MSP OPERATIONAL CORP

Role Description As an Microsoft Purview Consultant you will be responsible for assessing, designing, implementing, and optimizing data security, governance, and compliance solutions for clients across modern cloud and hybrid environments. This role works closely with business stakeholders, security teams, compliance officers, and IT administrators to protect sensitive information, reduce organizational risk, and support regulatory compliance initiatives. Leveraging Microsoft Purview, you will be responsible for the delivery of: - Data classification - Information protection - Data loss prevention - Insider risk management - Records management - Governance solutions While helping clients establish sustainable operating models, policies, and controls aligned with industry best practices and regulatory requirements. Location: Canada Schedule: Monday to Friday, 40 hours per week, 8:30 a.m. – 5:00 p.m. Work Mode: Remote What You Will Do - Lead client engagements focused on data security, governance, compliance, and information protection initiatives. - Assess client environments and identify opportunities to improve data security posture, regulatory compliance, and risk management practices. - Design and implement Microsoft Purview solutions, including Information Protection, Data Loss Prevention (DLP), Data Lifecycle Management, Records Management, Insider Risk Management, and eDiscovery. - Develop data classification and sensitivity labeling strategies to protect sensitive business information across Microsoft 365 environments. - Configure and optimize DLP policies across Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and endpoint devices. - Conduct data discovery and risk assessments to identify sensitive information, data exposure risks, and compliance gaps. - Facilitate workshops with business and technical stakeholders to gather requirements, define governance models, and develop strategic roadmaps. - Design and implement compliance and governance frameworks aligned with organizational objectives and regulatory requirements. - Support organizations in preparing for Microsoft 365 Copilot and AI adoption through data governance, security, and compliance readiness assessments. - Implement and optimize Data Security Posture Management (DSPM) capabilities to improve visibility into organizational data risks. - Develop policies, standards, procedures, and operational processes that support long-term data governance and compliance objectives. - Collaborate with security, infrastructure, identity, and business teams to integrate data protection controls into broader cybersecurity programs. - Create technical documentation, solution designs, implementation guides, and executive-level presentations. - Deliver knowledge transfer sessions and training to client administrators, security teams, and business stakeholders. - Participate in pre-sales activities, including solution design, client presentations, proposal development, and effort estimation. - Stay current on emerging Microsoft security, compliance, AI governance, and data protection technologies and best practices. - Support managed services engagements through ongoing policy tuning, compliance monitoring, reporting, and continuous improvement initiatives. Qualifications - 5+ years of consulting experience. - 3+ years of hands-on experience with Microsoft Purview technologies. - Proven experience designing and implementing data security, governance, and compliance solutions that address business, regulatory, and operational requirements. - Experience developing and deploying information protection strategies, including data classification, sensitivity labeling, encryption, retention, and records management frameworks. - Understanding of data governance principles, information lifecycle management, privacy requirements, and modern approaches to securing sensitive data in cloud and hybrid environments. - Experience leading workshops, conducting assessments, gathering requirements, and translating business objectives into practical security and compliance solutions. - Strong consulting and client-facing skills, with the ability to build trusted relationships and effectively communicate with technical teams, business stakeholders, and executive leadership. - Excellent written and verbal communication skills, including experience developing technical documentation, executive presentations, strategic roadmaps, and client deliverables. - Familiarity with common Canadian regulatory frameworks. - Relevant Microsoft and related industry certifications. - A passion for helping organizations improve their data security posture, governance maturity, compliance readiness, and AI adoption through modern Microsoft technologies. Benefits - Benefits package. - Dynamic work environment. - Corporate gym discounts. - Wellness day. - Opportunities for growth and training. Diversity, Equity, and Inclusion At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

