NeoReach

• Build and manage pipeline across outbound opportunities • Partner with assigned BDR(s) to drive outbound prospecting and lead generation • Conduct targeted outbound outreach and relationship development via LinkedIn and strategic prospecting • Maintain full visibility into pipeline health, coverage, and progression • Own the full sales cycle from discovery calls through contract execution • Present proposals, pricing, and campaign recommendations to clients • Negotiate commercial terms, scope, and partnership structure • Drive deal momentum through consistent follow-up and structured communication • Maintain CRM hygiene including pipeline updates, notes, and activity tracking in HubSpot • Ensure accurate forecasting and pipeline reporting • Track sales activity, proposal volume, and deal progression • Create quotes and submit opportunities to deal desk for approval prior to proposal presentation • Coordinate internally with strategy, paid media, campaign, and operations teams during active sales cycles • Align internal stakeholders to ensure proposals are accurate, competitive, and executable • Lead internal and external kickoff calls for closed/won business • Ensure clean and complete handoff of deals to operations and campaign teams • Maintain clarity and continuity across all deal transitions

Role Description The Account Director is a quota-carrying role responsible for owning the full sales cycle from discovery through close, managing pipeline and client relationships, and driving revenue through both inbound and outbound efforts. This is a highly accountable, execution-driven role focused on building pipeline, progressing deals, and closing revenue. You will work closely with BDRs and internal teams to ensure consistent deal flow, strong forecasting, and high-quality client engagement. You will also oversee BDR support, manage outbound strategy, and act as the primary point of contact for prospects throughout the sales process. Key Responsibilities - Pipeline Generation and Ownership - Build and manage pipeline across outbound opportunities - Partner with assigned BDR(s) to drive outbound prospecting and lead generation - Conduct targeted outbound outreach and relationship development via LinkedIn and strategic prospecting - Maintain full visibility into pipeline health, coverage, and progression - Deal Execution and Sales Ownership - Own the full sales cycle from discovery calls through contract execution - Present proposals, pricing, and campaign recommendations to clients - Negotiate commercial terms, scope, and partnership structure - Drive deal momentum through consistent follow-up and structured communication - CRM and Forecasting Discipline - Maintain CRM hygiene including pipeline updates, notes, and activity tracking in HubSpot - Ensure accurate forecasting and pipeline reporting - Track sales activity, proposal volume, and deal progression - Proposal and Internal Coordination - Create quotes and submit opportunities to deal desk for approval prior to proposal presentation - Coordinate internally with strategy, paid media, campaign, and operations teams during active sales cycles - Align internal stakeholders to ensure proposals are accurate, competitive, and executable - Post-Sale Transition and Client Handoff - Lead internal and external kickoff calls for closed/won business - Ensure clean and complete handoff of deals to operations and campaign teams - Maintain clarity and continuity across all deal transitions Qualifications - Previous sales experience required - Strong communication and organizational skills - Ability to manage multiple deals and priorities simultaneously - Strong negotiation and client-facing skills - Familiarity with influencer marketing, social media, or digital advertising preferred Requirements - Highly accountable with a strong focus on revenue outcomes - Comfortable owning quota and operating in performance-driven environments - Strong attention to detail across pipeline, proposals, and communication - Proactive and self-directed with a strong sense of ownership Industry Interest - Strong interest in the creator economy, influencer marketing, and digital media - Existing book of business is a plus Success Criteria - Closed/won revenue against quota - Pipeline generation and coverage - Forecast accuracy and CRM hygiene - Consistent proposal output and sales activity - Overall quota attainment against annual revenue targets Why This Role Is a Career Move - Direct Ownership of Revenue: You will own pipeline, deals, and revenue outcomes from start to finish. - High Visibility and Impact: This role works closely with leadership and directly impacts company growth. - Build and Scale Relationships: You will develop relationships with leading brands and decision-makers across industries. - Performance-Driven Growth: Success is measurable, transparent, and directly tied to your ability to generate and close opportunities.

