Iterable

• As a Software Engineer II on the Developer Platform Team, you will help improve the Scala, Bazel, and CI foundations that Iterable engineers use every day to build, test, and ship services • Your work will make the codebase easier to change, the build graph easier to reason about, and CI more reliable under real production-scale usage • Independently own moderate-complexity projects; contribute directly to the Bazel build platform, core Scala libraries shared by services • Help shape how Iterable uses AI-assisted and agentic engineering practices to make complex development work faster, safer, and more repeatable

• Enhance the online customer training portal • Design/build customer education via e-learning modules using Camtasia, Articulate Rise 360, and Genially • Create courses from training event sessions • Be hands-on and focused on becoming a product expert • Collaborate on new and dynamic projects • Own larger projects from start to finish • Update and maintain existing Academy content • Work with PS and CS teams for education content integration • Identify and iterate on non-product training content • Create videos and courses based on the Education Content Roadmap • Collaborate on course development and certifications

Role Description As a Manager, Enterprise Business Development at Iterable, you will lead a team of BDRs to drive top of funnel sales pipeline that is the lifeblood of our company! Responsibilities - Lead and develop a team of Enterprise BDRs responsible for generating qualified pipeline and strategic opportunities for the business. - Drive a high-performance outbound culture centered around precision prospecting, business acumen, multi-threading and quality pipeline creation. - Coach and mentor BDRs through regular 1:1s, call reviews, account strategy sessions and ongoing skills development. - Partner closely with Sales, Marketing, RevOps and Enablement to align outbound strategy, messaging, campaigns and territory execution. - Use data and performance insights to identify trends, diagnose pipeline generation challenges and proactively drive improvements across productivity and conversion metrics. - Monitor and manage core KPIs including activity effectiveness, meeting quality, pipeline generation, conversion rates and quota attainment. - Develop and reinforce modern outbound best practices across cold calling, email strategy, LinkedIn engagement, account research and AI-assisted prospecting workflows. - Act as an escalation point for the team, helping remove blockers and maintain strong operational execution and rep accountability. - Identify opportunities to improve systems, workflows, tooling and prospecting efficiency at scale. - Deliver regular business insights and forecast updates, with the ability to connect leading activity indicators to pipeline and revenue outcomes. - Recruit, interview, hire and onboard top BDR talent while helping build a strong internal leadership bench as the organization scales. - Foster a culture of ownership, continuous improvement, collaboration and accountability across the team. Qualifications - 2+ years of experience leading and developing high-performing SDR/BDR teams within a SaaS environment. - A strong understanding of modern outbound prospecting motions across Enterprise sales cycles and complex buying committees. - Proven ability to coach reps across cold calling, strategic prospecting, messaging, objection handling and pipeline creation. - A data-driven mindset with a consistent track record of operational excellence, KPI management and driving measurable pipeline outcomes. - Strong business acumen and the ability to translate complex concepts into clear, actionable guidance for direct reports and cross-functional stakeholders. - Experience partnering cross-functionally with Sales, Marketing, RevOps and Enablement teams to drive aligned GTM execution. - Excellent communication, coaching and organizational skills with the ability to influence across all levels of the business. - A growth mindset with a passion for developing talent, building culture and continuously improving team performance. Requirements - The annual cash compensation for this role is $165,500 - $207,000 and includes annual base salary and target variable pay (actual payout is subject to the percentage attainment of specific sales goals). - The total compensation package also includes equity, plus a range of benefits, including medical, dental, vision, and financial. - In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: - Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. - Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). - Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: - Official Iterable website, Careers page: https://iterable.com/careers/ - Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

• Identify and close net-new sales opportunities within target accounts with the opportunity for upselling and expansion while utilizing a consistent and repeatable sales process • Build and leverage relationships with C-level Marketing and other executives to influence decision making around marketing solution investments • Drive engaging conversations with commercial marketers at some of the most exciting companies in the world to help them unlock their data, use it more efficiently at unheard-of scale, and develop deeper customer relationships • Manage sales activity including monthly and quarterly forecasting of revenue in Salesforce and achieve quota quarterly • Interface with all levels of target organizations from individual contributors to C-level executives via video and in-person meetings (as needed) • Present Iterable’s product using values-based sales approaches and techniques working alongside Solutions Consultants • Collaborate and coordinate with internal teams (senior management, solutions, marketing, etc.) throughout the deal process • Partner closely with your assigned Sales Development Representative (SDR) to strategize and execute on your outbound prospecting plan

