NextPatient

• Help practices run on the NextPatient suite and support them day-to-day • Work under Client Success Managers to cover clients • Advocate for product enhancements desired by clients • Manage your own clients as skills and confidence grow

Role Description We're looking for engineers to upgrade the patient experience. The software you experience at the doctor's office is often dated and terrible, but our software can plug into the doctor's legacy system and provide a modern experience: - Online scheduling - Paperless check-in - Interactive reminders - Automated waitlist - Payments - And more Patients get a great experience and the practices have less busy-work. We're just 40 people, but we're the top-rated solution in our space and used by thousands of offices across the country. We do things differently than most: we're smaller (by choice), and self-funded. This allows us to stay focused on our practices instead of trying to impress VCs. As an engineer joining the team, this means greater ownership. We're looking for high-performing individual contributors capable of leading development of a meaningful slice of the product. This is a role for full-stack builders, someone capable of delivering best-in-category features. You’ll be supported by a product manager, a graphic designer, and the co-founders. You’ll stay in close contact with our account managers and the sales team to ensure new features are living up to their promise. You’ll join the occasional client call to gather feedback and hear about their challenges first-hand. Health care experience is not needed. We'll teach you what you need to know about how a doctor's office works. Our tech stack is Python and Postgres on Linux, with AI growing in importance. Qualifications - Track record of making significant contributions in past products - A start-up friendly temperament (comfortable with ambiguity and rapid change) - 10-ish or more years of experience Benefits - Freedom to work from home - Encouragement to take a real 2-week vacation each year to somewhere amazing - A year-end company-wide trip where you can get to know everyone in the company (Past years: Park City, Miami, Austin) - A mid-year team-wide trips with +1s, so your partner can meet the people you're always talking about (Chicago, SF, Vegas) - Comprehensive Health, dental, vision insurance - 401k with match - Generous PTO policy - 11 federally recognized holidays that we also observe - Fully paid Parental leave offered after 12 months tenure - Salary Range for this position: $250,000-$300,000 - Equity offered

• Lead new client implementations and guide practices to a successful go-live • Configure NextPatient to match each client’s workflows and goals • Run web-based training sessions and ensure clients feel confident using the platform • Act as the day-to-day point of contact for client questions and support • Proactively reach out to clients with best practices and new feature education • Troubleshoot issues and find practical solutions quickly • Build strong relationships and become a trusted partner to your clients • Gather client feedback and help shape the product roadmap • Help improve internal processes across implementation, support, and account management

• Outbound calling and inbound lead management • Technical discovery and product demos • Domain expertise in our market • Executive-level relationship building • Ability to close sales

• We're looking for engineers to upgrade the patient experience. • Make meaningful contributions to best-in-category features. • Collaborate with team members to gather feedback that drives continual improvement. • Join client calls to gather feedback on features and hear about their challenges first-hand. • Work with co-founders, a product manager, a graphic designer, and other experienced engineers.

• We're looking for engineers to upgrade the patient experience. • The software can plug into the doctor's legacy system and provide a modern experience: online scheduling, paperless check-in, interactive reminders, automated waitlist, payments, and more. • You’ll be supported by a product manager, a graphic designer, and the co-founders. • You’ll stay in close contact with our account managers and the sales team to ensure new features are living up to their promise. • You’ll join the occasional client call to gather feedback and hear about their challenges first-hand. • Health care experience is not needed. We'll teach you what you need to know about how a doctor's office works. • Our tech stack is Python and Postgres on Linux, with AI growing in importance.

• Own the full-cycle recruiting process for engineering roles (posting → sourcing → screening → coordination → closing) • Review applications and proactively source high-quality passive candidates • Conduct recruiter screening calls to assess experience, communication, values, and role fit • Partner with engineering leadership to define role requirements, screening criteria, and hiring priorities • Coordinate and manage technical interviews led by the engineering team • Maintain clear pipelines, structured feedback loops, and decision timelines • Ensure a consistent, respectful, and high-quality candidate experience • Continuously refine recruiting workflows and interview logistics as the company grows • Act as a steward of our employer brand in technical and professional communities