Kooth

Role Description This role is intended to provide leadership support to the direct service team (Practitioners and Care Coordinators) working on Kooth services throughout service hours. This is a non-clinical role which provides operational support to the service team but Shift Leads must be comfortable working in a role that is clinically adjacent. How You’ll Make an Impact: Main Responsibilities: - Provide critical support to the direct service team. - Ensure smooth and efficient service delivery across Kooth platforms. - Support Direct Service Team On Shift: - Act as leaders to the direct service team working on Kooth services. - Provide guidance and support to the direct service team on Kooth policies and clinical requirements. - Oversee direct service team time punching and meal break adherence. - Advise practitioners on clinical resources to manage risk as appropriate. - Provide support to direct service team members experiencing IT issues that are preventing them from engaging with service users. - Collaborate with Licensed Clinical Professionals (LCPs) to ensure practitioners have access to clinical support as needed while interacting directly with service users. - Collaborate with Service Delivery Operations Leadership to share feedback related to employee performance. - Share feedback recommendations with Service Operations and Clinical leadership. - Document shift needs and key details to inform leadership of day-to-day service flow. - Manage direct service team needs using Slack workflows and update tracking file with relevant details regarding need resolution. - Monitor Data and Provide Oversight: - Confirm practitioner readiness for scheduled coaching sessions. - Oversee service wait times to ensure timely management of service user needs in the drop-in queue. - Ensure compliance with Service Level Agreements (SLAs). - Monitor surge activity and take appropriate actions to address needs on shift to support overall service delivery. - Update documentation as needed to provide clarity on shift operations and needs. - Remain Up To Date on Trainings: - Engage with practitioner trainings on service processes and clinical guidance to maintain ability to provide highest level guidance to the practitioner team on shift. - Other Duties As Assigned: - Engage with ad hoc projects as assigned to define process and guidance to improve the flow of shift operations. Qualifications - Permanently reside within the US 48 contiguous states. - Minimum education: Bachelor’s Degree or commensurate experience. - Experience working with shift operations and schedule management. - Experience working with data visualizations in a dashboarding tool (e.g. Tableau). - Experience in a start-up environment. - Experience in behavioral health or clinical setting. - Bilingual in English and Spanish (preferred). Requirements - This role offers an hourly rate of $28-32, based on experience. - Final compensation will be based on a variety of factors, including your education, experience, skills, and overall alignment with the role. Benefits - Excellent Medical, Dental, and Vision Coverage. - Long-Term Incentive Plan (LTIP). - 401(K) Retirement Plan with company match. - Generous Paid Time Off. - Remote-first flexibility and work-from-home support. - Paid parental leave. - Learning & development opportunities. - 8 Paid Holidays, plus two half-day holidays (Christmas Eve and New Year’s Eve).

Role Description We are looking for a Clinical Governance Officer to join the Clinical Governance team on a temporary secondment. This will last 6 months, and is a full-time role. Role Objective: - The Clinical Governance Officer is a key member of the clinical team, involved in reporting, data collation, safeguarding, clinical governance, and training. - Collaborating closely with the leadership team, the focus is on delivering high-quality clinical support, safeguarding services, and fostering relationships with external partners. - The role encompasses audits, policy development, and intervention for staff support. Split of the role: - Clinical Governance - 50% - Safeguarding - 20% - Stakeholder Management - 10% - Training - 10% - Analytics, Reporting and Insights - 5% - Management & Leadership - 5% Main responsibilities: - Assist the Clinical & Safeguarding Team in all procedural, policy, and administrative duties. - Champion safeguarding, excellence in clinical work, clinical training, and welfare across Kooth, sharing best practice and ensuring that Kooth policy is enacted in practice. - Support staff working directly with users, including some focus on our f2f teams. - Support the clinical audit and review process, providing feedback to workers from clinical audit cycles and ensuring any concerns identified are appropriately escalated and acted on. - Provide specialist advice and support to staff working in our services, including support for complex cases online, responding to daily clinical and safeguarding requests from workers, and being a robust point of contact and liaison for our f2f services. - Contributing to development of (and facilitation of) specific projects and working groups as agreed with the Head of your department. - Identify and report to the Head of department, any practice areas or systems which place Kooth at risk of not fulfilling their clinical or safeguarding duties and obligations. - Participate in On-Call responsibilities