• Identify and close net-new sales opportunities within target accounts with the opportunity for upselling and expansion while utilizing a consistent and repeatable sales process • Build and leverage relationships with C-level Marketing and other executives to influence decision making around marketing solution investments • Drive engaging conversations with commercial marketers at some of the most exciting companies in the world to help them unlock their data, use it more efficiently at unheard-of scale, and develop deeper customer relationships • Manage sales activity including monthly and quarterly forecasting of revenue in Salesforce and achieve quota quarterly • Interface with all levels of target organizations from individual contributors to C-level executives via video and in-person meetings (as needed) • Present Iterable’s product using values-based sales approaches and techniques working alongside Solutions Consultants • Collaborate and coordinate with internal teams (senior management, solutions, marketing, etc.) throughout the deal process • Partner closely with your assigned Sales Development Representative (SDR) to strategize and execute on your outbound prospecting plan

Role Description The core purpose of an Implementation Consultant is to delight your customers with experiences and outcomes that maximize their growth and ours. - Lead customers through successful implementations of the Iterable platform - Build relationships with key stakeholders by learning and solving their challenges - Manage internal resources, customer resources, and third parties as needed - Build customer-facing artifacts like presentations, project plans, data schemas, migration guides, MarTech architecture diagrams, configuration outlines, and long-term success plans - Advocate internally for your customers’ product needs - Effectively manage and complete on-time multiple projects simultaneously - Support the Sales team with pre-sale scoping, planning, RFP responses, and presenting our process - Keep your project plans and meeting notes organized and up to date in our system of record - Engage in team meetings & discussions in order to share successes, learn solutions, and propose ideas - Contribute to innovations in our processes, operations, tools, team structure, and service offerings - Participate in cross-functional improvement initiatives to support the achievement of our OKRs - Travel to onsites in order to gain valuable face-time with key customers Qualifications - Coaching and teaching - Strategic thinking - Problem-solving - Facilitating - Training - Empathy for customers and teammates - Communicating and listening - Project management - Marketing technology Requirements - A Bachelor’s degree in Business, Marketing, Computer Science, IT, or comparable - Understanding how data flows between systems in a tech stack - 3+ years experience delivering complex MarTech implementation consulting to large enterprise customers leveraging multiple channels for multiple brands across global teams - Nice to have: Experience in growth marketing operations, marketing automation, & email/SMS/mobile marketing Benefits - Paid parental leave - Competitive salaries, meaningful equity, & 401(k) plan - Medical, dental, vision, & life insurance - Balance Days (additional paid holidays) - Fertility & Adoption Assistance - Paid Sabbatical - Flexible PTO - Monthly Employee Wellness allowance - Monthly Professional Development allowance - Pre-tax commuter benefits - Complete laptop workstation

• Lead the long-term monetization roadmap. • Act as the "connective tissue" between Product, Marketing, and Sales. • Conduct deep-dive competitive analysis and buyer research. • Design and optimize product bundles for customers. • Partner with RevOps to implement pricing changes and develop discounting frameworks. • Lead internal enablement for global sales teams.

• Manage department and company wide financial statement reporting and forecasting including topline revenue metrics, resource allocation, headcount, and OpEx management with a specific focus on and ownership of key R&D functions • Serve as a finance business partner to the R&D organization and handle departmental headcount, budget, and development and tracking of meaningful critical metrics to measure efficiencies and return on investment analysis • Partner closely with CFO, VP of FP&A, CTO and VP of Product planning teams on budget planning and maintenance, balancing technical roadmap and budget objectives • Own the holistic company cost of revenue forecast, partnering with the Engineering FinOps team to link platform performance and optimization with the associated financial impacts • Support/drive development of Board of Directors presentations, executive dashboards, and KPIs. Create executive review materials that consolidate and communicate financial and operational strategy • Perform account-level variance analysis that drives business insight and frames financial risks and opportunities; present findings to senior management • Working to continuously develop and improve existing FP&A processes • Develop repeatable business, operational and financial processes, partnering closely with the accounting team, to identify key areas of improvement for maximum efficiency • Perform and support ad-hoc reporting/analysis requests. Support corporate initiatives and reporting

