Jumpseller

• Collaborate with internal and external departments to ensure effective budget control, oversight, and reporting; • Track KPIs and deliver actionable management reporting; • Prepare annual investment plans and ongoing financial forecasts; • Prepare monthly financial variance analyses and communicate performance; • Manage financial operations using QuickBooks, including cost centers, reconciliations, and financial reporting; • Work with external accountants and auditors to ensure accurate financial statements; • Coordinate with external consultants and key stakeholders on applying for and managing public incentives, such as PT2030.

Title: DevOps Location: 2738 Dundas Street West 200, Toronto, Ontario, Canada, M6P 1Y3 Remote Full-time Job Description: About raisin® Raisin is a rapidly growing company purpose-built for the not-for-profit sector. Our SaaS solution Raisin® supports fundraising efforts of over 300 important causes solving critical challenges, including mental health, animal welfare, food security, curing disease and international development. Job Description We're looking for a DevOps Engineer to join our team and play a key role in optimizing and maintaining our cloud infrastructure, automation pipelines, and IT operations. In this role, you'll be responsible for infrastructure management, ensuring our AWS and cloud environments are secure, scalable, and cost-efficient. You'll also lead DevOps initiatives, driving automation, deployment pipelines, and CI/CD processes to enhance efficiency across all various projects, while also contributing as a key member of the Raisin Team. What you’ll do: - AWS Cloud Architecture - Design, deploy, and manage scalable, highly available AWS infrastructure, ensuring cost optimisation, security, and alignment with architectural best practices. - Infrastructure as Code - Own and evolve the Terraform estate across all environments, ensuring reproducible, version-controlled, and peer-reviewed infrastructure provisioning. - Security & Compliance - Implement and maintain cloud security controls covering IAM, network security, encryption, and security patching. Own PCI DSS compliance obligations across infrastructure and pipeline tooling. - CI/CD Pipeline Engineering - Build, maintain, and improve automated pipelines covering build, test, and deployment workflows for containerised and non-containerised workloads across all environments. - Observability & Incident Response - Design and operate monitoring, logging, and alerting solutions to proactively detect, diagnose, and resolve performance and availability issues across the platform. - Environment & Release Management - Own the full lifecycle of deployment environments (INT, QA, UAT, production), maintaining environment parity, branch management discipline, and release process quality in collaboration with QA. - Platform & Container Operations - Manage containerised workloads, plan and execute OS and application upgrades, and perform capacity planning and performance tuning across AWS-hosted platforms. - AI-Augmented Operations - Integrate AI and agentic tooling into operational workflows to automate anomaly detection, root-cause analysis, and routine remediation tasks, reducing mean time to recovery. - Developer Enablement - Support development teams with fast, reproducible local and CI environments, improve build performance, reduce feedback loop times, and maintain developer tooling. - Quality Engineering Collaboration - Partner with QA and development teams to integrate automated testing into CI pipelines, support regression test automation, and drive continuous improvement of release quality and velocity. - Agile Delivery - Work within an agile/scrum framework, contributing to sprint planning, removing blockers, providing effort estimates, and owning DevOps-related backlog items end to end. - Cross-functional Collaboration - Act as a technical bridge across engineering, security, and product teams, aligning infrastructure and platform work with broader business objectives and communicating risk clearly to stakeholders. What you’ll bring: - Experience - 5+ years in a DevOps or platform engineering role, with a proven track record of owning cloud infrastructure in a production environment. - AWS Proficiency - Hands-on experience designing and managing AWS services (EC2, ECS, RDS, VPC, IAM, S3, CloudWatch, and related), with a strong understanding of cloud networking and high-availability patterns. - Infrastructure as Code - Solid experience with Terraform for provisioning and managing cloud infrastructure. Familiarity with CloudFormation is a plus. - CI/CD & Automation - 3+ years working with CI/CD platforms, ideally TeamCity and Octopus Deploy. Able to design, build, and maintain pipelines from commit through to production deployment. - Scripting & Development Awareness - Proficiency in PowerShell, Bash, or Python for automation and tooling. Working knowledge of .NET/C# and modern front-end stacks (Angular, Node.js) sufficient to collaborate effectively with development teams. - Containers & Orchestration - Strong working knowledge of Docker and container-based deployments. Kubernetes experience is an asset; practical container operations experience is essential. - Security & Compliance - Good understanding of DevSecOps principles, including IAM least-privilege, secrets management, network segmentation, and security patching. PCI DSS experience is a strong advantage. - Observability - Hands-on experience with monitoring and logging tooling such as CloudWatch, New Relic, Wazuh, or ELK Stack. Comfortable building alerting strategies and responding to incidents. - Databases - Working knowledge of SQL and PostgreSQL in a cloud-hosted context (e.g. Aurora PostgreSQL). NoSQL or Redis experience is a plus. - Linux Administration - Solid sysadmin experience with Linux/Unix environments, including package management, log management, and system hardening. - AI & Emerging Tooling - Curiosity and practical interest in applying AI and agentic tools to operational workflows, including automated monitoring, remediation, and developer productivity. - Communication & Collaboration - Strong written and verbal communication skills. Comfortable working across engineering, QA, security, and product teams in an agile/scrum environment, and able to articulate technical risk to non-technical stakeholders. Our Commitment to You - A competitive base salary with salary increases based on performance - Training, coaching and mentorship - Advancement opportunities across the organization - Healthy & diverse culture with a commitment to fun, friendship, and community - Comprehensive benefits package including medical, dental, and vision coverage Work Environment Our organization follows a hybrid work structure, allowing the flexibility to work from home or in our beautifully renovated office in the heart of the Junction area. Hiring Process If you bring some of the above skills to the table and are still developing in others, please apply with us anyway! Compensation $100,000.00 per year