out of office hours (experience dependent). - Support with activities related to quality improvement and quality assurance, both within the clinical team and cross-functionally. - Maintain accurate, detailed and up to date records and in-house documentation, managing these in accordance with the Data Protection Act. - Ensure all record keeping and any transfer of records is done within GDPR requirements and legislation. - Provide support to ensure that clinical policies and procedures are in place. Stakeholder Management: - Support Head of Clinical Governance with commissioner requests and contractual requirements, pulling from various resources, databases, systems, and workers. - Attend briefings/meetings to represent the clinical team and Head of department where appropriate. - Respond to requests for access to records and/or data, liaising internally and externally to provide these within policy. Training: - Support the development and facilitation of our robust clinical training programme, including staff inductions. Analysis, Reporting & Insights: - Ensure that all reporting, including case studies for stakeholders and local authorities, demonstrate robust clinical and safeguarding procedures and processes. - Act as a point of contact in arranging for requests for any data relating to clinical governance (such as narrative, case study, or examples of interventions). Qualifications - Professional qualification in a relevant field (psychology, nursing, social work, counselling) - Professional registration with relevant body - Minimum of three years’ post-qualification experience with children, young people and vulnerable adults in one or more clinical areas. - Trained to a minimum of L3 Safeguarding. Requirements - Experience undertaking investigations following serious incidents or similar. - Demonstrable high level knowledge of research design and methodology and keenness to be involved in ongoing research as part of regular role. Benefits - Competitive Salary: Dependant on experience up to £32,000 - Generous Annual Leave: Enjoy 28 days of annual leave, in addition to public holidays. - Professional Development: Benefit from yearly professional training programmes tailored to your career aspirations. - Financial Security: Pension contributions and annual company share option awards. - Health and Well-being: Comprehensive AXA plan and access to an Employee Assistance Programme (EAP). - Life Assurance: Coverage providing up to four times your annual salary. - Flexible Working: Remote working options for better work-life balance. - Lifestyle Benefits: Incapacity Income Protection for financial stability.

Role Description As a Community Engagement Lead, your primary objective is to engage, inspire, and inform local communities about our services. You’ll connect with young people (ages 13-25), families, community leaders, and educators through digital-first outreach and in-person presentations. By fostering relationships with schools, community organizations, and stakeholders, you will help build brand awareness, drive usage, and support growth within our target regions. How You’ll Make an Impact: - Act as a representative of our brand, building meaningful connections with community leaders, educators, families, and young people. - Present our services in engaging and accessible ways, both in-person and online, through community events, workshops, and digital channels. - Plan and execute outreach initiatives that reflect the unique needs of local communities while maintaining alignment with broader brand and marketing goals. - Work closely with Field Managers and Marketing teams to provide feedback from the field and contribute to ongoing improvements in community outreach strategies. - Work closely with Partnership teams to support system-level integration efforts. - Utilize social media platforms to create and share content that resonates with local audiences, driving engagement and awareness. - Assist in organizing and promoting local events, from webinars to community meetings, that highlight the benefits of our services. - Gather feedback from community members and local ambassadors to inform future initiatives and improve outreach efforts. Qualifications - 4 or more years of experience in community outreach, youth engagement, or a similar field. - Strong presentation skills and comfort speaking to diverse audiences, including young people, parents, and educators. - Proven experience in using digital communication tools and social media platforms (e.g., Instagram, TikTok, LinkedIn) for outreach and engagement. - Ability to drive and travel regularly by car to attend and host community events. Requirements - Experience working in educational settings or with community organizations. - Knowledge of mental health services, youth engagement, or digital health initiatives. - Familiarity with the target demographic (ages 13-25) and issues relevant to young people. - Bilingual or multilingual skills. Benefits - Compensation: The base salary for this role is $80,000 annually. - Excellent Medical, Dental, and Vision Coverage. - Long-Term Incentive Plan (LTIP). - 401(K) Retirement Plan with company match. - Generous Paid Time Off. - Remote-first flexibility and work-from-home support. - Paid parental leave. - Learning & development opportunities. - 8 Paid Holidays, plus two half-day holidays (Christmas Eve and New Year’s Eve).