Role Description As a Data Security & Compliance Consultant, you will be responsible for assessing, designing, implementing, and optimizing data security, governance, and compliance solutions for clients across modern cloud and hybrid environments. This role works closely with business stakeholders, security teams, compliance officers, and IT administrators to protect sensitive information, reduce organizational risk, and support regulatory compliance initiatives. Leveraging Microsoft Purview, you will be responsible for the delivery of: - Data classification - Information protection - Data loss prevention - Insider risk management - Records management - Governance solutions While helping clients establish sustainable operating models, policies, and controls aligned with industry best practices and regulatory requirements. What You Will Do - Lead client engagements focused on data security, governance, compliance, and information protection initiatives. - Assess client environments and identify opportunities to improve data security posture, regulatory compliance, and risk management practices. - Design and implement Microsoft Purview solutions, including Information Protection, Data Loss Prevention (DLP), Data Lifecycle Management, Records Management, Insider Risk Management, and eDiscovery. - Develop data classification and sensitivity labeling strategies to protect sensitive business information across Microsoft 365 environments. - Configure and optimize DLP policies across Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and endpoint devices. - Conduct data discovery and risk assessments to identify sensitive information, data exposure risks, and compliance gaps. - Facilitate workshops with business and technical stakeholders to gather requirements, define governance models, and develop strategic roadmaps. - Design and implement compliance and governance frameworks aligned with organizational objectives and regulatory requirements. - Support organizations in preparing for Microsoft 365 Copilot and AI adoption through data governance, security, and compliance readiness assessments. - Implement and optimize Data Security Posture Management (DSPM) capabilities to improve visibility into organizational data risks. - Develop policies, standards, procedures, and operational processes that support long-term data governance and compliance objectives. - Collaborate with security, infrastructure, identity, and business teams to integrate data protection controls into broader cybersecurity programs. - Create technical documentation, solution designs, implementation guides, and executive-level presentations. - Deliver knowledge transfer sessions and training to client administrators, security teams, and business stakeholders. - Participate in pre-sales activities, including solution design, client presentations, proposal development, and effort estimation. - Stay current on emerging Microsoft security, compliance, AI governance, and data protection technologies and best practices. - Support managed services engagements through ongoing policy tuning, compliance monitoring, reporting, and continuous improvement initiatives. Qualifications - 5+ years of consulting experience. - 3+ years of hands-on experience with Microsoft Purview technologies. - Proven experience designing and implementing data security, governance, and compliance solutions that address business, regulatory, and operational requirements. - Experience developing and deploying information protection strategies, including data classification, sensitivity labeling, encryption, retention, and records management frameworks. - Understanding of data governance principles, information lifecycle management, privacy requirements, and modern approaches to securing sensitive data in cloud and hybrid environments. - Experience leading workshops, conducting assessments, gathering requirements, and translating business objectives into practical security and compliance solutions. - Strong consulting and client-facing skills, with the ability to build trusted relationships and effectively communicate with technical teams, business stakeholders, and executive leadership. - Excellent written and verbal communication skills, including experience developing technical documentation, executive presentations, strategic roadmaps, and client deliverables. - Familiarity with common Canadian regulatory frameworks. - Relevant Microsoft and related industry certifications. - A passion for helping organizations improve their data security posture, governance maturity, compliance readiness, and AI adoption through modern Microsoft technologies. Benefits - Benefits package. - Dynamic work environment. - Corporate gym discounts. - Wellness day. - Opportunities for growth and training. Diversity, Equity, and Inclusion At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

