Nisa Foundation

Role Description The Marketing Coordinator – Campaign Coordinator will play an essential role in developing, planning, and coordinating the Nisa Foundation’s major awareness and fundraising campaigns. This position supports campaign strategy, content creation, project coordination, and reporting, ensuring timely execution and alignment with organizational goals. This role is ideal for students interested in marketing, communications, nonprofit outreach, and campaign management who want hands-on experience in coordinating multi-channel marketing initiatives. Key Responsibilities - Campaign Planning & Coordination: - Lead the planning, coordination, and preparation of two major marketing campaigns: Back to School and 16 Days of Activism. - Develop campaign timelines, briefs, and content calendars to support major organizational initiatives. - Coordinate with graphic designers and content creators to ensure timely delivery of campaign assets. - Track campaign milestones, deliverables, and internal workflows to ensure smooth execution. - Content Creation: - Draft content for landing pages, email newsletters, social media posts, paid ads, and blog articles. - Ensure copy is aligned with campaign goals, brand guidelines, and audience needs. - Support content collection, including photos, stories, and testimonials when needed. - Reporting & Internal Systems: - Create and maintain trackers to monitor campaign progress and performance. - Prepare weekly status updates for the marketing team. - Support continuous improvement of internal campaign planning and reporting processes. Qualifications - Current student or recent graduate in marketing, communications, digital media, public relations, or a related program. - Strong writing and editing skills, with experience drafting web and social content. - Excellent organizational and project management abilities. - Ability to collaborate effectively with designers, content creators, and cross-functional teams. - Creative thinking and attention to detail. - Familiarity with digital content platforms, social media tools, and Google Workspace is an asset. - Ability to work independently, manage deadlines, and take initiative. - Creative mindset with the ability to craft compelling and culturally resonant messaging. Requirements - This position is part of the Canadian government’s summer job program. - Candidate must be legally eligible to work in Canada (Canadian citizen, permanent resident of Canada, or a protected person within the meaning of the Immigration and Refugee Protection Act). - Able to provide a valid Social Insurance Number (SIN). - Must be between 15 and 30 years of age at the start of the employment. - Must have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. Benefits - Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA.

Role Description The AI Coordinator will support the Nisa Foundation in identifying, evaluating, and implementing artificial intelligence tools that improve organizational efficiency and streamline workflows. This role is ideal for students interested in AI, digital transformation, data analysis, and technology-driven innovation within the nonprofit sector. The coordinator will work closely with multiple departments to explore opportunities where AI can enhance productivity, automate routine tasks, and strengthen service delivery. Key Responsibilities - AI Research & Discovery - Research and identify emerging AI tools and technologies relevant to nonprofit operations, marketing, HR, and frontline programs. - Evaluate potential AI solutions for efficiency, cost-effectiveness, ethical use, and alignment with organizational needs. - Stay updated on AI trends and best practices in automation, data processing, and digital transformation. - Process Optimization & Efficiency Mapping - Assess internal workflows to determine where AI can streamline tasks (e.g., data entry, reporting, communication, content generation). - Support the creation of process maps and documentation outlining opportunities for improvement. - Collaborate with teams to understand pain points and propose possible AI-supported solutions. - Implementation Support - Assist departments with piloting new AI tools, including setup, testing, and feedback collection. - Help create guidelines and training materials for staff on using approved AI tools. - Support integration of AI-powered systems (such as chatbots, automation tools, or analytics platforms) into existing workflows. - Monitoring & Reporting - Track AI tool usage, performance, and staff feedback. - Compile reports summarizing findings, recommendations, and potential next steps for scaling AI initiatives. - Document ethical considerations and ensure alignment with privacy and security standards. Qualifications - Current student or recent graduate in computer science, information technology, data science, business technology, digital media, or a related field. - Strong research and analytical skills with interest in AI and automation. - Ability to learn new digital tools quickly and explain them to others. - Strong communication, documentation, and problem-solving abilities. - Familiarity with AI productivity tools (e.g., ChatGPT, Claude, Notion AI) is an asset. - Interest in ethical, responsible, and privacy-conscious use of technology. Requirements - This position is part of the Canadian government’s summer job program. - Candidate must be legally eligible to work in Canada (Canadian citizen, permanent resident of Canada, or a protected person within the meaning of the Immigration and Refugee Protection Act). - Able to provide a valid Social Insurance Number (SIN). - Must be between 15 and 30 years of age at the start of the employment. - Must have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. Benefits - Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA.