Role Description The Program Manager, Partnerships plays a critical role in driving the successful expansion of Soluna across California. This role is responsible for owning and advancing key partnership initiatives, ensuring strong coordination across internal teams and a seamless, high-quality experience for external stakeholders. By connecting data, stakeholder activity, and program priorities, this role enables more effective decision-making and consistent program delivery. Working closely with Directors and VPs, this role helps translate strategy into execution, ensuring initiatives are delivered on time, partnerships are effectively managed, and programs operate with clarity and consistency. How You’ll Make an Impact - Stakeholder Management & Partner Engagement: - Deliver a seamless, high-quality experience for external partners - Serve as a primary point of contact for partner coordination and ongoing engagement - Lead meeting coordination, including agendas, follow-ups, and clear next steps - Build strong working relationships with community partners, health plans, and providers - Ensure consistency and continuity across all partner interactions - Cross-Functional Coordination: - Drive alignment across teams to enable execution - Act as the central coordination point across Partnerships, Account Management, Commercial, Marketing, Product, and Clinical teams - Ensure alignment between program goals, stakeholder needs, and internal priorities - Manage dependencies and communication across multiple workstreams - Drive clarity, accountability, and follow-through across teams - CRM Ownership & Data-Driven Operations: - Strengthen visibility and decision-making through data - Own CRM hygiene and usage across the Partnerships team - Ensure partner activity, engagement, and outcomes are accurately tracked - Use data to inform outreach prioritization and engagement strategies - Develop and deliver reporting and insights to support team decision-making - Process Design & Operational Excellence: - Build scalable, efficient ways of working - Design and implement repeatable workflows for partnership management - Identify inefficiencies and lead improvements to streamline operations - Support automation and tooling to reduce manual work and increase consistency - Document SOPs to enable scale and standardization across programs - Performance Tracking & Continuous Improvement: - Drive better outcomes through insight and iteration - Track key program metrics and partnership performance - Identify trends, gaps, and opportunities to improve execution - Translate insights into actionable recommendations - Continuously refine processes to improve team effectiveness and impact What Success Looks Like - Partnership programs are executed consistently and effectively, with clear ownership and accountability - External stakeholders experience seamless, well-coordinated engagement - Cross-functional teams are aligned, with clear communication and strong follow-through - CRM data is accurate, complete, and actively used to drive decisions - Scalable processes and workflows improve efficiency, consistency, and program outcomes Qualifications - 4–7 years of experience in program management, operations, partnerships, or customer success, or equivalent experience - Proven ability to own and drive cross-functional initiatives in a fast-paced environment - Strong organizational and project management skills, with the ability to manage multiple priorities - Experience working with CRM platforms (e.g., HubSpot, Salesforce), with strong attention to data quality - Analytical mindset with the ability to translate data into actionable insights - Clear, professional communication skills with experience managing internal and external stakeholders - Experience in California’s behavioral health, public sector, or education systems preferred - Collaborative, proactive, and solutions-oriented approach Benefits - Compensation: The base salary for this role is $85,000 to $100,000 annually - Excellent Medical, Dental, and Vision Coverage - Long-Term Incentive Plan (LTIP) - 401(K) Retirement Plan with company match - Generous Paid Time Off - Remote-first flexibility and work-from-home support - Paid parental leave - Learning & development opportunities - 8 Paid Holidays, plus two half-day holidays (Christmas Eve and New Year’s Eve)

