• Manage the Chief External Affairs Officers and Chief Strategy and Impact Officers calendar, scheduling, and competing priorities across multiple teams, exercising sound judgment about how time is allocated. • Assist supervisors with confidential matters, including supporting supervisors in their determination and effectuation of management policies, handling and preparing documentation and notes relating to management policies, personnel matters and bargaining strategy. • Proactively protect and maximize the executives time, anticipating scheduling needs and resolving conflicts before they arise. • Coordinate complex travel arrangements and itineraries. Prepare and submit expense reports accurately and in a timely manner. • Support daily email and communications, flagging priority items and ensuring confidentiality, timely, accurate responses and follow-up. • Serve as a primary point of contact and liaison for internal and external stakeholders on behalf of the Chief External Affairs Officer and Chief Strategy and Impact Officer. • Prepare meeting materials, briefing documents, and agendas; capture notes, and track action items and follow-through. • Coordinate logistics for team meetings, retreats, and events. • Maintain contact lists, files, and digital records, and support document and information management for the executive office. • Proactively identify and solve problems, bringing a learning mindset and a focus on solutions when challenges arise. • Manage deadlines for the CEAO, tracking weekly priorities and project needs across the External Affairs department. • Participate in organization-wide activities, including retreats, all-staff meetings, and assembly.

Title: Executive Assistant (Part-Time, Freelance) Job Description: - Location: Tampa, FL - Type: Freelance - Hours: Estimated 20 hrs/week - Hybrid: must be able to work on-site at our Tampa (Channelside) office as needed About the Role The Executive Assistant will provide comprehensive administrative support to an executive, with the potential to support additional executives as time and bandwidth allow. This role requires a highly organized, detail-oriented, and proactive individual who thrives in a fast-paced, entrepreneurial environment and exhibits a high level of accountability and confidentiality. You'll be instrumental in ensuring the seamless operation of daily activities — enabling the executive to focus on strategic initiatives and organizational goals. This role is primarily remote, with occasional in-office presence required at our Miami office. While the role is roughly 20 hours/week, this is a fast-moving, entrepreneurial environment — you should expect to check email regularly and potentially outside of standard business hours (including evenings and weekends) and respond promptly when something time-sensitive comes up. What You'll Be Doing - Manage and update daily, weekly, and monthly calendars, including scheduling meetings, appointments, and travel arrangements - Coordinate and organize meetings, conferences, and events, ensuring the executive is well-prepared (research, prep documents, presentations, catering, etc.) - Manage expense reports and budgets; handle confidential corporate, personnel, and financial information with discretion (experience with Netsuite a plus) - Build, review, and maintain databases and lists for various projects - Arrange travel itineraries, accommodations, and transportation, managing any issues that arise - Prepare, organize, and maintain confidential documents, reports, and presentations - Research and gather data to support decision-making - Track and follow up on tasks to ensure deadlines are met - Assist with a range of projects, adapting quickly to changing priorities - Screen and prioritize incoming calls and messages - Monitor email regularly during evenings and weekends, responding promptly to time-sensitive matters as they arise - Use AI tools and other technology to streamline workflows, automate repetitive tasks, and improve overall efficiency - Run miscellaneous errands in a timely manner, including office tasks (sign for deliveries, etc) - Provide additional professional and personal support as needed - Support additional executives on an as-needed basis, as workload allows What You'll Have - Associate's degree required; Bachelor's degree highly preferred - 3+ years of Administrative/Executive Assistant experience, preferably supporting executives, C-suite leaders, presidents, or CEOs - A polished, professional demeanor with exceptional verbal and written communication skills - Experience with copywriting and copyediting - Outstanding organizational skills and meticulous attention to detail - Strong problem-solving skills and the ability to think ahead - Comfort operating in an entrepreneurial, fast-changing environment where priorities can shift quickly - Comfortable using AI tools and platforms to improve efficiency and streamline processes - Ability to work independently, adapt to shifting priorities, and stay composed under pressure - Excellent time management and multitasking skills - Genuine availability and willingness to monitor email during nights/weekends and respond as needed — this is a part-time role by hours, but requires an "on-call when it counts" mindset - Strong proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word) - Experience with NetSuite, ZoomInfo, and Constant Contact preferred - A commitment to maintaining strict confidentiality at all times