Role Description The Graphic Designer will support the Nisa Foundation’s Marketing & Communications team by creating visually compelling assets for digital and print campaigns. This role is ideal for students interested in graphic design, branding, visual communication, and nonprofit storytelling. The Graphic Designer will play a key role in ensuring a cohesive visual identity across all campaigns, materials, and platforms. Key Responsibilities: - Design marketing materials including social media graphics, print collateral, website visuals, and campaign-related assets. - Develop branding visuals and creative concepts for Nisa Foundation campaigns and digital initiatives. - Adapt designs for use across multiple platforms such as Meta, TikTok, YouTube, and print. - Ensure all creative assets reflect the organization’s brand identity and campaign goals. - Create templates and reusable design elements to support internal and external communications. - Collaborate closely with the Marketing Team to ensure cohesive and impactful visual storytelling. - Maintain an organized design library, managing files and assets for ongoing and future use. - Refine designs based on team feedback and campaign performance insights. Qualifications - Current student or recent graduate in graphic design, visual arts, digital media, or a related discipline. - Strong proficiency with design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) or Canva. - Creative thinker with strong visual storytelling and branding skills. - Ability to design across multiple platforms and formats. - Strong attention to detail and ability to work independently. - Experience in nonprofit or community-based campaigns is an asset. Requirements - This position is part of the Canadian government’s summer job program. - Candidate must be legally eligible to work in Canada (Canadian citizen, permanent resident of Canada, or a protected person within the meaning of the Immigration and Refugee Protection Act). - Able to provide a valid Social Insurance Number (SIN). - Must be between 15 and 30 years of age at the start of the employment. - Must have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. Benefits - Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA.

Role Description The Digital Ads Specialist Intern will support the planning, execution, and optimization of paid digital advertising campaigns to increase awareness, engagement, and fundraising outcomes for Nisa Foundation. This role offers hands-on experience managing real campaign budgets, analyzing performance data, and collaborating with a mission-driven marketing team. It is ideal for students interested in digital marketing, paid media, nonprofit fundraising, and data-driven campaign optimization. Key Responsibilities - Paid Advertising Campaign Management: - Plan, launch, and manage paid advertising campaigns across Meta (Facebook & Instagram), Google Ads, and Feathr. - Develop audience targeting and retargeting strategies to reach donors, volunteers, and community members using Feathr. - Coordinate ad timelines and budgets to align with organizational campaigns and fundraising priorities. - Optimization & Performance Testing: - Conduct A/B testing on ad creatives, copy, formats, and placements to improve ROI. - Monitor and optimize campaigns based on performance metrics such as CTR, CPC, conversions, and engagement rates. - Make data-informed recommendations to adjust targeting, creative, or spend. - Reporting & Analytics: - Track and analyze campaign KPIs across all platforms. - Compile insights and performance summaries for internal reporting. - Assist with final analytics and budget reporting at the end of the contract. Qualifications - Current student or recent graduate in Marketing, Communications, Digital Media, Advertising, or a related field. - Interest or basic familiarity with paid advertising platforms such as Meta Ads, Google Ads, or similar tools. - Strong analytical skills with attention to detail. - Ability to manage deadlines, prioritize tasks, and work independently in a remote environment. - Collaborative mindset with strong communication skills. - Familiarity with Google Workspace is an asset. Requirements - This position is part of the Canadian government’s summer job program. - Candidate must be legally eligible to work in Canada (Canadian citizen, permanent resident of Canada, or a protected person within the meaning of the Immigration and Refugee Protection Act). - Able to provide a valid Social Insurance Number (SIN). - Must be between 15 and 30 years of age at the start of the employment. - Must have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. Benefits - Nisa Foundation is an equal opportunity employer. - Commitment to complying with both the Ontario Human Rights Code and the AODA.