Role Description We’re looking for a strategic and mission-driven Director of Account Management & Partnerships to oversee a portfolio of Kooth’s U.S. clients outside of California, with a primary focus on Michigan and the broader Midwest region. This role will support our public sector growth through strong relationship management, strategic partnership development, implementation support, and ecosystem engagement across the state of Michigan. The Director will focus on managing complex, government-funded contracts while cultivating partnerships across: - Medicaid payers - State and county health departments - K–12 school systems - Higher education institutions - Community-based coalitions This role will also play an important role in supporting implementation efforts—helping school districts, partners, and community stakeholders successfully launch and integrate Kooth’s services within their existing systems and student support models. You will serve as a key point of contact for our clients and partners in Michigan, ensuring: - Service excellence - Contract compliance - Successful implementation and adoption - Opportunities for renewal and expansion - Building meaningful, sustainable partnerships that deepen Kooth’s impact on youth mental health across the state Qualifications - 7–10 years of experience in account management, public sector partnership development, government relations, or strategic partnerships—ideally within digital health, behavioral health, education, Medicaid, or related sectors - Experience managing public sector contracts and complex stakeholder relationships, including Medicaid MCOs, school systems, state agencies, county partners, or community-based organizations - Strong understanding of government procurement processes, Medicaid policy, public health funding structures, and/or behavioral health ecosystems - Familiarity with the partnership landscape within Michigan (or assigned territory), including existing relationships or experience working across education, youth mental health, healthcare, public sector, or community-based systems - Demonstrated ability to build trust and influence across diverse stakeholder groups, from operational partners to senior government and community leaders - Strong communication, relationship management, and project management skills, with the ability to navigate complex and evolving environments - Ability to create clear, client-facing presentations, reports, and strategic insights using data and tools such as Google Sheets, Slides, and Docs - Passion for equitable access to mental health care and improving outcomes for young people and communities Requirements - Manage a portfolio of high-impact state and regional contracts, ensuring strong delivery, service-level compliance, and client satisfaction - Act as the day-to-day lead for key public sector stakeholders—including commissioners, agency leads, Medicaid and payer partners, and legislative liaisons - Partner with senior leadership to help shape and execute Kooth’s broader commercial and partnership strategy within assigned states or territories - Lead recurring business reviews with clients (monthly, quarterly, and/or annually depending on contract structure) - Identify opportunities for contract renewal and service expansion based on evolving client needs, policy priorities, and market dynamics - Collaborate cross-functionally with Product, Clinical, Engagement, Marketing, and Operations teams - Ensure client and partner feedback informs continuous improvement across Kooth’s delivery model, partnership approach, and member experience - Support the development and execution of Kooth’s U.S. partnership strategy - Represent Kooth at relevant stakeholder meetings, virtual briefings, and sector events - Create and deliver compelling reports, presentations, and dashboards - Serve as a trusted cross-functional partner to teams across Sales, Product, Clinical, Operations, and Marketing - Champion the voice of the client internally - Support operational improvements to scale account management processes Benefits - Compensation: The base salary for this role is $130,000 to $150,000 annually, plus a performance-related bonus - Excellent Medical, Dental, and Vision Coverage - 401(K) Retirement Plan with company match - Generous Paid Time Off - Remote-first flexibility and work-from-home support - Paid parental leave - Learning & development opportunities - 8 Paid Holidays, plus two half-day holidays (Christmas Eve and New Year’s Eve)

