• Develop, launch, and manage a cutting-edge social media strategy for a B2B software-as-a-service (SaaS) company to drive brand awareness, community building, and lead generation. • Oversee community management and growth on LinkedIn and other relevant social media channels by implementing audience development strategies and executing engagement initiatives to build an engaged, loyal audience. • Establish and curate a social media content calendar for LinkedIn and other relevant social media channels, collaborating with cross-functional teams and external partners to support marketing campaign success. • Ideate, produce, and publish written content on social media, such as posts, polls, newsletters, and articles, as well as multimedia content like graphics and videos, continually experimenting with new formats to drive audience engagement and conversion. • Develop and drive an executive thought leadership program, collaborating with key leaders to help them manage their social media presence, to help them optimize their personal brands for greater reach and influence. • Implement a social search optimization (SSO) process to drive organic search rankings across LinkedIn and other relevant social media channels. • Establish a social listening program to monitor competitor and category conversations to bring forward timely insights that shape our social media strategy and help us lead category conversations. • Establish a performance measurement, reporting, and optimization processes to ensure our social media strategy stays ahead of the latest industry shifts, trends, and technologies.

Role Description The Social Media Manager will be responsible for executing and managing social media strategy across both NeoReach and Influencers.com. This role will own: - Content scheduling - Content creation - Community engagement - Social media performance reporting This is a hands-on role for someone who understands social media best practices, content marketing, and the creator economy. The ideal candidate is equal parts strategist, creator, and operator—capable of turning ideas into engaging content while maintaining consistency across multiple brands and platforms. Platforms Managed - NeoReach - LinkedIn - Instagram - TikTok - Influencers.com - YouTube Key Responsibilities - Content Planning and Publishing - Manage social media calendars across NeoReach and Influencers.com - Schedule and publish content across all social platforms - Maintain consistent brand voice and posting cadence - Coordinate content around company announcements, reports, webinars, events, and product launches - Work closely with marketing leadership to execute social media initiatives - Content Creation and Repurposing - Create platform-specific content including graphics, carousels, short-form videos, captions, and social copy - Repurpose blogs, reports, podcasts, webinars, and long-form content into social assets - Edit and publish short-form video content for LinkedIn, Instagram Reels, TikTok, YouTube Shorts, and other emerging platforms - Identify social trends and opportunities that align with company objectives - Community Engagement and Brand Building - Monitor comments, messages, and mentions across all channels - Engage with creators, clients, prospects, and industry professionals - Support audience growth through proactive engagement and relationship building - Identify opportunities to participate in relevant industry conversations - Analytics and Optimization - Track and report on key social media performance metrics - Analyze engagement, reach, follower growth, and content performance - Provide recommendations to improve content effectiveness and audience growth - Test new formats, features, and content strategies across platforms - Thought Leadership Support - Support executive thought leadership initiatives across social channels - Repurpose leadership insights into engaging social content - Amplify company research, speaking engagements, media placements, and industry reports - Assist in promoting company attendance at major industry events Qualifications - Chronically online - 2+ years of experience managing social media for a brand, agency, creator, or media company - Strong understanding of LinkedIn, Instagram, TikTok, and YouTube best practices - Experience creating and editing short-form video content - Excellent writing, communication, and copywriting skills - Strong organizational and project management abilities - Experience using content scheduling and social media management tools - Creative and Execution Mindset - Ability to manage multiple brands and priorities simultaneously - Strong attention to detail and commitment to quality - Comfortable working independently with minimal oversight - Proactive, self-directed, and highly accountable - Ability to move quickly while maintaining consistency and accuracy Industry Interest - Strong interest in influencer marketing, social media, digital marketing, and the creator economy - Familiarity with creator platforms and social media trends - Experience within influencer marketing, creator economy, SaaS, or advertising is a plus Success Criteria - Consistent execution of social content calendars across both brands - Growth in engagement, reach, and audience across key social channels - Timely publishing of content and campaign support initiatives - Strong community engagement and audience interaction - High-quality content production across video, graphic, and written formats - Accurate and actionable monthly performance reporting High Visibility and Impact Your work will directly support company growth, thought leadership, product marketing, and brand awareness initiatives. Create Content That Reaches Industry Leaders You'll help tell stories that reach brands, agencies, creators, and marketing decision-makers around the world. Build Expertise in the Creator Economy You'll gain firsthand exposure to influencer marketing, creator technology, social media strategy, and emerging industry trends while working alongside one of the industry's leading teams.

• Own and manage SeatGeek's organic social channels end-to-end — including strategy, content creation, scheduling, and publishing across Instagram, TikTok, X, and any emerging platforms worth owning • Develop and execute a cohesive organic social strategy aligned with brand and business goals — defining channel-specific approaches, content pillars, posting cadence, and audience growth tactics that compound over time • Ideate and produce culturally relevant, platform-native content that taps into live events, sports, concerts, and entertainment moments — turning what's happening in culture into content that drives engagement, shares, and brand love • Stay ahead of trends, conversations, and activity in real time — identifying opportunities for timely reactive content, cultural hijacks, and community engagement that keep SeatGeek part of the conversation • Shoot, edit, and produce short-form video content using self-shot footage, UGC, or provided assets — with a strong eye for storytelling, pacing, hooks, and platform-native formats that stop the scroll • Track, analyze, and report on performance metrics — including reach, engagement, follower growth, and share of voice — and use those insights to continuously optimize content strategy and make a clear case for the channel's impact on the business • Own community engagement — responding to comments, DMs, and mentions with a voice that feels human, on-brand, and genuinely fun; turning fans into advocates and everyday interactions into brand moments • Collaborate cross-functionally with marketing, partnerships, PR, and creative, and to support campaigns, product launches, and tentpole moments — while keeping the organic social voice consistent and authentic • Build and manage the content calendar — balancing planned campaigns, evergreen content, and real-time opportunities across multiple platforms without dropping the ball on any of them • Serve as the internal expert and evangelist for organic social — bringing platform insights, algorithm changes, and emerging format recommendations to the broader team and helping educate stakeholders on what moves the needle and why

• Review and evaluate posts on various social media platforms. • Identify and analyze the quality of information shared. • Provide constructive feedback to enhance content credibility.