Role Description À titre de Spécialiste en Marketing Numérique , vous contribuerez activement à l'exécution des initiatives marketing de l'entreprise. - Concevoir, déployer et optimiser des campagnes de marketing par courriel (Email Marketing). - Créer des présentations numériques professionnelles pour les équipes de ventes et de marketing. - Planifier, rédiger et publier du contenu sur les différentes plateformes de médias sociaux. - Effectuer les mises à jour du site Web à l'aide de WordPress. - Produire des rapports de performance et assurer le suivi des principaux indicateurs (KPI). - Effectuer de la recherche de contacts, de la prospection et de l'enrichissement de bases de données avec Apollo.io. - Participer à la coordination d'événements, webinaires et autres activités marketing. - Collaborer avec les équipes internes afin de soutenir les différentes initiatives de génération de demande et de visibilité de la marque. - Contribuer à l'amélioration continue des processus et des outils marketing. Qualifications - Diplôme en marketing, communications ou dans un domaine connexe. - Minimum de 2 à 5 ans d'expérience en marketing numérique. - Excellentes aptitudes en communication, en rédaction et en gestion des priorités. - Esprit créatif, souci du détail et autonomie. - Intérêt marqué pour les technologies et l'environnement des services TI (atout). - Bilinguisme français et anglais. Requirements - Expérience avec Microsoft 365 (Office). - Expérience avec Canva. - Expérience avec WordPress. - Expérience avec Apollo.io. - Expérience avec les plateformes de marketing par courriel (atout). - Expérience dans un environnement B2B ou MSP (atout important). - Bonne utilisation de la langue anglaise, écrite et parlée, pour la communication avec des clients/vendeurs de l'extérieur de la province. Benefits - Type de poste : Contrat temporaire. - Durée du mandat : Du 13 juillet au 2 septembre 2026. - Mode de travail : Télétravail. - Horaire : 40 heures par semaine, du lundi au vendredi, de 8 h 30 à 17 h 00. - Résider au Québec ou en Ontario (préférablement). Company Description Chez MSP Corp, nous croyons que la diversité, l’équité, l’inclusion et l’accessibilité sont essentielles pour favoriser un environnement de travail sain et innovant. Nous nous engageons à créer un lieu de travail où chacun, peu importe son âge, son genre, son origine ethnique, son orientation sexuelle, ses aptitudes ou toute autre caractéristique, se sent valorisé et respecté. Nous encourageons les candidatures provenant de personnes aux parcours et perspectives variés et veillons à un processus de recrutement juste et inclusif.

Role Description As the vCIO, you will act as a strategic advisor to MSP Corp’s clients, aligning their business objectives with effective and scalable IT strategies. Your role will be key in driving value through technology roadmaps, identifying business risks and opportunities, and ensuring that each client’s IT investments support long-term success. You will collaborate closely with internal teams and client stakeholders to deliver high-impact, business-aligned outcomes. What You’ll Do - Develop and maintain customized IT strategies that align with each client’s business goals. - Lead regular strategic business reviews (QBRs) to discuss performance, planning, and evolving IT needs. - Advise clients on risk management, cybersecurity, and compliance to ensure resilient operations. - Monitor industry trends and emerging technologies relevant to client industries and needs. - Act as a trusted advisor to C-level executives and key decision-makers within client organizations. - Build strong relationships with client stakeholders to understand their challenges and provide consultative solutions. - Serve as the primary point of contact for strategic IT guidance and innovation discussions. - Develop and manage multi-year technology roadmaps in coordination with clients and internal service teams. - Assist clients in IT budgeting, vendor management, and lifecycle planning to maximize ROI. - Ensure alignment between technology investments and business value delivery. - Work with MSP Corp’s sales teams and SMEs to provide technical pre-sales and draft scopes of work. - Collaborate with MSP Corp’s sales and service teams to ensure technical alignment with strategic goals. - Review and guide project execution to ensure client satisfaction and strategic consistency. - Ensure timely escalation and resolution of issues that may impact strategic client initiatives. - Track client KPIs and overall IT performance indicators to assess strategic success. - Provide recommendations based on analytics and reporting to drive performance improvements. - Work with MSP Corp’s service team leadership to ensure Service Level Agreements (SLAs) and business expectations are met or exceeded. - Maintain clear and accurate documentation of client strategies, roadmaps, and meeting notes. - Use MSP Corp’s established tools and templates to standardize client-facing deliverables. - Ensure documentation reflects any risk assessments, business impact analyses, and decision logs. - Stay current on IT trends, security frameworks, and business technology solutions. - Participate in ongoing training, certifications, and leadership development programs. - Share knowledge and insights with internal teams to strengthen MSP Corp’s advisory capabilities. - Contribute to internal strategic planning, process development, and vCIO program improvements. - Perform other duties as assigned to enhance client satisfaction and MSP Corp’s strategic service offerings. Qualifications - 5+ years of experience in IT leadership, consulting, or strategy—preferably in an MSP or customer-facing role. - Demonstrated ability to align IT with business needs in dynamic multi-client environments. - Strong communication and relationship-building skills with executive stakeholders. - Deep knowledge of IT infrastructure, cloud services, cybersecurity (MDR), and digital transformation. - Experience with Microsoft 365, Azure, Intune, network architecture, and industry compliance standards. - Relevant certifications (e.g., vCIO, ITIL, CISSP, PMP, Microsoft, or AWS) are an asset. - Proficiency in Microsoft Office Suite and familiarity with PSA and documentation platforms. - Experience writing IT roadmaps or selling IT solutions. - Well versed in Modern Workplace methodologies. Benefits - Benefits package. - Dynamic work environment. - Corporate gym discounts. - Wellness days. - Opportunities for growth and training. Diversity, Equity, and Inclusion At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

