Acuity, Inc.

• Own partner‑sourced and partner‑influenced pipeline and revenue targets, with clear accountability for results. • Actively source, progress, and accelerate joint opportunities with Workday and Elmo Account Executives. • Drive deal execution, including account alignment, partner engagement, next steps, and follow‑through from opportunity creation through close. • Run a disciplined partner operating cadence, including weekly pipeline reviews, deal inspections, and forecasting updates. • Ensure pipeline accuracy and hygiene, maintaining clean data and reliable forecasts in partnership with Revenue Operations. • Embed partnerships into frontline selling, ensuring AEs and SDRs consistently leverage Workday and Elmo in live deals. • Support active deals directly, joining customer calls, shaping deal strategy, and coordinating partner participation where it improves close rates. • Track performance against goals, identify gaps quickly, and take corrective action to stay on target.

• Spearhead the client implementation process, including kick-off, workshops, configurations, integrations, adoption, and training. • Manage multiple projects, ensuring seamless communication and adherence to timelines. • Maintain consistent communication with leadership, project teams, and clients. • Lead the implementation lifecycle, fostering robust relationships with key HR Acuity clients and ensuring their organizational needs are met with excellence. • Develop structured project plans to expedite clients’ time to value and establish trust. • Mentor clients on business process optimization and change management, ensuring successful adoption of our solutions. • Collaborate across the organization to address client concerns and meet project deadlines.

• Build strong, multi threaded relationships with customer stakeholders • Lead executive business reviews and create tailored success plans • Drive platform adoption and customer engagement through consultative guidance • Monitor usage, identify risks, and execute mitigation strategies • Collaborate with Account Managers to support renewal and growth motions • Partner cross-functionally with Product, Support, Sales, and Operations • Surface customer feedback and advocate for platform and process improvements • Foster customer advocacy through exceptional experiences

• Provide technical leadership in UI development by setting best practices, guiding architectural decisions, and mentoring team members to deliver high-quality, scalable, and accessible user interfaces • Apply established coding standards, architectural patterns, SOLID principles, and unit/behavioral test automation practices to directly contribute to product development. • Balance designing and develop responsive and intuitive user interfaces using React and related libraries/frameworks with support of existing functionality • Contribute to shared UI library • Develop and execute automated tests for UI components and workflows, ensuring consistent functionality and user experience across multiple web browsers and platforms. • Collaborate with the product and design teams to translate requirements, wireframes, and mockups into functional and visually appealing components • Implement state management solutions and integrate with RESTful APIs and backend services • Maintain and enhance legacy ASP.NET + jQuery UI • Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives • Collaborate with other team members and stakeholders • Work with development and product teams to understand, estimate, and refine requirements for product features and stories • Perform code reviews and ensure adherence to best practices and coding standards

• Own revenue-focused demand generation – develop and execute multi-channel demand generation strategies that directly impact prospect and customer growth, focusing on pipeline creation, acceleration, and conversion. • Partner with marketing ops, rev ops, and finance to forecast, track, and report on marketing-sourced pipeline, ensuring marketing consistently delivers on revenue contribution goals. • Design and optimize integrated campaigns across digital, events, content, ABM, and partner channels to maximize ROI. • Lead content strategy that drives demand, builds category leadership and supports the buying journey. • Own the website end-to-end including performance analytics, content strategy, and conversion optimization to fuel demand and acquisition. • Partner closely with AEs and SDRs to drive accountability, process discipline, and performance to ensure consistent delivery of qualified opportunities that convert to revenue. • Closely align with marketing operations and analytics, ensuring accurate attribution, lead scoring, campaign measurement and continuous optimization based on performance data. • Manage, mentor, and inspire a high performing team while building a culture of continuous learning.

• Define and execute comprehensive GTM strategies for new products, features, and releases. • Partner with product management, sales, and marketing to ensure successful launches and sustained market adoption. • Develop differentiated messaging and value propositions that resonate with technical and business audiences. • Ensure consistency across all channels and campaigns. • Lead product content strategy and collaborate with content marketing to deliver high-impact assets (web, whitepapers, videos, datasheets) that drive awareness, demand, and enablement. • Own development of buyer and user personas, buyer journeys, and competitive intelligence. • Serve as the internal authority on market trends, customer challenges, and competitive positioning. • Equip sales teams with tools, training, and resources to articulate product value and accelerate deal cycles. • Collaborate with customer marketing to build a robust advocacy program and case study library that demonstrates measurable business impact. • Act as a strategic advisor to product management and leadership, ensuring market insights inform roadmap decisions and growth strategies.

• Own Global Hotline Operations Lead the full lifecycle of hotline services, including telephony setup, IVR configuration, recordings, vendor coordination, and ongoing maintenance. • Ensure services scale reliably across regions, languages, and customer volume. • Act as the internal subject matter expert for hotline capabilities, constraints, and best practices. • Manage relationships with global telephony providers, call centers, and interpretation partners. • Provide ongoing feedback on agent protocols, call handling, and interpretation quality. • Resolve ad hoc vendor issues and ensure responsiveness for high volume and enterprise customers. • Support implementations by coordinating hotline setup, testing, and launch readiness. • Collaborate with Implementation Managers to ensure smooth, on time deployments. • Conduct routine hotline testing and maintain detailed audit logs.

• Define and execute comprehensive GTM strategies for new products, features, and releases. • Partner with product management, sales, and marketing to ensure successful launches and sustained market adoption. • Develop differentiated messaging and value propositions that resonate with technical and business audiences. • Ensure consistency across all channels and campaigns. • Lead product content strategy and collaborate with content marketing to deliver high-impact assets (web, whitepapers, videos, datasheets) that drive awareness, demand, and enablement. • Own development of buyer and user personas, buyer journeys, and competitive intelligence. • Serve as the internal authority on market trends, customer challenges, and competitive positioning. • Equip sales teams with tools, training, and resources to articulate product value and accelerate deal cycles. • Collaborate with customer marketing to build a robust advocacy program and case study library that demonstrates measurable business impact. • Act as a strategic advisor to product management and leadership, ensuring market insights inform roadmap decisions and growth strategies.