• Prospect and source new brand leads across key verticals including DTC, gaming, tech, entertainment, retail, SaaS, AI, mobile apps, and finance • Build and maintain outbound prospect lists using tools such as LinkedIn Sales Navigator, HubSpot, Mixmax, and Artisan • Execute outbound email campaigns and targeted LinkedIn outreach at scale • Research brand activity, creator partnerships, competitor campaigns, and market trends • Set meetings and support Account Directors throughout active sales cycles • Join sales calls, take structured notes, and ensure recordings and documentation are captured • Assist with follow-up communication to maintain deal momentum • Support proposal development, including sourcing sample creators and contributing to strategy • Maintain CRM hygiene, including pipeline updates, meeting notes, and activity tracking • Ensure timely follow-ups and consistent communication across all active opportunities • Coordinate internally with sales, strategy, campaign, and paid media teams • Act as an operational extension of the Account Director team • Support client communication post-sale to ensure continuity and organization • Help schedule check-ins and maintain ongoing client touchpoints • Assist in coordinating wrap reports, reporting meetings, and deliverable collection • Track campaign assets including screenshots, links, metrics, and performance data • Qualified meetings booked per month • Consistent outbound activity across email, LinkedIn, and prospecting platforms • Strong CRM hygiene and operational execution • Contribution to pipeline generation and deal progression • Ability to support closed revenue alongside Account Directors

• Oversee and manage the day-to-day operations of influencer marketing campaigns, ensuring timely execution and delivery of all campaign deliverables. • Coordinate with internal teams (creative, paid media, account management, etc.) to ensure all deliverables align with the client’s strategy and objectives. • Serve as the main point of contact for influencers, ensuring clear communication on campaign objectives, content expectations, timelines, and brand guidelines. • Research and select influencers that align with client goals, campaign strategy, and target audience demographics. • Conduct outreach, manage negotiations, and finalize influencer contracts in coordination with the Account Director. • Ensure influencers receive all necessary campaign materials, including creative briefs and brand guidelines, to execute content effectively. • Review influencer content to ensure it meets brand messaging, tone, and campaign objectives. • Collaborate with Account Directors and clients to approve content before publication. • Provide feedback and revisions to influencers to ensure all deliverables meet brand compliance standards. • Monitor campaign performance metrics (reach, impressions, engagement, conversions, etc.) throughout the campaign lifecycle. • Compile and deliver regular campaign performance reports to Account Directors, including KPI tracking, insights, and recommendations for optimization. • Maintain detailed records of campaign deliverables, approvals, and timelines to keep campaigns on schedule. • Build and maintain strong relationships with influencers and creators to foster long-term collaboration opportunities. • Act as the liaison between clients, influencers, and internal teams to ensure alignment and transparent communication. • Troubleshoot and resolve issues quickly to minimize disruptions to campaign flow. • Partner with Account Directors to evaluate campaign success, ROI, and strategic takeaways. • Consolidate learnings and provide actionable recommendations for future campaigns. • Work closely with Account Directors to address any challenges related to influencer performance, content quality, or platform issues. • Identify and implement solutions promptly to keep campaigns on track.

• Own the senior-level relationships across NeoReach’s highest-value accounts and ensure trust, transparency, and long-term retention. • Lead strategic conversations that help brands navigate culture, social platforms, and creator ecosystems with clarity and confidence. • Challenge assumptions, guide decision-making, and ensure programs are built on insight-driven strategy rather than guesswork. • Lead and grow a team of account managers, client strategists, and campaign operators. • Build a culture rooted in critical thinking, ownership, mentorship, and creative problem-solving. • Ensure your team has the systems, resources, and structure needed to consistently deliver exceptional work. • Enforce the basics. • Redesign and optimize client delivery frameworks, reporting standards, communication touchpoints, and quality assurance processes. • Partner with Operations leadership to ensure campaigns launch flawlessly, creators are managed efficiently, and deliverables exceed client expectations. • Implement workflows that increase clarity, speed, and accountability across the organization. • Collaborate with Product and Executive teams to influence NeoReach’s evolving technology stack, including client dashboards, reporting tools, and AI-enabled workflows. • Translate client needs and pain points into product insights and roadmap recommendations. • Ensure our tech plus services model gives clients a differentiated and modern experience that competitors cannot match. • Own each campaign P&L, revenue forecasting, renewal strategy, and upsell paths across our managed portfolio. • Collaborate with Sales on pitches, scopes, and SOWs with clear and sustainable delivery plans. • Guide margin strategy, resource allocation, and pricing to ensure revenue growth and operational health.

