Modaxo

• Design, build, test, deploy, and maintain integrations using Workday Studio, Core Connectors, EIB, PECI, Cloud Connect and REST/SOAP APIs. • Act as a Workday technical subject‑matter expert for HR, IT, Finance, and business teams. • Configure and maintain security roles, domains, policies, and business‑process‑level security. • Build advanced reports including Matrix, Composite, Trending, Dashboards, and BIRT. • Configure and enhance Workday business processes across multiple modules. • Lead activities related to bi‑annual Workday releases, including regression testing and impact assessments. • Provide day‑to‑day technical support for Workday, resolving issues and ensuring data quality.

Role Description Reporting to the Proposal Manager, the Proposal Specialist supports the end‑to‑end development of high‑quality, compliant, and compelling proposal responses for sales opportunities. This role is responsible for writing, editing, coordinating inputs, maintaining proposal templates, and ensuring all deliverables meet requirements, brand standards, and submission deadlines. The ideal candidate is detail‑oriented, organized, and comfortable working in a fast‑paced, deadline‑driven environment. Qualifications - Detail-oriented - Organized - Comfortable working in a fast-paced environment Requirements - Drafts and edits proposal sections including resumes, past performance, management approach, technical narratives, and standard content. - Tailors boilerplate text to align with solicitation requirements and customer needs. - Conducts research to gather company information, market data, and technical inputs to support proposal narratives. - Reviews RFx instructions to ensure content adheres to formatting, organizational, and compliance requirements. - Assists in creating and maintaining compliance matrices and proposal templates. - Ensures consistency in style, voice, and terminology across all proposal documents. - Works closely with Proposal Manager, Sales Directors, and Subject Matter Experts to gather required inputs. - Tracks proposal tasks, deadlines, and document versions throughout the response process. - Supports coordination of internal reviews and incorporates reviewer feedback. - Prepares final proposal deliverables including formatting, proofreading, graphics placement, and PDF production. - Assists in preparing electronic and/or physical submissions in accordance with solicitation requirements. - Maintains content libraries, style guides, and reusable proposal materials. Company Description

Job Summary: Elovate is looking for a Professional Services Project Associate to successfully execute client implementations for Backend Solutions, monitor and deliver Public Safety projects worldwide for the Transportation line of business. They will contribute to and manage projects, backend timelines, and communicate status updates to key stakeholders. This position will report to the Implementation Manager under Elovate’s Public Safety division and be responsible for managing client implementations for Backend Solutions (this list is not all inclusive: Business Rules, Database Setup Execution, IVR Script submissions, Merchant ID/Lockbox Setup) and help the client and the internal team prepare for program launches. Successful candidates must have a strong sense of urgency and to drive Backend implementations to completion and be successful in a collaborative environment. Communication skills are critical as well as balancing both client and internal team objectives while adhering to established timelines and contract scope. Job Description: Qualifications – Highly Desired - Demonstrated excellence in communication and problem-solving, with the ability to engage effectively via phone, web conferencing, and email with external clients, third-party vendors, and other Elovate team members. - Minimum of 2 years of experience in the public safety services sector. Backend database experience is preferred. - Proven experience interfacing with external clients through written communication, telephone discussions, in-person meetings, and project-level coordination. - Proficiency with MS Project, Microsoft Teams, Outlook, Excel, Word, DevOps tools, and Jira is required. - Strong organizational skills and the ability to manage multiple priorities simultaneously. - Ability to perform effectively in a high-pressure, fast-paced work environment. - Demonstrated capability to work independently with minimal supervision. - Exceptional attention to detail across all responsibilities. Key Responsibilities & Duties - Perform technically driven activities in alignment with project and client requirements. - Contribute to and manage various project initiatives, ensuring timely and successful delivery. - Apply analytical and critical-thinking skills to identify issues, develop solutions, and make informed recommendations. - Build and leverage productive working relationships with key stakeholders to influence outcomes and drive progress. - Collaborate with internal and external stakeholders throughout the entire client program lifecycle. - Execute Backend Implementation tasks (including but not limited to): Client Business Rules Database setup and updates DMV status updates, IVR script, setup Pay-by-Web configuration, Lockbox setup, Banking and SDU setup, Creation of Notices, Correspondence