Role Description The Director of Government Affairs Operations is responsible for shaping and optimizing how Kooth accesses and secures public sector funding across the US, including grants, RFPs, and emerging funding pathways (e.g., settlement funding, state initiatives). This role ensures Kooth is strategically positioned, operationally prepared, and competitive in pursuing government-funded opportunities by leading submission execution, cross-functional coordination, and funding pathway development. Working in close partnership with the Enterprise Director of Sales Operations and the Enterprise Director of Sales Enablement, this role focuses specifically on how Kooth accesses and wins government-funded opportunities, ensuring we can sustainably expand access to care. While Sales Operations leads pipeline, forecasting, and infrastructure, and Sales Enablement drives seller capability and execution quality, this role ensures Kooth is positioned to unlock and secure funding that enables growth and impact. How You’ll Make an Impact - RFP, Grant & Procurement Execution (End-to-End Ownership) - Own the full lifecycle of government funding opportunities, including RFPs, tenders, grants, and alternative funding submissions. - Lead narrative development, cross-functional coordination, submission, and quality control. - Ensure all submissions are compliant, aligned to evaluation criteria, and delivered to a high standard under tight timelines. - Act as the central orchestrator across US functions (Clinical, Legal, Finance, Product, Service Operations, Account Management). - Proposal Strategy, Infrastructure & Continuous Improvement - Build and scale a high-quality, repeatable approach to procurement submissions. - Develop and maintain templates, content libraries, and standardized workflows. - Define clear win themes and positioning strategies for government buyers. - Continuously improve submission quality through post-submission reviews and win/loss insights. - Ensure consistency and scalability across US and UK markets. - Government Funding Strategy & Legislative Intelligence - Strengthen how Kooth identifies and accesses funding pathways. - Track and evaluate federal, state, and local funding opportunities, including grants and alternative funding streams. - Monitor legislative and policy developments to anticipate market opportunities. - Provide clear, actionable insights to Commercial Leadership on funding access and risks. - Establish structured processes for tracking, prioritization, and coordinated response. - Go-to-Market Alignment for Public Sector Opportunities - Ensure funding strategy, service design, and commercial approach are aligned. - Partner with Commercial Leadership on go/no-go decisions and bid strategy. - Align funding requirements with service model design and commercial viability. - Translate external funding dynamics into clear internal priorities and actions. - Contracting Readiness & Execution - Support a seamless transition from award to contract execution. - Lead internal coordination from notice of award through contracting. - Partner with Legal and Finance to ensure timely, accurate, and commercially aligned contracts. - Track key requirements, deliverables, and dependencies. - Enable a smooth handoff to implementation and account management. - Cross-Functional Coordination & Operational Excellence - Drive clarity and accountability across complex, high-stakes work. - Act as the central coordination point across Clinical, Legal, Finance, Product, Service Operations, and Account Management. - Manage timelines, dependencies, and deliverables across concurrent submissions. - Ensure high-quality outputs under pressure while maintaining a strong candidate and partner experience. Qualifications - Significant experience leading public sector procurement, RFPs, or grant funding processes. - Strong understanding of government funding and policy environments (US and/or UK). - Proven ability to lead complex, cross-functional submissions under tight timelines. - Experience in healthcare, behavioral health, or public sector environments preferred. - Exceptional project management, writing, and coordination skills. - Strong attention to detail with the ability to manage multiple high-priority workstreams. - Strategic mindset with strong execution capability. - Clear, compelling written communication and narrative development skills. - Collaborative, solutions-oriented approach. Benefits - Compensation: The base salary for this role is $140,000 to $150,000 annually plus bonus. - Excellent Medical, Dental, and Vision Coverage. - 401(K) Retirement Plan with company match. - Generous Paid Time Off. - Remote-first flexibility and work-from-home support. - Paid parental leave. - Learning & development opportunities. - 8 Paid Holidays, plus two half-day holidays (Christmas Eve and New Year’s Eve).

