iRhythm Technologies, Inc.

Role Description The Customer Care Advocate is responsible for being a part of a high-volume inbound Contact Center in which the Advocate verifies and investigates patient insurance, estimates benefit coverage and out of pocket costs, and discusses patient responsibilities and/or patient payment options. The typical daily responsibilities consist of the following: - Answer inbound calls in our Contact Center - Provide an estimate of the potential patient responsibility based upon the benefits coverage - Make outbound phone calls to patients or accounts - Document in Salesforce all details surrounding patient’s healthcare benefit coverage and recommend appropriate payment options, if needed - Assist in all patients' inquiry regarding the product or route to the right department if needed - Log complaint tickets accurately for review - Update records with complete patient and insurance information - Resolve customer concerns related to products, services, enrollment, and account inquiries - Assist and cross train in other departments as business needs dictate during critical times - Maintain confidentiality of patient data and medical records in compliance with HIPAA regulations - Maintain consistent work presence and impact during normal business hours, and be available for ad hoc check-ins with managers and/or team leads - Deliver on challenging work objectives, including meeting daily, weekly and/or monthly productivity metrics - Produce high-quality, high-volume work by leveraging self-motivation and initiative in a remote work environment - Provide superior customer care by troubleshooting customer/patient issues relating to product, services, and patient enrollment - Respond to inquiries, complete order fulfillment and provide information to external and internal customers and accounts - Maintain a positive attitude and working relationship with all customers, patients and iRhythm associates Qualifications - High school diploma or equivalent - 3+ years of customer service experience, with a focus on assisting patients in a healthcare environment - Experience working in a high-volume Contact Center environment - Proficient with Microsoft Office, virtual communication tools - especially Outlook, Teams; Word, Excel and PowerPoint preferred - Strong verbal and written communication skills - Must be flexible, able to adapt quickly and positively to change, able to handle a fast-paced growth company environment - Strong evidence of great customer service via phone, e-mail, fax or web modalities - Must be patient and customer focused, demonstrating professionalism in stressful situations - Resourcefulness and high levels of emotional intelligence to identify obstacles and collaborate with others to discuss potential solutions - Must demonstrate independent thinking and sound judgement skills not covered specifically in manuals or procedures Requirements - Bachelor's Degree or relevant experience - Experience with health insurance, benefits investigations, and reimbursement - Experience providing patient communication, researching, and documenting patient financial information for a healthcare provider - Experience with Customer Relationship Management software, Provider Engagement Portals, and Salesforce experience highly desired Location Iloilo Company Description iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Role Description iRhythm Technologies is seeking a motivated and detail-oriented Tax Analyst to join our Tax & Treasury team. This is an exciting opportunity for a developing tax professional to gain broad exposure across both direct and indirect tax disciplines at a growing, publicly traded medical device company. The Tax Analyst will play an integral role in supporting compliance, provision, and planning workstreams, while helping the Company bring additional work in-house that is currently performed by a Big Four accounting firm. - Assist with the preparation and timely filing of U.S. and foreign indirect tax returns, including sales and use tax, VAT, GST, and other transaction taxes. - Gather, compile, and review financial data, workpapers, and supporting schedules required for tax return preparation. - Assist with the preparation of the Company’s quarterly and annual income tax provision in accordance with ASC 740. - Support documentation of tax accounting policies and internal controls related to the income tax provision. - Provide research and analytical support on a variety of special projects, which may include: - Transfer pricing studies and intercompany transaction documentation - Mergers, acquisitions, and restructuring transactions - Domestic and international tax planning initiatives - Income tax audits (federal, state, and foreign) - Treasury-related tax matters - Assist with preparation of responses to tax notices, audits, and inquiries from federal, state, local, and foreign taxing authorities. - Support the VP, Tax & Treasury on ad hoc projects and analyses as business needs evolve. Qualifications - Bachelor’s degree. - 2–3 years of corporate tax experience. Preferred Qualifications - Master’s degree in Taxation (MST or LLM in Taxation) or actively enrolled in a graduate tax program. Requirements - Working knowledge of U.S. federal and state income tax concepts and indirect