Role Description We are currently seeking a perceptive and proactive Virtual Assistant & Communications Coordinator, preferably with experience in the U.S. healthcare industry. In this role, you will oversee AI-generated messages between patients and the healthcare team – reviewing, correcting, and customizing communications to ensure they sound natural, empathetic, and professional, and stepping in with a human response whenever needed. PLEASE NOTE: - Working Hours: Monday to Friday, 8 am – 5 pm EST (14:00 PM – 23:00 PM South African time – subject to daylight savings) - Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and support for a wired Ethernet connection is mandatory - Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered - Public Holidays: You will be required to work on all South African public holidays (compensated as per BCEA) - Work Environment: This is a fully remote role Responsibilities: - Send out messages and reminders to patients. - Help create and update support documents and information that go out to patients. - Assist with more complicated questions by getting all the right information together and passing it to the right people. - Work with the team to sort different types of messages and make processes more efficient. - Work with data and systems to help organize information for reports and evidence-gathering. - Complete daily data entry tasks (approx. 2 hours per day, varying based on workload). - Assist with setting up facilities and backend systems ahead of launch. - Draft emails, create documents, and follow up on outstanding items. - Monitor and oversee AI-generated patient communications across multiple messaging channels. - Review inbound and outbound patient conversations to ensure accuracy, quality, and professionalism. - Customize and personalize communications directly, rather than relying primarily on AI-generated responses. - Identify errors, inconsistencies, or situations requiring human intervention and take appropriate action. - Help shape the AI's communication style to ensure messages are clear, empathetic, conversational, and appropriate for a U.S. audience. - Follow established workflows, communication guidelines, and quality standards. - Work across multiple internal platforms during the transition to a proprietary application. - Collaborate with internal teams to identify trends and recommend improvements to processes and AI performance. - Provide light user support as needed (no prior training or experience required). - Maintain accurate records and ensure all patient interactions comply with internal policies and procedures. - Complete other ad hoc tasks as required. Qualifications - 6 months to 1 year experience in the U.S. healthcare industry preferred (experience with EHR systems or healthcare admin preferred). - Excellent communication skills in English, with the ability to conduct sensitive and nuanced conversations professionally. - Highly detail-oriented with strong time management skills. - Ability to write clean, well-structured customer emails in English, with excellent grammar and spelling. - Strong customer service background. - Good judgement and consistent, sound decision-making. - Adaptable and receptive to feedback. - Empathetic nature. - Computer literate with proficiency in Microsoft Office (Outlook and Word; no advanced Excel required). - Ability to work independently in a fast-paced, remote environment. - Familiarity with navigating databases and digital communication tools. Company Description ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency. We partner with international US clients and integrate our staff members directly within our clients' operations. We focus on long-term placements where you contribute directly to the client's success.

Role Description RN Virtually Integrated Care supporting CHI Health St. Elizabeth Hospital, in Lincoln, NE. As our Virtual Care RN, you will revolutionize patient care, leveraging cutting-edge technology to deliver expert nursing guidance across our health system. - Provide real-time virtual inter-collaborative nursing assistance to on-site care teams nationwide. - Apply seasoned skills to diverse patient needs, ensuring no two days are alike. - Project expert knowledge, unwavering reliability, and articulate communication. - Collaborate virtually with physicians, nurses, and other health care team members in clinical patient care. - Conduct virtual assessments of the medical, physical, and psychological status of patients. - Respond to routine, urgent, and emergent patient issues. - Oversee the patient care plan to implement preventive measures that improve patient safety and quality of care. - Drive risk reduction through participation in root cause analysis (RCA’s) and quality surveillance. - Compile and interpret large data sets of patient information. - Coordinate communication with members of the bedside interdisciplinary team. - Supervise the comprehensive care of patients through coaching and mentoring bedside nurses and other care team members. - Collaborate with unit leadership and provide oversight of unit quality programs and metrics. - Ensure evidence-based practices are followed by team members to provide the highest quality care and safety for patients. - Support management to ensure compliance with internal policies, standards/procedures, and regulatory requirements. - Assess services, patient outcomes, quality control, and family/patient satisfaction to ensure optimal care and delivery. - Ensure that internal controls are sufficient for accurate, complete, and compliant programs and processes. Qualifications - Graduate of an RN nursing program - Registered Nurse: NE/IA or compact - Bachelors of Science in Nursing - Minimum 3-5 years in clinical focus - Minimum 1-3 years leadership experience (e.g. Charge RN or related experience) - Basic Life Support (BLS) - Advanced Cardiac Life Support (ACLS) within 5 months of hire - Pediatric Advanced Life Support (PALS) within 30 days Requirements - Preferred: MedSurg/PCU/ICU Experience within the last 2 years - Preferred: Masters of Science in Nursing