Kooner Fleet Management Solutions

Title: Data Scientist (2008) Location: Sacramento CA US Hybrid Job Description: About Kooner Fleet Management Solutions Kooner Fleet Management Solutions is one of the fastest-growing national providers of on-site fleet maintenance, preventative service, and mobile repair solutions. With nearly a decade of industry experience, Kooner FMS helps fleets reduce downtime, extend vehicle life, and simplify operations through proactive maintenance programs and advanced technology. As a family-founded and field-first company, we take pride in delivering trusted partnerships, exceptional service, and innovative fleet management solutions that keep America’s trucks and trailers road-ready. About the Data Scientist Role We are looking for a Data Scientist to serve as our in-house analytical authority, reporting directly to the CFO, embedded with the executive team, and working across every department to surface the insights that drive how we run and grow the business. This is not a reporting role. This person builds the infrastructure and intelligence layer between our data systems and our decision-making. They don't just find trends, they architect the pipelines, models, and systems that make those trends visible at scale. They find the money we are leaving on the table, identify where we are operating inefficiently, and deliver clear recommendations backed by rigorous statistical modeling – not just charts. This is a hybrid opportunity based out of our corporate office in Sacramento, CA. Where You’ll Make an Impact - Connect and analyze data across FleetIQ, Samsara GPS, Rippling, time schedules, QuickBooks, and Power BI to build a unified view of business performance - Identify cost-saving opportunities and operational inefficiencies across departments; workforce, fleet, dispatch, finance, and field operations - Develop and maintain dashboards and scorecards in Power BI and Tableau that give leadership and department heads real-time visibility into KPIs - Analyze technician profitability, labor cost vs. output, overtime patterns, and timecard compliance - Evaluate GPS and fleet data against clock records to detect off-clock vehicle use, idle time, and route inefficiency - Assess dispatch metrics - time to first assignment, technician response times, job completion rates - and identify structural improvements - Leverage AI tools and prompt engineering to accelerate analysis, automate summaries, and enhance the depth of insight from existing data - Build and maintain master mapping tables to normalize technician names, truck assignments, territory codes, and cross-system identifiers - Partner with the CFO and executive team to frame business questions analytically and return with data-backed recommendations - Proactively surface trends, anomalies, and risks the business is not yet measuring before they become problems What a Strong Performance Looks Like - 60 days: You have audited all key data sources, mapped their schemas and relationships, stood up a data warehouse environment, and delivered a first cross-department performance view to the CFO. - 6 months: Automated data pipelines are running in production. Dashboards are self-refreshing. You have identified and quantified at least three material cost-saving or efficiency opportunities with model-backed recommended actions. - 12 months: A production ML model is influencing at least one operational process. Data is embedded in how the company makes decisions. Leaders are citing your analyses in operational and financial planning. What Makes You a Great Fit Required Experience - 8–10 years minimum in data science, data engineering, or a senior analytical role with a strong engineering component - Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or related quantitative field required; Master's degree preferred - Background in field service, logistics, last-mile delivery, fleet operations, or a similarly data-rich operational business strongly preferred - Demonstrated history of translating data findings into business decisions, not just reports - Experience working directly with finance leadership or C-suite as an analytical partner - Proven ability to integrate data across multiple enterprise platforms with inconsistent formats and naming conventions Technical Skills - Expert-level SQL – complex joins, window functions, CTEs, query optimization, and working with multi-source messy data at scale - Python at a production level – not just pandas scripts, but well-structured, tested, version-controlled code (OOP, virtual environments, packaging) - Power BI and Tableau for production-grade dashboards used by non-technical stakeholders - Excel at an advanced level - pivot tables, complex formulas, model building - Proficient with AI tools and prompt engineering to accelerate insight generation and automate routine analysis tasks Communication & Collaboration - Exceptional verbal and written communication - able to explain a complex finding in two sentences to an executive - Comfort working cross-functionally across operations, HR, finance, fleet, and dispatch - Self-directed and proactive - you identify what needs to be measured, not just what you are asked to measure - Comfortable presenting findings that are uncomfortable - the data tells the truth; you communicate it clearly and constructively Why You’ll Love Joining Our Team - Earn What You Deserve: Competitive pay starting at $120K-$150K based on experience. - Weekly Paydays: Get paid every Friday – no waiting around! - Invest in Your Future: 401(k) with company match. - Health Benefits that Kick in Fast: Medical, Dental, and Vision coverage after just 30 Days! - Time to Recharge: Enjoy paid vacation time, paid sick time, and paid holidays to rest, recharge, and take care of what matters most. - We’ve Got You Covered: Life & Disability Insurance for added peace of mind – because we take care of our team on and off the job. - We’re Here for You: Access to our Employee Assistance Program for support when you need it most – we've got your back. - Grow With Us: Big Career Growth Opportunities in a rapidly expanding, forward-thinking organization. Work Environment - Standard office setting - Must be able to lift up to 10 lbs - Must be able to sit for up to 4 hours at a time Kooner Fleet Management Solutions is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, free from discrimination and harassment. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and are dedicated to fostering a workplace where every team member can thrive.

