NIVA Health

Role Description This role is for you if you enjoy building real data solutions end-to-end — not just one piece of the puzzle. At NIVA Health, we’re growing our data capability and looking for a Full-Stack Data Engineer who’s comfortable working across the full data lifecycle: - Pulling data in, cleaning it up, building pipelines — all the way through to dashboards and usable insights. - Working on the back end and the front end of data, alongside a collaborative team, solving practical problems that impact healthcare operations every day. What you’ll be working on: - Designing, building, and maintaining data solutions that power reporting and decision-making across the business. - Building and maintaining data pipelines using Google Cloud Platform (BigQuery, Cloud Functions, Cloud Composer, Cloud Scheduler). - Cleaning, transforming, and organizing data from multiple sources (APIs, spreadsheets, internal systems). - Automating ETL / ELT workflows to improve reliability and efficiency. - Writing Python (and some Bash) scripts to support data processing and internal tools. - Building and maintaining dashboards and KPI reports using Looker Studio (and supporting data visualization needs). - Preparing datasets for simple predictive or forecasting use cases as the team evolves. This is a hands-on role — you’ll be writing code, fixing issues, improving pipelines, and seeing your work used by real teams. Qualifications - 2+ years’ experience in data engineering, analytics engineering, data science, or software engineering. - Comfortable working with GCP, especially BigQuery. - Confident in using Python for data processing and automation. - Solid SQL skills and understanding of data modeling basics. - Experience building or maintaining data pipelines (batch or streaming). - Experience with dashboards or BI tools (Looker / Looker Studio preferred). - Enjoy working across both technical backend tasks and user-facing reporting. Nice to have - Experience with Apache Airflow / Cloud Composer. - Exposure to Apache Beam. - Familiarity with Vertex AI, AutoML, or basic ML workflows. - Experience supporting operational or healthcare data. Salary $1500 - $1800. Final offer will depend on experience and technical depth.

Role Description The Operations Director will oversee the operations of NIVA Health’s multi-clinic, nationwide network of Primary Care/IV Nutritional Wellness and Regenerative Medicine offices. This role requires a strong operational background with experience in the start-up, expansion, and implementation of Primary Care service lines. The Operations Director will play a key role in strategic planning, business development, employee relations, and financial oversight, with a strong emphasis on compliance and billing practices. This position is critical to ensuring operational excellence, patient-centered care, and alignment with NIVA Health’s mission of providing stellar patient care. The Operations Director must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions. NIVA Health Core Values: As a member of the NIVA Health leadership team, you will embody and promote our core values: - Teamwork: Foster collaboration and unity across all levels of the organization. - Resilience: Maintain a positive attitude and determination to overcome challenges. - Open-Mindedness: Encourage innovation and diverse perspectives. - Ownership: Take responsibility for achieving goals and driving success. - Positivity: Inspire optimism and enthusiasm throughout the team. Key Responsibilities - Lead operations for multiple Primary Care clinics across the U.S. - Drive start-up and implementation of new service lines, ensuring seamless integration with existing operations. - Oversee budgeting, forecasting, reporting, and auditing. - Develop and maintain strategic plans to support organizational growth and sustainability. - Ensure systems are in place to evaluate performance against NIVA Health objectives. - Monitor compliance with OSHA, HIPAA, and all state/federal regulatory requirements. - Establish, update, and enforce standard operating procedures (SOPs) and protocols. - Stay informed of industry trends, regulatory changes, and potential risks/opportunities. - Coordinate cross-functional collaboration with clinical, HR, IT, and finance teams. - Provide strong leadership across geographically dispersed teams. - Partner with HR in recruitment, performance management, and employee relations. - Promote a culture of accountability, ownership, and continuous improvement. - Mentor and coach staff to achieve professional development and departmental goals. - Communicate effectively with clinic managers and executive leadership to align priorities. - Ensure systems are in place for quality monitoring and clinical risk management. - Conduct audits on compliance, service delivery, and infection control. - Oversee credentialing and billing-related compliance for all service lines. - Develop and enforce policies that align with clinical and non-clinical regulatory standards. - Partner with HR and Compliance to address outcomes, risks, and performance issues. - Complete other duties as assigned at the discretion of management. Qualifications - Proven operational leadership experience and successful track record in multi-clinic, nationwide healthcare organizations. - Demonstrated success in start-up and implementation of Primary Care service lines. - Strong knowledge of billing practices and revenue cycle management. - Experience with strategic planning, business acumen, and employee relations. - Ability to oversee compliance, audits, and quality initiatives. - Detail oriented and ability to juggle multiple projects. - Excellent communication, organizational, and leadership skills. - Knowledge of regulatory agencies and standards that govern primary care practices. - Bachelor’s Degree or above in Healthcare Administration is highly desirable. - 10 years experience managing Primary Care clinics. - Flexibility to travel (Required). Benefits - Competitive salary starting at $90 - $100k per year, plus performance-based bonus opportunities. - A supportive and collaborative work environment. - Opportunity to make a meaningful impact in a growing organization focused on wellness and regenerative care. - Comprehensive Benefits: Health, dental, vision, life, paid time and holidays, 401k plan with employer matching and more. - 401(k) - 401(k) matching - Dental insurance - Health insurance - Vision insurance - Willingness to travel: 75% (Required) How to Apply If you are a passionate leader with the skills and experience to thrive in this role, we would love to hear from you! Please submit your resume and cover letter detailing your qualifications and interest in the position. Join NIVA Health in making a difference in the lives of our patients and advancing the field of wellness care!

