Loadsmart

• Execute the daily cash application process, posting customer payments to invoices in the ERP. • Monitor the unapplied payments backlog, investigating unmatched transactions and proactively reaching out to customers when remittance information is missing. • Perform daily review of Debit Memos and Credit Memos. • Respond to internal tickets and process/reconcile electronic payments across multiple platforms following internal procedures. • Support KPI tracking for time-to-apply and unapplied volume metrics, escalating complex or high-risk discrepancies to the Payments Lead.

• Serve as the subject matter expert for our SaaS-based TMS platform • Accelerate customer integration by planning, managing, and overseeing parallel integration projects using APIs and EDI • Work closely with sales to demo solutions, answer complex technical questions, and ensure customers realize the maximum value from our system

• Carry and achieve a personal annual sales quota, directly owning a pipeline of net-new and expansion opportunities across ShipperGuide • Actively prospect, develop, and close strategic deals, modeling best-in-class selling behaviors for the team • Own and manage a personal book of business, including key accounts and high-value prospects, with full accountability for forecasting and pipeline health • Develop and execute a unified go-to-market strategy for both ShipperGuide and OpenDock that maximizes market penetration and revenue growth • Drive full-funnel sales execution, from lead qualification to closing and onboarding • Establish repeatable sales processes and ensure consistent adoption of tools, CRM hygiene, and reporting standards • Partner with marketing to define and refine ICPs, messaging, and campaign strategies • Align with Customer Success to ensure a smooth handoff from sales to onboarding and retention initiatives • Collaborate with Finance on pricing strategies, discount approvals, and revenue forecasting • Work with the Account Management team to proactively identify and execute account growth strategies, including upsells and cross-sells • Work closely with Managed Transportation and Brokerage sales leadership to identify cross-sell and upsell opportunities

• Actively prospect new business opportunities with high-volume outreach via phone, email, LinkedIn, virtual meetings and onsite customer meetings. • Identify key decision makers and business drivers, and relentlessly present the Loadsmart pitch in a compelling way. • Drive complex sales cycles from initial contact to successful onboarding within a fast-paced sales environment. • Adeptly guide customers through complex integration projects, contracts, RFPs and onboarding processes. • Build and manage a strong pipeline of Enterprise and Mid-Market customers, and coordinate with sales management to provide accurate sales forecasts. • Partner closely with Loadsmart’s customer success-focused Account Management team to ensure high long-term customer retention. • Exhibit utmost dedication to constantly refining your sales skills. Practice frequent role-play, objection-handling exercises, and pitch demos. Actively seek and apply constructive feedback and data analysis observations to constantly refine your approach. • Insightfully evaluate Loadsmart’s current product offerings and roadmap. Actively share customer feedback and your own observations with Loadsmart Product and Engineering teams to enhance value for your customers. • Become a subject matter expert on our business, including processes, operations, technical capabilities, the competitive landscape, and remaining up-to-date on industry news. • Participate as an active member of our collaborative sales team and contribute to our culture of sales success.

• Build and manage a prospect pipeline through direct outreach, LinkedIn engagement, and regional events. • Identify and map key decision-makers across mid-market shippers, 3PLs, and logistics tech companies. • Conduct discovery conversations and qualify prospects based on pain points and buying signals. • Localize Loadsmart’s messaging, collateral, and case studies for LATAM audiences. • Create region-specific assets such as 1-pagers, intro decks, and customer stories. • Support industry events and conferences by driving lead generation and brand awareness. • Provide competitive intelligence, customer feedback, and market insights to refine GTM strategy. • Maintain accurate CRM records, track pipeline health, and report weekly on opportunity status. • Measure event impact and relationship-building progress to inform leadership decisions.