documentation, Smoke testing. - Execute, monitor, and control database changes. - Create, track, and manage Jira tickets from initiation through closure. - Conduct testing in Integration environments prior to Production deployment. - Assist with Purchase Order creation, equipment tracking, and front-end activities if required. - Support onboarding processes for new vendors as needed. - Achieve results through individual contributions or participation in cross-functional project teams, utilizing subject-matter expertise. Interpersonal Skills - Communicates complex information and ideas clearly and effectively. - Demonstrates strong organizational and time-management abilities. Comment : This request is to align with projected capacity needs for our booked revenue in 2026 and ensure we have the appropriate staffing to deliver on upcoming commitments. In addition, it serves as a strategic step to mitigate potential retention risks within the current team, who are already operating at high utilization levels. By proactively securing additional support, we can maintain service quality, reduce burnout, safeguard delivery timelines, and ensure continuity in client engagements even in the event of unforeseen turnover or extended leave. Overall, this addition will position the team for sustained performance and operational stability as demand continues to grow. Responsibility : Responsibility Statements - Contributes to overall business unit performance and achievement of SLAs. - Ensures adherence to best practices and compliance with established Statement of Work requirements. - Acts as a liaison between operations and clients to ensure appropriate processes and protocols are followed. - Assists in conflict resolution efforts to support project and operational success. - Performs additional duties as assigned. - Maintains compliance with all organizational policies and standards. Worker Type: Regular Number of Openings Available: 1

Join our team and take your career to the next level. Job Summary: Job Overview The Client Engagement & Support Specialist – EMEA is part of the Customer Care department at Expretio and serves as the primary point of contact for European customers using the Appia revenue management application. Operating within the European time zone (CET/CEST), this role ensures that Expretio's EMEA client base receives responsive, high-quality support and proactive engagement throughout the customer lifecycle. This role combines technical support expertise with customer success responsibilities. The Client Engagement & Support Specialist – EMEA is responsible for managing the full lifecycle of support tickets through the Expretio Customer Service system — from initial triage and classification to escalation, resolution follow-up, and closure — in strict adherence to contractual SLA commitments. Beyond reactive support, they nurture strong client relationships, coordinate deployment activities, accompany customers through onboarding and adoption, and act as a trusted advisor to help clients derive maximum value from their investment in Appia. As a secondary responsibility, they participate in the integration of customer data, coordinating with development and operations teams while performing hands-on data tasks when required. The Client Engagement & Support Specialist – EMEA demonstrates strong knowledge of the Appia application, railway revenue management concepts, and client-facing communication. They investigate reported incidents with precision, reproduce and document issues clearly, and coordinate with development and operations teams to ensure timely resolution. They answer functional questions from operators, provide guidance on application behavior and workarounds, and contribute to monitoring dashboards and service quality metrics. They work with minimal supervision and are expected to stay current with Appia product developments and new releases. They actively participate in identifying recurring issues, proposing long-term solutions, and improving support and engagement processes to maintain high levels of client satisfaction. Job Description: Preferred Education and Experience - Bachelor degree in computer science, information technology, or related technical field. - Minimum of 5 years of professional experience in technical client support or application support in a software company. - Minimum of 3 years of experience managing client relationships and support requests in accordance with SLA commitments. - Experience working with cross-functional teams (development, QA, operations) to investigate and resolve client-reported issues. - Training in revenue management or railway industry provided by the company. Additional client-provided training sessions are completed on a regular basis to maintain domain expertise. - Asset: Solid understanding of revenue management principles, ideally in the railway passenger transport sector. - Asset: Experience in data integration, data migration, or data onboarding activities. - Asset: Experience in programming or software development. - Asset: Any relevant certification related to software support or ITIL. Key Responsibilities Technical - Receive, triage, and classify incoming customer tickets and assign appropriate priority levels in accordance with contractual SLAs. - Reproduce and validate bugs reported by operators