Role Description The Telephone Service Assistant will provide first-point engagement for Nisa Foundation’s Centralized Nisa Line, a triage-based 18-hour support and referral line for women and families in crisis. The intern will receive structured training in active listening, trauma-informed communication, confidentiality, and crisis de-escalation, followed by guided shifts alongside trained volunteers or staff. This role is ideal for students in social work, psychology, counselling, community services, or related disciplines who want direct experience in frontline crisis and referral work. Key Responsibilities - Tier 1 Support & Client Engagement - Answer incoming calls, chats, or text messages during scheduled Tier 1 shifts (evenings, weekends, or overnights). - Conduct brief triage using approved scripts to assess needs and identify risk levels. - Route callers to Tier 2 support as needed, based on safety indicators and escalation protocols. - Provide callers with accurate information, emotional support, and resource referrals. - Offer multilingual support in English plus one additional language (Urdu, Arabic, or French). - Documentation & Confidentiality - Record non-identifiable call summaries, triage notes, and referral details in the CRM system. - Maintain strict confidentiality and uphold trauma-informed communication standards. - Ensure all interactions follow organizational policies, safeguarding, and ethical guidelines. - Team Collaboration & Continuous Improvement - Participate in weekly debrief sessions and reflective supervision meetings. - Assist with scheduling coordination and coverage planning for Tier 1 shifts. - Provide feedback to support ongoing enhancement of scripts, workflows, and service quality. Qualifications - Current student or recent graduate in social work, psychology, counselling, community services, or related fields. - Strong interpersonal and communication skills, with comfort engaging in sensitive conversations. - Ability to remain calm, empathetic, and professional during high-stress situations. - Demonstrated ability to follow scripts, protocols, and safety procedures. - Multilingual ability (English + Urdu, Arabic, or French) is a strong asset. - Familiarity with online communication platforms and Microsoft Office/Google Workspace is preferred. - Must be a self-starter who can work independently and manage shift responsibilities reliably. Requirements - This position is part of the Canadian government’s summer job program. - Candidate must be legally eligible to work in Canada (Canadian citizen, permanent resident of Canada, or a protected person within the meaning of the Immigration and Refugee Protection Act). - Able to provide a valid Social Insurance Number (SIN). - Must be between 15 and 30 years of age at the start of the employment. - Must have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. Benefits - Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA.

Role Description The Financial Jr. Analyst Intern will support the Finance Department with administrative tasks, financial documentation, process tracking, and basic analytical activities. This role involves: - Assisting with financial reviews - Organizing and documenting workflows - Managing follow-ups - Supporting month-end and project-based financial tasks This internship is ideal for students studying accounting, finance, business administration, or related fields who want practical exposure to financial administration and analysis in a national nonprofit organization. Qualifications - Currently enrolled in or recently graduated from a program in Accounting, Finance, Business Administration, Economics, or a related field - Strong understanding of basic accounting principles, financial reporting, and budget management - Proficiency with spreadsheets (Excel/Google Sheets), including formulas, data entry, and organization - Ability to document financial processes clearly and accurately - Strong attention to detail and ability to manage multiple follow-ups and administrative tasks - Excellent organizational and communication skills - Ability to maintain confidentiality and handle sensitive financial information with professionalism Requirements - This position is part of the Canadian government’s summer job program - Candidate must be legally eligible to work in Canada (Canadian citizen, permanent resident of Canada, or a protected person within the meaning of the Immigration and Refugee Protection Act) - Able to provide a valid Social Insurance Number (SIN) - Must be between 15 and 30 years of age at the start of the employment - Must have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations Benefits - Nisa Foundation is an equal opportunity employer - Committed to complying with both the Ontario Human Rights Code and the AODA