tax principles. - Proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, Outlook); strong Excel skills required. - Experience with or demonstrated ability to learn tax research platforms (e.g., LexisNexis, BNA, Checkpoint, or similar). - Strong analytical, organizational, and written and verbal communication skills. - Exposure to international tax concepts, including transfer pricing, foreign tax credits, or cross-border structuring. - Familiarity with ASC 740 income tax accounting concepts. Work Environment / Other Requirements - This is a fully remote position based in the United States. - The Tax Analyst will be expected to travel to iRhythm’s San Diego, California office on an as-needed basis for team meetings, training, and collaborative work sessions. - Frequency of travel will vary based on business need but is not expected to exceed quarterly. - Ideal candidate will have the ability to work independently in a remote environment while maintaining strong collaboration with team members and business partners. Benefits - This role offers meaningful career development through direct engagement with senior tax professionals, third-party advisors, independent auditors, and cross-functional business partners. Location - Remote - US Estimated Pay Range - $74,000.00 - $93,000.00

Role Description We are seeking a Product Security Manager with proven experience in the medical device industry. In this role, you will safeguard medical devices by identifying, assessing, and mitigating security risks unique to healthcare technology. You will collaborate with cybersecurity, development, product management, and regulatory teams to ensure that security is embedded across the product development lifecycle (PDLC) and the secure software development lifecycle (SDLC), in alignment with FDA cybersecurity requirements. Key Responsibilities - FDA Cybersecurity Compliance: Ensure compliance with FDA cybersecurity guidance and regulations in collaboration with Cybersecurity, Regulatory, Quality, and Systems Development teams. - Risk Assessments & CSRAs: Conduct comprehensive security risk assessments, including Cybersecurity Risk Assessments (CSRAs), to identify vulnerabilities and threats across device hardware, firmware, software, and cloud components. - Threat Modeling: Develop and maintain device-specific cyber threat models, factoring in patient safety, data privacy, and operational continuity. - SBOM Management: Demonstrate familiarity with Software Bill of Materials (SBOM) and effectively communicate technical details. - Security Documentation: Create and maintain cybersecurity documentation for pre- and post-market activities, ensuring regulatory alignment. - Data Flow Diagrams: Produce detailed data flow diagrams to support the threat modeling process. - Security Design Reviews: Participate in design reviews of medical device architectures and implementations, providing actionable recommendations for system security requirements. - Vulnerability Analysis & Management: Perform and support vulnerability analysis and coordinate the vulnerability management program, including scanning, patching, and remediation for medical devices. - Threat Detection Tools: Leverage and maintain application and threat detection tools (Veracode, Snyk, GitLab, or equivalent) to identify security flaws early in the SDLC. - Incident Response: Support investigation and remediation of device-related security incidents, minimizing impact and preventing recurrence. - Data Privacy Compliance: Partner with the Privacy Team to ensure adherence to HIPAA, GDPR, and other data protection regulations. Qualifications - Bachelor’s degree in Computer Science, Information Security, or related field. - 8+ years of experience in information security, with direct focus on product security for medical devices. - Strong understanding of security principles, methodologies, and tools within the PDLC and SDLC. - Demonstrated experience conducting Cybersecurity Risk Assessments (CSRAs), vulnerability analysis, and working with modern threat detection tools (Veracode, Snyk, GitLab, or similar). - Familiarity with NIST Cybersecurity Framework, NIST SP 800-171, and deeper controls/frameworks such as NIST SP 800-53 (Security and Privacy Controls), NIST SP 800-92 (Log Management), and NIST SP 800-63 (Digital Identity Guidelines). - Hands-on experience with vulnerability identification and threat modeling within healthcare using methodologies such as STRIDE. - Experience operating in a regulated environment (FDA, HIPAA, GDPR, international regulatory frameworks). - Experience with medical device hardware or Software as a Medical Device (SaMD). - Experience with medical device software development and regulatory processes. - Excellent problem-solving, analytical, and communication skills, able to take a multi-siloed approach. - Ability to understand intro dependencies of teams across mobile applications, hardware, and cloud environments. - Proven track record of 510k experience and completion. Preferred Qualifications - Industry certifications such as CISSP, CISM, CISA, or medical device security–specific certifications. - Experience with international frameworks and standards (EU MDR, JIS T 2304 / IEC 62304). - Understanding penetration testing methodologies and tools, able to work with pen