• Lead and support a team of field technicians who service and maintain client-owned fleets. • Responsible for technician hiring, training, performance management, and day-to-day KPIs to ensure high-quality service delivery. • Oversee maintenance and repair activities, drive adherence to service standards and safety protocols. • Troubleshoot complex service issues and partner with clients and vendors to resolve challenges. • Track, interpret, and act on operational metrics to manage technician performance effectively.

• The Field Manager leads and supports a team of field technicians who service and maintain client-owned fleets. • Responsible for technician hiring, training, performance management, and day-to-day KPIs to ensure high-quality, compliant, and timely service delivery. • Oversees maintenance and repair activities, drives adherence to service standards and safety protocols, troubleshoots complex service issues. • Partners with clients and vendors to resolve challenges. • Track, interpret, and act on operational metrics to hold technicians accountable to measurable standards and surfacing trends to leadership before they become problems. • Maintain an ongoing preventive and corrective maintenance program that sets the standard for service excellence. • Serve as a remote technical resource for complex service issues; diagnosing problems, guiding technicians through repairs, and escalating to vendors or specialists when needed. • Ensure mobile technicians are executing client service agreements to standard, including scheduled maintenance, inspections, and repair work. • Monitor service completion rates and quality across client accounts.

• Full responsibility for revenue, margin, and unit economics across the consumer segment • Set financial targets, build and manage the budget, and deliver profitable growth quarter over quarter • Report directly to senior leadership with full visibility into performance and a seat at the table when it matters • Define how Kooner enters and expands in consumer markets, pricing architecture, service packaging, and geographic sequencing • Determine which acquisition channels to bet on, pressure-test assumptions quickly, and double down on what works • Build a repeatable growth model that can scale across new markets without losing quality or margins • Own the consumer brand from the ground up, how it looks, sounds, and feels at every touchpoint • Set the standard for what a Kooner consumer experience means, from first booking to fifth visit • Build the systems and feedback loops that ensure consistency as the business scales • Identify key hires, make the business case for headcount, and recruit people motivated to build, not just manage • Design the org structure for the consumer division as it grows from zero to scale • Foster a culture that reflects Kooner's family-first values while moving with startup urgency • Design the end-to-end service delivery model; scheduling, dispatch, technician standards, quality control, and customer communication • Adapt existing infrastructure where it fits; build new processes where it doesn't • Keep scalability front of mind, every system you build should work at 10x volume • Own the strategy for turning first-time customers into regulars • Develop service plans, communication cadences, and loyalty incentives that drive repeat business • Define and track the metrics that matter; retention rate, lifetime value, NPS, and churn • Partner with product and tech stakeholders to shape the digital experience; booking, payment, service history, and reminders • Advocate internally for the consumer customer and influence the product roadmap accordingly • Identify gaps in current tooling and drive solutions that improve both the customer and technician experience • Leverage existing relationships and cultivate those relationships to accelerate consumer growth; insurance partners, dealerships, employers, apartment communities, and beyond • Explore fleet-to-consumer crossover opportunities that leverage Kooner's existing national footprint • Stay sharp on competitor moves, market shifts, and evolving consumer expectations • Use those insights to keep Kooner's offering ahead of the curve, anticipating the market, not reacting to it • Feed learnings back into strategy, pricing, and product decisions on a continuous basis

• Manages technician hiring, training, coaching, performance management, discipline, and overtime authorization • Maintains an ongoing preventive/corrective maintenance program which sets the standard for service excellence • Reviews status reports including road calls, breakdowns, parts inventory, repairs, and safety performance • Provides hands-on maintenance assistance as needed.

