• Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals • Promote Tavneos within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines • Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information • Build and manage strong relationships with a range of stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, infusion centers, and caregivers • Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics • Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers • Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization • Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care • Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape • Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning • Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders • Maximize use of promotional resources and operate within assigned territory budget to support business objectives • Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge • Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards

• Collaborate with account executive to ensure client receipt of all Work-Client Deliverables • Works independently in providing day to day overall customer satisfaction and proactive service response • Responsible for managing and executing work product protocols including compliance requirements • Actively apply industry knowledge both internally (through Benchmarking analysis) and independently • Active team player with professional demeanor, supporting all of Client Management • Ability to work independently for day to day servicing of each client. • General understanding of all funding arrangements (Fully Insured, Level-Funded, Self-Funded) • General understanding of client financials & client compliance requirement • Effectively and efficiently manages client specific projects, in conjunction with Account Executive • Willingness and ability to support client and Account Specialist in claim & eligibility management • Strong presentation skills and professionalism, in support of Account Executive • Client Lead on accounts under 100 Full-Time-Equivalent employees (assumption that claims are not available) • Development and accuracy of Client Communication materials for Open Enrollment as well as throughout the year • Effectively implement, manage and apply various client-support vendors, ie; Compliance, FSA, HRA, HAS, or other outsourced vendors • Overall support and accountability for client retention • Responsible to update and maintain accuracy of agency management system • Perform other job duties as assigned.

• Leads full P&L ownership for major national and regional chains • Drives sales, profitability, and branded growth through strategic portfolio expansion • Develops and executes long-term strategic account plans • Cultivates and sustains senior-level customer relationships • Ensures alignment, execution, and resolution of distribution challenges • Collaborates closely with field sales and agency partners • Drives cross-functional influence and organizational alignment

• Manage and grow a portfolio of strategic, named enterprise accounts in Colombia, acting as the primary owner of the customer relationship and commercial strategy. • Lead and manage the full sales cycle, from opportunity identification and qualification through negotiation and closure of the sale, with clear accountability for revenue results. • Drive new business development within named accounts, expanding footprint through upselling, cross-selling, and new solution adoption in large-scale, mission-critical customer environments. • Collaborate closely with channel partners to jointly prospect, qualify, and execute opportunities, ensuring effective partner engagement and alignment throughout the sales process. • Structure and negotiate complex commercial agreements, including pricing, contractual terms, and deal configurations, supported by business-value and ROI-driven analysis. • Conduct in-depth discovery sessions with customers to understand operational challenges, technical requirements, and business objectives, translating them into tailored enterprise solutions. • Deliver customized product presentations, proposals, and executive-level discussions that clearly articulate the value of enterprise communication solutions in critical operations. • Coordinate with internal cross-functional teams (pre-sales, services, operations, and leadership) to develop and execute account and opportunity plans that drive deal progression and closure. • Maintain accurate and timely sales forecasts, pipeline updates, and reporting, ensuring transparency and predictability of revenue. • Ensure high levels of customer satisfaction by proactively managing expectations, resolving issues, and strengthening long-term strategic relationships. • Consistently work toward achieving and exceeding sales targets, contributing to the overall growth and success of the Colombian enterprise business.