Role Description Help individuals develop achievable and measurable goals to monitor success and motivate behavioral change. Provide on-platform behavioral health care to children and youth accessing the service. Providing Structured Wellness Coaching: - Prevention, wellness promotion and psychoeducation through structured coaching sessions - Care coordination & case management - Offering Behavioral Health/ Wellness Coaching interventions - Develop individualized care plans to effectively goal set and action plan for positive behavioral change - Risk assessment and mitigation - Optimize positive mental health by addressing determinants of positive mental health - Minimize mental health problems by addressing determinants of mental health problems - Work with users to determine their problem areas, identify obstacles, and create a plan to achieve their wellness goals Providing Single Session Wellness Coaching: - Applies user-centered design processes, including user research, persona development, and usability testing, to create designs that meet user needs and enhance user experiences. Collaboration & Communication: - Care coordination & case management - To effectively goal set and action plan for positive behavioral change, based on individual needs - Risk assessment and mitigation - Prevention, wellness promotion and psychoeducation through drop-in, single-session coaching - Offering Behavioral Health/ Wellness Coaching interventions - Optimize positive mental health by addressing determinants of positive mental health - Minimize mental health problems by addressing determinants of mental health problems Screening and Assessment: - Mental Health & wellness screening, assessment and progress monitoring - Risk assessment and mitigation - Identify individual users who are experiencing or are at risk of experiencing social, emotional, and/or behavioral difficulties - Identify and support a person in crisis and know when to facilitate referrals Moderation of Submitted Content: - Moderation of service user submitted content following policy and procedures - Risk assessment and mitigation - Optimize positive mental health by addressing determinants of positive mental health - Minimize mental health problems by addressing determinants of mental health problems - Moderating Journals & Goals - Appropriately and encouraging engagement relevant to presenting issues - Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation Warm Hand Offs: - Thrives in a fast-paced, dynamic environment, adapting to changing priorities and managing multiple projects. - Embraces feedback and continuously seeks opportunities for learning and professional development to stay updated with the latest design trends and advancements. Attending supervision, training, meetings: - Attend and effectively contribute to clinical supervision. - Commit to our mandatory in-house training and continuing professional development opportunities. - Attend and effectively contribute to both performance management and team meetings. Administration: - Maintain accurate records in line with Kooth’s policies and procedures, and approved systems and processes. - Liaise with other professionals around safeguarding issues and concerns. - Support operational aspects of Kooth to ensure consistent, reliable, and repeatable experiences. Qualifications - BA level mental health degrees, eg BA in Psychology or Social Work - MA level mental health degree, not licensed - National Certified Peer Recovery Support Specialist - National Association for Alcoholism and Drug Abuse Counselor - Community Health Worker - Permanently reside within the US 48 contiguous states - Six months experience as a crisis worker and/or volunteer experience providing crisis support services. - Bilingual in Spanish is a plus. Requirements - To ensure consistent coverage for our team, the successful candidate must be available during the following window: - Tuesday: 1:30 PM – 10:00 PM PT - Friday and Saturday: 9:45 AM – 6:15 PM PT - Total Hours: 24 hours per week. Benefits - Compensation: This role offers an hourly rate of $25 to $31, based on experience. - We’re committed to transparency and value our candidates time, which is why we share salary ranges in all states—regardless of local requirements. - Final compensation will be based on a variety of factors, including your education, experience, skills, and overall alignment with the role. Equal Employment Opportunity Kooth is committed to creating an inclusive workplace and provides equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. All employment decisions are based on merit, qualifications, and business needs. Reasonable Accommodations Kooth is committed to providing reasonable accommodations for candidates with disabilities, sincerely held religious beliefs, or other protected reasons under applicable law. If you require accommodations during the application or interview process, please contact our HR team. Ready to Join Us? If you’re ready to make a meaningful impact and be part of a team that values purpose-driven work, apply today. Together, we’re shaping the future of digital mental health care.

