Title: Enterprise Content Management Consultant (Remote (EST) -ideally near NYC) Job Description: Duration: 2 months to start with potential for extension Location: Remote (EST) ***Due to client requirements this role is only open to USC or GC candidates*** Role Overview The Content Creator/Consultant is responsible for producing high-quality, field-facing content using tools like Canva with a primary focus on Instagram, field web, Facebook and LinkedIn. This role combines creative content development with production operations, ensuring all assets are brand-aligned, compliant, optimized for social engagement, and ready for agent use. Working within established content frameworks, the consultant will manage high-volume social content production, contribute to Canva template ecosystems, develop content documentation, and oversee content workflows from creation through compliance approval and publishing. The ideal candidate is highly organized, AI-savvy, and experienced creating engaging financial literacy and financial wellness content within a regulated environment. Engagement: The selected consultant is expected to be fully available during normal working hours (9-5pm ET, Monday throug Friday) Scope of Work Primary responsibilities include: - High-volume production of social content, including posts, carousels, templates, AI-assisted animations, and short-form video content - Develop of content guides, starter kits, documentation, SOPs, and workflow resources - Manage of social content production workflows, including coordination of compliance approvals and publishing to internal content libraries - Create, maintain, and optimize of Canva templates and asset libraries - Ongoing support of content production cadence and compliance cycles - Research social media trends, platform algorithms, and best-performing content formats - Utilizie AI tools such as ChatGPT, Copilot, Claude, Canva AI, and approved internal technologies while applying human review and fact-checking to ensure quality and compliance Key Responsibilities - Create engaging social media content including posts, carousels, graphics, Canva templates, and visual assets - Produce multiple content variations for DBA and Non-DBA agents - Translate messaging frameworks and content strategies into ready-to-publish assets - Build and maintain Canva Enterprise templates, asset libraries, and reusable design systems - Develop content guides including Getting Started, Setup, and General Market resources - Partner with Creative, Brand, Compliance, and Digital Enablement teams to review, refine, and finalize content - Manage production workflows, timelines, approvals, and publishing logistics - Proofread, format, and adapt content to meet brand, compliance, and platform standards - Support major content initiatives, launches, and ongoing social media production - Maintain organized documentation of project status, workflows, and completed deliverables - Collaborate with the manager and cross-functional stakeholders to ensure timely execution of priorities Active Projects - Instagram content packages - Multiple content versions for DBA and Non-DBA agents - Canva template ecosystem and asset libraries - Content guides (Getting Started, Setup, General Market) - Content production workflows and execution Required Skills - Expert-level Canva experience, including template creation, social media design, and project management - Strong content creation, digital design, and copywriting skills - Experience managing high-volume content production in fast-paced environments - Familiarity with compliance processes, preferably within regulated industries such as financial services, insurance, or healthcare - Financial literacy and experience creating financial or educational content - Knowledge of social media best practices, platform algorithms, and emerging trends - Experience using AI tools including *ChatGPT, Microsoft Copilot, Claude, Canva AI, or similar technologies, with the ability to apply *human judgment and fact-check AI-generated content - Strong organizational skills with experience managing multiple projects and production deadlines - Proficiency in Microsoft Office Suite - Excellent attention to detail and commitment to brand consistency - Research, critical-thinking and problem-solving skills - Minimum of 3 years experience creating thought-leadership content ideally in the financial services space. Looking for someone with a familiarity with most popular and common financial education topics and themes. - Portfolio is required and needs to be easily assessable. Preferred Qualifications - Experience working within financial services, insurance, or other regulated industries - Experience developing scalable content systems, templates, and documentation - Ability to balance creativity with operational execution and process improvement - Experience collaborating across cross-functional marketing, creative, compliance, and digital teams

• Write compelling scripts for livestreams, short-form videos, product demonstrations, brand campaigns, social content, and customer marketing initiatives • Partner closely with Creative Services, Customer Success, Marketing, Sales, and Product teams to develop content that aligns with client goals and business objectives • Translate complex products and brand messaging into clear, engaging, and conversion-focused storytelling • Leverage AI-powered writing and research tools to accelerate ideation, drafting, editing, and content optimization • Adapt tone, messaging, and style across multiple brands, industries, and audiences while maintaining authenticity • Continuously iterate scripts based on creative feedback, audience engagement, and performance metrics • Stay on top of emerging content trends, creator best practices, and video commerce innovations to keep our content fresh and effective