• Validate data integrity across reporting outputs and source systems within your division • Identify discrepancies and investigate root causes in collaboration with the data engineering team • Ensure all data is reviewed and verified before distribution to stakeholders • Proactively surface data quality issues before they reach leadership or clinical teams • Build and maintain dashboards and reports using Looker, Power BI, Tableau, or similar tools • Translate operational and clinical data into clear, structured insights for non-technical stakeholders • Support recurring reporting needs for divisional leadership • Ensure dashboards are simple, usable, and actively adopted by teams • Apply standardized metric definitions as established and governed by BII leadership • Maintain documentation of reporting logic and calculation methods within your division • Escalate metric inconsistencies or definitional gaps to the BII Director for resolution • Work closely with divisional operations and clinical leadership to understand reporting needs • Act as the primary consumer of data engineering outputs — raise pipeline issues through the BII Director • Contribute to broader BII reporting initiatives as directed by BII leadership

Role Description NIVA Health is looking for a Senior Data & Reporting Analyst to join the Business Intelligence & Innovation (BII) department. This is a hands-on, execution-focused role responsible for ensuring that data presented to operational and clinical leadership is accurate, consistent, and trusted. You will work within an established data environment, partnering closely with the BII Director and the data engineering team. Your primary responsibility is validating data integrity, building reliable dashboards, and translating operational data into clear insights for your assigned division. This is not a strategy-setting role. Metric definitions and cross-divisional standards are owned by BII leadership. Your value lies in applying those standards with precision, catching data issues before they reach decision-makers, and ensuring reporting outputs that teams can rely on without question. What you will own - Data Accuracy & Validation - Validate data integrity across reporting outputs and source systems within your division - Identify discrepancies and investigate root causes in collaboration with the data engineering team - Ensure all data is reviewed and verified before distribution to stakeholders - Proactively surface data quality issues before they reach leadership or clinical teams - Reporting & Dashboards - Build and maintain dashboards and reports using Looker, Power BI, Tableau, or similar tools - Translate operational and clinical data into clear, structured insights for non-technical stakeholders - Support recurring reporting needs for divisional leadership - Ensure dashboards are simple, usable, and actively adopted by teams - Metric Consistency - Apply standardized metric definitions as established and governed by BII leadership - Maintain documentation of reporting logic and calculation methods within your division - Escalate metric inconsistencies or definitional gaps to the BII Director for resolution - Cross-Functional Collaboration - Work closely with divisional operations and clinical leadership to understand reporting needs - Act as the primary consumer of data engineering outputs — raise pipeline issues through the BII Director - Contribute to broader BII reporting initiatives as directed by BII leadership What success looks like - Leadership trusts the numbers without questioning them - Dashboards are simple, actionable, and widely used by your division - Data issues are caught before they reach decision-makers - Reporting processes are reliable, repeatable, and well-documented - Discrepancies are identified and escalated — or resolved — in a timely manner Qualifications - Strong SQL proficiency — complex queries, joins, aggregations, and data validation logic - Proven experience building and maintaining dashboards (Looker, Power BI, Tableau, or similar) - 3–7+ years in data analytics, business intelligence, or reporting roles - Demonstrated experience working across multiple data sources and reconciling inconsistencies - Strong attention to detail with a track record of identifying and resolving data discrepancies - Ability to explain data clearly and confidently to non-technical stakeholders Advantageous - Experience in healthcare, clinical operations, or multi-location environments - Familiarity with EMR systems (e.g., Athena) or similar platforms - Exposure to working alongside data engineering teams