Title: Client Experience Manager Location: 2738 Dundas Street West 200, Toronto, Ontario, Canada, M6P 1Y3 full-time Job Description: About Raisin raisin® is a rapidly growing SaaS company purpose-built for the nonprofit sector. Our platform supports fundraising efforts for over 300 causes tackling critical challenges, from mental health to animal welfare, food security, curing disease, and international development. We believe in building human-centered technology that helps charities and foundations raise more, while creating meaningful donor experiences. What We’re Looking For We’re looking for a strategic and empathetic Client Success Manager to join us to cover a maternity leave, with the potential to grow into a longer-term opportunity as the business evolves. In this role, you won’t just manage accounts, you’ll partner closely with nonprofit organizations to help them raise more and build stronger connections with their donors. You’ll act as a trusted advisor, guiding clients on how to get the most out of the raisin platform and turning their fundraising goals into measurable outcomes. What You’ll Do You’ll own a portfolio of clients and play a key role in driving their success, from onboarding through to renewal and growth. - Serve as the primary point of contact for a portfolio of mid-market nonprofit clients, ensuring every engagement is proactive, high-quality, and aligned to their mission and goals - Translate client fundraising objectives into actionable digital strategies using raisin’s tools and best practices - Drive adoption, renewals, and long-term satisfaction by helping clients see measurable outcomes - Monitor account health and identify risks or opportunities for growth and expansion - Help clients strengthen donor engagement and increase fundraising performance through thoughtful use of data and platform capabilities - Collaborate cross-functionally with Product, Marketing, and Support to advocate for client needs and enhance their experience - Provide insight-driven recommendations and share fundraising trends, benchmarks, and data insights to help clients improve results - Contribute to internal process improvements and playbooks that scale client success as raisin grows Who You Are - You’re energized by helping others succeed and are known for building strong, lasting relationships - You see the big picture, connect the dots between client goals and technology, and proactively guide clients toward better outcomes - You’re comfortable being both strategic and hands-on, balancing relationship management with execution - You love learning how things work and using insights to inform smarter decisions - You’re curious about AI and emerging technologies, and open to exploring how they can improve workflows and client outcomes - You thrive in a team environment and enjoy working across departments to deliver a seamless experience - You’re comfortable wearing multiple hats in a fast-paced, mission-driven company - You’re excited by the idea of supporting causes that make communities stronger and lives better What You’ll Bring - 2–4 years of experience in Client Success, Account Management, or related roles in SaaS, Marketing, or Nonprofit technology - Strong communication, presentation, and problem-solving skills - Experience managing multiple client accounts with a balance of strategic and operational needs - A consultative approach with the ability to identify value-add opportunities and drive renewals or expansions - Bonus: Familiarity with fundraising, digital marketing tools, or CRM systems - Bilingual (English/French) is a nice-to-have Why Join Us? - A mission-driven product where your work directly impacts how people give and connect with causes - A collaborative, supportive team that values creativity, curiosity, and initiative - Opportunities for growth as raisin continues to scale - Flexible, hybrid work environment - A chance to be part of something meaningful and have fun doing it Compensation raisin® expects to offer a base salary in the range of $60,000 – $75,000 CAD. Individual compensation within this range is determined based on job-related skills, experience, and location. Total compensation may also include additional benefits and growth opportunities. AI in Recruitment raisin® does not use artificial intelligence to evaluate or screen candidates during the recruitment process. Our team reviews all applications to ensure a thoughtful, human-centred hiring experience. Compensation $60,000.00 - $75,000.00 per year