Role Description The Community Outreach Coordinator will play a pivotal role in strengthening Nisa Foundation’s presence in the community, building meaningful relationships, and increasing awareness of programs and services across the Kitchener Waterloo Cambridge Region. This role provides hands-on experience in outreach, event planning, research, and stakeholder engagement. The Coordinator will work closely with the National Outreach Manager and regional teams to ensure outreach initiatives align with organizational goals and create lasting community impact. Key Responsibilities - Community Research and Relationship Building: - Conduct local research to identify key community needs, demographics, and engagement opportunities. - Build and maintain strong relationships with local organizations, community leaders, and stakeholders to foster collaboration and support for Nisa Foundation’s initiatives. - Event Planning and Execution: - Plan, organize, and host outreach events, ensuring effective promotion and high-quality execution. - Coordinate all logistics for events, including venue setup, materials preparation, and communication with attendees to ensure smooth operations. - Community Promotion and Awareness: - Create awareness of Nisa Foundation’s programs through targeted campaigns, leveraging local networks, social media platforms, and in-person interactions. - Serve as an ambassador for the Foundation, representing its mission and values with professionalism. - Data Collection and Reporting: - Track and analyze outreach efforts, including event attendance, partnerships formed, and feedback received from the community. - Provide regular updates to the Regional Manager, including a final report summarizing outcomes, insights, and recommendations for future outreach. - Collaboration and Teamwork: - Coordinate with the Regional Manager and other team members to ensure outreach efforts align with organizational goals and priorities. - Participate in weekly check-ins to review progress, address challenges, and receive guidance. - Administrative and Logistical Support: - Maintain accurate records of outreach activities, expenses, and partnerships to ensure transparency and accountability. - Ensure compliance with grant requirements, deadlines, and organizational policies. Qualifications - Currently pursuing or recently completed a degree in Community Development, Social Work, Communications, or a related field. - Previous experience in community outreach, event planning, or stakeholder engagement is an asset. - Strong interpersonal and communication skills, both verbal and written. - Proficiency in event planning, coordination, and logistics management. - Ability to conduct research and analyze community data effectively. Requirements - This position is part of the Canadian government’s summer job program. - Candidate must be legally eligible to work in Canada (Canadian citizen, permanent resident of Canada, or a protected person within the meaning of the Immigration and Refugee Protection Act). - Able to provide a valid Social Insurance Number (SIN). - Must be between 15 and 30 years of age at the start of the employment. - Must have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. Benefits - Nisa Foundation is an equal opportunity employer. - Committed to complying with both the Ontario Human Rights Code and the AODA.

Role Description The Telephone Service Assistant will provide first-point engagement for Nisa Foundation’s Centralized Nisa Line, a triage-based 18-hour support and referral line for women and families in crisis. The intern will receive structured training in active listening, trauma-informed communication, confidentiality, and crisis de-escalation, followed by guided shifts alongside trained volunteers or staff. This role is ideal for students in social work, psychology, counselling, community services, or related disciplines who want direct experience in frontline crisis and referral work. Key Responsibilities - Tier 1 Support & Client Engagement - Answer incoming calls, chats, or text messages during scheduled Tier 1 shifts (evenings, weekends, or overnights). - Conduct brief triage using approved scripts to assess needs and identify risk levels. - Route callers to Tier 2 support as needed, based on safety indicators and escalation protocols. - Provide callers with accurate information, emotional support, and resource referrals. - Offer multilingual support in English plus one additional language (Urdu, Arabic, or French). - Documentation & Confidentiality - Record non-identifiable call summaries, triage notes, and referral details in the CRM system. - Maintain strict confidentiality and uphold trauma-informed communication standards. - Ensure all interactions follow organizational policies, safeguarding, and ethical guidelines. - Team Collaboration & Continuous Improvement - Participate in weekly debrief sessions and reflective supervision meetings. - Assist with scheduling coordination and coverage planning for Tier 1 shifts. - Provide feedback to support ongoing enhancement of scripts, workflows, and service quality. Qualifications - Current student or recent graduate in social work, psychology, counselling, community services, or related fields. - Strong interpersonal and communication skills, with comfort engaging in sensitive conversations. - Ability to remain calm, empathetic, and professional during high-stress situations. - Demonstrated ability to follow scripts, protocols, and safety procedures. - Multilingual ability (English + Urdu, Arabic, or French) is a strong asset. - Familiarity with online communication platforms and Microsoft Office/Google Workspace is preferred. - Must be a self-starter who can work independently and manage shift responsibilities reliably. Requirements - This position is part of the Canadian government’s summer job program. - Candidate must be legally eligible to work in Canada (Canadian citizen, permanent resident of Canada, or a protected person within the meaning of the Immigration and Refugee Protection Act). - Able to provide a valid Social Insurance Number (SIN). - Must be between 15 and 30 years of age at the start of the employment. - Must have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. Benefits - Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA.