Join Our Team as an Acquisition and Engagement Specialist Fully Remote I $1 100 pm Do you have a passion for building meaningful relationships and driving growth? At NIVA Health, we’re seeking an enthusiastic Acquisition and Engagement Specialist to help us expand our patient community and deepen connections with our existing members. About the Role As an Acquisition and Engagement Specialist, you will play a key role in attracting new patients, nurturing existing relationships, and enhancing patient engagement through targeted communication and outreach strategies. You'll collaborate with our marketing and clinical teams to deliver a seamless and supportive experience that aligns with our mission to provide personalized, compassionate healthcare. Key Responsibilities - Develop and execute patient acquisition strategies across multiple channels including digital campaigns, community outreach, and partnerships. - Engage with prospective and current patients through personalized communication to promote services and ensure a positive experience. - Manage patient onboarding processes and follow-up to encourage retention and satisfaction. - Coordinate with internal teams to align messaging and optimize patient journey touchpoints. - Analyze engagement metrics and provide insights to improve outreach effectiveness. - Represent NIVA Health at community events and networking opportunities to build brand awareness. You’re a Great Fit If You - Have strong communication and interpersonal skills with a patient-focused mindset. - Are self-motivated, organized, and able to manage multiple projects simultaneously. - Possess experience in patient acquisition, marketing, customer engagement, or related fields. - Are comfortable using CRM tools and data to drive strategy. - Are passionate about healthcare and improving patient experiences.

• Submit and manage prior authorization requests for wound care treatments, ensuring that all documentation meets payer requirements • Handle PCP referrals/authorizations and follow up to facilitate smooth patient care • Prepare and track Single Case Agreements (SCAs)/GAP exceptions for out-of-network cases • Communicate with insurance providers to clarify coverage, resolve denials, and facilitate appeals • Maintain precise records of authorizations, denials, appeals, and corresponding documentation in Athena EHR • Stay up to date with insurance policies, coding changes, and criteria for wound care procedures • Collaborate with providers, nurses, and admin staff to gather complete, accurate documentation for submissions • Serve as a patient advocate, keeping patients informed about the status of their authorizations and potential out-of-pocket expenses • Conduct your work with utmost discretion, diplomacy, and tact during all patient and staff interactions • Contribute to other duties of similar complexity as assigned by your supervisor

• Submit and manage prior authorization requests for wound care treatments, ensuring that all documentation meets payer requirements. • Handle PCP referrals/authorizations and follow up to facilitate smooth patient care. • Prepare and track Single Case Agreements/GAP exceptions for out-of-network cases. • Communicate with insurance providers to clarify coverage, resolve denials, and facilitate appeals. • Maintain precise records of authorizations, denials, appeals, and corresponding documentation. • Stay up to date with insurance policies, coding changes, and criteria for wound care procedures. • Collaborate with healthcare providers, nurses, and admin staff to gather complete, accurate documentation for submissions. • Serve as a patient advocate, keeping patients informed about the status of their authorizations and potential out-of-pocket expenses. • Conduct your work with utmost discretion, diplomacy, and tact during all patient and staff interactions. • Contribute to other duties of similar complexity as assigned by your supervisor.