Role Description Iterable is looking for a Senior Product Manager to define how data moves, lives, and performs across Iterable. You’ll own the vision and roadmap for the full lifecycle of user and event data, from ingestion to intelligent storage to governed, high-performance access. You’ll shape the systems that power both messaging surfaces and Nova AI experiences, ensuring data is fast, reliable, and ready for real-time decisioning. How you will make an impact: - Own the end-to-end user data platform charter: define how user and event data moves from APIs and pipelines into storage, through schema and lifecycle management, and out through query surfaces used by sends, journeys, and AI features—staying focused on core user data infrastructure, not analytics UI or external integrations. - Make ingestion and identity reliable at scale: evolve ingestion APIs and pipelines with clear SLOs, prioritization, and fair-usage limits, and drive a clear identity model so we can safely move users from anonymous to known without duplicates or data loss. - Modernize storage, schemas, and guardrails: lead ES8 and user-store roadmaps, retention and cost work, and turn schema management into a first-class product (field removal, usage heatmaps, structural guardrails) so customers can keep only the data that matters. - Enable Nova and product teams with better data: partner with AI/ML and application teams to define what “AI-ready” means, evolve a centralized query layer with guardrails, and own platform metrics (SLOs, incidents, ES cost, schema health, query coverage) that show the impact of your roadmap. In this role, you'll get to: - Work at the heart of Iterable’s data plane—where decisions about ingestion, storage, schema, and queries shape everything built on top of it. - Make concrete tradeoffs between flexibility and guardrails: when to allow arbitrary payloads vs. when to insist on structure, how much history to keep online, and which queries are too risky to run. - Partner closely with senior engineering leaders on long-horizon decisions about search/index strategy, user stores, SLOs, and cost posture. - Spend time with customers’ data and engineering teams to understand how they actually model users and events today—and reflect that reality in a cleaner, more powerful user data platform. Qualifications - 5+ years of product management experience in B2B SaaS, focused on backend, platform, or data infrastructure products. - Hands-on experience with user and event data systems—for example: ingestion pipelines, identity/alias models, event stores, or large search/document databases (e.g., Elasticsearch). - Strong instincts around APIs and schemas: you’re comfortable reading JSON payloads, thinking through nesting vs. flattening, and managing breaking changes over time. - Familiarity with distributed systems and data infra (Kafka/Pulsar, Redis, relational or NoSQL stores, or search engines) and the tradeoffs around performance, reliability, and cost. - Experience collaborating with AI/ML or data science teams on the data side—feature availability, data quality, semantics—enough to know what really blocks good models and agent behavior. - Strong analytical skills (including SQL) and a habit of using data to drive prioritization and validate impact. - Clear, direct communication; you can explain a data or infra decision to both senior engineers and non-technical stakeholders without jargon for its own sake. Requirements - Bonus points for having worked on a core user-data or messaging platform where profiles, events, and identity resolution were central concepts. - Experience shipping guardrails or cost controls for shared infrastructure (rate limits, query limits, SLOs, or similar). - Experience being part of a major search/storage modernization (e.g., ES migrations, index redesigns, or retention changes). - Background in computer science, data engineering, or a related field that lets you go deep with engineering when needed. Benefits - Paid parental leave - Competitive salaries, meaningful equity, & 401(k) plan - Medical, dental, vision, & life insurance - Balance Days (additional paid holidays) - Fertility & Adoption Assistance - Paid Sabbatical - Flexible PTO - Monthly Employee Wellness allowance - Monthly Professional Development allowance - Pre-tax commuter benefits - Complete laptop workstation

Role Description As a Senior Implementation Project Manager at Iterable, you will help customers implement the Iterable platform for their engagement marketing needs. Sr. IPMs engage with executives, developers, marketing managers, and other stakeholders to successfully scope and drive the project through to successful completion. Sr. IPMs are Iterable experts and will work with other internal subject matter experts for the implementation project. As the owner of the overall success of the project, PMs are responsible for driving the project delivery, resources, and milestones to meet customer goals. Responsibilities - Lead multiple, concurrent, strategic enterprise projects to implement the Iterable platform for our customers. - Engage with executives, developers, marketing managers, and other stakeholders to successfully scope and drive the project through successful completion. - Be knowledgeable about the Iterable use cases and work with other internal subject matter experts (SMEs) for the implementation project. - Develop relationships across functional areas such as Sales, Engineering, Customer Success, Security, and IT. - Manage complex B2B/B2C implementations and a proven track record of meeting and exceeding scope goals and target dates. - Oversee project execution including resourcing, project scheduling, and timely delivery. - Provide timely, clear, concise communications to customer and the Iterable project team. - Assess project risks, anticipate challenges, and provide escalation management when necessary. - Meet or exceed targets for CSAT (customer satisfaction) and billable utilization, and on-time completion. Qualifications - 6+ years in B2B customer-facing SaaS platform implementation, project management, or delivery service role. - 2+ years experience working in a fast-paced, high-tech, SaaS startup environment. - 2+ years mentoring Project Managers. - Proven ability to deliver complex technical projects and customer-facing solutions. - Expert use of MS Office Suite, Google Enterprise Suite, and project management tools. - Excellent written and verbal communication skills. - High emotional intelligence. - Servant leadership and a passion for driving customer success. - Strong accountability, ownership, and bias for action. - Ability to travel to customer sites when required by project scope. Bonus points - Knowledge of marketing automation and marketing technologies. - Experience developing implementation delivery methodologies. Benefits - Paid parental leave. - Competitive salaries, meaningful equity, & 401(k) plan. - Medical, dental, vision, & life insurance. - Balance Days (additional paid holidays). - Fertility & Adoption Assistance. - Paid Sabbatical. - Flexible PTO. - Monthly Employee Wellness allowance. - Monthly Professional Development allowance. - Pre-tax commuter benefits. - Complete laptop workstation.