Role Description À titre de Représentant(e) au Développement des Ventes, vous serez responsable d’identifier, développer et qualifier de nouvelles opportunités d’affaires pour MSP Corp grâce à des activités de prospection et de génération de leads. Le candidat idéal possède d’excellentes habiletés en communication, une expérience en développement des ventes dans un environnement MSP ou technologique, ainsi que la capacité d’évoluer efficacement dans un environnement rapide, autant de façon autonome qu’en collaboration avec les équipes des ventes et du marketing. Horaire : Du lundi au vendredi, 37.5 heures par semaine Mode de travail : À distance (préférence accordée aux candidats résidant dans la province de Québec) Ce que vous ferez - Identifier, rechercher et contacter des prospects ciblés par téléphone, courriel, LinkedIn et autres méthodes de prospection approuvées afin de générer de l’intérêt pour les solutions de MSP Corp. - Maintenir un niveau constant d’activités de prospection quotidiennes et hebdomadaires, incluant les appels, suivis, courriels et autres attentes définies en matière de prospection. - Planifier des rencontres d’introduction qualifiées avec des prospects correspondant au profil de clientèle ciblé et présentant un besoin d’affaires ou technologique pertinent. - Valider l’adéquation de base de l’opportunité, l’implication des décideurs, les enjeux d’affaires, les délais et les objectifs de la rencontre afin que les Gestionnaires de Comptes consacrent leur temps à des opportunités pertinentes. - Soutenir des campagnes de prospection ciblées par industrie, région géographique, secteur de solution ou initiative fournisseur en utilisant les messages et séquences d’approche approuvés. - Maintenir des dossiers précis concernant les contacts, notes de comptes, historiques d’activités, détails des rencontres, résultats des rendez-vous et prochaines étapes dans les systèmes internes. - Fournir aux Gestionnaires de Comptes des résumés clairs des rencontres, incluant le contexte du prospect, les enjeux identifiés, les parties prenantes clés et toute information pertinente recueillie lors des activités de prospection. - Collaborer avec les Gestionnaires de Comptes, la direction des ventes et l’équipe marketing afin de fournir de la rétroaction sur les messages, listes ciblées, objections, performance des campagnes et qualité des leads. Qualifications - 2 à 3 ans d’expérience en développement des ventes, développement des affaires, génération de leads, ventes internes ou dans un rôle similaire orienté client, idéalement dans un environnement MSP, services TI ou technologique. - Expérience avec des CRM et des outils d’engagement des ventes : HubSpot, Apollo.io, Microsoft Copilot, Autotask et LinkedIn Sales Navigator (atout). - Excellentes habiletés en communication et en relations interpersonnelles avec la capacité d’interagir avec des prospects et de bâtir des relations professionnelles avec les décideurs. - Expérience en prospection sortante incluant les appels à froid, les campagnes courriel, la prospection LinkedIn et les stratégies de suivi. - Capacité à identifier et qualifier des opportunités d’affaires en comprenant les besoins des clients, les enjeux d’affaires, les échéanciers et les processus décisionnels. - Excellentes compétences organisationnelles et en gestion du temps avec la capacité de maintenir un haut niveau d’activités quotidiennes et hebdomadaires. - Aisance à travailler avec des objectifs de ventes, KPI, métriques de prospection et attentes liées à la gestion du pipeline. - Grand souci du détail afin de maintenir des dossiers CRM précis, les notes de rencontres, les suivis d’activités et les informations liées aux prospects. - Capacité à collaborer efficacement avec les gestionnaires de comptes, la direction des ventes et les équipes marketing. - Bilinguisme français et anglais. Benefits Prêt à faire la différence ? Rejoignez-nous et contribuez à façonner l’avenir du travail moderne. Postulez dès aujourd’hui ! Company Description Chez MSP Corp, nous croyons que la diversité, l’équité, l’inclusion et l’accessibilité sont essentielles pour favoriser un environnement de travail sain et innovant. Nous nous engageons à créer un lieu de travail où chacun, peu importe son âge, son genre, son origine ethnique, son orientation sexuelle, ses aptitudes ou toute autre caractéristique, se sent valorisé et respecté. Nous encourageons les candidatures provenant de personnes aux parcours et perspectives variés et veillons à un processus de recrutement juste et inclusif. Nous vous remercions de l’intérêt porté à cette opportunité. Seuls les candidats dont le profil correspond étroitement aux exigences du poste seront contactés.