or identified internally, and document them with clear steps to reproduce, expected vs. actual behavior, affected version, and environment details. - Create and link internal tickets to customer tickets when escalation to the development or operations team is required, ensuring all information needed for investigation is included. - Follow up on open tickets through to resolution, maintaining ticket status and keeping operators informed at every stage. - Answer functional questions from operators about the Appia application, providing clear and accurate guidance on application behavior, workarounds, and usage. - Apply or coordinate workarounds, patches, and hot fixes in collaboration with the operations team to resolve client incidents. - Analyze and query PostgreSQL & MongoDB databases to investigate data-related issues and validate application behavior. - Contribute to service monitoring and dashboard maintenance to support operational visibility and proactive issue detection. - Coordinate with development and operations teams to support the integration of customer data into Appia. - Document data integration procedures and contribute to the standardization of integration workflows. Client Engagement & Customer Success - Assist in the deployment of Expretio's software solutions for new EMEA customers under the coordination of the Customer Success Manager. - Collaborate with the development team to propose and contribute to improvements of the Appia application. - Support the Customer Success Manager in activities tied to European customers, contributing to engagement and support initiatives as needed. - Contribute to continuous improvement of support and engagement processes, identifying recurring issues and proposing long-term solutions. - Contribute to analyzing customer tool usage and provide guidance on how to best achieve their goals. Help identify and prioritize functional needs with customers and analyze the problems and challenges they encounter. - Ensure the organization and quality of client information. Leadership - Act as a resource within the support team, sharing knowledge, best practices, and Appia expertise with colleagues. - Collaborate with the development team to propose and contribute to improvements of the Appia application. - Stay current with Appia product releases and new features to maintain accurate and up-to-date support knowledge. - Contribute to continuous improvement of support processes, identifying recurring issues and proposing long-term solutions. - Participate in bi-weekly Ops-Client meetings to review open tickets, business changes, and operator-reported issues alongside Client Account Managers. - Participate in DRP (Disaster Recovery Plan) readiness activities as they relate to client-facing service continuity. Technical Skills - Experience with Relational and NoSQL Databases for querying and investigating data-related issues in client environments. - Familiarity with Unix Server for basic monitoring and environment health verification. - Strong written and verbal communication skills for operator-facing interactions and internal escalations. - Ability to reproduce, document, and escalate bugs with precision, providing the development team with all necessary information for investigation. - Understanding of SLA management, ticket priority levels, and the ability to apply or recommend workarounds, patches, and hot fixes as appropriate. - Proficiency in English, both written and spoken, is required to enable effective communication in an international organizational and commercial environment. The company operates globally, with clients around the world, making English the common working language across regions. - Ability to communicate in French is required for internal communications. - Asset: additional European languages (Spanish, German, etc). - Asset: basic knowledge of shell scripting. - Asset: Experience with for creating and maintaining internal and client-facing documentation. - Asset: Knowledge of Jira Service Management for advanced ticket routing, SLA configuration, and dashboards. - Asset: Knowledge of revenue management principles and railway passenger transport industry. Other Key Skills and Competencies - Technical Expertise: Mastery of the Appia application and revenue management domain, enabling autonomous investigation and resolution of complex client issues without escalation. - Customer-Centered Approach: Ability to build and maintain strong, trust-based relationships with client project managers and end users, ensuring satisfaction and long-term retention. - Communication: Ability to communicate complex technical concepts clearly to non-technical client stakeholders, and to produce high-quality written documentation and support reports. - Task Management: Ability to manage a high volume of concurrent support tickets, document issues with precision, and follow each case through to resolution while keeping clients informed. - SLA Accountability: Strong sense of ownership for each support case, ensuring bugs are properly documented and escalated, clients are kept informed, and no ticket falls through the cracks. - Strategic Thinking: Ability to identify trends in customer needs and usage, and align engagement actions with organizational goals. - Team Collaboration: Active contributor to cross-functional collaboration between support, development, and client teams, with a go-to mindset and strong attention to client priorities. - Adaptability: Comfort with changing requirements, switching priorities and adopting new technologies, and resilience to achieve expected results despite obstacles. Worker Type: Regular Number of Openings: 1

