MCICS

Overview We are in the business of home ownership and are looking for a Scheduling Coordinator who will find a career home with us. This non-exempt role is for someone who loves working with details in a fast-paced and team-centered environment as you will be responsible for collaborating with multiple parties to facilitate the scheduling of closings in a timely manner. What you will do As a Scheduling Coordinator, you are responsible for completing all scheduling, re-scheduling, and cancellation requests for all closing orders. In this position, you will work directly with signing agents, our clients, and their borrowers to coordinate the events as assigned. Client Service - Coordinate scheduling assignments between signing agent, borrower, and clients - Handle incoming calls from signing agents, borrowers, and clients regarding scheduling - Follow client-specific scripting call dialogue - Meet company production, fee, and turn time standards as set forth by department Manager - Monitor incoming scheduling emails - Complete requests for reschedules and cancellations - Establish and maintain relationships with signing vendors and clients - Address vendor payment questions/issues as necessary Communicate and Collaborate - Communicate openly and respectfully with clients, team members, and leaders - Communicate with closing teams regarding all unscheduled closings and title not cleared files to obtain approval to schedule - Maintain open communication with closing team members and post-closing auditors - Track and report daily work to team leader - Answer incoming phone calls that roll to Vendor Hotline queue - Cross train in answering the company phones, CPL, Patriot Act, and bankruptcy searches - Cross train in Vendor Management and Signing Only to provide coverage during peak times - All other duties assigned What you will bring - High school diploma or equivalent - 1-year customer service experience - Must possess good organizational skills - Strong multi-tasking abilities in a fast-paced environment - Excellent written and verbal communication skills - Proficient with MS Office and office equipment If you have transferrable skills and feel like you would be a good fit, please don’t hesitate to apply! What we offer - Competitive payrates based on skills and experience - Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts - Rest and relaxation: Paid holidays and generous PTO based on tenure - Community and Philanthropy: Paid volunteer time - Paid Maternity and Parental Leave - Contribute to your future: 401K plan and robust continuous learning opportunities - Work Perks Program: Access to discounts that help save money in your daily life Is this the ideal location for you? Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.) Who we are Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us. All onboarding employees will be required to complete a pre-employment background check and drug screening. We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com

Overview We are in the business of home ownership and are looking for a Client Advocate Specialist who will find a career home with us. This non-exempt role is perfect for someone who enjoys customer service and working in a fast paced- environment as you will speak daily with our clients, borrowers and employees and must use strong interpersonal and communication skills to demonstrate success in this role. Your tone of voice speaks volumes to the audiences. What you will do Customer Service - Ongoing customer contact and support to ensure complete customer satisfaction - Answer the phone and direct calls to the appropriate department - Complete all closing protection letters - Conduct bankruptcy and patriot searches - Assist Scheduling Team; scheduling closing appointments with Notaries and Attorneys Scanning/Shipping - Coordinate customized mailings throughout transaction, i.e. Welcome notes, thank you letters. - Assist scanning/shipping team, as needed - Additional duties, as assigned What you will bring - High-school diploma or equivalent - Strong customer service focus - Clear verbal and written communication skills - Ability to work in fast-paced environment and meet deadlines - Capability to work both independently and as part of a team - Problem-solving mindset with ability to multitask - Familiarity with computers, including online searching and typing If you have transferrable skills and feel like you would be a good fit, please don’t hesitate to apply! What we offer - Competitive payrates based on skills and experience - Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts - Rest and relaxation: Paid holidays and generous PTO based on tenure - Community and Philanthropy: Paid volunteer time - Paid Maternity and Parental Leave - Contribute to your future: 401K plan and robust continuous learning opportunities - Work Perks Program: Access to discounts that help save money in your daily life Is this the ideal location for you? Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.) Who we are Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us. All onboarding employees will be required to complete a pre-employment background check and drug screening. We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com