test teams independently with little guidance. - Proficiency with programming languages and technologies commonly used in medical device development. Location San Francisco Estimated Pay Range $146,000.00 - $190,000.00 Company Description iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Role Description As a Manager of Software Engineering at iRhythm, you will be a team leader responsible for a team of engineers and a technical leader responsible for the full stack of engineering to deliver mobile applications supporting patients during wear of a Zio monitoring device. This role provides an opportunity to work with a talented team and drive operational excellence across a suite of mobile products for US and international markets in a regulated medical device environment. - Technical leadership and architectural guidance across the full stack – mobile applications, back-end web services, data management, outbound email and push notifications. - Recruit, manage, coach, and motivate a team of talented software engineers. - Collaborate with product owners and user experience engineers on product features and road maps. - Collaborate with technical project managers, software QA, quality engineers, regulatory specialists, and other cross-functional stakeholders to define and predictably execute project plans. - Drive high standards for software quality, reliability, maintainability, cybersecurity, and compliance in a regulated environment. - Define deployment efforts to multiple lower environments and production environments with minimal and predictable impacts to users. - Contribute to documentation required as part of our controlled software development life cycle. - Support production including incident response, issue troubleshooting, anomaly root cause and impact analysis, and corrective & preventive actions. Qualifications - 7+ years professional software engineering experience. - Experience leading or managing software engineering teams. - 5+ years experience developing for iOS and Android using Kotlin. - 5+ years experience developing Java web services. Experience with AWS, Spring, Hibernate, MySQL preferred. - Strong interpersonal, written, and verbal communication skills. - Strong analytical and problem-solving skills. - Experience working in a regulated environment preferred. - BA/BS in Computer Science, or related technical field, or equivalent experience. Location Remote - US Estimated Pay Range $138,000.00 - $180,000.00 Company Description iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Role Description We are seeking a detail-oriented and proactive Workday HRIS Analyst II to support the configuration, maintenance, and enhancement of our Workday system. This role is critical in optimizing HR processes and delivering system-based solutions aligned with our evolving business needs. The ideal candidate has a strong understanding of Workday functionality, enjoys problem-solving, and thrives in a collaborative environment. The candidate will be the primary support of HR Operations with their system inquiries. Essential Duties and Responsibilities: - Handles BAU Requests such as but not limited to: - Report Request – New Report, Modify, Schedule - Creation of Organizations (Supervisory Organizations, Cost Center, Locations) - EIB Processing, Loading and Validating - Provide “How to” guidance to the business - Business Process – understanding on Business Process workflow and configuration. - Compensation - Job Profile - Compensation Plans/Package - Merit, Bonus and Stock Plans - Complex Calculated fields - Talent and Performance - Performance Templates - Talent Cards - Nbox Reporting - Workday Report - Understand various types of Workday Reports, ability to create based on Business Needs. - Understand how Calculated fields are built and configured - Requirements Gathering – confident in connecting with the business for Business Requirements. Qualifications - Workday Configuration is required. - Minimum of 2 years’ experience in Workday HCM. Pro certification is an advantage. - Can create/modify Reports, Calculated Fields, Eligibility Rules, Validation Rules. - Familiarity with Annual Review Process. - Familiarity with Talent and Performance. - Understand Workday ecosystem. - Work on minimal supervision. - Can present self with confidence. - Advance competency in speaking in English. Location Manila Company Description iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Role Description We are looking for a DevOps Engineer to help scale and improve our environment creation and management platform. Today, we operate multiple long-lived environments backed by AWS EC2, Kubernetes, GitOps (Argo CD), and Terraform-based infrastructure. As our platform has grown, environment provisioning and configuration management have become a major source of operational backlog and toil. Modernizing the R&D Platform using Kubernetes and various CNCF (or CNCF-type) projects are a requirement. Occasional weekend work may be required, as will late deployments. This role is focused on: - Reducing environment-related backlog - Standardizing how environments are created and managed - Improving and untangling legacy Terraform + embedded application configuration - Driving automation and platform improvements that eliminate repetitive work