Are you an experienced and self-motivated Fleet Manager looking to advance your career? If so, Kooner Fleet Management Solutions would like for you to join our growing team! The Fleet/Field Manager will be responsible for leading a team of technicians within our fleet service programs, overall client support and associated maintenance processes that include maintenance, repair and quality assurance. This manager will work in partnership with our Customers, Technicians and Operations teams to ensure overall customer satisfaction, technician performance, safety and billability.    Why Kooner Fleet Management Solutions?  With over 8 years of experience in the industry, Kooner Fleet Management Solutions is recognized as one of the leading providers of fleet maintenance and repair services in the United States. Our commitment to providing efficient and reliable fleet management services ensures that our clients' trucks and trailers remain in top condition, allowing them to operate safely and meet high standards. As a family-owned business, we take pride in our work, our partnerships, and our dedicated team members.     Excellent Benefits:  - Competitive Compensation: $90-110K annually  - Medical, Dental, Vision  - 401K Match  - Life Insurance  - Paid Time Off  - Strong values: We are family owned, we value our employees and we have created a culture based on strong values.  - Grow your skills: We will set you up for success with great training as you come on board and on an ongoing basis.  - Accelerate your career: History shows that strong performers can move up to a Lead or Manager role or follow other paths within our company.  - The stability of an industry leader: Our passion for quality work and excellent customer service have helped us to become an industry leader. Our customers include some of the nation's largest fleet operators.    What the Fleet/Field Manager role looks like:  - Manages technician hiring, training, coaching, performance management, discipline, and overtime authorization
  - Maintains an ongoing preventive/corrective maintenance program which sets the standard for service excellence
  - Reviews status reports including road calls, breakdowns, parts inventory, repairs, and safety performance  - Provides hands-on maintenance assistance as needed.
  - Assures all maintenance-related data is available for input in the vehicle maintenance system  - Responsible for establishing maintenance related training sessions that improve overall fleet condition and operational knowledge of drivers, mechanics, and shop personnel
  - Ensuring efficient utilization, vehicle maintenance quality, and transportation to ready-lines.
  - Fleet inventory/condition reporting, including out of service listing, matched to asset list
  - Responsible for implementation/monitoring of all fleet maintenance activities (e.g. Pre/Post pre-trip, safety lane, warranty recovery, tire standards, oil/lubricants, major component failure, and all new initiatives).
  - Evaluate equipment performance and recommend modifications and/or alternate vendors based on maintenance/costing information.
  - Analyze service issues related to fleet maintenance and performs root cause analysis, recommends remediation methodologies and escalates as needed to address issues.
  - Assists in purchase of
parts  - Supports efforts to create useful metrics and performance (on-line/off-line) diagnostic reporting tools (e.g. machinery dynamics) to support fleet quality trending and fleet maintenance performance.    What our ideal candidate looks like:   - 5-7 years’ experience leading Fleet Maintenance teams  - 7+ years’ experience of fleet maintenance and repair as a heavy-duty technician  - Experienced with creating standardized operating procedures and streamlining processes  - Must excel at managing and influencing the operational and administrative processes inherent in a high growth environment  - Demonstrated ability to build and continuously motivate highly effective teams  - Specialized understanding of maintenance procedures and general knowledge of industry regulations (e.g. EPA, DOT, OSHA) to ensure compliance  - Solid project management, resource planning, oral and written communication skills.  - Strong analytical skills with expertise in researching, interpreting, data management, and report generation.  - High degree of autonomy, yet team oriented with ability to work cross-functionally within the Kooner FMS organization.  - Proficiency with computers, including Google Docs and Fleet System software.  - High School diploma required  Work Environment:   - Combination of office and field settings  - Must be able to lift up to 50 lbs   - Must be able to sit for up to 4 hours at a time   Kooner Fleet Management Solutions is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, free from discrimination and harassment. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and are dedicated to fostering a workplace where every team member can thrive.   Kooner Fleet Management Solutions participates in E-Verify for employment eligibility verification.

• Own Regional Relationships: Serve as the main point of contact for assigned regional customers, providing responsive support and consistent communication. • Reignite Opportunities: Lead efforts to reconnect with dormant accounts, rebuild relationships, and identify paths to reactivation. • Qualify New Business: Manage and qualify inbound web leads, ensuring timely follow-up and effective handoff or conversion. • Drive Growth: Identify opportunities to expand existing accounts through upselling, cross-selling, and strategic engagement. • Create Impact: Understand each customer’s goals, challenges, and fleet dynamics, and craft solutions that align with their business objectives. • Problem-Solve with Purpose: Tackle issues directly, ensuring quick resolutions and consistent client satisfaction. • Collaborate Across Teams: Work closely with sales, marketing, and operations to deliver a seamless customer experience. • Analyze and Report: Track account metrics, prepare insights, and present recommendations that strengthen customer success. • Own Renewals: Manage contracts and renewals with precision and a focus on long-term relationships.