Role Description We are seeking a detail-oriented Google Sheets and Microsoft Excel expert to manually migrate and rebuild over 1,000 Google Sheets files into Excel while maintaining formulas, formatting, structure, and functionality. The ideal candidate will have advanced spreadsheet expertise, strong analytical skills, and experience working with complex formulas and large data sets. - Manually migrate Google Sheets documents to Microsoft Excel format. - Rebuild and validate complex formulas, functions, and spreadsheet logic in Excel. - Ensure data integrity, formatting consistency, and workbook functionality throughout the migration process. - Identify and resolve compatibility issues between Google Sheets and Excel. - Organize and manage large volumes of spreadsheet files efficiently. - Perform quality assurance testing to ensure accuracy after migration. - Collaborate with internal stakeholders to clarify spreadsheet structures and business logic when required. - Maintain confidentiality and security of company data. Qualifications - Advanced expertise in Google Sheets and Microsoft Excel. - Strong knowledge of: - Complex formulas and functions - Pivot tables - Lookup functions (VLOOKUP, XLOOKUP, INDEX/MATCH) - Conditional formatting - Data validation - Spreadsheet troubleshooting - Experience migrating spreadsheets between platforms. - Strong attention to detail and accuracy. - Ability to manage high-volume repetitive tasks efficiently. - Strong organizational and time management skills. - Experience working with large datasets is considered an asset. - Experience with macros, VBA, or spreadsheet automation. - Familiarity with Google Apps Script. - Data cleanup and normalization experience. - Previous migration or data conversion project experience. Company Description At MSP Corp, we don’t just build our own teams — we help our clients build theirs. As a national leader in managed IT services, we partner with exceptional companies to find the right talent to power their growth.

Role Description As an IT Project Manager, you will be responsible for planning, organizing, and coordinating internal projects, communication, and alignment activities for MSP Corp. This consists of: - Planning and carrying out project plans. - Regular touch points with stakeholders. - Facilitating partnerships and synergies. - Being a driver to ensure projects and engagement of stakeholders stay on plan. - Coordinating various projects within the company to ensure timely delivery and successful outcomes. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proven track record of managing internal projects effectively. Qualifications - Project Management, or a related field. - Proven experience as a Project Manager or Project Coordinator, preferably in an internal project management capacity. - Strong understanding of waterfall and agile project management methodologies, tools, and techniques. - Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization. - Solid organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. - Ability to work independently and collaboratively in a fast-paced, dynamic environment. - Experience with project management software tools is a plus. - Solid knowledge of Microsoft 365 suite and related tools. - Project management software, ConnectWise. Requirements - Lead the planning, execution, and monitoring of internal projects, ensuring alignment with company objectives and priorities. - Work closely with key stakeholders to allocate resources, including personnel, time, and budget, for each project. - Collaborate with key stakeholders across departments to gather requirements, define project scope, and manage expectations. - Develop and maintain project schedules and charters, identifying critical milestones and dependencies to ensure timely completion of deliverables. - Identify potential risks and develop mitigation strategies to minimize project disruptions and ensure successful project outcomes. - Facilitate regular project status meetings, provide updates to stakeholders, and address any issues or concerns that may arise during the project lifecycle. - Maintain accurate project documentation, including project plans, status reports, meeting minutes, and action items. - Implement quality control measures to monitor project progress and ensure deliverables meet or exceed company standards. - Identify opportunities for process improvements and implement best practices to enhance project efficiency and effectiveness. - Provide guidance, support, and motivation to project team members, fostering a collaborative and productive working environment. Benefits - Benefits package. - Dynamic work environment. - Corporate gym discounts. - Wellness days. - Opportunities for growth and training.

