Statusphere

• Build, launch, and manage influencer marketing campaigns within the Statusphere platform • Translate client briefs into campaign configurations, targeting criteria, deliverables, and platform requirements, ensuring accurate campaign setup within the platform • Ensure campaign setup accuracy and launch readiness by partnering with cross-functional teams prior to launch • Manage campaign updates, optimizations, and operational changes throughout the campaign lifecycle • Translate strategic concepts into practical messaging toolkits and enablement resources to be used across campaigns, sales, and marketing materials • Partner with Customer Success Managers to support successful campaign execution • Build compelling, client-facing presentations and narratives that clearly articulate campaign value • Develop campaign performance reports, supplemental analyses, and executive-ready summaries • Analyze campaign performance, creator performance, content trends, and engagement metrics • Synthesize campaign data into strategic narratives and actionable recommendations • Identify patterns across campaigns, creators, content themes, and audience engagement • Identify opportunities for testing, optimization, and program expansion • Support client business reviews with performance insights, strategic recommendations, and proactive reporting on campaign takeaways and findings • Monitor influencer marketing, social media, and consumer behavior trends • Research emerging creator, content, and platform opportunities • Conduct competitor and category analysis to identify best practices and opportunities for differentiation • Identify themes, messaging, content formats, and strategies that may improve future campaigns • Translate market intelligence into actionable recommendations for enterprise clients • Stay informed on industry trends and emerging technologies impacting creator marketing • Act as a strategic resource for Customer Success Managers and enterprise clients • Serve as a subject matter expert on influencer marketing best practices and creator trends • Help clients understand campaign performance and opportunities for improvement • Contribute to client retention, satisfaction, and growth through data-driven recommendations • Support managed service initiatives that strengthen client partnerships and business outcomes • Collaborate cross-functionally with Customer Success, Product, Operations, and Marketing teams to enhance the client experience

• Brainstorm fresh content ideas to attract ideal creators to apply to Statusphere. • Conceptualize and design engaging Instagram Story content and recurring story series. • Create educational carousel posts to provide value to creators and support creator acquisition goals. • Engage organically with Statusphere creators on social (new, active, and inactive) to drive community activity and retention. • Engage organically with relevant content across feeds (e.g., FYP, Reels) to build brand presence and connect with ideal creators. • Assist in sourcing high-fit creators within our network for Statusphere specific campaigns to drive creator application referrals. • Save and download UGC featuring Statusphere across social platforms. • Draft captions for scheduled content using SEO keywords and maintaining brand voice. • Support the creation of monthly social reports and performance analysis. • Other duties as assigned.

• Own the product vision, strategy, and roadmap, working closely with the CEO to translate vision into product strategy and lead end-to-end execution across Product (and Design). • Define product requirements, success metrics, and criteria that drive quality, performance, and scalability, including clear instrumentation and data standards to ensure reliable measurement. • Build and implement a clear prioritization and decision-making framework through structured tradeoffs (impact, platform complexity, and time-to-value), leveraging real-time, data-driven insights in partnership with engineering and analytics. • Establish KPIs to measure product performance, adoption, retention, and revenue contribution, owning the underlying analytics, data definitions, and governance that support them. • Shift the organization from solution-led thinking to problem-led thinking. • Establish systems to turn ideas into clear problem statements and well-defined product opportunities. • Create a scalable product development process that increases speed and quality, including a rigorous test-and-learn culture with continuous experimentation and iteration. • Ensure engineering consistently receives high-quality, actionable product requirements, supported by structured data, clear hypotheses, and measurable success criteria. • Lead, mentor, and scale a high-performing Product team, developing PMs across all levels while building a strong Product organization and championing innovation, accountability, and continuous improvement. • Partner closely with Engineering, Customer Success, and internal teams to drive outcomes. • Identify and eliminate manual workflows through product and automation. • Own budget, forecasting, resourcing, and ROI trade-offs to maximize impact, with closed-loop measurement systems that track initiatives from hypothesis through execution and quantify impact on revenue, adoption, and retention. • Embed data into product decisions, especially around marketplace performance and revenue impact, by building and leading the product analytics and data science function. • Drive adoption of modern AI tools and workflows across product development.

• Expand your territory by identifying and securing new business opportunities through outreach and deal execution, while also capitalizing on qualified inbound interest to accelerate growth • Own the full sales cycle, from outreach and drop-ins to negotiation and close, using a mix of in-person, phone, email, and virtual touchpoints • Work on unassigned inbound leads, event-sourced contacts, and early-stage opportunities that require follow-up and development • Consistently achieve or exceed quarterly deals quotas and expansion targets • Own end-to-end meeting execution by leading 12–15 weekly customer engagements across discovery, demo, and deal advancement • Maintain a disciplined pipeline, tracking key activity and performance metrics in HubSpot • Build relationships by attending local events and engaging with community and industry insiders • Own complex sales cycles by aligning and influencing multiple stakeholders, including marketing, procurement, and agency partners