Wound Care Insurance Approval Coordinator (Remote) Do you have a meticulous eye for detail and a passion for helping patients access the care they need? Are you experienced in navigating insurance guidelines, prior authorizations, and the specialized world of wound care? If so, NIVA Health invites you to apply for our Remote Wound Care Advanced Insurance Approval Coordinator position! At NIVA Health, our mission is simple: helping people heal. Every day, our nationwide team stands shoulder to shoulder, delivering compassionate, expert care to patients who deserve to live healthier, fuller lives. As a key member of our authorization coordination team, you will play a pivotal role in ensuring patients receive timely, necessary treatment, all while exemplifying our Core Values of Teamwork, Resilience, Open-Mindedness, Ownership, and Positivity. In This Role, You’ll: - Submit and manage prior authorization requests for wound care treatments, ensuring that all documentation meets payer requirements - Handle PCP referrals/authorizations and follow up to facilitate smooth patient care - Prepare and track Single Case Agreements (SCAs)/GAP exceptions for out-of-network cases - Communicate with insurance providers to clarify coverage, resolve denials, and facilitate appeals - Maintain precise records of authorizations, denials, appeals, and corresponding documentation in Athena EHR - Stay up to date with insurance policies, coding changes, and criteria for wound care procedures - Collaborate with providers, nurses, and admin staff to gather complete, accurate documentation for submissions - Serve as a patient advocate, keeping patients informed about the status of their authorizations and potential out-of-pocket expenses - Conduct your work with utmost discretion, diplomacy, and tact during all patient and staff interactions - Contribute to other duties of similar complexity as assigned by your supervisor You’re a Great Fit If You: - Possess at least 1 year of experience in prior authorization management, specifically within wound care services - Have direct experience with PCP referrals/authorizations, GAP exceptions, and Single Case Agreements - Are proficient with Athena EHR (required) - Demonstrate a strong work ethic, self-motivation, and a “can-do” attitude - Communicate clearly, empathetically, and professionally with patients, staff, and payers - Understand the intricacies of insurance processes, medical terminology, and healthcare systems - Excel at collaborating with multidisciplinary healthcare teams and solving complex problems - Embody NIVA Health’s Core Values in every interaction with patients and colleagues Bonus Points If You: - Are experienced in handling appeals, denials, and insurance exception requests - Bring innovative approaches to patient advocacy and insurance coordination - Stay informed about industry trends, especially in advanced wound care and insurance policy changes Why Join Us? At NIVA Health, your efforts are instrumental in making sure patients receive the life-changing care they deserve. We celebrate our team’s achievements, invest in your personal and professional growth, and provide meaningful work in a values-driven, supportive environment. Join us and help shape a brighter, healthier future for all—one successful authorization at a time! Pay: $1,300 per month Work Schedule: US Timezone (East Coast) Job Type: Full-time Work Location: Remote

Wound Care Insurance Verification Specialist (Remote) Do you have a meticulous eye for detail and a passion for helping patients access the care they need? Are you experienced in navigating insurance guidelines, prior authorizations, and the specialized world of wound care? If so, NIVA Health invites you to apply for our Remote Insurance Verification Specialist position! At NIVA Health, our mission is simple: helping people heal. Every day, our nationwide team stands shoulder to shoulder, delivering compassionate, expert care to patients who deserve to live healthier, fuller lives. As a key member of our authorization coordination team, you will play a pivotal role in ensuring patients receive timely, necessary treatment, all while exemplifying our Core Values of Teamwork, Resilience, Open-Mindedness, Ownership, and Positivity. In This Role, You’ll: - Submit and manage prior authorization requests for wound care treatments, ensuring that all documentation meets payer requirements. - Handle PCP referrals/authorizations and follow up to facilitate smooth patient care. - Prepare and track Single Case Agreements/GAP exceptions for out-of-network cases. - Communicate with insurance providers to clarify coverage, resolve denials, and facilitate appeals. - Maintain precise records of authorizations, denials, appeals, and corresponding documentation. - Stay up to date with insurance policies, coding changes, and criteria for wound care procedures. - Collaborate with healthcare providers, nurses, and admin staff to gather complete, accurate documentation for submissions. - Serve as a patient advocate, keeping patients informed about the status of their authorizations and potential out-of-pocket expenses. - Conduct your work with utmost discretion, diplomacy, and tact during all patient and staff interactions. - Contribute to other duties of similar complexity as assigned by your supervisor. You’re a Great Fit If You: - Possess at least 1 year of experience in prior authorization management, specifically within wound care services. - Demonstrate a strong work ethic, self-motivation, and a “can-do” attitude. - Communicate clearly, empathetically, and professionally with patients, staff, and payers. - Understand the intricacies of insurance processes, medical terminology, and healthcare systems. - Are proficient with electronic medical records (EMR) and case management software. - Excel at collaborating with multidisciplinary healthcare teams and solving complex problems. - Embody NIVA Health’s Core Values in every interaction with patients and colleagues. Bonus Points If You: - Are experienced in handling appeals, denials, and single case agreements. - Bring innovative approaches to patient advocacy and insurance coordination. - Stay informed about industry trends, especially in advanced wound care and insurance policy changes. Why Join Us? At NIVA Health, your efforts are instrumental in ensuring that patients receive the life-changing care they deserve. We celebrate our team’s achievements, invest in personal and professional growth, and provide meaningful work in a values-driven, supportive environment. Join us and help shape a brighter, healthier future for all—one successful authorization at a time! Pay: $1,300 per month (Up to R20,553.78 per month) Work Schedule: US Timezone (East Coast) Job Type: Full-time Work Location: Remote