Role Description The Business Applications Analyst must possess qualifications and extensive hands-on experience in JD Edwards, project management, and the ability to lead a project (small to mid-size) or a small team. A Business Applications Analyst may oversee a group of business analysts and collaborate with other technical leads and SMEs. - Setup/ Configure JDE modules to meet business requirements - Document/Map Process, testing scenarios - Supervise the development and execution of business solutions, systems, and services - Operate and analyze business applications, integrations, and data recovery methods - Demonstrate at least Basic to intermediate project management skills to ensure timely completion of projects and adherence to organizational goals and objectives - Participate as a project team member in strategic projects - Collaborate with company heads, stakeholders, customers, and process owners to determine financial, business, and operational requirements and goals - Verify the efficiency and effectiveness of existing systems and develop strategies for system improvements - Define the scope and parameters of system analysis, setting up criteria for results - Collaborate with other business analysts to plan, develop, design, and implement new applications and enhance existing applications - Assess software products to ensure they meet end-user demands - Assist management in making strategic decisions by providing cost-benefit and return-on-investment analyses for business applications - Analyze business requirements for modified and new business applications in collaboration with other business analysts and document fit/gap analysis - Conduct training sessions and provide guidelines to junior analysts - Design methods and techniques for preparing and presenting business cases - Respond to assigned Helpdesk support tickets on time - Provide knowledge transfer to colleagues and junior BAs to help answer support tickets and meet SLA conditions - Ability to continuously learn and improve knowledge in relevant systems, modules, and technology - Utilize available learning methods including self-learning and self-improvement to achieve knowledge required for successful system support and projects - Ability to work in teams and to collaborate with others to achieve goals - Efficient communications with vendors and third-party stakeholders to address system issues and to help close open tasks Qualifications - Bachelor's degree or equivalent experience in a relevant field is required - Minimum of eight years of experience in business analysis is necessary, with at least five years as a JDEdwards analyst and configurator - Experience implementing, configuring and supporting JDE Distribution (Inventory, Sales, Procurement) or Financial Modules (GL, AR, AP). For CNC specialists, CNC experience is required - Knowledge of JDE Orchestrator and JDE development tools is an asset - Experience in supervising the development and execution of software solutions - Proficient in analyzing system requirements, fit/gap analysis, and technical solution documentation - At least basic to intermediate Project management skills are required - Ability to understand and work toward organizational goals and objectives, collaborating with various stakeholders - Strong problem-solving and analytical skills with a creative approach - Excellent verbal and nonverbal communication and interpersonal skills - Efficient, logical reasoning skills - Ability to explain complex ideas in a simple and user-friendly language - Highly motivated, self-directed, and able to set priorities and implement tasks in any environment - Customer service-oriented mindset - Expertise in using business analysis tools - Experience in preparing and conducting training sessions Benefits - Salary range: $120,000- $140,000 depending on experience - Remote work mode - Permanent position

Role Description The Identity Management Consultant is responsible for designing, implementing, migrating, and supporting identity and access management (IAM) solutions for clients within a managed services environment. This role works closely with client stakeholders, security teams, and infrastructure teams to deliver secure identity frameworks, enforce governance policies, and ensure compliance with modern authentication and access control standards. Location: Canada Schedule: Monday to Friday, 40 hours per week, 8:30 a.m. – 5:00 p.m. Work Mode: Remote What You Will Do - Design and deploy IAM solutions across client environments. - Implement and manage Microsoft Entra ID (Azure AD) and Active Directory infrastructures. - Configure Single Sign-On (SSO), Multi-Factor Authentication (MFA), Conditional Access Policies, Privileged Identity Management (PIM), and other related