About NeoReach NeoReach is a creator-technology company and influencer marketing leader trusted by Fortune 500 brands, global enterprises, and disruptive startups to deliver campaigns that move culture and drive real business outcomes. We blend agency excellence with technology innovation, powering programs through proprietary creator-data infrastructure, performance tools, AI-enabled workflows, and a platform ecosystem that makes influencer marketing more intelligent, more scalable, and more ROI-driven. As we enter our next chapter, we are elevating our client experience, expanding our managed services division, and deepening our commitment to delivering creativity, clarity, and meaningful impact for every brand we work with. The Head of Client Services will be a cornerstone of that expansion and will help shape how we service clients, how we scale, and how we define best-in-class partnership in the creator economy. Role Overview The Head of Client Services is a senior leadership role responsible for owning NeoReach’s client portfolio, elevating the quality of our work, and leading a high-performance team of campaign operators, account directors, and talent managers. This is not a maintenance role. It is a builder role. You will have the mandate to redesign processes, establish standards, and influence the evolution of our client services organization and tech-enabled service offering. You will serve as a strategic partner to our largest clients while giving your teams the clarity, leadership, and direction needed to deliver at the highest level. You will operate at the intersection of social strategy, creator partnerships, operational excellence, and product evolution, partnering directly with the executive team to push innovation forward. This role is ideal for someone who wants to step into true ownership rather than simply manage accounts. Key Responsibilities Client Leadership and Strategic Partnership - Own the senior-level relationships across NeoReach’s highest-value accounts and ensure trust, transparency, and long-term retention. - Lead strategic conversations that help brands navigate culture, social platforms, and creator ecosystems with clarity and confidence. - Challenge assumptions, guide decision-making, and ensure programs are built on insight-driven strategy rather than guesswork. Team Leadership and Culture Building - Lead and grow a team of account managers, client strategists, and campaign operators. - Build a culture rooted in critical thinking, ownership, mentorship, and creative problem-solving. - Ensure your team has the systems, resources, and structure needed to consistently deliver exceptional work. - Enforce the basics. Operational Excellence and Process Ownership - Redesign and optimize client delivery frameworks, reporting standards, communication touchpoints, and quality assurance processes. - Partner with Operations leadership to ensure campaigns launch flawlessly, creators are managed efficiently, and deliverables exceed client expectations. - Implement workflows that increase clarity, speed, and accountability across the organization. Innovation, Product Influence, and Tech Enablement - Collaborate with Product and Executive teams to influence NeoReach’s evolving technology stack, including client dashboards, reporting tools, and AI-enabled workflows. - Translate client needs and pain points into product insights and roadmap recommendations. - Ensure our tech plus services model gives clients a differentiated and modern experience that competitors cannot match. Revenue, Margins, and Account Growth - Own each campaign P&L, revenue forecasting, renewal strategy, and upsell paths across our managed portfolio. - Collaborate with Sales on pitches, scopes, and SOWs with clear and sustainable delivery plans. - Guide margin strategy, resource allocation, and pricing to ensure revenue growth and operational health.