You will work closely with engineering teams to improve reliability, speed, and consistency across environments. What You’ll Do - Environment & Platform Ownership - Create, modify, and support non-production and production-like environments - Troubleshoot and resolve environment issues (infra, config, deployment) - Improve reliability and consistency across environments - Backlog Reduction & Toil Elimination - Process and prioritize environment-related requests across multiple teams - Identify patterns in repeated requests and eliminate them through automation - Replace manual workflows with tooling, templates, and standardized approaches - Infrastructure & Configuration Improvements - Work within and improve existing Terraform (legacy + coupled) codebases - Help separate infrastructure provisioning from application configuration - Improve reuse, modularity, and safety of infrastructure code - Be part of an on-call rotation using Pager Duty. - Kubernetes & GitOps Operations - Deploy and manage applications in Kubernetes environments - Operate and improve Argo CD-based GitOps workflows - Manage Helm-based deployments and configuration patterns - CI/CD & Automation - Improve CI/CD pipelines in GitLab to reduce environment-specific drift - Build scripts/tools to automate repetitive tasks and operations - Improve determinism and repeatability of environment creation Qualifications - 8+ years of Software or DevOps Engineering experience, with at least 2 years in relevant (healthcare / medtech) industry experience - Terraform or Ansible (required) - Real-world experience working in complex or legacy IaC codebases - Crossplane exposure preferred. - Kubernetes (required) - Strong understanding of deployments, services, config, and troubleshooting - Helm (required) - Experience managing environment-specific values and deployments - Argo CD (required) - GitOps workflows, sync/health, debugging drift - Docker (required) - GitLab + CI/CD (required) - Linux fundamentals (required) Core Capabilities - Strong attention to detail in infrastructure and config changes - Ability to manage multiple concurrent requests and priorities - Solid understanding of software delivery processes and environment lifecycle - Strong debugging and troubleshooting skills Nice to Have - Experience decoupling infra and app configuration - Experience reducing ticket-driven operational toil - Crossplane (infrastructure abstraction / platform direction) - Kyverno (policy-as-code) - Cilium / Tetragon (network/security observability) - Backstage or developer portals (self-service platforms) Location Remote - US Estimated Pay Range $138,000.00 - $180,000.00 Company Description iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Role Description iRhythm is currently seeking a Senior Corporate Accountant who will be instrumental in our corporate accounting operations. This position offers a unique opportunity to collaborate extensively with internal and cross-functional teams, ensuring a seamless financial reporting process. The ideal candidate will possess outstanding communication skills, an analytical approach, critical thinking abilities, flexibility, and exceptional organizational and project management skills. Specific job responsibilities include: - Demonstrate a thorough understanding and application of U.S. GAAP accounting standards as well as internal control standards (SOX compliance). - Collaborate with internal and cross-functional partners, including Cost Accounting, Accounts Payable, FP&A, Benefits, Legal, Tax, Treasury, and other teams, to support accurate accounting, reporting, and close activities. - Assist in the monthly close and consolidation process, ensuring activities are completed in a timely and accurate manner. - Conduct detailed balance sheet reconciliations, engaging in independent research to ensure completeness and accuracy in all assigned accounts. - Prepare comprehensive monthly variance analyses for both the income statement and balance sheet, as designated. - Own assigned corporate accounting areas, including journal entries, account reconciliations, variance analysis, supporting schedules, and related SOX control evidence for the monthly, quarterly and annual close process. - Maintain supporting schedules and ensure account reconciliations are completed in accordance with the close calendar. - Investigate and resolve reconciling items in a timely manner. - Assist with monthly corporate consolidation, intercompany eliminations, and foreign currency translation. - Assess and interpret the financial impact of lease agreements, including new, amended, and terminated contracts, ensuring compliance with accounting standards. - Deliver insightful reporting analysis on key financial metrics. - Partner with Cost Accounting and FP&A to analyze and understand close impacts, operational variances, and related accounting entries, as applicable. - Uphold the company's commitment to compliance, adhering to internal controls, policies, procedures, and regulatory requirements, including the safeguarding of protected health information. - Assist in developing, implementing, and maintaining accounting policies and procedures, enhancing the organization's financial governance. - Assist with accounting and integration activities related to acquisitions, business