Entra ID security configurations. - Implement identity federation and authentication protocols such as SAML, OAuth, and OpenID Connect. - Implement identity governance solutions including access reviews, lifecycle management, and role-based access control (RBAC). - Support Zero Trust security frameworks related to identity and access management, including Entra Suite. - Ensure compliance with organizational security standards and regulatory requirements. - Provide IAM best practices and security recommendations to clients. - Conduct identity architecture reviews and maturity assessments. - Support clients during cloud migrations, tenant consolidations, and identity modernization initiatives. - Design and complete Active Directory migrations. - Document IAM architecture, processes, and operational procedures. - Integrate IAM solutions with enterprise applications (SaaS, on-premises, and hybrid environments). - Support identity synchronization and provisioning tools such as Azure AD Connect, SCIM, and identity lifecycle automation. - Develop automation scripts using PowerShell or other scripting languages. - Provide Level 3 escalation support for identity-related incidents. - Monitor IAM environments and troubleshoot authentication or access issues. - Work with the MSP service desk and infrastructure teams to resolve identity-related service requests. Qualifications - 5+ years of experience in Identity and Access Management (IAM) or related security roles. - 5+ years of Microsoft ecosystem specific IAM experience. - Microsoft Certified: Identity and Access Administrator (SC-300). - Experience with non-Microsoft IAM platforms. - Experience working in Managed Services (MSP) or multi-client consulting environments. - Experience with Zero Trust architecture implementations. - Identity architecture design including Entra ID. - Automation and scripting (PowerShell). - Conditional Access design & management. - Privileged access management. - Identity lifecycle management. - Security and compliance frameworks. - Strong client communication and consulting skills. - Strong troubleshooting and architecture skills in hybrid environments. Benefits - Benefits package. - Dynamic work environment. - Corporate gym discounts. - Wellness day. - Opportunities for growth and training. Diversity, Equity, and Inclusion At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

Role Description As a Specialist (Modern Workplace) , you will join the Modern Workplace team where you will be responsible for translating client needs into Microsoft-based technology solutions within our Professional Services practice. The ideal candidate will have a proven track record of working in complex environments with distributed business users and IT resources. A background in technical business analysis or adoption and change management is preferred. Location: Canada Schedule: Monday to Friday, 40 hours per week, 8:30 a.m. – 5:00 p.m. Work Mode: Remote or Hybrid What You Will Do - Gather requirements with client stakeholders and document key use cases, processes, and goals - Recommend technology solutions that solve business challenges (focusing on Microsoft technologies) - Develop modern workplace solutions on collaboration platforms including SharePoint, Teams, Viva, Microsoft 365 Copilot - Develop low-code agents using Copilot Studio and Power Automate - Translate business requirements into functional specifications, wireframes, user stories, and diagrams - Develop training and adoption and change management resources to support product delivery - Build relationships with clients, internal resources, and third-party SMEs to optimize product delivery - Demonstrate proofs of technology and the art-of-the-possible to showcase technologies and use cases - Advise solution architects, developers, quality assurance, and managers on solution requirements - Context switch across multiple concurrent projects, delivering on priorities and deadlines efficiently - Stay up to date on technology changes, Microsoft roadmap updates, and relevant technologies Qualifications - Microsoft 365 Modern Workplace Tools (SharePoint, Teams, Viva, Microsoft 365 Copilot, Copilot Studio, Power Automate) - Enterprise Content Management and/or Intranets - Governance, Roadmaps, and Adoption and Change Management - Information Architecture, Content Mapping, Requirements Gathering - Solution Design, Use Case Documentation, Wireframes, Process Diagrams Benefits - Benefits package - Dynamic work environment - Corporate gym discounts - Wellness days - Opportunities for growth and training Diversity, Equity, Inclusion, and Accessibility Statement At MSP Corp, we believe that diversity, equity, inclusion and accessibility are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.