• Design, implement, and manage Microsoft SQL Server Enterprise Edition environments supporting mission‑critical workloads • Install, configure, upgrade, and patch SQL Server instances across production and non‑production environments • Standardize SQL Server builds, configurations, and operational best practices • Architect, implement, and support SQL Server Always On Availability Groups and Failover Cluster Instances (FCI) • Define, document, and meet RPO/RTO objectives • Design and manage comprehensive backup and recovery strategies (full, differential, and transaction log backups) • Implement and maintain automated maintenance jobs for backups, integrity checks, index maintenance, and cleanup • Monitor and tune SQL Server performance using DMVs, Query Store, execution plans, and indexing strategies • Respond to database-related incidents outside standard business hours, including nights, weekends, and holidays • Collaborate with infrastructure, security, and application teams on upgrades, migrations, and new initiatives

Join our team and take your career to the next level. Job Summary: Job Summary Expretio is a fast-growing international SaaS technology company “Delivering Real Revenue Management Solutions to Rail Operators that Demand More”. Our platform is designed by pioneers in “Revenue Management for Rail” and holds the most comprehensive set of features and AI capabilities for rail operators to sell the right product at the right time to the right customer through the right channel at the RIGHT PRICE. Helping our partners attract more riders to their trains means that we are improving the world by enabling more people to choose rail transportation! To continue our growth, we are now expanding our marketing team. Job Description: Marketing Manager Duties & Responsibilities: - Support the Sales & Marketing Director in building the Expretio campaign plan including messages, messenger(s), channels, and budget allocation. - Production of high quality content for our website, SEO/SEM/AIO, LinkedIn profile(s), events and tradeshows, Hubspot, and sales collateral with consistent branding and messaging to support our position as “the real RM vendor for operators who demand more”. - Exploit Claude.ai to develop visually appealing marketing assets. - Help to organize events, including making bookings, managing guest lists, invoicing, and tracking expenses. - Use LinkedIn Sales Navigator to connect with all decision makers and stakeholders at key Prospects. - Help the sales team ensure registration of prospects and contacts in CRM (MS Dynamics). - Track branding and lead generation effect in all marketing channels. - Proofread copy and presentations to maintain quality standards. - Collaborate with other departments to encourage participation in promotional activities. - Conduct regular competitor and market research, reporting back key findings to the wider Sales & Marketing team. - Support the Sales & Marketing team with general administrative tasks, including scheduling meetings, managing the marketing calendar, and planning campaigns. Required Experience - Proven experience in a similar marketing role, preferably within the B2B SaaS industry. - Strong organizational skills with the ability to multitask and prioritize tasks effectively. - Excellent written and verbal communication skills. - A high level of accuracy and excellent attention to detail - Proficiency in Microsoft Office Suite and familiarity with CRM software. - Proficiency in Claude.ai or other AI tool to produce consistent high quality content efficiently. - Proficiency in Wordpress (Expretio website CMS) - Experience with SEO strategies preferred. - Proficiency in LinkedIn Sales Navigator for prospecting and lead generation. - Experience in managing LinkedIn and preferably other SoMe channels. - Experience with Paid Media preferred, ideally utilising Google Ads Manager and LinkedIn Campaign Manager. - Analytical mindset with the ability to interpret data and generate actionable insights. - Collaborative attitude with the ability to work effectively in a global remote team environment - Fluency in English is required; French, Spanish, and/or other additional languages are a strong plus - Experience working with cross-functional teams, including direct or indirect coaching and mentoring responsibilities, is desirable. Worker Type: Regular Number of Openings: 1