combinations and affiliated entities. - Support quarterly reviews and annual audits by preparing required supporting schedules, responding to internal and external auditor requests, and maintaining audit-ready documentation. - Assist with preparation and tie-out of SEC reporting support, including financial statement schedules, footnote support, and disclosure control documentation. - Assist with accounting for intercompany transactions, foreign currency remeasurement/translation, accruals, prepaid expenses, fixed assets, leases, capitalized software, intangible assets, equity/stock-based compensation, debt, cash, and other corporate accounting areas as assigned. - Document and adhere to SOX control requirements, including maintaining appropriate control evidence and supporting process documentation. - Foster partnership and collaboration within the global accounting organization and with cross-functional stakeholders to resolve complex issues, streamline accounting processes, and support ad-hoc projects. - Must be able to review and analyze data that is rapidly changing and understand the business impact. - Support additional accounting, reporting, compliance, and process improvement projects as needed, including the responsible use of approved AI-enabled tools, automation, and data analytics to enhance accounting workflows, reconciliations, variance analysis, exception identification, documentation, and close efficiency while maintaining SOX compliance, data accuracy, and confidentiality standards. Qualifications - At least 3-5 years of accounting experience with a bachelor's degree in accounting, finance or related field with accounting preferred; or equivalent work experience. - Combination of public accounting and industry experience preferred. Requirements - Strong understanding and practical application of U.S. GAAP, showcasing strong proficiency and application in a professional accounting environment. - Ability to communicate effectively across organizational levels, including with external auditors and cross-functional business partners showcasing strong interpersonal skills. - Robust quantitative and qualitative analytical skills, with a keen eye for detail and the ability to derive insights from complex financial data. - A forward-thinking mindset, with a penchant for exploring new ideas, embracing innovation, and adapting swiftly to changes in the business environment. Preferred Qualifications - Big Four public accounting experience preferred. - Certified Public Accountant (CPA) license or equivalent preferred. - Experience in a public company environment with SOX compliance and external reporting requirements. - Experience supporting SEC filings, external audits, and quarterly reviews. - Experience with consolidations, intercompany accounting, and foreign currency translation. - Exposure to AI-enabled finance and accounting tools, including practical use of generative AI, automation, advanced analytics, or workflow enhancement technologies to improve close processes, reconciliations, variance analysis, reporting support, or data review. - Ability to evaluate and apply emerging technologies responsibly, with appropriate attention to data accuracy, confidentiality, internal controls, SOX compliance, and protection of sensitive information. - Experience in a fast-paced, team-oriented, matrixed organization. - Excellent interpersonal skills and the ability to work effectively with a variety of personnel, both internally and externally. - An eagerness to learn and take on challenges in a rapidly growing and dynamic environment; must be a team player. - Strategic thinking with an emphasis on relationship management and communication at all levels within an organization. - High attention to detail, excellent organizational skills and the ability to work with limited supervision. Location Remote - US Estimated Pay Range $115,000.00 - $149,000.00 Company Description iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Role Description The Customer Care Supervisor manages a team of Customer Care Advocates, Advanced Customer Care Advocates, and Senior Customer Care Advocates. The Supervisor will be responsible for providing coaching, guidance, and support towards achieving individual, Advocate level, and departmental goals while aligning the team to the key expectations. The expanded use of critical thinking skills to solve complicated issues, document findings, and develop solutions will be needed to grow in this role. Our work environment is fast-paced, with a collaborative atmosphere. The supervisor team will be required to assist their teams in day-to-day activities as the business needs require. The supervisor will be responsible for team communication as well as collaborative communication for all team members as needed regardless of which team the advocate is on. The ability to work as a group to deliver key department results to drive continuous improvement will be needed. Responsibilities and Duties - Lead a team of Customer Care Advocates (Advocates, Advanced and Senior level) who are servicing calls from accounts, patients, and internal business partners. - Provide coaching to CCA’s to ensure that they achieve or exceed company expectations for quality and service by providing regular, constructive feedback and