Role Description Soluna is recruiting California and New Jersey-based leaders ages 18-25 who are passionate about mental health and community building. Gain real-world experience, expand your professional network, and make a difference in your community and on local campuses. As a Young Adult Ambassador, you will be responsible for promoting the Soluna app on high-school campuses (& college for CA only), in your community, and through your social networks. This is an opportunity to gain real-world marketing and UX experience while contributing to a purpose-driven organization aiming to strengthen youth mental health. How You’ll Make an Impact Key Responsibilities: - Spend 2.5 hours/week working on promotion activities and/or collaborating with the Soluna team remotely (via Slack). - Promote the Soluna app through a range of online, community, and campus-based initiatives, including social media, word-of-mouth, and events. - Participate in campus or community events to represent Soluna and share its benefits. - Create and share content (posts, stories, videos) that resonates with teens and young adults. - Collaborate with student organizations and clubs, mental health groups, and school decision makers to drive app downloads. - Participate in media opportunities, including interviews or panel discussions, to highlight the importance of youth mental health and Soluna’s role in helping to transform California’s and New Jersey's mental health systems. - Share regular feedback and insights to help improve the app. - Report regularly on your activities as an Ambassador. Qualifications Preferred Skills & Interests: - Strong Communication Skills – Ability to engage and communicate effectively with peers and on social platforms. - Social Media Savvy – Experience creating content on platforms such as Instagram and TikTok, with an understanding of how to leverage these for brand awareness. - Event Participation & Promotion – Experience or interest in organizing, representing an organization as a participant and/or promoting events, whether virtually or in-person. - Passionate about Mental Health – A strong interest in mental health advocacy, increasing access to quality support, and reducing stigma. - Networking Skills – Ability to connect with student organizations, influencers, and other stakeholders to foster partnerships. - Creativity – Ability to create engaging, relatable, and innovative outreach messages and/or content tailored to a teen and young adult audience. - Self-Motivation & Initiative – Ability to work independently and take initiative in promoting the brand without constant supervision. Requirements Time/Location requirements: - Schedule: Part-time - Hours: 12 hours per month BASELINE (excluding approved scheduled events). - Employment duration: Temporary or seasonal - Estimated start date: 07/13/2026 - Estimated end date: 2/25/2027 - Location: Must reside in the state of California or New Jersey. What You’ll Bring Required Qualifications: - Graduated from high school/received GED - See time requirements and location requirements - Strong willingness to join in-person local events that do not conflict with class schedule - Strong willingness to create social posts/content and share on personal social accounts - Access to reliable internet Desired Qualifications: - Current student attending college in person (Lives in dorms is a plus) and/or strong connections within the community to support promotion efforts - Would be excited to post on personal socials as part of worked hours - Self-transportation for commuting to and from local events (preferred; however, Uber can be provided as needed) What You’ll Get This role offers an hourly rate of $40. We’re committed to transparency and value our candidates' time, which is why we share the hourly rates in all states—regardless of local requirements. Equal Employment Opportunity Kooth is committed to creating an inclusive workplace and provides equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. All employment decisions are based on merit, qualifications, and business needs. Reasonable Accommodations Kooth is committed to providing reasonable accommodations for candidates with disabilities, sincerely held religious beliefs, or other protected reasons under applicable law. If you require accommodations during the application or interview process, please contact our HR team. Ready to Join Us? If you’re ready to make a meaningful impact and be part of a team that values purpose-driven work, apply today. Together, we’re shaping the future of digital mental health care.

Job Title Relationship Manager - South England Reports to: Regional Director Direct Reports N/A Closing Date: 29/4/26 Please note this a maternity cover Kooth is a fast growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support to the nation. Working in partnership with the NHS, we are already the UK’s largest digital mental health platform for young people aged 10-25. We are now rapidly expanding into supporting the NHS adult population, providing corporate solutions to help build mentally healthy businesses, and expanding internationally. The Relationship Manager will have responsibility for ensuring the renewal of their contracts, optimising pricing and the uplift and expansion potential in their patch. Identify and nurture strategic commissioner relationships and build the wider system stakeholder relationships in the contract areas for which they are responsible to effectively promote the amazing outcomes that Kooth delivers. Account Management & Customer Success - Responsible for taking sole responsibility for the renewal of contracts, delivering on opportunities for uplifts, expansions and new opportunities within designated areas and ensuring contracts are on latest pricing structures. - Develop high-quality and timely business case proposals and develop and support tenders as