Role Description Do you want to use your Data Science talents to make a difference in the world? raisin®, is a mission-driven organization that supports non-profit organizations in their fundraising efforts. We provide a platform that our clients use to run their Peer-to-Peer events, donation campaigns, and ticketed fundraising events. raisin® is a place where you can work with talented, driven, and thoughtful people to improve the world for the better. If that sounds intriguing, please read on… We are looking for a passionate and experienced Senior Data Scientist who will provide their expertise to our entire team. You will be helping develop a platform that is currently used by over 300 non-profit organizations throughout North America and beyond. You will be part of a team that is building, scaling, and maintaining Raisin’s products. We also look to you to help personalize the platform experience for each user, which is where your data science and machine learning expertise comes in. We are looking for a highly experienced Data Scientist to join our Tech Team and become the crucial link between our products and the monitoring, measurement, and analysis that can optimize the fundraising process for our non-profit clients. We have 20 years of data of our clients running Peer-to-Peer events, donations campaigns, and ticketed events and we are looking to you to help us optimize the use of that data. This role blends advanced analytics, data modeling, reporting, and applied data science to help transform information into insight and action. Qualifications - 8+ years of experience with Data Science, big data technologies, and Machine Learning. - Degree in Computer Science, Software Engineering, Statistics, or a similar field. - A strong analytical thinker who moves comfortably between strategy and hands-on execution. - Highly proficient in SQL and Python, with experience in analytics tools and BI platforms. - Experienced working in SaaS environments with complex, multi-source data. - Comfortable owning data quality, structure, and reporting foundations, not just modeling. - Able to simplify complex findings into practical recommendations. - Energized by autonomy and motivated by building systems that scale. - Collaborative and impact-driven, with an appreciation for nonprofit technology and fundraising outcomes. - Curious about AI and applied machine learning, and excited to integrate intelligence into real-world workflows. Requirements - Lead advanced analytics initiatives to support product intelligence, client performance insights, and business planning. - Develop and maintain scalable dashboards, reporting frameworks, and self-serve analytics capabilities. - Design data models and pipelines to ensure clean, reliable, and accessible data. - Apply statistical analysis and machine learning techniques where appropriate to uncover trends and predictive signals. - Partner with cross-functional leaders to translate business questions into analytical solutions. - Improve data governance, documentation, and best practices across systems. - Contribute to AI-enabled capabilities within our platform and internal workflows. - Communicate insights clearly to both technical and non-technical stakeholders. - Mentor others and promote a culture of data-driven decision-making. Benefits - raisin® expects to offer a base salary in the range of $90,000 – $120,000 CAD. - Individual compensation within this range is determined based on job-related skills, experience, and location. - Total compensation may also include additional benefits and growth opportunities. AI in Recruitment raisin® does not use artificial intelligence to evaluate or screen candidates during the recruitment process. Our team reviews all applications to ensure a thoughtful, human-centred hiring experience.