guidance to develop employees to their full potential. - Ability to take calls/tickets as needed based on volume to be a backup for the team. - Review and accountability of employee reports – attendance, timesheets, performance metrics. - Conduct live call listening, live monitoring, and call calibration with team members. - Manage through the daily operations of the call center, own monitoring of work queues (inbound calls, device returns, email requests, outbound calls, etc.). - Review and audit of CCA queue work to ensure quality, accuracy, and timeliness of work. - Handle and resolve escalations multi-channel and multi-level. - Provide continual evaluation of processes and procedures. Responsible for suggesting methods to streamline operations through improved processes and technology. - Performance management of CCA team. - May participate in supporting a specialty area such as Training, Quality, or new process development. - Collaboration with other department Leads & points of contact. - Complete monthly 1:1’s with advocates and align documentation to show continued discussions and support. - Complete quarterly reviews of goals and follow the standard process for documentation through goal review process. - 85% of agents must be meeting individual metrics. - Within 6 Months register for Ignite Leadership class at IRT and complete in first 12 months. - Collaborative with full supervisor team to align on weekly communication option for the team. - Assist with other Customer Care related duties as needed – may include but not limited to taking calls, resolving tickets/emails or providing other support as requested. Qualifications - INTERNAL CANDIDATE: 24-36 Months in the customer care advocate roles with continued advancement. - Bachelors or equivalent combination of experience and education. - Strong leadership skills with the ability to guide and motivate teams to higher performance. - Experience with Salesforce Customer Relationship Management software. - Proficient with Microsoft Office - Word, Excel, and PowerPoint. - Understanding of data analytics and use for alignment of metrics and research. - Strong verbal and written English communication skills. - Travel requests throughout the year to IRC locations, advanced notice will be given. - EXTERNAL CANDIDATE: Minimum of 3-5 years of customer service leadership experience, preferably in a healthcare/medical sale non-insurance setting. - Bachelor’s or equivalent combination of education and experience in a fast-paced environment with continued growth. - Strong leadership skills with the ability to guide and motivate teams to higher performance. - Experience with Salesforce Customer Relationship Management software or similar environment. - Proficient with Microsoft Office - Word, Excel, and PowerPoint. - Strong verbal and written English communication skills. - Must be flexible, able to adapt quickly and positively to change, able to handle a fast-paced growth company environment. - Demonstrated commitment to helping people and resolve issues including those that require independent thinking and sound judgment skills not covered specifically in manuals or procedures. - Strong commitment to quality. - Demonstrated patience and professionalism in stressful situations. Experience in a multitasking role preferred. - Travel requests throughout the year to IRC locations, advanced notice will be given, and attendance will be mandatory. Location Remote - US Estimated Pay Range $70,000.00 - $88,000.00 Company Description iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Role Description In three to five sentences, give a clear, objective statement of the job’s role and responsibilities. Essential Duties and Responsibilities - Utilize 7 - 10 bullets that capture the essential duties of the job. Qualifications - Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or equivalent work experience. - Related experience should include at least 3 years managing a team. Requirements - Utilize 1 – 5 bullets to list any other important requirements such as work location, travel, overtime, work schedule, physical requirements or mental demands required to effectively perform the role. Benefits - Customize this section based on the job and the geographic location. Company Description iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Role Description iRhythm is a leading designer and manufacturer of ambulatory cardiac monitoring wearable technologies, providing an end-to-end service that delivers a best-in-class wear experience, high reliability, and strong clinical value for patients and healthcare providers. At iRhythm, we start by solving for the patient and execute by thinking big and going fast, leading with integrity, collaborating to win, and always striving for better. To continue advancing this mission, we are seeking a Director, Systems Engineering to join our organization, reporting to the Vice President of Product Development. This leader will oversee the Systems Engineering and Test functions within a regulated medical device product development environment. The Director will provide strategic direction, technical leadership, and organizational capability-building across new product development and lifecycle management for connected cardiac monitoring technologies. This role