Job Summary: Trellint is seeking a Software Engineer with expertise in Microsoft technologies to join our dynamic development team. The ideal candidate combines a strong foundation in .NET Core, ASP.NET, and microservices with modern AI-assisted tools to write faster, smarter, and more maintainable code every day. Your primary responsibility will be to design and develop complex transportation applications, working on different layers of the infrastructure to build scalable solutions with modern AI tooling integrated into every phase of the development lifecycle. A commitment to collaborative problem solving, sophisticated design, and product quality is essential. Must have a passion for building scalable, high-performance applications. Job Description: Job Description What You’ll Do - Build modern, scalable applications using .NET Core, ASP.NET, and C#, accelerated with AI code generation. - Design and implement RESTful APIs and microservices that power real-world solutions. - Work with SQL Server to manage data and use AI tools to generate and optimize complex queries. - Integrate Single Sign-On (SSO) and secure authentication flows. - Collaborate in Agile/Scrum teams—daily standups, retros, and all - Own your code from concept to deployment and beyond, using AI to ship faster without cutting corners. - Solve complex problems with creativity, curiosity, and the best available tools, human and AI Augmented. What You Bring - 2+ years of experience in .NET development - Strong grasp of .NET Core, ASP.NET MVC/Web API, and microservices architecture - Solid SQL skills and experience with relational databases - Familiarity with Windows-based environments - Experience with OAuth, OpenID Connect, or other SSO protocols - A self-starter mindset and a love for clean, maintainable code - Comfort working in Agile teams and using tools like Jira, Git, etc. - Ability to critically evaluate AI-generated code for accuracy, security vulnerabilities, and alignment with business requirements. - Excellent interpersonal and communication skills. Bonus Points For - Experience with Azure or AWS - Exposure to Docker, Kubernetes, or another container tech - CI/CD pipelines and DevOps know-how Why You’ll Love It Here - Work with a team that values autonomy, impact, and continuous learning - Flexible work setup—remote, hybrid, or in-office - Competitive salary, benefits, and career growth opportunities - A culture that celebrates innovation, collaboration, and a good meme Worker Type: Regular Number of Openings Available: 1

Job Summary: Trellint is seeking a Senior Software Engineer with expertise in Microsoft technologies to join our dynamic development team. The ideal candidate combines a strong foundation in .NET Core, ASP.NET, and microservices with modern AI-assisted tools to write faster, smarter, and more maintainable code every day. Your primary responsibility will be to design and develop complex transportation applications, and to coordinate with the rest of the team working on different layers of the infrastructure to build scalable solutions with modern AI tooling integrated into every phase of the development lifecycle. A commitment to collaborative problem solving, sophisticated design, and product quality is essential. Must have a passion for building scalable, high-performance applications. Job Description: Job Description What You’ll Do - Build modern, scalable applications using .NET Core, ASP.NET, and C#, accelerated with AI code generation. - Design and implement RESTful APIs and microservices that power real-world solutions. - Work with SQL Server to manage data and use AI tools to generate and optimize complex queries. - Integrate Single Sign-On (SSO) and secure authentication flows. - Collaborate in Agile/Scrum teams—daily standups, retros, and all - Own your code from concept to deployment and beyond, using AI to ship faster without cutting corners. - Solve complex problems with creativity, curiosity, and the best available tools, human and AI Augmented. What You Bring - 5+ years of experience in .NET development - Strong grasp of .NET Core, ASP.NET MVC/Web API, and microservices architecture - Solid SQL skills and experience with relational databases - Familiarity with Windows-based environments - Experience with OAuth, OpenID Connect, or other SSO protocols - A self-starter mindset and a love for clean, maintainable code, with the ability to critically evaluate AI-generated code for accuracy, security vulnerabilities, and alignment with business requirements. - Comfort working in Agile teams and using tools like Jira, Git, etc. ​ - Excellent interpersonal and communication skills. Why You’ll Love It Here - Work with a team that values autonomy, impact, and continuous learning - Flexible work setup—remote, hybrid, or in-office - Competitive salary, benefits, and career growth opportunities - A culture that celebrates innovation, collaboration, and a good meme Worker Type: Regular Number of Openings Available: 1

Job Summary: Trellint is seeking a Software Engineer with expertise in Microsoft technologies to join our dynamic development team. The ideal candidate combines a strong foundation in .NET Core, ASP.NET, and microservices with modern AI-assisted tools to write faster, smarter, and more maintainable code every day. Your primary responsibility will be to design and develop complex transportation applications, working on different layers of the infrastructure to build scalable solutions with modern AI tooling integrated into every phase of the development lifecycle. A commitment to collaborative problem solving, sophisticated design, and product quality is essential. Must have a passion for building scalable, high-performance applications. Job Description: What You’ll Do - Build modern, scalable applications using .NET Core, ASP.NET, and C#, accelerated with AI code generation. - Design and implement RESTful APIs and microservices that power real-world solutions. - Work with SQL Server to manage