Overview Job Summary The Title Exam Coordinator will be responsible for the review of the search abstracts from the public real estate records and create various title products based on the client, state, and underwriting guidelines. What you will do - Maintain requests for property searches and replacement policies from vendors. - Review searches and policies received to ensure compliance with order request guidelines. - Manage search invoices in system. - Manage check payments for workshare policies. - Assist with Attorney Title Certification Requests for those states that require one. - Assist with requests for additional documents from vendors, when needed. - Additional Duties, as assigned. What you will bring - Must have High-School Diploma or Equivalent - 1 to 3 Years of searching & examining experience with Default Products including REO, Deed In Lieu, Foreclosure and Post Foreclosure - Strong Customer Service Focus - Ability to Work in Fast-Paced Environment and Meet Deadlines - Experience Multi State Underwriting and State Guidelines - Capability to Work both Independently and as part of a Team. - Problem-Solving Mindset with Ability to Multitask - Proficient Typing (55 wpm minimum) What we offer - Competitive payrates based on skills and experience - Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts - Rest and relaxation: Paid holidays and generous PTO based on tenure - Community and Philanthropy: Paid volunteer time - Paid Maternity and Parental Leave - Contribute to your future: 401K plan and robust continuous learning opportunities - Work Perks Program: Access to discounts that help save money in your daily life Is this the ideal location for you? Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.) Who we are Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us. All onboarding employees will be required to complete a pre-employment background check and drug screening. We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com

Overview We are in the business of home ownership and are looking for a Title Examiner who will find a career home with us. This non-exempt role is for someone who enjoys working independently in a fast-paced environment as you will be responsible for searching for public records and examine titles to determine the legal condition of primarily residential property title. What you will do Researching properties and resolving issues - Perform title examination and examine the chain of title for a wide range of title orders, primarily residential - Abstracts and analyzes records such as mortgages, liens, judgments, easements, vital statistics, and plat and map books to determine both ownership and legal restrictions and to verify legal description of property and completeness of records - Resolves most issues such as missing information, incomplete, inaccurate or contradictory information contained in the title documentation - Prepares initial title commitment documentation based on the application of procedural guidelines Strong attention to detail - Prepares and reviews reports for accuracy - Copy or summarize recorded documents that affect the condition of title to the property - May provide underwriting interpretation within established guidelines What you will bring - High School Diploma or Equivalent - 5+ years experience of searching and examining experience with refinance and resale transactions, California experience required - Strong customer service focus - Proficient typing (55 WPM) If you have transferrable skills and feel like you would be a good fit, please don’t hesitate to apply! What we offer - Competitive payrates based on skills and experience - Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts - Rest and relaxation: Paid holidays and generous PTO based on tenure - Community and Philanthropy: Paid volunteer time - Paid Maternity and Parental Leave - Contribute to your future: 401K plan and robust continuous learning opportunities - Work Perks Program: Access to discounts that help save money in your daily life Is this the ideal location for you? Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.) Who we are Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us. All onboarding employees will be required to complete a pre-employment background check and drug screening. We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com

Overview Closing Coordinator We are in the business of home ownership and are looking for a Closing Coordinator who will find a career home with us. This non-exempt role is for someone who enjoys customer service and working in a fast-paced, team-centered environment as you will be responsible for collaborating with multiple parties to facilitate the closing process in a timely manner. What you will do As a Closing Coordinator, you are responsible for coordinating all aspects of finalizing the loan closing process. You will communicate with clients, borrowers, internal staff, and outside agencies to facilitate all closing issues in a timely manner, consistent with company-defined standards. Process and Quality Assurance - Review Closing Instructions and prepare Closing Disclosure/ALTA - Audit Loan Documents before closing for accuracy - Coordinate closing with borrowers, agents and attorneys - Confirm closings and work with clients borrowers to resolve any issues - Pre-balance files for disbursement of funds - Ensure compliance with federal, state, and client requirements through extreme attention-to-detail in preparation of closing documentation Data Analysis and Reporting - Review and manage daily reporting and dashboards for CD prep, closings and disbursements Communicate and Collaborate - Communicate openly and respectfully with clients, team members, and leaders - Work with agents, attorneys, borrowers and lenders to confirm closing details - Act as a liaison for borrowers, assisting with questions/concerns throughout process - Manage and support lender relationships - Additional duties, as assigned What you will bring - High-school diploma or equivalent - 1-5 years of experience within real estate or mortgage industry - Working knowledge of real estate titles, deed preparation, and closings - Strong customer service focus - Clear verbal and written communication skills - Ability to work in fast-paced environment and meet deadlines - Strong attention to detail - Self-motivated: ability to work with minimal supervision - Capability to work both independently and as part of a team - Problem-solving mindset with ability to multitask - Proficiency with computers, including Microsoft Office If you have transferrable skills and feel like you would be a good fit, please don’t hesitate to apply! What we offer - Competitive payrates based on skills and experience - Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts - Rest and relaxation: Paid holidays and generous PTO based on tenure - Community and Philanthropy: Paid volunteer time - Paid Maternity and Parental Leave - Contribute to your future: 401K plan and robust continuous learning opportunities - Work Perks Program: Access to discounts that help save money in your daily life Is this the ideal location for you? Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.) Who we are Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us. All onboarding employees will be required to complete a pre-employment background check and drug screening. We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com