will ensure teams apply disciplined systems engineering practices, including: - Requirements management - Architecture definition - Interface control - Risk management - Verification strategy - Design controls - Traceability This leader will bring industry best practices into the organization, strengthen engineering rigor, and help ensure iRhythm’s products remain safe, effective, scalable, and compliant throughout their lifecycle. Responsibilities - Lead, develop, and mentor multidisciplinary Systems Engineering and Test teams supporting product development of cardiac diagnostic technologies from concept through commercial launch, as well as sustaining and lifecycle engineering activities. - Own functional strategy, execution priorities, resource planning, and operating model for Systems Engineering, ensuring alignment with business priorities and portfolio roadmaps. - Serve as an effective change agent by driving adoption of improved engineering processes, tools, and best practices while maintaining team engagement, compliance standards, and organizational momentum. - Lead system-level requirements management, ensuring user needs are translated into clear, testable, traceable, risk-informed product, system, subsystem, software, hardware, firmware, and verification requirements. - Communicate project status, risks, budget, resource needs, and execution priorities to executive leadership in a clear, concise, and actionable manner. - Provide leadership support of external vendor partnerships, engineering evaluations, and verification testing of design changes as required. - Partner cross-functionally with RA/QA, Product Management, Operations, Clinical, Manufacturing, and R&D functions to ensure design inputs and outputs meet regulatory, quality, customer, patient, user, and business needs. - Sponsor a Systems Engineering community of practice, bringing industry best practices, training, standards awareness, and engagement with the broader systems engineering community (INCOSE, AAMI, MDIC, etc). - Provide key planning inputs to ensure resource management, timelines, and budgets meet program and business needs. - Provide oversight and targeted participation in QMS improvement initiatives, including DOP/SOP authoring and maintenance, to help ensure engineering processes are robust, efficient, compliant, and executable. - Support regulatory inquiries, audits, inspections, and technical discussions, as required. Qualifications - BS in Systems Engineering, Electrical Engineering, Biomedical Engineering or related engineering degree; MS/MBA a plus - 15+ years in regulated medical device development (Class II/III Connected with deep experience in Systems Engineering across NPI and sustaining/lifecycle in regulated manufacturing environments) - 8+ years of people leadership managing and developing multidisciplinary engineering teams (Systems Engineering; HW/FW/SW/mechanical integration) - Expertise in systems engineering best practices: user needs → system/subsystem requirements, architecture, interface definition/control, requirements traceability, and configuration management. - Experience developing medical device platforms that include hardware, firmware and tools/fixtures that interface with devices and/or data in a safe and secure way. - Working knowledge of applicable regulatory standards and requirements, including FDA QMSR/21 CFR Part 820, ISO 13485, ISO 14971, IEC 62304, IEC 62366, and IEC 60601 as applicable. - Proven leadership of system-level risk management and design change execution in medical device development, including hazard analysis, dFMEA/pFMEA/uFMEA, impact assessments, V&V/regulatory strategy alignment, and design transfer support. - Proven ownership of verification strategy and execution, including test planning, protocol/report oversight, coverage and traceability management, and ensuring robust evidence for product releases and design changes. - Strong executive communication and cross-functional leadership, including vendor/partner governance, prioritization across multiple programs, and structured problem-solving (RCA/CAPA support) - Experience supporting global regulatory submissions and responses, including FDA, EU MDR, and international submissions, with technical content and objective evidence. Ways to Stand Out - Prior experience supporting product development and systems engineering validation, or commercialization of cardiology, metabolic disease, diagnostic, or medical device technologies within regulated healthcare environments preferred. - Working knowledge of AI-enabled tools and responsible-use practices within FDA-regulated medical device development environments - Proven track record of delivery excellence; project management and organization skills - Relevant certifications such as INCOSE ASEP/CSEP/ESEP or Lean/Six Sigma Location - On-site / hybrid / remote - Available for up to 25% domestic travel, primarily to San Francisco Bay Area or Southern California. FLSA Status Exempt Compensation Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range: $182,000.00 - $237,000.00 Inclusivity Statement As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. Accommodations iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com. Fraud Warning There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.