Role Description We’re looking for a UI/UX Designer who cares deeply about how people experience digital products. At raisin®, that means designing experiences that don’t just convert, but connect. You’ll work across discovery, design, and delivery to shape websites and digital journeys that help nonprofits tell their stories and raise more. We’re currently hiring for multiple positions on the team, including both a full-time role and a fixed-term contract to cover a maternity leave, allowing candidates to join us in different capacities depending on their interests and availability. What You’ll Do - Lead discovery sessions and translate user needs into intuitive experiences - Create wireframes, user flows, prototypes, and high-fidelity UI designs - Design key components like navigation, CTAs, landing pages, and donation flows - Collaborate with developers to ensure high-quality implementation - Build and contribute to reusable UI components and design systems - Ensure accessibility standards (WCAG) are met across all designs - Balance brand expression with usability and performance - Stay current with trends, tools, and best practices Qualifications - Strong portfolio demonstrating UX thinking and UI craft - Experience designing for web (ideally CMS-driven environments) - Comfortable working in fast-paced, collaborative environments - Detail-oriented with a strong sense of usability and accessibility - Passionate about creating meaningful user experiences - Curious and proactive about using AI and modern design tools to improve speed, quality, and outcomes - Thinks beyond individual screens, designing for systems, scalability, and efficient delivery - Highly proficient in Figma, including components, auto-layout, and creating developer-ready designs Compensation raisin® expects to offer a base salary in the range of $90,000 – $115,000 CAD. Individual compensation within this range is determined based on job-related skills, experience, and location. Total compensation may also include additional benefits and growth opportunities. AI in Recruitment raisin® does not use artificial intelligence to evaluate or screen candidates during the recruitment process. Our team reviews all applications to ensure a thoughtful, human-centred hiring experience.

Role Description Do you want to use your engineering and quality assurance skills to make a difference in the world? raisin® is a mission-driven organization that supports non-profit organizations in their fundraising efforts. We provide a platform that our clients use to run their Peer-to-Peer events, donation campaigns, and ticketed fundraising events. raisin® is a place where you can work with talented, driven, and thoughtful people to improve the world for the better. We are looking for a passionate and experienced Senior SDET who will champion quality across our entire engineering team. You will be helping test and improve a platform that is currently used by over 300 non-profit organizations throughout North America and beyond. You will be part of a team that is building, scaling, and maintaining Raisin’s products. We look to you to ensure the reliability and resilience of our platform through robust automated testing, which is where your expertise in test engineering and quality automation comes in. We are looking for a highly experienced SDET to join our Tech Team and become the crucial link between our development process and the quality, coverage, and confidence our clients depend on. Our platform is built on .NET and Angular, and it runs on AWS. We use Cypress as our primary automated testing framework. This role blends test strategy, hands-on automation engineering, and close collaboration with developers to help ship reliable software faster. Qualifications - 5+ years of experience as an SDET or QA Engineer, with a strong focus on test automation. - Hands-on experience with Cypress (or a comparable modern JavaScript-based testing framework) for end-to-end and component testing. - Solid understanding of .NET backend systems and Angular frontend applications, with the ability to write tests that reflect how users interact with both layers. - Experienced working in AWS-hosted SaaS environments, with familiarity with CI/CD pipelines and cloud deployment workflows. - Comfortable owning test strategy end-to-end from planning and authoring to maintenance and reporting, not just executing scripts. - A strong communicator who can articulate quality risks clearly to both technical and non-technical stakeholders. - Energized by autonomy and motivated by building test infrastructure that scales with a growing product. - Collaborative and impact-driven, with an appreciation for nonprofit technology and the real-world outcomes our platform enables. - Curious about emerging tools and AI-assisted testing approaches, and excited to push the boundaries of what quality engineering can look like. Requirements - Design, build, and maintain scalable automated test suites using Cypress for our .NET/Angular application. - Develop and own end-to-end, integration, and regression test strategies across the platform. - Integrate automated tests into our CI/CD pipelines running on AWS to enable continuous quality validation. - Partner closely with developers, product managers, and designers to embed quality throughout the software development lifecycle. - Identify gaps in test coverage and prioritize efforts to reduce risk in critical user flows and fundraising workflows. - Champion testing best practices, documentation, and a culture of quality across the engineering team. - Triage, investigate, and help resolve defects, working with developers to determine root cause and validate fixes. - Contribute to performance, accessibility, and security testing efforts as part of a holistic quality approach. - Mentor junior team members and help grow the overall testing capability within the engineering organization.

