with Android programming languages such as SwiftUI. - Experience with the SDLC and agile methodologies. - Strong knowledge of accessibility standards and how to design for ADA Compliant applications. - General understanding of algorithms and data structure. - Ability to use critical thinking and sound judgment. - Clear communications style, collaboration and interpersonal skills. - eMobility experience is a plus. SALARY & BENEFITS: - $100,000 - $120,000 Annual Salary - Annual Cash Bonus and Equity Options commensurate with the role level and experience - 100% Remote - 401(k) plan - Insurance - Health, Dental and Vision - Flexible Paid Time Off Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together! Let’s Go!