• Build strong relationships with enterprise customers to understand their legal operations goals and drive value realization from Onit solutions. • Serve as the primary point of contact for strategic accounts, ensuring a seamless and proactive customer experience. • Translate legal ops pain points (e.g., billing challenges, matter management gaps, workflow inefficiencies) into actionable technical solutions. • Guide customers through onboarding, configuration recommendations, and best practices tailored to their maturity and objectives. • Triage and manage support escalations, working closely with Product, Engineering, and Support to drive resolution and root cause analysis. • Advocate internally for customer needs and product enhancements by identifying recurring themes and improvement opportunities. • Conduct regular business reviews, usage assessments, and roadmap discussions to ensure alignment with customer goals. • Document customer-specific workflows, integrations, and technical considerations to support continuity across internal teams. • Maintain consistent communication and engagement cadence with accounts, including QBRs, advisory sessions, and performance reviews.

• Under general direction, the CRM Associate Clinical Specialist provides comprehensive engineering, sales, educational, and technical support. • This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products. • Acts as a clinical interface between the medical community and the business. • Demonstrates the ability to build and sustain credible business relationships with customers and shares product expertise accordingly. • Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. • Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players. • Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals. • Provides additional back-up support to CRM Sales Representatives.

Role Description CodePath is hiring a Senior Talent Engagement Coordinator to join our Talent Engagement team. This person will own interview coordination, candidate experience, and the operational backbone of our recruiting function, including Greenhouse administration, reporting, and process documentation. We run like a startup. The team is small, the pace is fast, and the work matters. Every hire we make accelerates our mission, and this role is the engine that keeps hiring moving. You'll be the person who makes sure nothing falls through the cracks. Candidates hear back on time, interviewers have what they need, data is clean and accessible, and the systems we rely on actually work the way they should. Key Activities - Schedule and coordinate a high volume of interviews across time zones, keeping things moving quickly without sacrificing the candidate experience. - Work closely with recruiters, hiring managers, and interviewers to deliver a consistent, high-touch process from first screen to offer. - Serve as the primary administrator of Greenhouse (our recruiting ATS), maintaining job posts, workflows, permissions, tags, and data hygiene. - Use AI tools (including Claude) to streamline workflows, draft candidate communications, generate reports, document processes, and surface patterns in pipeline data. - Build and maintain reports and dashboards that give the team real visibility into pipeline health, time-to-fill, source effectiveness, and other recruiting metrics. - Document processes, create templates, and identify opportunities to make our recruiting systems work smarter. - Support offer letter generation, reference check coordination, and other operational tasks that keep the hiring process running cleanly. - Be the main point of contact for candidates throughout the process, communicating clearly and professionally at every stage. - Help execute sourcing strategies, referral campaigns, and first-round screens as needed. - Collect, analyze, and share data that helps the Talent Engagement team make better decisions. Key Success Metrics - Time to hire top candidates is decreased by 20% through strong coordination and white-glove treatment, leading to greater offer acceptance rates. - 90%+ candidate satisfaction rate across all stages of the hiring process. - Greenhouse data is accurate, up to date, and useful: the team can pull reports without needing to clean things up first. - Hiring managers and stakeholders know what's happening with their roles without having to chase updates. Qualifications - 2+ years of recruiting coordination experience in a fast-paced environment. - Hands-on experience with an ATS (Greenhouse strongly preferred) and a track record of keeping it well-organized. - Strong written and verbal communication skills with the ability to handle sensitive information with discretion. - Detail-oriented: Clean data, accurate calendars, and well-run processes matter to you. - Genuine interest in CodePath's mission to transform CS education and create pathways for underrepresented students in tech. Preferred Qualifications - Experience building reports or dashboards in Greenhouse or similar tools. - Familiarity with Gem, LinkedIn Recruiter, and Google Workspace. - Hands-on experience using AI tools (ChatGPT, Claude, Gemini, or similar) to speed up day-to-day work. - Technical recruiting exposure. - Comfort working with a high degree of autonomy in a remote, startup-style environment. Compensation CodePath has standardized salaries based on the position's level, no matter where you live. For this role, we're hiring at an annual salary of $65,000 to $85,000. Salary is determined based on your relevant experience and skills as evaluated through our interview process. Benefits - This is a 100% remote position—work from anywhere in the U.S.! - Health & Wellness: Medical, dental, and vision insurance (90% employer-covered for employees and dependents), employer-funded healthcare reimbursement, FSAs, and Employee Assistance Program. - Financial Security: 401(k), employer-paid life & disability insurance, and identity theft protection. - Work-Life Balance: Generous PTO, paid holidays, 10 weeks of fully paid parental leave, and an annual year-end company closure (Dec 24 – Jan 2). - Professional Growth: $1,000 annual professional development stipend and home office setup support. - Student Loan Forgiveness: CodePath is a qualifying employer for Public Service Loan Forgiveness (PSLF), helping employees manage student loan debt. - Additional Perks: Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings. Pay range $65,000 — $85,000 USD

Role Description The Book Promotions Coordinator (Contractor) exclusively supports Rethink Books, an imprint of Advantage | The Authority Company that partners with business leaders, entrepreneurs, and professionals to position their books as strategic tools for authority building, brand growth, and thought leadership. Rethink Books is seeking a highly organized and proactive Book Promotions Coordinator (Contractor) to support the coordination and execution of promotional campaigns for authors launching nonfiction business books. Responsibilities may include: - Coordinating Amazon optimization initiatives - Managing Amazon A+ Content - Executing bestseller campaigns - Overseeing Goodreads promotions - Creating press releases - Developing social media assets - Designing promotional materials such as bookmarks, banners, and business cards This role is heavily focused on campaign coordination, execution, organization, and author communication. Contractors are typically assigned a portfolio of approximately 25 active authors at a time, though campaign volume, timelines, and workload may vary based on launch schedules and selected promotional services. Successful candidates are highly responsive, detail-oriented, and capable of managing multiple campaigns simultaneously while collaborating with distributed teams in a fast-paced remote environment. This is a fully remote, long-term contract opportunity with flexible scheduling. However, candidates must be available during standard business hours to support collaboration, author communication, internal meetings, and time-sensitive deliverables. Qualifications - Highly organized and proactive - Detail-oriented - Capable of managing multiple campaigns simultaneously - Ability to collaborate with distributed teams - Responsive in a fast-paced remote environment Requirements - Experience in campaign coordination and execution - Familiarity with Amazon optimization and A+ Content - Knowledge of bestseller campaigns and Goodreads promotions - Strong communication skills for author interaction - Ability to work during standard business hours Benefits - Fully remote work - Long-term contract opportunity - Flexible scheduling