Role Description Contract position to help cover bases while our current Growth Marketing Manager is on maternity leave. We are a growing organization and there may be opportunities to continue on post-contract depending on organizational needs, your strengths and interests. This is a high-ownership role for someone who thrives at the intersection of strategy and execution. You will be raisin’s primary growth driver — building pipeline, shaping our market position, and ensuring our marketing compounds over time. Core responsibilities include continuing and strengthening the following areas: - Brand & Thought Leadership - Define and publish raisin’s point of view on human-centred fundraising — a clear, opinionated thesis that differentiates us from legacy platforms and guides how we show up in the market. - Research and produce high-impact content, including a flagship industry report grounded in raisin’s donor and platform data. - Build and execute a distribution plan across owned, paid, and earned channels to grow brand visibility and establish raisin as a top voice in the Canadian nonprofit sector. - Demand Generation & Pipeline - Own top-of-funnel growth — designing and running multi-channel campaigns (email, content, paid, events, partnerships) that generate qualified pipeline. - Establish a structured, data-driven campaign calendar with clear attribution, sales feedback loops, and a bias toward lead quality over volume. - Own and report on key growth metrics: MQL volume and quality, CAC, conversion rates, and marketing-influenced revenue. - Market Positioning & GTM - Own raisin’s competitive positioning and messaging — ensuring consistency across marketing, sales, and customer success touchpoints. - Support GTM planning for new product initiatives and potential market expansion. - Monitor industry trends, competitor activity, and benchmarks to keep raisin’s strategy sharp and responsive. - Collaboration & Operations - Work closely with the Sales Manager to align on ICP, lead quality, and pipeline health — treating revenue as a shared outcome. - Collaborate with Product and Customer Success to surface client stories and product moments worth amplifying. - Build lightweight but scalable marketing processes and playbooks that can grow with the team. Qualifications - Proven experience in growth marketing or related fields. - Strong analytical skills and data-driven mindset. - Excellent communication and collaboration abilities. - Experience in the nonprofit sector is a plus. Requirements - Ability to manage multiple projects and deadlines. - Familiarity with marketing automation tools and CRM systems. - Strong understanding of digital marketing channels. Benefits - Flexible working hours. - Opportunity for professional growth and development. - Collaborative and supportive team environment.

• Work in an informal environment serving a global market • Strive to write clean, modular, flawless, and scalable code capable of handling millions of records • Design new features from the ground up based on a given set of specifications • Build automated tests for your code and help improve and maintain our existing test suite • Be in contact with our Customer Support Team to resolve technical issues and identify ways to improve our service • Take responsibility, autonomy, and ownership of your work • Collaborate with a team of developers, designers, and product owners to build a multi-location inventory system • Help complete one of our recurring Meta Security Assessments • Create an import/export tool in CSV to quickly manage stock • Implement barcode scanning in React Native for our mobile app • Work closely with our Design Team and set up the infrastructure for our UI design system • Spend a day working directly with our client-facing and Support teams, triaging and fixing production issues • Model, in UML, a new database structure for our upcoming Gift Cards feature.

• Work in an informal environment, for a global market • Strive to write clean, modular, flawless and scalable code responsible to handle millions of records • Design new features from ground-up, from a given set of specs • Build automated tests for your code while help improving and maintaining our current test set • Be in contact with our Customer Support Team, resolving technical issues and understand how to improve our service • Take responsibility, autonomy and ownership of your work • Work along a team of developers, designers and product owners to build a Multi-location Inventory • Help complete one of our recurrent Meta Security Assessments • Create an Import / Export tool, in CSV, to quickly manage stock • Implement a barcode scan in React Native, for our Mobile App • Work closely with our Design Team and set up the infrastructure for our UI Design System • Spend a day working directly with our client-based and Support Team, triaging and fixing production issues • Model in UML a new database structure for our upcoming Gift Cards feature.