Role Description Zynx Health is seeking a Clinical Content Specialist to join our Clinical Content department. The Clinical Content Specialist plays a pivotal role within our Clinical Content department, a team of clinicians and editors focused on developing actionable, evidence-based tools that improve patient outcomes across care settings. This role requires clinical expertise, familiarity with healthcare technology (especially EHRs), and the ability to translate complex clinical evidence into usable, high-impact tools. This position will be 100% remote. Responsibilities - Clinical evidence analysis & content development - Analyze and synthesize clinical research and practice guidelines to inform content development. - Create and maintain concise, evidence-based summaries grounded in the latest clinical literature. - Design and update clinical decision support content—including protocols, order sets, care plans, documentation templates, flowsheets, and care pathways—within our content management system. - Develop innovative clinical content to support high-quality patient care, aligned with current standards and best practices. - Client engagement & support - Respond promptly and expertly to client questions and content-related feedback. - Participate in client-facing activities, including presentations, product demonstrations, and implementation support. - Assist in onboarding and educating clients on clinical content use and best practices. - Cross-functional collaboration & strategy - Partner with teams across the organization, including product, implementation, sales, and clinical leadership, to enhance content quality, consistency, and usability. - Contribute to strategic initiatives aimed at improving content effectiveness and aligning with company objectives. Qualifications - Master’s degree in nursing or a healthcare-related field required. - Minimum of 2 years of clinical experience as a nurse practitioner. - At least 2 years of experience developing or managing clinical decision support content integrated into workflows. - Strong knowledge of clinical informatics and clinical decision support systems (e.g., order sets, templates, protocols). - Experience with EHRs, CPOE, and care management systems. - Excellent written and verbal communication skills. - Strong analytical thinking and attention to detail. - Ability to work independently and collaboratively in a fast-paced, deadline-driven environment. - Experience presenting to diverse audiences, including clinical and non-clinical stakeholders. - Familiarity with evidence-based medicine, quality measures, and healthcare regulatory standards. - Familiarity with ontology, UMLS, SNOMED CT, or other clinical coding systems. Requirements - Travel: Up to 10% for conferences, company and client meetings, and training sessions. - Client Interactions: Up to 30% involvement in sales, renewal, or implementation calls that may not be directly related to content development or optimization. Benefits - Competitive salary. - Extensive benefits including medical, dental, vision, short and long term disability, life insurance, and matching 401k. - Paid holidays and paid time off. - Employee assistance program. - Flexible spending savings account.

• Monitor interactions across social platforms to keep communities safe and respectful • Apply community standards by removing inappropriate, offensive, or spam content • Identify and flag sensitive concerns, customer complaints, or potential crises for the appropriate teams to address • Track trends, frequently asked questions, or common complaints that can help improve user experience

• Content creation for our social media channels (posts, reels, stories) • Creating content for newsletters, website and blog • Independent editing of our podcast (including teasers and episode preparation) • Support for campaigns, events and marketing projects — both independently and as part of a team • Room for your own ideas, new formats and creative freedom

• Build and own content strategy aligned to the buyer journey • Develop quarterly content plans tied to campaigns and go-to-market priorities • Partner with Demand Generation and Product Marketing to drive pipeline impact • Create and lead the development of range of content, including white papers, case studies, blogs, webinars, and other strategic assets • Translate complex eDiscovery topics into clear, engaging content • Develop content that positions KLDiscovery as a trusted and differentiated industry voice • Leverage generative AI tools to support content creation, research, and ideation • Apply prompt engineering techniques to produce on-brand, high-quality outputs • Edit and refine AI-generated content to meet standards for tone, accuracy, and clarity • Partner with Product Marketing, Sales, and subject matter experts to ensure accuracy and relevance • Support and elevate sales enablement with case studies and supporting assets • Interview internal experts and translate insights into high-impact content • Optimize content for search and discoverability • Track performance including traffic, engagement, and conversion • Use analytics tools to continuously refine and improve content performance • Develop and optimize gated content to support lead generation and nurturing • Align content with campaigns to drive MQL and SQL growth • Continuously improve content effectiveness based on conversion and pipeline performance