data and use AI tools to generate and optimize complex queries. - Integrate Single Sign-On (SSO) and secure authentication flows. - Collaborate in Agile/Scrum teams—daily standups, retros, and all - Own your code from concept to deployment and beyond, using AI to ship faster without cutting corners. - Solve complex problems with creativity, curiosity, and the best available tools, human and AI Augmented. What You Bring - 2+ years of experience in .NET development - Strong grasp of .NET Core, ASP.NET MVC/Web API, and microservices architecture - Solid SQL skills and experience with relational databases - Familiarity with Windows-based environments - Experience with OAuth, OpenID Connect, or other SSO protocols - A self-starter mindset and a love for clean, maintainable code - Comfort working in Agile teams and using tools like Jira, Git, etc. - Ability to critically evaluate AI-generated code for accuracy, security vulnerabilities, and alignment with business requirements. - Excellent interpersonal and communication skills. Bonus Points For - Experience with Azure or AWS - Exposure to Docker, Kubernetes, or another container tech - CI/CD pipelines and DevOps know-how Why You’ll Love It Here - Work with a team that values autonomy, impact, and continuous learning - Flexible work setup—remote, hybrid, or in-office - Competitive salary, benefits, and career growth opportunities - A culture that celebrates innovation, collaboration, and a good meme Worker Type: Regular Number of Openings Available: 2

Role Description Join our team and take your career to the next level. The Junior Developer is new to backend development and is contributing to simple features, well-defined tasks, and bug fixes under close supervision. - Participate in the development and maintenance of simple backend features (Java). - Write clean code based on well-defined requirements and specifications. - Create unit tests and release notes for implemented features and bug fixes. - Debug and resolve less complex bugs and customer issues. - Become familiar with the IDE, debugging tools, and processes used by the team. - Learn and apply coding, quality, and security standards of the team. - Participate in code reviews and technical discussions. - Collaborate with experienced developers and other teams to develop and integrate user features. - Assist with testing and quality assurance activities to validate features and versions from a user perspective. - Participate in the development process and contribute to its continuous improvement. - Participate in customer feedback sessions to understand user impact of developed features. - Continuously learn new technologies and development practices. Qualifications - Knowledge of Java programming language. - Familiarity with fundamental programming concepts (data structures, algorithms, OOP). - Familiarity with software development basics, IDE, and debugging tools. - Fundamental knowledge of SQL and databases such as PostgreSQL. - Experience with automated testing frameworks such as JUnit. - Basic understanding of REST API concepts and JSON format. - Basic understanding of Git version control system. - Basic understanding of business domain concepts and customers. - Knowledge of the Scrum development framework. - Basic understanding of capabilities and limitations of AI assistants for learning and code assistance. - Ability to communicate both in French and English. - Asset: Familiarity with CI/CD concepts and build tools like Maven or Gradle. - Asset: Knowledge of NoSQL databases such as MongoDB. Requirements - Eagerness to learn new technologies and adapt quickly. - Ability to understand end-user needs. - Careful approach to coding and following instructions. - Ability to ask clarifying questions, seek help when needed, share clear status on tasks, and contribute to team discussions. - Willingness to work with others, accept feedback constructively, and contribute to continuous improvements. - Basic analytical thinking and debugging skills. - Ability to work on assigned tasks within given timeframes. Benefits - Great Work Environment and Experience: Expretio offers the best of both worlds: working for a market-leading small organization, where you can see the results of your efforts every day, while enjoying the benefit and opportunity of developing and growing personally and professionally in collaboration with and across our global eco-system (Modaxo/Volaris Group). - Health Benefits: Life Insurance, Short-Term, and Long-Term Disability Coverage as well as Medical, Dental, and Vision coverage for you and your family. - Financial Perks: Employee Stock Purchase Plan, Company Bonus Plan, Referral Bonus Program, Computer Purchase Plan, discounts for home/auto insurance, public transport contributions/discounts, and more. - Work-life balance: Company-paid Holidays, Vacation, and Personal Time Off. Flexible working hours policy. Wellness allowance. Work from home options available (Some restrictions apply). - Professional Development: Employee education and development program that includes 100% tuition fees and book reimbursement (Some restrictions apply). - Office perks: Social events, complimentary beverages and snacks, team building events, and new and modern office space. - Employee Assistance: This program provides telemedicine, counseling, and wellness services.