About Kooner Fleet Management Solutions  Kooner Fleet Management Solutions is one of the fastest-growing national providers of on-site fleet maintenance, preventative service, and mobile repair solutions. With nearly a decade of industry experience, Kooner FMS helps fleets reduce downtime, extend vehicle life, and simplify operations through proactive maintenance programs and advanced technology.  As a family-founded and field-first company, we take pride in delivering trusted partnerships, exceptional service, and innovative fleet management solutions that keep America’s trucks and trailers road-ready.  About the Account Manager Role   Drive Growth. Strengthen Regional Partnerships. Create Opportunity.  As an Account Manager, you will support and grow a portfolio of regional customers while helping expand Kooner FMS’s presence in key markets. Working alongside our National Account Manager, this role is focused on building strong day-to-day relationships, re-engaging dormant customers, and serving as the first point of contact for new inbound opportunities.  This is an excellent opportunity for a motivated, relationship-driven professional who enjoys problem-solving, creating value for customers, and contributing to a fast-growing organization. You’ll play a meaningful role in strengthening regional partnerships, generating new business through customer win-back efforts, and helping turn web leads into long-term clients.  If you’re a proactive go-getter who thrives on strengthening partnerships, uncovering opportunities, and driving measurable results, we want to hear from you.  Where You’ll Make an Impact  - Own Regional Relationships: Serve as the main point of contact for assigned regional customers, providing responsive support and consistent communication.  - Reignite Opportunities: Lead efforts to reconnect with dormant accounts, rebuild relationships, and identify paths to reactivation.  - Qualify New Business: Manage and qualify inbound web leads, ensuring timely follow-up and effective handoff or conversion.  - Drive Growth: Identify opportunities to expand existing accounts through upselling, cross-selling, and strategic engagement.  - Create Impact: Understand each customer’s goals, challenges, and fleet dynamics, and craft solutions that align with their business objectives.  - Problem-Solve with Purpose: Tackle issues directly, ensuring quick resolutions and consistent client satisfaction.  - Collaborate Across Teams: Work closely with sales, marketing, and operations to deliver a seamless customer experience.  - Analyze and Report: Track account metrics, prepare insights, and present recommendations that strengthen customer success.  - Own Renewals: Manage contracts and renewals with precision and a focus on long-term relationships.  What Makes You a Great Fit  - Bachelor’s degree in Business, Sales, Marketing, or equivalent experience.  - 1 to 3 years of experience in account management, sales, or customer success within fleet, transportation, or logistics.  - Proven success achieving or exceeding revenue goals.  - Excellent communication, relationship-building, and negotiation skills.  - Self-motivated, organized, and comfortable managing multiple accounts.  - Proficient in MS Office Suite and CRM tools.  - Must be willing to travel up to 20 percent of the time.  Why You’ll Love Joining Our Team  - Earn What You Deserve: Competitive base salary $65,000-$75,000, plus commissions paid quarterly  - Weekly Paydays: Get paid every Friday – no waiting around!  - Remote work flexibility that supports balance, productivity, and performance.  - Invest in Your Future: 401(k) with company match.  - Health Benefits that Kick in Fast: Medical, Dental, and Vision coverage after just 30 Days!  - Time to Recharge: Enjoy paid vacation time, paid sick time, and paid holidays to rest, recharge, and take care of what matters most.  - We’ve Got You Covered: Life & Disability Insurance for added peace of mind – because we take care of our team on and off the job.  - We’re Here for You: Access to our Employee Assistance Program for support when you need it most – we've got your back.  - Grow With Us: Big Career Growth Opportunities in a rapidly expanding, forward-thinking organization.  Work Environment  - Combination of office and field settings  - Must be able to lift up to 10 pounds  - Must be able to sit for extended periods    At Kooner Fleet Management Solutions, we are more than a fleet maintenance company. We are a people-powered organization that keeps America’s fleets road-ready and future-focused.  Ready to take the wheel of your career?  Join Kooner Fleet Management Solutions and help us drive what comes next.      Kooner Fleet Management Solutions is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, free from discrimination and harassment. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and are dedicated to fostering a workplace where every team member can thrive.   Kooner Fleet Management Solutions participates in E-Verify for employment eligibility verification.