Role Description The IT Generalist is responsible for managing and maintaining the organization’s IT resources, including systems, hardware, and software. This role involves creating and updating documentation, researching and evaluating technology solutions, and ensuring optimal functionality of IT assets. The IT Generalist will also play a critical role in preparing and reassigning laptops and other devices as needed. Key Responsibilities: - Standard Operating Procedures (SOP): - Access, review, edit, and manage existing IT-related SOPs to ensure they remain accurate and up-to-date. - Collaborate with team members to develop new SOPs as required. - Technology Research and Evaluation: - Research and assess existing software and services to identify improvements, cost-saving measures, or alternative solutions. - Provide recommendations for upgrades or new acquisitions to meet organizational needs. - Hardware Management: - Reset laptops and other IT devices to prepare them for reassignment or new deployments. - Ensure devices are properly configured, updated, and functional before distribution. - Maintain an inventory of hardware assets and track their assignments. - Technical Support: - Provide first-level support for end-users, troubleshooting basic IT issues and escalating when necessary. - Assist with the setup and maintenance of user accounts, permissions, and access controls. - Documentation and Reporting: - Support data centralization initiatives by organizing, consolidating, and maintaining accurate digital records across systems. - Maintain accurate records of IT activities, including hardware resets, software updates, and SOP revisions. - Prepare periodic reports on IT operations and resources. Qualifications - Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience. - 1-2 years of experience in IT support or a similar role. - Ability to research and analyze technology solutions effectively. - Proficiency in troubleshooting and resolving basic technical issues. Requirements - This position is part of the Canadian government’s summer job program. - Candidate must be legally eligible to work in Canada (Canadian citizen, permanent resident of Canada, or a protected person within the meaning of the Immigration and Refugee Protection Act). - Able to provide a valid Social Insurance Number (SIN). - Must be between 15 and 30 years of age at the start of the employment. - Must have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. Benefits - Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA.

Role Description The Government Relations Intern will support the advancement of Nisa Foundation’s public policy, advocacy, and government engagement priorities. This role will focus on research, drafting policy and budget submissions, and strengthening internal systems for tracking government relations (GR) activities nationally. The intern will gain hands-on experience in public affairs work, advocacy strategy, policy analysis, and government engagement processes within a national social service organization. This internship is ideal for students studying: - Public Administration - Public Policy - Political Science - Government Relations - Social Policy - Economics - Related fields Key Responsibilities: - Policy & Research - Conduct research on public policy issues relevant to Nisa Foundation’s mission (housing, gender-based violence, immigrant/refugee support, mental health, poverty). - Draft policy briefs, backgrounds, and position summaries to support advocacy efforts. - Support the development of budget submissions for municipal, provincial, and federal stakeholders. - Monitor government announcements, legislative updates, consultations, and funding opportunities. - Prepare environmental scans, jurisdictional comparisons, and stakeholder maps as needed. - Government Relations Coordination - Assist in organizing and preparing materials for GR meetings, including briefing notes, talking points, and follow-up summaries. - Support tracking of outreach efforts, correspondence, and engagements with elected officials and civil servants. - Help maintain a centralized GR contact database and engagement log. - Systems & Process Improvement - Clean up, streamline, and redesign ClickUp lists used for GR tracking. - Implement user-friendly systems for tracking: - Government contacts - Meeting follow-ups - Advocacy actions - Policy deadlines and key dates - Develop templates for consistent GR documentation (meeting notes, briefing notes, policy summaries). - Communications Support (as needed) - Assist with drafting advocacy-related messages for internal teams. - Support preparation of presentations, slide decks, and visual materials for government submissions or meetings. - General - Ensure all GR materials align with Nisa Foundation’s values, priorities, and trauma-informed approach. - Maintain confidentiality and follow organizational data-protection policies. - Support other tasks that contribute to effective government relations and advocacy efforts. Qualifications - Currently enrolled in or recently graduated from Public Policy, Public Administration, Political Science, Economics, Social Policy, or related fields. - Strong research and analytical skills. - Excellent written communication, with the ability to translate complex information into clear, concise material. - Familiarity with policy development, government structures, or legislative processes (asset). - Strong organizational skills and ability to manage multiple deadlines. - Experience with project management or productivity tools (ClickUp, Asana, Trello) is an asset. - Ability to maintain professionalism, confidentiality, and attention to detail. Requirements - This position is part of the Canadian government’s summer job program. - Candidate must be legally eligible to work in Canada (Canadian citizen, permanent resident of Canada, or a protected person within the meaning of the Immigration and Refugee Protection Act). - Able to provide a valid Social Insurance Number (SIN). - Must be between 15 and 30 years of age at the start of the employment. - Must have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. Benefits - Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA.