Karsh Hagan + Madden
Remote Jobs
KH + Madden is an independent marketing agency formed through the strategic partnership of Karsh Hagan and Madden Media. By blending bold creative storytelling with high-performing media, PR, GEO, and data-driven strategy, the agency helps ambitious brands close the gap between how they are seen and how they are felt-building genuine connections through moments that move people, brands, and places forward.
13 Jobs
Senior SEO Specialist
Karsh Hagan + MaddenKH + Madden is an independent marketing agency formed through the strategic partnership of Karsh Hagan and Madden Media. By blending bold creative storytelling with high-performing media, PR, GEO, and data-driven strategy, the agency helps ambitious brands close the gap between how they are seen and how they are felt-building genuine connections through moments that move people, brands, and places forward.
Role Description In this role, you will independently develop strategic SEO and GEO (Generative Engine Optimization) plans that drive measurable results. You'll translate complex data into actionable, high-level insights and collaborate regularly across teams to ensure our brand and clients are positioned as the authoritative answers within both traditional search engines and emerging AI answer engines. With a strong focus on quality and reliability, you consistently deliver work on time while clearly communicating your findings and recommendations to both internal stakeholders and client teams. What you'll do - Lead technical SEO & GEO audits: Implement on-site optimizations, structural schema adjustments, and technical configurations (e.g., managing robots.txt and server-side rendering) to ensure content is fully accessible and extractable for AI crawlers. Website CMS frequently used are WordPress and Drupal. - Optimize content for AI: Partner with content teams to structure data using answer-first formats, conversational Q&A blocks, expert attributions, and deeply researched statistics that optimize for Retrieval-Augmented Generation (RAG) models. - Use advanced tools (e.g., Screaming Frog, SEMrush, Ahrefs, Google Search Console, and emerging AI visibility tracking platforms) to analyze multi-modal performance and identify opportunities. - Track "Share of Model" (SoM) metrics: Transition standard reporting to include tracking brand mentions, citation frequencies, and visibility across leading LLMs (ChatGPT, Gemini, Perplexity) alongside traditional organic keyword rankings. - Build, present, and explain strategies and results directly to clients in a clear, confident, and compelling way. - Collaborate with cross-functional teams (content, web development, analytics, paid media) to align SEO initiatives with broader marketing goals. - Manage projects from kickoff to delivery, ensuring timelines and quality standards are met. - Mentor and support junior team members to build their SEO expertise. Qualifications - 3-4 years of hands-on SEO experience with a strong focus on technical SEO. - Proven experience with Drupal SEO implementation. - Advanced proficiency with leading SEO and analytics tools. - Understanding of LLM mechanics: Familiarity with how training-based, search-based, and hybrid AI engines discover, evaluate, and synthesize web content. - Advanced Schema & Semantic SEO expertise: Strong proficiency in understanding structured data (FAQPage, HowTo, and Author schema markups) to improve machine-readability. - Commitment to E-E-A-T & Trustworthiness: Proven track record of optimizing brand footprints beyond the primary domain (e.g., user-generated content platforms, digital PR, third-party authoritative citations) to feed the AI knowledge graph. - Excellent communication skills, with the ability to present to and influence clients at all levels. - Strong organizational and project management skills. - A collaborative mindset with the ability to coach and guide others. Benefits - Opportunities to grow your skillset through training, new challenges, and learning experiences. - A team that's got your back and is ready to help you thrive. - A workplace culture that values intelligence, ambition, authenticity, and a willingness to learn. - No hoops to jump through about degrees or specific experience—we care about what you can do and what you bring to the table. About the Interview Process - Round 1: A friendly chat with our Recruiter to get to know you and share more about the role. - Round 2: An interview with some of the awesome teammates you'll collaborate with. - Round 3: A conversation with the Team Lead(s) to dive deeper into the role and team fit. Note: Depending on the position, there might be a small assignment along the way to showcase your skills and creativity. Don't worry—we'll let you know in advance! Heads up: At this time, we do not offer Visa sponsorship or relocation services. KHM is an Equal Opportunity Employer. #LI-REMOTE
Print Production Coordinator
Karsh Hagan + MaddenKH + Madden is an independent marketing agency formed through the strategic partnership of Karsh Hagan and Madden Media. By blending bold creative storytelling with high-performing media, PR, GEO, and data-driven strategy, the agency helps ambitious brands close the gap between how they are seen and how they are felt-building genuine connections through moments that move people, brands, and places forward.
Role Description As our Print Production Coordinator, you'll serve as the strategic hub for our magazine production process—managing every stage from creative files to final delivery. This role blends technical expertise with operational excellence. You'll oversee vendor relationships, advertising assets, press specifications, production schedules, mailing compliance, and distribution logistics while protecting client budgets and ensuring exceptional quality every step of the way. Success in this role requires someone who enjoys solving complex production challenges, thrives in a deadline-driven environment, and takes pride in delivering polished, high-quality print products. What you'll do - Manage Print Production - Oversee the complete print production lifecycle from creative files through press and delivery. - Keep production schedules on track by coordinating with internal teams and external vendors. - Ensure projects meet deadlines while maintaining quality standards and budget expectations. - Lead Vendor & Print Partner Relationships - Source and evaluate printers based on quality, capabilities, timelines, and cost. - Solicit, compare, and negotiate vendor bids while identifying potential cost savings and minimizing risk. - Manage vendor agreements, production schedules, delivery timelines, and quality expectations. - Understand how paper stock, binding methods, coatings, trim sizes, and other production specifications affect both quality and cost. - Coordinate Advertising Assets - Manage advertiser communications and creative submission deadlines. - Review incoming advertising materials for production readiness, including: - Bleed, trim, and safe zones - Resolution requirements - CMYK color mode - PDF/X compliance - Partner with designers to ensure proper ad placement and accurate color reproduction, including Pantone matching when required. - Ensure Production Quality - Perform technical quality control throughout the production process. - Manage preflight reviews and resolve file issues before they reach press. - Verify proper CMYK workflows, ICC profile usage, and PDF/X standards. - Coordinate digital and physical proof reviews before final press approval. - Maintain consistent quality from proof through finished product. - Oversee Distribution & Mailing - Develop cost-effective shipping and packaging strategies. - Apply USPS Periodical and Marketing Mail regulations to optimize mailing costs. - Understand how production specifications—including page count, paper stock, coatings, and trim size—impact postage rates. - Coordinate fulfillment vendors, mailing houses, co-mailing programs, and distribution logistics. - Continuously Improve the Process - Identify opportunities to improve production workflows, vendor relationships, and operational efficiencies. - Analyze previous production cycles to reduce cost, risk, and complexity over time. - Help build repeatable processes that support consistent quality across every issue. Qualifications - 2+ years of experience in print production, magazine publishing, direct mail, or a related production environment. - Strong understanding of print production workflows, including CMYK color management, PDF/X standards, preflight procedures, and press-ready file preparation. - Working knowledge of USPS mailing regulations and postage optimization strategies. - Experience managing print vendors, negotiating estimates, and coordinating production schedules. - Exceptional organizational and project management skills with the ability to balance multiple deadlines. - Excellent communication skills and the confidence to work with clients, vendors, and internal teams. - Strong analytical and problem-solving abilities with a proactive approach to identifying and resolving issues before they become production delays. - High attention to detail and commitment to delivering accurate, high-quality work. - A process-oriented mindset focused on continuous improvement and operational efficiency. Benefits - Opportunities to grow your skillset through training, new challenges, and learning experiences. - A team that's got your back and is ready to help you thrive. - A workplace culture that values intelligence, ambition, authenticity, and a willingness to learn. - No hoops to jump through about degrees or specific experience—we care about what you can do and what you bring to the table. About the Interview Process We like to keep it simple and transparent. Here's what the process may look like: - Round 1: A friendly chat with our Recruiter to get to know you and share more about the role. - Round 2: An interview with some of the awesome teammates you'll collaborate with. - Round 3: A conversation with the Team Lead(s) to dive deeper into the role and team fit. Note: Depending on the position, there might be a small assignment along the way to showcase your skills and creativity. Don't worry—we'll let you know in advance! Heads up: At this time, we do not offer Visa sponsorship or relocation services. KHM is an Equal Opportunity Employer.
Director, Business Development
Karsh Hagan + MaddenKH + Madden is an independent marketing agency formed through the strategic partnership of Karsh Hagan and Madden Media. By blending bold creative storytelling with high-performing media, PR, GEO, and data-driven strategy, the agency helps ambitious brands close the gap between how they are seen and how they are felt-building genuine connections through moments that move people, brands, and places forward.
Role Description As Director of Business Development, you own the outbound growth strategy for KHM's non-tourism portfolio. You identify, nurture, and close enterprise-level marketing retainers and major campaign contracts. You are a consultative partner, diagnosing complex business challenges for prospective clients and building the case for KHM as the answer. We have access to a proprietary media planning and buying engine, award-winning creative work, and our established vertical case studies are your competitive ammunition. This role is open to fully remote candidates nationwide or hybrid-remote from our Denver, CO headquarters. Key Responsibilities - Drive net-new revenue. - Actively prospect, qualify, and close high-value agency retainers and campaign opportunities across KHM's non-tourism verticals. - Facilitate the pitch process. - Orchestrate internal pitch teams, working directly with Agency Leadership and the broader team to deliver winning client presentations. - Build solutions consultatively. - Translate complex prospect challenges into customized agency scopes spanning creative, digital, PR, programmatic media, and advanced analytics. - Manage pipeline velocity. - Maintain a clean, active sales pipeline. Navigate multi-stakeholder buying committees and drive contracts to close. - Represent KHM. - Serve as a brand ambassador at key industry events, conferences, and networking opportunities. Qualifications - 5+ years of proactive business development or senior account leadership within a marketing, advertising, digital, or PR agency. - Self-sourcing and securing $500k+ agency retainers through outbound strategy, with a track record to back it up. - Exceptional ability to lead executive-level conversations and work with an agency team to co-author complex creative and media scopes with confidence. - Real understanding of how to build trust, nurture leads, and move complex buying committees to close. Preferred Sector Networks - Hospitality and gaming. - Banking and financial services. - Healthcare and public health. - Higher education. - Consumer brands, CPG, and franchise retail. Benefits - On-Target Earnings: $150,000 to $300,000+, dependent on experience (Director) and includes an aggressive, uncapped commission structure with accelerators for self-sourced outbound business and long-term contract lengths. - Day-1 enablement: Immediate access to custom vertical case studies and ABM marketing support to warm up your prospects from day one. - Full benefits: Health, dental, vision, short and long-term disability, generous PTO, and a collaborative, low-ego team culture that has your back.
Senior Media Planner
Karsh Hagan + MaddenKH + Madden is an independent marketing agency formed through the strategic partnership of Karsh Hagan and Madden Media. By blending bold creative storytelling with high-performing media, PR, GEO, and data-driven strategy, the agency helps ambitious brands close the gap between how they are seen and how they are felt-building genuine connections through moments that move people, brands, and places forward.
Role Description As a Senior Media Planner, you'll play a key role in developing, executing, and optimizing media strategies that align with client marketing objectives. You'll leverage audience insights, media research tools, and performance data to build effective media plans and recommend the right channel mix to reach target audiences. - Develop strategic media plans based on client objectives, audience insights, and market research. - Collaborate with media team members to evaluate data and determine optimal media mixes and channel strategies. - Utilize media research and audience tools, including Resonate, MRI, Vivvix, and GWI, to inform planning recommendations. - Assist with media budget development and establish campaign objectives. - Create and present media strategies and tactical plans for client and internal approval. - Manage the execution of media plans, ensuring campaigns launch successfully and perform effectively. - Monitor campaign performance, identify optimization opportunities, and provide actionable insights and recommendations. - Oversee media reporting and communicate key learnings that help evolve future strategies. - Manage vendor relationships and participate in media vendor meetings, presentations, and industry events. - Handle media authorizations, budget tracking, invoice reconciliation, and related administrative functions. - Conduct competitive research and analyze media spending trends to support planning efforts. - Contribute to agency thought leadership, points of view (POVs), and new business initiatives. - Mentor, motivate, and delegate work to Media Planners and Coordinators, fostering professional growth and team development. - Participate in agency and departmental training programs to stay informed on industry trends and emerging opportunities. - Support hiring efforts through candidate interviews and contribute to performance evaluations of direct reports. Qualifications - Bachelor's degree in Marketing, Advertising, Communications, or a related field preferred. - 3+ years of media planning experience within an agency environment required. - Strong understanding of media planning, buying, audience targeting, and campaign optimization. - Experience using media planning and research tools such as Resonate, MRI, Vivvix, GWI, or similar platforms. - Excellent written, verbal, presentation, and interpersonal communication skills. - Strong analytical and mathematical abilities with the ability to interpret data and make strategic recommendations. - Exceptional organizational skills, attention to detail, and ability to manage multiple priorities simultaneously. - Ability to confidently present information and recommendations to clients, colleagues, and leadership teams. - Proficiency with Microsoft Office and media planning, reporting, and accounting systems. - Demonstrated leadership skills with experience mentoring or guiding junior team members. - Ability to work collaboratively across teams while managing projects independently. Benefits - Opportunities to grow your skillset through training, new challenges, and learning experiences. - A team that's got your back and is ready to help you thrive. - A workplace culture that values intelligence, ambition, authenticity, and a willingness to learn. - No hoops to jump through about degrees or specific experience—we care about what you can do and what you bring to the table. Company Description At KH + Madden (KHM), we're not your typical marketing agency. We're a full-service destination marketing agency that blends tech-savvy know-how with creative flair to help destinations shine. Innovation? Check. Data-driven strategies? Double check. A passion for storytelling that brings destinations to life? Oh yeah, we've got that too. We're constantly evolving to meet the needs of our tourism partners, driven by performance and aligned with their goals. With KHM's Agile approach, we flex and adapt to connect our clients with travelers, groups, and event planners, creating campaigns that don't just reach people—they inspire action. We offer the whole shebang: full-agency services and omni-channel solutions. By combining research-backed insights, captivating storytelling, and strategically executed campaigns, we deliver results that move the needle (and then some).
Drupal Developer
Karsh Hagan + MaddenKH + Madden is an independent marketing agency formed through the strategic partnership of Karsh Hagan and Madden Media. By blending bold creative storytelling with high-performing media, PR, GEO, and data-driven strategy, the agency helps ambitious brands close the gap between how they are seen and how they are felt-building genuine connections through moments that move people, brands, and places forward.
Role Description This role will begin as a part-time contract (1099) position working up to 20 hours per week, with the potential to transition to a full-time employee (W2) role after approximately six months if there is mutual interest. We're looking for a Part-Time Drupal Developer who is excited about creating engaging websites with lasting impact. This role will support both new and existing client projects, with a strong focus on Drupal development and ongoing website enhancements. - Collaborate with designers, strategists, and developers to help build and maintain websites that deliver exceptional user experiences across desktop and mobile devices. - Experience developing and customizing websites in Drupal 10/11. - Strong understanding of Drupal architecture, theming, and module development. - Proficiency in PHP and object-oriented programming principles. - Experience integrating third-party APIs and web services. - Experience with Drupal Canvas. - Proficiency in HTML5, CSS3, JavaScript, and jQuery. - Understanding of responsive web design and mobile-first development. - Familiarity with MySQL or other relational databases. - Ability to troubleshoot issues and optimize website performance. - Strong communication and collaboration skills. - Ability to manage priorities and work effectively in a part-time capacity. Qualifications - Experienced Drupal developer. - Strong understanding of modern web technologies. - Proactive, detail-oriented, and motivated to deliver quality work. - Ability to work independently while collaborating closely with a broader team. - Stay current on modern website development practices. - Enjoy solving technical challenges in a fast-paced environment. - Ideally located on the East Coast or able to work hours that align with that time zone. Requirements - Experience developing and customizing websites in Drupal 10/11. - Strong understanding of Drupal architecture, theming, and module development. - Proficiency in PHP and object-oriented programming principles. - Experience integrating third-party APIs and web services. - Experience with Drupal Canvas. - Proficiency in HTML5, CSS3, JavaScript, and jQuery. - Understanding of responsive web design and mobile-first development. - Familiarity with MySQL or other relational databases. - Ability to troubleshoot issues and optimize website performance. - Strong communication and collaboration skills. - Ability to manage priorities and work effectively in a part-time capacity. Benefits - Opportunities to grow your skillset through training, new challenges, and learning experiences. - A team that's got your back and is ready to help you thrive. - A workplace culture that values intelligence, ambition, authenticity, and a willingness to learn. - No hoops to jump through about degrees or specific experience—we care about what you can do and what you bring to the table. Company Description KH + Madden is an independent marketing agency formed through the strategic partnership of Karsh Hagan and Madden Media. By blending bold creative storytelling with high-performing media, PR, GEO, and data-driven strategy, the agency helps ambitious brands close the gap between how they are seen and how they are felt—building genuine connections through moments that move people, brands, and places forward.
Account Executive, PR
Karsh Hagan + MaddenKH + Madden is an independent marketing agency formed through the strategic partnership of Karsh Hagan and Madden Media. By blending bold creative storytelling with high-performing media, PR, GEO, and data-driven strategy, the agency helps ambitious brands close the gap between how they are seen and how they are felt-building genuine connections through moments that move people, brands, and places forward.
Role Description We're looking for an Account Executive, PR who has a strong media relations background that can support an entire team on behalf of our clients. This Public Relations Account Executive will work with a collaborative team to assist our clients in PR and media relations with the intent to reach travelers to learn and experience destinations all over the United States. - Is comfortable working in a fast-paced, team environment while making data-driven decisions - Has good time management skills and is good at meeting deadlines - Has excellent writing skills to help with the construction and completion of client media newsletters and media kits - Will assist with the planning and execution of media missions - Can own and organize a primary media list - Assists with monthly client reporting - Helps with building itineraries and group press trips - Is willing/able to travel on behalf of our clients Qualifications - Effective in communicating both internally and externally - Confident in representing Madden in the destination marketing industry - Eager to contribute unique talents in a collaborative effort - Ready to contribute and grow in a dynamic environment Requirements - Strong media relations background - Ability to work in a fast-paced environment - Excellent time management skills - Strong writing skills - Experience in planning and executing media missions - Ability to organize a primary media list - Experience with client reporting - Experience in building itineraries and group press trips - Willingness to travel Benefits - Opportunities to grow your skillset through training, new challenges, and learning experiences - A supportive team that is ready to help you thrive - A workplace culture that values intelligence, ambition, authenticity, and a willingness to learn - No hoops to jump through about degrees or specific experience Company Description KH + Madden is an independent marketing agency formed through the strategic partnership of Karsh Hagan and Madden Media. By blending bold creative storytelling with high-performing media, PR, GEO, and data-driven strategy, the agency helps ambitious brands close the gap between how they are seen and how they are felt, building genuine connections through moments that move people, brands, and places forward.
Graphic Designer
Karsh Hagan + MaddenKH + Madden is an independent marketing agency formed through the strategic partnership of Karsh Hagan and Madden Media. By blending bold creative storytelling with high-performing media, PR, GEO, and data-driven strategy, the agency helps ambitious brands close the gap between how they are seen and how they are felt-building genuine connections through moments that move people, brands, and places forward.
Role Description This is the kind of role that gets creative juices flowing. We're looking for a graphic designer who's fired up about crafting standout brand campaigns and designing everything from: - Full magazines - Eye-catching websites - One-off web pages - Polished emails - Printed materials - Scroll-stopping social media ads and videos - Polished proposals - Editorial layouts - Display ads (digital and print) Here's a closer look at what you'll do: - Take the lead on assigned accounts and projects, working hand-in-hand with the Creative team and other collaborators to bring ideas to life. - Deliver error-free, on-time, top-notch designs that exceed expectations and elevate our clients' brands. - Use your superpower of design-think imagery, typography, color, and composition to inspire, engage, and influence. - Turn complex concepts into clear, impactful visuals, organizing a mix of written and visual content to tell authentic, emotional stories. In short, we're looking for a design wizard who's passionate about producing stunning work and making an impact-every single day. If this sounds like your kind of gig, we can't wait to see what you've got! Qualifications - Curious and adaptable designer who thrives in a fast-paced setting. - Strong communication skills with teammates and clients. - Ability to build positive relationships that keep projects moving smoothly. - Sharp organizational skills and unmatched attention to detail. - Ability to juggle multiple projects while meeting various brand requirements. - Familiarity with video editing, animation, gathering user-generated content, and UX is a plus. Requirements - Passionate about crafting standout brand campaigns. - Ability to produce stunning work consistently. Benefits - Opportunities to grow your skillset through training, new challenges, and learning experiences. - A supportive team that's ready to help you thrive. - A workplace culture that values intelligence, ambition, authenticity, and a willingness to learn. - No hoops to jump through about degrees or specific experience; focus on what you can do. Company Description KH + Madden is an independent marketing agency formed through the strategic partnership of Karsh Hagan and Madden Media. By blending bold creative storytelling with high-performing media, PR, GEO, and data-driven strategy, the agency helps ambitious brands close the gap between how they are seen and how they are felt, building genuine connections through moments that move people, brands, and places forward.
Media Buyer
Karsh Hagan + MaddenKH + Madden is an independent marketing agency formed through the strategic partnership of Karsh Hagan and Madden Media. By blending bold creative storytelling with high-performing media, PR, GEO, and data-driven strategy, the agency helps ambitious brands close the gap between how they are seen and how they are felt-building genuine connections through moments that move people, brands, and places forward.
Role Description Precision, technical agility, and a relentless focus on performance are the hallmarks of our media buying team. We are seeking a Media Buyer to own the end-to-end execution and optimization of diverse media portfolios. - Responsible for the seamless deployment of campaigns across self-serve platforms, including Google, Meta, Pinterest, Reddit, Spotify, and LinkedIn. - Manage strategic vendor buys, bridging the gap between contract finalization and launch. - Review vendor deliverables, coordinate asset trafficking, and work directly with external partners to ensure flawless implementation. - Monitor live data to identify emerging trends and implement real-time optimizations that drive measurable ROI. - Manage monthly reporting workstreams and provide ongoing oversight to ensure pacing, targeting, and overall performance align with client objectives. Qualifications - Experience with Google Ads, Facebook Ads Manager, Google Analytics, and/or Microsoft Ads. - Strong spreadsheet and budgeting skills (Excel is your friend). - A knack for turning data into clear, actionable insights for internal teams and clients. - An eagle eye for detail and high standards for quality. - A talent for managing multiple projects at once while staying organized and on top of deadlines. Requirements - Monitor campaigns across channels and targeting types daily to identify areas of opportunity to optimize media. - Set up, traffic, and manage media across a variety of self-service ad-buying platforms. - Execute vendor buys post contract finalization, including the review of vendor deliverables and coordination of asset trafficking. - Troubleshoot campaign issues and leverage campaign QA processes. - Responsible for overseeing budget pacing and tracking. - Monitor data daily to identify trends and implement optimizations that drive measurable results. - Maintain required platform certifications and knowledge in digital marketing. - Research trends and awareness in media benchmarks and key performance indicators. Benefits - Opportunities to grow your skillset through training, new challenges, and learning experiences. - A team that's got your back and is ready to help you thrive. - A workplace culture that values intelligence, ambition, authenticity, and a willingness to learn. - No hoops to jump through about degrees or specific experience; we care about what you can do and what you bring to the table. Company Description At KH + Madden, we're not your typical marketing agency. We're a full-service destination marketing agency that blends tech-savvy know-how with creative flair to help destinations shine. Innovation? Check. Data-driven strategies? Double check. A passion for storytelling that brings destinations to life? Oh yeah, we've got that too. We're constantly evolving to meet the needs of our tourism partners, driven by performance and aligned with their goals. With KH + Madden's Agile approach, we flex and adapt to connect our clients with travelers, groups, and event planners, creating campaigns that don't just reach people—they inspire action. We offer the whole shebang: full-agency services and omni-channel solutions. By combining research-backed insights, captivating storytelling, and strategically executed campaigns, we deliver results that move the needle (and then some).
Senior Associate Director, PR
Karsh Hagan + MaddenKH + Madden is an independent marketing agency formed through the strategic partnership of Karsh Hagan and Madden Media. By blending bold creative storytelling with high-performing media, PR, GEO, and data-driven strategy, the agency helps ambitious brands close the gap between how they are seen and how they are felt-building genuine connections through moments that move people, brands, and places forward.
Role Description The Senior Associate Director, PR is a pivotal leadership role responsible for the strategic health and growth of our regional accounts. Reporting directly to the President of Allied Services, you will act as a bridge between high-level agency strategy and regional execution. This is a "player-coach" role designed for a professional who can lead a team to media success while simultaneously driving the business forward through RFP leadership, client retention, and new business development. Key Responsibilities: The "Nitty-Gritty" - Growth & New Business Leadership - RFP Excellence: Lead the PR strategy for New Business pitches and RFPs, crafting compelling narratives that showcase KH + Madden's unique value proposition. - Regional Business Development: Identify opportunities for account expansion and new partnerships within your assigned region. - Client Retention & Success: Serve as the senior lead for client relationships, ensuring long-term satisfaction and "moving the needle" on their specific KPIs. - Strategic Earned Media - Regional Strategy: Architect magnetic PR strategies that turn travel stories into headlines, stirring up curiosity across media channels. - High-Level Media Relations: Build and nurture relationships with top-tier journalists and influencers; you are the go-to contact for the region's most critical media moments. - Crisis Communications: Oversee crisis efforts with grace, acting as the calm voice who flips challenges into trust-building moments. - Team Management & Operations - Staff Mentorship: Mentor and inspire the PR team, setting a high bar for creativity, accountability, and professional excellence. - Collaborative Oversight: Work closely with Creative, Media, and Strategy teams to ensure regional campaigns are integrated and unified. - Performance Tracking: Measure and report on PR success using data that matters, helping KH + Madden demonstrate true ROI to our partners. - Innovation & Presence - Buzzworthy Activations: Ideate media missions and stunts that turn destinations into "must-cover" stories. - Trend Awareness: Keep a finger on the pulse of industry trends and cultural moments to ensure KH + Madden's PR machine stays ahead of the curve. Qualifications - Confident representative of KH + Madden in the destination marketing industry. - Agile thinker who empowers the team to deliver their best work. - Excited to travel approximately 30% of the time. Requirements - Experience leading pitches for multi-million dollar contracts. - Proven track record in client retention and new business development. - Strong relationships with top-tier journalists and influencers. Benefits - Strategic Influence: A direct line to agency leadership and the ability to shape regional PR strategy. - A Supportive Culture: A workplace that values intelligence, authenticity, and a willingness to learn. - Growth Opportunities: Training and challenges designed to expand your leadership and business development skillset. Company Description KH + Madden is an independent marketing agency formed through the strategic partnership of Karsh Hagan and Madden Media. By blending bold creative storytelling with high-performing media, PR, GEO, and data-driven strategy, the agency helps ambitious brands close the gap between how they are seen and how they are felt, building genuine connections through moments that move people, brands, and places forward.
