Moen

• Maximize revenue and ensure customer satisfaction throughout retail locations in an established territory • Training, coaching, and driving sales revenue across Millwork, In-Home, and Pro sales departments • Manage account relationships and provide support for Fiberon, Therma-Tru, and Fypon product lines • Conduct product knowledge sessions to retail staff and implement sales initiatives • Partner with Pro Sales teams and distributor reps to drive awareness and support Pro-focused programs

• Partner with assigned accounts to support achievement of annual Top-Line Sales plans. • Collaborate with retail partners and internal teams to develop account strategies. • Identify and expand relationships within existing accounts. • Coordinate and support marketing initiatives that help retailers showcase Moen products. • Gather insights on market trends and customer experiences.

• Deliver an exceptional consumer experience for luxury products that fosters positive, unsolicited "word of mouth" promotion for House of Rohl products • Handle inbound consumer calls to troubleshoot and resolve product or technical issues • Identify the root cause of issues and communicate the most effective solutions, ensuring consumer satisfaction • Ability to read and interpret technical drawings and documentation for the purpose of resolving diagnosis, repair, and installation questions • Utilize available technology to assist consumers in identifying products, explaining resolutions, and providing technical guidance on installation, repair, and the use of service kits or products • Manage challenging or sensitive consumer situations with professionalism, working towards solutions that benefit both the consumer and House of Rohl • Ensure composure and professionalism in all interactions, even in high pressure or complex situations • Consistently achieve daily targets related to call quality, call management, productivity, and adherence to operational processes and procedures • Document consumer demographics, product details, and troubleshooting steps accurately as required by company protocols • Perform additional duties or special assignments as needed to support team goals and operational requirements

• Deliver an exceptional consumer experience for luxury products that fosters positive, unsolicited "word of mouth" promotion for House of Rohl products • Handle inbound consumer calls to troubleshoot and resolve product or technical issues • Identify the root cause of issues and communicate the most effective solutions, ensuring consumer satisfaction • Ability to read and interpret technical drawings and documentation for the purpose of resolving diagnosis, repair, and installation questions • Utilize available technology to assist consumers in identifying products, explaining resolutions, and providing technical guidance on installation, repair, and the use of service kits or products • Manage challenging or sensitive consumer situations with professionalism, working towards solutions that benefit both the consumer and House of Rohl • Ensure composure and professionalism in all interactions, even in high pressure or complex situations • Consistently achieve daily targets related to call quality, call management, productivity, and adherence to operational processes and procedures • Document consumer demographics, product details, and troubleshooting steps accurately as required by company protocols • Perform additional duties or special assignments as needed to support team goals and operational requirements

• Deliver an exceptional consumer experience for luxury products that fosters positive, unsolicited "word of mouth" promotion for House of Rohl products. • Handle inbound consumer calls to troubleshoot and resolve product or technical issues. • Identify the root cause of issues and communicate the most effective solutions, ensuring consumer satisfaction. • Ability to read and interpret technical drawings and documentation for the purpose of resolving diagnosis, repair, and installation questions. • Utilize available technology to assist consumers in identifying products, explaining resolutions, and providing technical guidance on installation, repair, and the use of service kits or products. • Manage challenging or sensitive consumer situations with professionalism, working towards solutions that benefit both the consumer and House of Rohl. • Ensure composure and professionalism in all interactions, even in high pressure or complex situations. • Consistently achieve daily targets related to call quality, call management, productivity, and adherence to operational processes and procedures. • Document consumer demographics, product details, and troubleshooting steps accurately as required by company protocols. • Perform additional duties or special assignments as needed to support team goals and operational requirements.

• Deliver an exceptional consumer experience for luxury products that fosters positive, unsolicited "word of mouth" promotion for House of Rohl products. • Handle inbound consumer calls to troubleshoot and resolve product or technical issues. • Identify the root cause of issues and communicate the most effective solutions, ensuring consumer satisfaction. • Read and interpret technical drawings and documentation for the purpose of resolving diagnosis, repair, and installation questions. • Utilize available technology to assist consumers in identifying products, explaining resolutions, and providing technical guidance on installation, repair, and the use of service kits or products. • Manage challenging or sensitive consumer situations with professionalism, working towards solutions that benefit both the consumer and House of Rohl. • Ensure composure and professionalism in all interactions, even in high pressure or complex situations. • Consistently achieve daily targets related to call quality, call management, productivity, and adherence to operational processes and procedures. • Document consumer demographics, product details, and troubleshooting steps accurately as required by company protocols. • Perform additional duties or special assignments as needed to support team goals and operational requirements.

• Grow and maintain relationships with distributors, dealers, and construction professionals • Achieve sales, margin, and market share goals • Implement promotions and track KPIs • Collaborate with internal teams for brand presence

• responsible for growing and maintaining strong relationships with Distributors, Dealers, and construction professionals • achieve and exceed sales, margin, and expense goals • optimize local distribution strategies and strengthen relationships • conduct Joint Business Planning meetings

• Deliver an exceptional consumer experience for luxury products • Handle inbound consumer calls to troubleshoot and resolve product or technical issues • Identify the root cause of issues and communicate effective solutions • read and interpret technical drawings and documentation • Utilize technology to assist consumers in identifying products and providing technical guidance • Manage challenging consumer situations with professionalism • Achieve daily targets related to call quality, call management, and productivity • Document consumer demographics and troubleshooting steps accurately

• Lead the design, implementation, and management of IT infrastructure • Develop scalable infrastructure solutions that meet business requirements • Administer the deployment, configuration, and maintenance of virtual server environments • Support enterprise network infrastructure and ensure optimal system performance • Lead and mentor a team of infrastructure engineers • Implement security measures and ensure compliance with industry standards