needed to ensure contract renewals are confirmed. - Navigate the shift in contractual relationships intoICS/Health Board structures by identifying and nurturing strategic commissioner relationships and stakeholder relationships pertinent to their contracts. - Seek to challenge and improve current ways of working to implement best in class and proactive customer success strategies and approaches in a consistent way. - Through close strategic commissioner relationships, identify potential new opportunities for Kooth so that colleagues can develop new solutions to meet the identified need, ensuring Kooth and Qwell are both at the heart of new models of care. Stakeholder Management - Identify and nurture strategic stakeholder relationships across the new commissioning structure (including Provider Trusts (NHS) and Provider Collaboratives, CAMHS/AMHS), paying close attention to the local priorities and objectives in the contract areas for which they are accountable are fed into the central reporting function. - Identify and nurture senior-level relationships with the most important partner agencies of statutory, independent and charitable organisations in the region - Network, liaise and hold relationships with the most important partner agencies (statutory, independent and charitable organisations) to embed Kooth in the new ICS/Health Board structure. - Develop and deliver best-in-class customer success presentations and sales pitches to audiences of commissioners, providers and stakeholders including young people and adult cohorts. Analytics, Reporting & Insights - Working strategically with commissioners and the central support team, ensure there is accurate evaluation and reporting on our services and performance, and identify ways we can improve on our delivery. - Forecast, report and record effectively and accurately in a consistent and timely way using SalesForce with contacts, leads, opportunities and activities including regular and timely updating of the Account Plans within your area of responsibility. - Ability to both effectively analyse data, draw out key insights and present them effectively or critically review centrally developed outputs to advance conversations with commissioners and stakeholders - Ability to develop tailored narratives to show impact and effectiveness of Kooth's service to key commissioners and key stakeholders in the ICS/Health Board based on the ICS/Health Board.’s strategic objectives and priorities. Branding & Engagement - Understand the ICS/Health Board structure and governance including strategic objectives within Mental Health Trusts and Provider Collaboratives, to ensure that local priorities and objectives are reflected in the engagement, marketing, customer success strategies in the contracts for which they are responsible. - Close collaboration with the Engagement Team Leader and Engagement Leads for their contract areas, ensuring there is alignment on supporting the promotional efforts. - Support the execution of the strategy for engagement and communication strategies to effectively engage the commissioners in their area.

Role: Engineering Manager Reports to: VP of Engineering Direct Reports: Up to 8 Engineers Full-time Close date: 20th April 2026 Remote (Must be UK based) Kooth is a fast growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support to the nation. At Kooth, our mission is to create welcoming, accessible spaces for personalized digital mental health care that empowers young people to thrive. Grounded in an early-intervention model, we help youth aged 13–25 build resilience, access timely support, and lead fulfilling lives. We are more than a digital service — we are a movement for inclusive, evidence-informed mental health care. Our culture is rooted in our values: Alongside You, Flexible, Compassionate, Committed, and Safe. These guide everything we do - how we show up for young people, how we collaborate as a team, and how we build solutions that meet communities where they are. With Kooth, you’ll be part of something bigger than yourself: meaningful work with measurable impact. Role Purpose: We’re looking for a forward-thinking Engineering Manager to lead a fast-paced, innovative team, helping engineers tackle challenging problems and develop reliable solutions. You will have responsibilities that span people, engineering and delivery. We will rely on you to ensure that engineers grow and thrive as they solve for business outcomes, to provide technical leadership while influencing culture, to facilitate technical delivery, to work with your team on strategy, practices and execution, and to work with leadership to define big picture vision and strategy alignment. Your work will guide young people to the services they need, and have a positive impact on their mental health. If you would like to be part of an ambitious, fun and caring culture in a growing company that is having a positive social impact, look no further – apply today! What you’ll be doing - Lead, manage and support a remote-first, full-stack team of engineers through hiring, coaching, mentoring, feedback, and hands-on career development. - Nurture and champion a collaborative engineering culture where feedback, craft and quality are valued. - Guide your team as they make high-integrity technical decisions, develop sustainable architecture, and evolve near and long-term strategy. - Collaborate to continuously improve your team's agile practices, delivery cadence, ways of working and learning approach. - Work closely with your team and cross-functional peers to enable sustainable and timely delivery of technical solutions. - Provide context, support and guidance as your team works toward driving business outcomes — you will inspire, not merely direct. - Engage with the VP of Engineering and our broader leadership team to set up the Kooth engineering team for future growth and success.