• Build and maintain a clear, actionable roadmap aligned with company goals • Translate user needs and business requirements into well-defined product features • Cover the entire user journey – making sure even edge cases are addressed • Monitor performance and iterate based on data-driven insights • Ensure a smooth product development process and prioritise effectively • Run user surveys to deeply understand player needs • Communicate roadmap, decisions, and priorities effectively across stakeholders

Role Description The Business Product Compliance and Partnerships team serves as strategic compliance advisors to Block business teams, partnering with them to define product launch requirements, identify corresponding controls, and provide ongoing compliance support throughout the product lifecycle. This involves support efforts such as ongoing risk assessments, audits/exams, documenting Policies, Standards, Procedures, and Regulatory Change Management. Product Compliance Managers (PCMs) are key decision makers on compliance controls and recommendations to Product teams. Additionally, PCMs work closely with partner banks to help build and maintain world-class compliance programs for affiliated products. We are seeking a PCM to support Square's Lending compliance program. In this role, reporting to Block's Lending Product Compliance Lead, you will drive a strong compliance posture for Square's Lending products, including the Square Credit Card. The ideal candidate has experience working directly with product teams on a day-to-day basis, while also being able to provide effective oversight and governance of key compliance activities such as: - Issues management - Testing and monitoring - Policies and procedures - Regulatory exam management support - Complaints management - Credit decisioning policies and model risk management Lastly, it is critical the candidate is a great, collaborative partner, who has experience working with Bank Partners, Product, Engineering, Design and Legal teams. You Will: - Partner with Product and Regulatory Counsel to understand the Legal obligations associated with new products and features - Identify, document and support the design of strong, mitigating controls in accordance with Legal requirements - Be embedded with Product partners, understanding their strategic vision, and providing strategic compliance advice and support - Identify product gaps in controls and collaborate on compliant remediation plans - Work with other Compliance partners to identify, document, and develop an inventory of risks and controls for the Square Lending products Qualifications - 8+ years in the compliance industry, ideally with experience in payments and lending compliance - Strong regulatory knowledge, specifically in areas pertaining to AML/BSA, UDAP/UDAAP, Truth in Lending Act (TILA), Regulation Z, Military Lending Act (MLA), Fair Credit Reporting Act (FCRA), and Equal Credit Opportunity Act (ECOA) - A metrics-driven approach to create substantiated solutions - Operational knowledge in strongly support our Product partners - Ability to influence others and gain support around compliance goals - Work with team members of all levels Benefits - Remote work - Medical insurance - Flexible time off - Retirement savings plans - Modern family planning Company Description Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people: - Square makes commerce and financial services accessible to sellers. - Cash App is the easy way to spend, send, and store money. - Afterpay is transforming the way customers manage their spending over time. - TIDAL is a music platform that empowers artists to thrive as entrepreneurs. - Bitkey is a simple self-custody wallet built for bitcoin. - Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

• Define and communicate a clear platform vision, strategy, and roadmap aligned with company priorities. • Own it end-to-end from first principles through to execution. • Establish ownership, processes, and prioritisation frameworks for platform initiatives, driving prioritisation based on business, product, and technical needs. • Lead and grow the platform function, including future hiring decisions and team structure design - with a mature team structure and growth plan established within the first year. • Partner with Engineering, Product, and executive leadership on cross-functional alignment and planning. • Ensure the platform supports product scalability, reliability, and long-term technical direction - materially reducing delivery blockers in the first 6 months and delivering measurable improvements in delivery speed, reliability, and scalability over time. • Represent the platform function at leadership level and contribute to broader company strategy, with platform recognised as a strategic enabler of product growth across the organisation.

• Own the backlog end-to-end. Discovery, story writing, prioritization, sprint planning, and delivery oversight. • Maintain a groomed backlog at least two sprints deep at all times, with clear acceptance criteria on every story before it enters a sprint. • Write stories engineers and QA can act on. Clear scope, unambiguous acceptance criteria, no surprises mid-sprint. • Partner with design on lobby and menu UI. Push back when something isn't right. Be the player's advocate in every design conversation. • Collaborate with FE engineering on technical tradeoffs. Understand the constraints, contribute to feasibility discussions, and help the team make good calls under pressure. • Keep stakeholders informed and aligned. Proactively surface tradeoffs, share progress, and resolve priority conflicts before they escalate, especially with the casino vertical. • Run sprint ceremonies and improve how the team works. Planning, refinement, retrospectives - lead them well and use them to drive continuous improvement. • Take initiative beyond the job description. When something is getting in the team's way, fix it - even if it's not strictly your problem.