Telemedicine Physician (Wound Care) At NIVA Health, we believe everyone deserves to live their best life. Our mission is to revolutionize healthcare by providing innovative, high-quality solutions that elevate the well-being of our patients and communities. Join us in shaping a healthier future! Why NIVA Health? At NIVA Health, we are dedicated to leading healthcare innovation by providing patient-centered, insurance-based services that offer long-term solutions. We specialize in personalized care plans incorporating elements of regenerative and functional medicine, aimed at addressing symptoms related to chronic conditions, fatigue, and nutritional deficiencies. Our goal is to offer high-quality care, including wound care services, to meet the diverse needs of our patients. Key Highlights: - Insurance-Based Services: We offer a range of insurance-covered services, ensuring our innovative treatments are accessible to a broader patient base. From wound care to telemedicine, our goal is to provide cost-effective care without compromising quality. - Regenerative Therapies: We utilize regenerative therapies to provide lasting solutions, tailoring our approach to meet the individual needs of each patient, with a focus on improving overall health and quality of life. - Functional Medicine Expertise: Our team integrates functional medicine principles to address health issues such as fatigue, and other chronic conditions, offering holistic care that goes beyond symptom management. - Comprehensive Home-Based Wound Care: As part of our commitment to patient well-being, we offer wound care services in the comfort of patients' homes, ensuring convenience and specialized care for non-ambulatory patients. - Telemedicine and Telehealth Services: We leverage telemedicine to conduct initial patient consultations, follow-up visits, and routine check-ups, allowing us to extend our services to patients regardless of location, providing care in a timely and efficient manner. - Empowerment through Education: We believe in empowering patients by educating them on lifestyle modifications and at-home therapies to promote sustainable, long-term health improvements. Telehealth Supervising Physician Responsibilities: - Provide oversight to Nurse Practitioners, ensuring quality patient care. - Advocate for patients seeking telemedicine solutions for their treatment plans. - Ensure timely and accurate completion of medical records and maintain clinical governance standards. - Foster a compassionate, patient-centered atmosphere. Qualifications: - Must be a licensed Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) with active licensure in Michigan - Must reside in Michigan - Proven leadership experience within a healthcare setting. - Ability to navigate Telehealth technology options. - Available between 8 am and 6 pm for patient consultations and provider oversight. Benefits and Compensation: - Salary: $50,000 base salary with bonus opportunities up to $100,000.  - Malpractice Coverage. - Continuing Education Assistance to support your professional growth. - Employee Discount on NIVA Health services. - No On-Call Requirements, allowing for work-life balance. "Learn more about us at https://nivahealthwoundcare.com/ and become part of NIVA Health’s mission to redefine patient care—one healing wound at a time." Job Type: Part-time Schedule: - Day shift - Monday to Friday - No weekends Work Location: Remote #IND-RHW