The Campaign Operations Coordinator plays an essential role in the successful execution of influencer marketing campaigns at NeoReach. This position ensures that campaigns run smoothly from kickoff to completion, with a focus on organization, communication, and delivering measurable results for our clients. Acting as the bridge between internal teams, influencers, and brand partners, the Campaign Operations Coordinator is responsible for managing timelines, coordinating deliverables, reviewing content, and tracking performance metrics. This role requires exceptional attention to detail, a proactive approach to problem-solving, and the ability to thrive in a fast-paced environment. Campaign Execution & Coordination - Oversee and manage the day-to-day operations of influencer marketing campaigns, ensuring timely execution and delivery of all campaign deliverables. - Coordinate with internal teams (creative, paid media, account management, etc.) to ensure all deliverables align with the client’s strategy and objectives. - Serve as the main point of contact for influencers, ensuring clear communication on campaign objectives, content expectations, timelines, and brand guidelines. Influencer Identification & Outreach - Research and select influencers that align with client goals, campaign strategy, and target audience demographics. - Conduct outreach, manage negotiations, and finalize influencer contracts in coordination with the Account Director. - Ensure influencers receive all necessary campaign materials, including creative briefs and brand guidelines, to execute content effectively. Content Review & Approvals - Review influencer content to ensure it meets brand messaging, tone, and campaign objectives. - Collaborate with Account Directors and clients to approve content before publication. - Provide feedback and revisions to influencers to ensure all deliverables meet brand compliance standards. Tracking & Reporting - Monitor campaign performance metrics (reach, impressions, engagement, conversions, etc.) throughout the campaign lifecycle. - Compile and deliver regular campaign performance reports to Account Directors, including KPI tracking, insights, and recommendations for optimization. - Maintain detailed records of campaign deliverables, approvals, and timelines to keep campaigns on schedule. Relationship Management - Build and maintain strong relationships with influencers and creators to foster long-term collaboration opportunities. - Act as the liaison between clients, influencers, and internal teams to ensure alignment and transparent communication. - Troubleshoot and resolve issues quickly to minimize disruptions to campaign flow. Post-Campaign Analysis - Partner with Account Directors to evaluate campaign success, ROI, and strategic takeaways. - Consolidate learnings and provide actionable recommendations for future campaigns. Issue Resolution & Problem Solving - Work closely with Account Directors to address any challenges related to influencer performance, content quality, or platform issues. - Identify and implement solutions promptly to keep campaigns on track.

The Talent Manager is a vital role within NeoReach, responsible for discovering and managing top-tier influencers, ensuring their success in brand partnerships, and expanding their opportunities across multiple platforms. This individual will serve as the main point of contact for talent, negotiating brand deals, identifying new opportunities, and supporting the growth of their personal brands. Success in this role requires deep industry knowledge, a proactive attitude, and a passion for helping influencers thrive in a competitive market.

• Own paid media across LinkedIn, Meta, TikTok, and Search • Build and execute account-based marketing (ABM) programs for enterprise brand leads • Design and optimize lead capture, scoring, routing, and lifecycle flows from first touch through sales handoff • Drive creator product waitlist growth, activation, and monetization • Own subscription and creator revenue conversion funnels • Build and manage lifecycle email programs for brands and creators • Deliver attribution and ROI reporting tied directly to pipeline and revenue • Design, deploy, and analyze creator and brand surveys • Develop benchmarks, ongoing industry metrics, and a recurring Creator Economy Index • Lead large-scale industry reports and data-driven infographics • Build dashboards across pipeline, product adoption, creator revenue, and press impact • Translate insights into PR angles, content direction, sales enablement, and executive reporting

• Personally source and generate new business through outbound, referrals, and existing relationships • Activate an existing network of brand and agency contacts immediately • Own the full sales cycle from first outreach through close and expansion • Carry a significant individual quota ($3M+ annually) • Lead and close six- and seven-figure brand and agency partnerships • Develop and present compelling sales narratives, proposals, and decks • Structure custom influencer, UGC, and paid social programs aligned to client KPIs • Own pricing, scoping, negotiation, and contract execution • Drive renewals, upsells, and multi-quarter programs • Partner cross-functionally with Talent, Campaign Operations, and Leadership to ensure sold programs are executable and profitable • Maintain disciplined CRM hygiene, forecasting, and pipeline reporting • Provide market feedback to inform positioning, packaging, and go-to-market strategy