Title: Account Executive Location: Brasília / Remote Type: Independent Contractor Workplace: remote Category: Digital Sales Job Description: ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY? Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)! We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less. With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork. We are looking for a talented and driven Account Executive to join our team! We are seeking a high-performing, self-motivated sales professional who thrives in fast-paced, high-growth environments and is passionate about building strong customer relationships. The ideal candidate is resilient, consultative, intellectually curious, and eager to master the logistics technology space while delivering meaningful value to customers. As an Account Executive at Loadsmart, you will play a critical role in expanding our customer base and driving revenue growth. You’ll own the full sales cycle from prospecting and pitching to negotiation and onboarding while partnering cross-functionally to deliver an exceptional customer experience. This role requires an entrepreneurial mindset, a relentless drive to exceed targets, and the ability to navigate complex transportation and supply chain challenges with confidence. WHAT YOU GET TO DO: - Actively prospect new business opportunities with high-volume outreach via phone, email, LinkedIn, virtual meetings and onsite customer meetings. - Identify key decision makers and business drivers, and relentlessly present the Loadsmart pitch in a compelling way. - Drive complex sales cycles from initial contact to successful onboarding within a fast-paced sales environment. - Adeptly guide customers through complex integration projects, contracts, RFPs and onboarding processes. - Build and manage a strong pipeline of Enterprise and Mid-Market customers, and coordinate with sales management to provide accurate sales forecasts. - Partner closely with Loadsmart’s customer-success-focused Account Management team to ensure high long-term customer retention. - Exhibit utmost dedication to constantly refining your sales skills. Practice frequent role play, objection handling exercises and pitch demos. Actively seek and apply constructive feedback and data analysis observations to constantly refine your approach. - Insightfully evaluate Loadsmart’s current product offerings and roadmap. Actively share customer feedback and your own observations with Loadsmart Product and Engineering teams to enhance value for your customers. - Become a subject matter expert on our business, including processes, operations, the competitive landscape, and remaining up-to date on industry news. - Participate as an active member of our collaborative sales team and contribute to our culture of sales success. REQUIRED QUALIFICATIONS: - Direct sales experience in Supply Chain SaaS - Must be proficient in english - Able to work autonomously and have the ability to work independently - 3+ years direct sales experience with Enterprise or Mid-Market B2B Sales with a consistent track record of achieving quota - Excellent communication, customer service and project management skills - Enthusiasm and a high degree of energy - Experience working in a high-pressure, deadline-driven environment - Willingness to work in a highly entrepreneurial and teamwork-oriented environment - Experience with Salesforce, SalesLoft, ZoomInfo and LinkedIn Sales Navigator preferred WORKING AT LOADSMART: - Competitive base salaries - we believe in rewarding top talent - Extremely competitive Equity package - become a shareholder in our company! - Loadie Time Off - PTO and sick days without a limit At Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability. It is the policy of Loadsmart that all offers of employment made shall be contingent upon successful completion of electronic background check(s). These checks will be job-related, consistent with business necessity and conducted by our vendor, pursuant to all applicable laws, rules, policies and procedures of our candidates' specific locale. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Partner with Marketing, Sales, Finance leaders, and other business teams to identify repetitive, high-volume workflows that are strong candidates for AI automation. • Design and build AI agents using no-code and low-code platforms (Claude, n8n, etc.). • Run discovery sessions with business stakeholders: map current-state workflows, document pain points. • Own the full delivery lifecycle: prototype, test with end users, iterate, and hand off with documentation and training. • Maintain a prioritized backlog of automation opportunities across business units, informed by business impact and implementation effort. • Build and run an internal AI Agents enablement program: run hands-on workshops, publish reusable templates and playbooks, and coach business teams so they can build and maintain their own agents over time.

• Research and verify carriers using multiple online platforms to ensure legitimacy and compliance with company standards. • Document our internal system to keep accurate records of carrier qualifications and compliance status. • Analyze data and make informed decisions regarding carrier approval and risk assessment. • Process requests efficiently in a fast-paced environment while maintaining accuracy and meeting established service levels. • Collaborate with internal teams to address and resolve any carrier compliance issues or discrepancies. • Prioritize and multitask effectively while handling a high volume of carrier approvals.

• Actively prospect new business opportunities with high-volume outreach via phone, email, LinkedIn, virtual meetings, and onsite customer meetings • Identify key decision makers and business drivers, and relentlessly present the Loadsmart pitch in a compelling way • Drive complex sales cycles from initial contact to successful onboarding within a fast-paced sales environment • Adeptly guide customers through complex integration projects, contracts, RFPs, and onboarding processes • Build and manage a strong pipeline of Enterprise and Mid-Market customers, coordinating with sales management to provide accurate sales forecasts • Partner closely with Loadsmart’s customer success–focused Account Management team to ensure strong long-term customer retention • Exhibit dedication to constantly refining your sales skills through role play, objection handling, pitch demos, and applying feedback and data insights • Evaluate Loadsmart’s product offerings and roadmap, sharing customer feedback and observations with Product and Engineering to enhance customer value • Become a subject matter expert on our business, including processes, operations, the competitive landscape, and industry news • Participate as an active member of our collaborative sales team and contribute to our culture of sales success

• Proactively communicate with customers on the status of their shipments and when issues arise. • Work cross functionally with other departments to ensure loads are meeting OTP and OTD KPI’s. • Handle quote & book tasks as required by the subset of customers assigned. • Direct scheduling / rescheduling of appts as needed. • Perform scorecard audits - ensure both external and internal metrics are aligned. • Process accessorials in a timely manner. • Assist with fixing RPM/FSC discrepancies for billing