Role Description We are seeking an experienced SEO and Content Marketing Strategist to join our team. This contract role requires a dual focus on developing and executing advanced SEO strategies while supporting content marketing initiatives for B2B and enterprise clients. The ideal candidate will have a deep understanding of SEO best practices, be highly organized, self-directed, and capable of managing complex SEO projects from start to finish. Key Responsibilities - Content Strategy & Development: - Work closely with the content team to align SEO objectives with content strategy, ensuring that content is optimized for both search engines and user experience. - Develop and execute content strategies for websites, landing pages, and other digital assets, focusing on SEO-driven content that aligns with client goals. - Utilize Voice of Customer (VoC) insights and keyword research to inform content creation, ensuring that messaging resonates with target personas. - Conduct content audits to identify gaps and opportunities, recommending improvements to boost organic search visibility. - Optimize existing content for SEO, ensuring that all digital assets adhere to the latest SEO guidelines and best practices. - SEO Strategy & Execution: - Lead the development and implementation of comprehensive SEO strategies tailored to the specific needs of B2B clients, with an emphasis on increasing organic traffic and improving search engine rankings. - Perform in-depth keyword research, focusing on high-intent keywords that drive qualified traffic and conversions. - Conduct technical SEO audits, identifying and resolving issues related to site architecture, crawlability, and indexing. - Optimize on-page elements, including meta tags, headers, content, and internal linking structures, to enhance SEO performance. - Collaborate with the development team to ensure that SEO best practices are followed during website updates and redesigns. - Drive off-page SEO strategies, including link building, outreach, and digital PR, to enhance domain authority and backlink profiles. - Analyze competitors' SEO strategies to identify gaps and opportunities for improvement. - Client Management & Reporting: - Lead client calls, presenting SEO performance reports, discussing strategic initiatives, and managing expectations effectively. - Prepare and deliver detailed SEO reports, including analysis of traffic, rankings, conversions, and other key metrics. - Provide clients with actionable insights and recommendations based on data-driven analysis, helping them achieve their digital marketing objectives. - Continuous Improvement & Collaboration: - Stay updated on the latest SEO trends, algorithm updates, and industry developments, continuously refining strategies to maintain and improve performance. - Collaborate with cross-functional teams, including web developers, designers, and content creators, to deliver cohesive and impactful digital marketing campaigns. - Contribute to internal knowledge sharing and team development by staying abreast of emerging SEO tools and techniques. Qualifications - 4+ years of experience in SEO, with a strong focus on B2B campaigns. - Proven experience in content strategy development, particularly for websites, landing pages, and digital marketing assets. - Deep understanding of SEO principles, including keyword research, on-page optimization, technical SEO, and link building. - Proficiency with SEO tools such as Google Analytics, Search Console, SEMrush, Ahrefs, Moz, and other related platforms. - Excellent communication skills, both verbal and written, with the ability to lead client calls and manage expectations effectively. - Experience in the B2B, SaaS, or tech industry. - Strong project management skills, with the ability to work autonomously in a remote environment, managing multiple projects and deadlines. - Experience with content management systems and project management software (e.g., Asana). Major Pluses - Previous experience at a digital marketing agency. - Proven track record with case studies or a personal portfolio of successful SEO and content strategy work. - Experience with WordPress development, marketing automation, and CRMs. - Knowledge of cross-domain strategies (CRO, UI/UX, Paid Media, etc.). - Proficiency in Excel/Google Sheets and time-tracking software. - Familiarity with GIF-based communication (we love a good GIF!). Location Remote Position Contract Salary $40 - 50/ hour

Role Description ModSquad has partnered with a well-known U.S.-based fast-food chain celebrated for its made-to-order burgers, casual dining experience, and strong brand personality. The brand emphasizes friendly, approachable, and engaging interactions with its customers across social media and digital platforms. Engagement Moderators working with this client will focus on maintaining brand voice, ensuring community safety, and providing warm, playful, and on-brand responses while managing online conversations and content moderation. As a member of this team, you will use Sprout Social to engage with and ensure the client's communities are staying safe and happy! - Commitment: 10-15 hours weekly - Duration: 90 days - Operating Hours: Mon-Sun: 8am-6pm PST - Weekend availability is a must Qualifications - Understands the importance of engagement - Engagement Moderation Experience - Sprout Social experience a bonus! - Food Industry experience or interest a plus! - Available weekends Requirements - A dedicated desktop or laptop computer running Windows 11 or later - 8GB RAM (16 GB preferred) - A reliable, high-speed internet connection - A high-quality headset with a noise-canceling microphone - A quiet, distraction-free workspace suitable for handling calls - Willingness to install ModSquad security software and enable two-factor authentication (2FA) on both your computer and mobile device Company Description ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place. ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulations. Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, New York, and Washington at this time.