Overview Closing Coordinator We are in the business of home ownership and are looking for a Closing Coordinator who will find a career home with us. This non-exempt role is for someone who enjoys customer service and working in a fast-paced, team-centered environment as you will be responsible for collaborating with multiple parties to facilitate the closing process in a timely manner. What you will do As a Closing Coordinator, you are responsible for coordinating all aspects of finalizing the loan closing process. You will communicate with clients, borrowers, internal staff, and outside agencies to facilitate all closing issues in a timely manner, consistent with company-defined standards. Process and Quality Assurance - Review Closing Instructions and prepare Closing Disclosure/ALTA - Audit Loan Documents before closing for accuracy - Coordinate closing with borrowers, agents and attorneys - Confirm closings and work with clients borrowers to resolve any issues - Pre-balance files for disbursement of funds - Ensure compliance with federal, state, and client requirements through extreme attention-to-detail in preparation of closing documentation Data Analysis and Reporting - Review and manage daily reporting and dashboards for CD prep, closings and disbursements Communicate and Collaborate - Communicate openly and respectfully with clients, team members, and leaders - Work with agents, attorneys, borrowers and lenders to confirm closing details - Act as a liaison for borrowers, assisting with questions/concerns throughout process - Manage and support lender relationships - Additional duties, as assigned What you will bring - High-school diploma or equivalent - 1-5 years of experience within real estate or mortgage industry - Working knowledge of real estate titles, deed preparation, and closings - Strong customer service focus - Clear verbal and written communication skills - Ability to work in fast-paced environment and meet deadlines - Strong attention to detail - Self-motivated: ability to work with minimal supervision - Capability to work both independently and as part of a team - Problem-solving mindset with ability to multitask - Proficiency with computers, including Microsoft Office If you have transferrable skills and feel like you would be a good fit, please don’t hesitate to apply! What we offer - Competitive payrates based on skills and experience - Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts - Rest and relaxation: Paid holidays and generous PTO based on tenure - Community and Philanthropy: Paid volunteer time - Paid Maternity and Parental Leave - Contribute to your future: 401K plan and robust continuous learning opportunities - Work Perks Program: Access to discounts that help save money in your daily life Is this the ideal location for you? Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.) Who we are Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us. All onboarding employees will be required to complete a pre-employment background check and drug screening. We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As the Title Operations Coordinator, you will work directly with the Title Operations Team Leader and be responsible for: - Assigning new title orders as they appear on the dashboard - Following up on title orders daily - Processing incoming documents/fax folder, as necessary - Monitoring group email and processing incoming requests - Monitoring vendors for quality, turn times, and fees - Reviewing Callback Sheets from vendors, i.e., working on rejected files - Updating internal contacts and client contacts regarding order status as necessary - Answering incoming calls to the title department as necessary - Working on any other projects assigned by team leader/manager - Generating reports, in conjunction with Dashboard/Notifier, which includes the Review Daily, Title WIP, and WIP - All other duties as assigned Qualifications - High school diploma or equivalent - Minimum 1 year(s) practical work experience within the real estate industry or vendor management service - Working knowledge of real estate titles - Proficiency with personal computers, MS Office, and office equipment - Ability to be goal and detail-oriented, persistent and motivated - Possess high level of initiative, ability to handle stressful situations, meet deadlines - Work well in team environments and carry out responsibilities with minimal supervision - Control client communications and conflict resolution - Experience at working both independently and in a team-oriented, collaborative environment - Conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities Benefits - Competitive pay rates based on skills and experience - Extensive benefits package including: - Medical, dental, vision, HSA, mental health programs - Employee Assistance Program - Short term disability - Voluntary insurance (LTD, auto, home, life, legal, pet, identity theft) - Employee discounts - Paid holidays and generous PTO based on tenure - Paid volunteer time - Paid Maternity and Parental Leave - 401K plan and robust continuous learning opportunities - Access to discounts that help save money in your daily life Company Description Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.