Senior Associate Director, Public Relations
Karsh Hagan + MaddenKH + Madden is an independent marketing agency formed through the strategic partnership of Karsh Hagan and Madden Media. By blending bold creative storytelling with high-performing media, PR, GEO, and data-driven strategy, the agency helps ambitious brands close the gap between how they are seen and how they are felt-building genuine connections through moments that move people, brands, and places forward.
Role Description The Senior Associate Director (SAD), Public Relations is a pivotal leadership role responsible for the strategic health and growth of our regional accounts. Reporting directly to the President of Allied Services, you will act as a bridge between high-level agency strategy and regional execution. This is a "player-coach" role designed for a professional who can lead a team to media success while simultaneously driving the business forward through RFP leadership, client retention, and new business development. Key Responsibilities: The "Nitty-Gritty" - Growth & New Business Leadership - RFP Excellence: Lead the PR strategy for New Business pitches and RFPs, crafting compelling narratives that showcase KH + Madden's unique value proposition. - Regional Business Development: Identify opportunities for account expansion and new partnerships within your assigned region. - Client Retention & Success: Serve as the senior lead for client relationships, ensuring long-term satisfaction and "moving the needle" on their specific KPIs. - Strategic Earned Media - Regional Strategy: Architect magnetic PR strategies that turn travel stories into headlines, stirring up curiosity across media channels. - High-Level Media Relations: Build and nurture relationships with top-tier journalists and influencers; you are the go-to contact for the region's most critical media moments. - Crisis Communications: Oversee crisis efforts with grace, acting as the calm voice who flips challenges into trust-building moments. - Team Management & Operations - Staff Mentorship: Mentor and inspire the PR team, setting a high bar for creativity, accountability, and professional excellence. - Collaborative Oversight: Work closely with Creative, Media, and Strategy teams to ensure regional campaigns are integrated and unified. - Performance Tracking: Measure and report on PR success using data that matters, helping KH + Madden demonstrate true ROI to our partners. - Innovation & Presence - Buzzworthy Activations: Ideate media missions and stunts that turn destinations into "must-cover" stories. - Trend Awareness: Keep a finger on the pulse of industry trends and cultural moments to ensure KH + Madden's PR machine stays ahead of the curve. Qualifications - Confident representative of KH + Madden in the destination marketing industry. - Agile thinker who empowers the team to deliver their best work. - Excited to travel approximately 30% of the time. Requirements - Ability to lead a pitch for a multi-million dollar contract. - Experience in crafting compelling narratives for PR strategies. - Strong relationships with top-tier journalists and influencers. - Proven track record in client retention and business development. Benefits - Strategic Influence: A direct line to agency leadership and the ability to shape regional PR strategy. - A Supportive Culture: A workplace that values intelligence, authenticity, and a willingness to learn. - Growth Opportunities: Training and challenges designed to expand your leadership and business development skillset. The Interview Process - Round 1: A conversation with our Recruiter to get to know your background and experience. - Round 2: An interview with our VP focused on your leadership approach and alignment with the team and region. - Round 3: A conversation with our Associate Director of PR and President of Allied Services to explore your experience and overall fit within the organization. Heads up: At this time, we do not offer Visa sponsorship or relocation services. KHM is an Equal Opportunity Employer. #LI-REMOTE
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