• Conceptualize, plan, and lead thoughtful creator relationship touchpoints • Proactively identify and execute creator gifting opportunities • Own end-to-end execution of creator gifting initiatives • Manage inventory, vendor relationships, and budgets • Brainstorm, develop, and lead creator merch initiatives • Work with the marketing team to create and manage swag and merchandise materials • Identify opportunities for brand partners to contribute products to creator gifting initiatives • Support gifts and branded merchandise for Statusphere’s brand contacts • Partner with Creator Social and Community teams • Build and maintain a scalable creator gifting playbook • Track and analyze creator engagement, retention, and gifting campaign KPIs

• Monitor email, DMs, creator-facing chat and answer all inquiries within one business day. • Assist in creator collaboration onboarding and eventually be able to set up when a senior associate is unavailable. • Accurately review creator collaboration gift card compensation eligibility. • Assist in managing the inbox workflow, delegate tagged conversations when additional support is needed to ensure creator messages are reviewed in a timely manner. • Provide timely follow-up and communication to creators regarding collaboration updates, brand changes, and other campaign-related information to ensure smooth execution. • Identify opportunities for improvement while taking the creator perspective into account. • Seek out opportunities for growth and development with your manager. • Actively engage and participate in 1-on-1s, team meetings, and training sessions. • Stay updated on influencer marketing trends to provide the best creator experience. • Execute and own all assigned projects and tasks with a strong self-starter mentality. • Other projects and tasks as assigned.

• Schedule sales meetings when multiple stakeholders are involved. • Coordinate with the marketing team to organize client dinners separate from standard event dinners. • Coordinate reference requests and connect prospects with customer advocates. • Monitor VP Sales email inbox; flag important emails requiring immediate response. • Prepare pre-meeting notes: compile recent Gong calls, HubSpot notes, and LinkedIn updates into 1-pagers. • Track committed follow-ups and send a daily "what's due today" summary. • Utilize pricing calculator and create pricing quotes. • Proof pricing calculators built by the sales team. • Create tailored sales decks using our Master Deck template. • Maintain deal documentation hygiene—update HubSpot properties after calls.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Reporting to the Sr. Manager, Creator Support, this role executes and owns assigned projects while delivering an exceptional creator experience. Responsibilities include: - Responding to creator inquiries across email, DMs, and chat. - Reviewing gift card compensation eligibility. - Managing sparked content communication. - Supporting inbox workflow. - Contributing to KPI reporting. - Identifying opportunities for improvement from the creator perspective. - Staying current on influencer marketing trends. Qualifications - Ability to work efficiently while maintaining attention to the details. - Strong self-starter and problem-solving mentality. - Demonstrates critical thinking, personal organization, and interpersonal skills. - Growth mindset: an ability and desire to learn and pivot skill sets based on business needs. - Delivers written and verbal communication in a clear, compelling manner with minimal errors. - Proven ability to prioritize and multitask, managing multiple projects simultaneously. - Enjoys working on a team but is successful working independently and taking ownership of tasks. Requirements - 2+ years of experience in creator support, influencer marketing, social media management, customer support, community management, or a related client-facing role, preferably in a fast-paced, digital marketing, or startup environment. - Associate’s degree or Bachelor’s degree preferred, or equivalent combination of education and relevant work experience. - Typically, less than 5% travel. Remote environment. No special physical demands required. Benefits - Competitive Compensation. - Medical, Dental, and Vision insurance. - Unlimited PTO + paid holidays. - 4% 401(k) match. - Work from anywhere – fully remote flexibility. - Paid parental leave. - Employee stock options. - Opportunities for growth & leadership in a fast-growing company. - Collaborative, innovative, positive, team-oriented culture.

• Conceptualize, plan, and lead thoughtful creator relationship touchpoints, including personalized gifts and printed materials for life events, hardships, holidays, and key creator milestones. • Proactively identify and execute creator gifting opportunities to strengthen relationships and foster long-term loyalty. • Own end-to-end execution of creator gifting initiatives, including ideation, design, sourcing, and ordering. • Manage inventory, vendor relationships, and budgets for all creator relationship gifts and merchandise to ensure cost-effective and timely execution. • Coordinate with Fulfillment to monitor inventory levels and reorder as needed. • Brainstorm, develop, and lead creator merch initiatives designed to increase brand awareness and community, including merch drops, campaigns, events, contests, and giveaways. • Work with the marketing team to create and manage swag and merchandise materials for Statusphere-hosted and sponsored events, ensuring brand consistency and high-quality execution. • Identify opportunities for brand partners to contribute products to creator gifting initiatives, providing creators with merchandise to encourage brand tagging and increase product visibility. • Support and assist with gifts and branded merchandise for Statusphere’s brand contacts as needed, partnering cross-functionally with CS teams to deliver on-brand touchpoints. • Partner with Creator Social and Community teams to design creator merchandise that aligns with Statusphere’s brand, creator needs, and social-sharing potential. • Build and maintain a scalable creator gifting playbook, including guidelines for timing, personalization tiers, and brand standards. • Track and analyze creator engagement, retention, and gifting campaign KPIs, surfacing notable trends that inform community initiatives and drive creator reactivation. • Other duties and projects as assigned