Integreon Intermediate LLC

Role Description The purpose of this position is to provide administrative support to the assigned client. The duties in this position may range from meeting preparation, internal and external correspondence, report preparation, document and word processing assistance, and many other administrative duties as requested. This position works up to 40 hours weekly on a specific assigned shift. The employee is responsible for accurate and timely completion of the principal responsibilities listed below. - Assisting with all administrative requests from the specific client. - Accurately maintaining all personnel records, both electronic and hard copy. - Assisting with gathering requested information from the client, creating PDFs, and emailing documents as necessary. - Providing administrative support that includes weekly report preparation and maintaining records associated with all requests and inquiries for each report. - Working with the client to post rulings and other information on the client website and/or document management system. - Developing and entering meeting minutes into the client systems, requiring training on client-specific software. - Regular internal communications, including email and other professional correspondence. - Creating folders and assembling documents related to the internal workings of the HR systems. - Completion of safety records and aligning records with HR files as needed. - Tying meeting minutes to other HR records as needed. - Weekly or daily reporting requirements provided by client instruction. - Secretarial correspondence, including all letters and legal correspondence. - Recording compliance and maintenance of confidential information. - Answering customer phones and responding to customer emails. - Monitoring email inbox for incoming projects and setting up projects in workflow management tool. - Maintaining and supporting ISO standards through documentation and compliance with security standards. Qualifications - Must be able to demonstrate expert level skill in Microsoft Office Suite for word processing, spreadsheet, and database, as well as Adobe Acrobat. - Must have previous experience with or ability to learn Oracle and Lotus Notes. - Must be able to operate standard office equipment, such as telephone, personal computers, office machines, and adding machines. - Must be able to multi-task and oversee multiple projects while performing accurately under time pressures. - Ability to maintain confidential information and work in a fast-paced, dynamic, and creative organization. - Must possess the ability to communicate effectively with employees and customers in a friendly manner. - Must be detail-oriented, well-organized, self-motivated, and a problem solver who can work independently. - Must be an excellent record keeper and process the position requirements with little direction. - Must be able to follow processes and instructions as outlined by the client. Requirements - 2-year degree or certification in office-related work, or a minimum of 4-5 years of office-related work experience. - 1-2 years of computer-related experience. Benefits - Health, vision, dental, 401k, PTO, and tuition discount. Company Description Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations, and professional services firms. Our highly trained, experienced staff of around 3,500 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. - Integreon works with corporations and law firms who rely on our experience and expertise in documents, administrative, and business services. - With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support. - Onshore, offshore, and onsite delivery of our award-winning services.

Role Summary The Team Lead, drives day‑to‑day execution and team leadership for cyber incident response engagements. This role focuses on leading client-facing response efforts, coordinating incident delivery, mentoring responders, and supporting the adoption of tools and best practices to ensure consistent, high‑quality incident response outcomes across regions. Responsibilities and Duties - Partner with business development teams to design tailored CIR solutions for clients. - Support pre-sales activities, proposals, and client presentations. - Oversee end-to-end delivery of CIR services, including: Intake and onboarding processes.Phase 1 data operations and review management.Overall operations management and quality assurance. - Drive adoption of advanced tools for incident detection, analysis, and reporting. - Develop training programs to upskill CIR teams globally. - Foster a culture of continuous learning and professional growth - Ensure compliance with global regulatory standards and industry frameworks - Ensure adherence to SLAs and client expectations. Required Skills/Abilities Strong knowledge of incident response lifecycle, data analytics, and security technologieProven ability to manage large teams and complex projects across geographies.Strategic thinking and problem-solving. Education and Experience 6+ years in cybersecurity or incident response, with leadership experience in global operations. Benefits Health, vision, dental, 401k and tuition discount Company Information Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services. With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore and onsite delivery of our award-winning services. If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position. We are One. We are On. Follow us https://www.linkedin.com/company/integreon/ Visit us at www.integreon.com Pay Range USD $70,000.00 - USD $70,000.00 /Yr.

Role Summary The Manager, is responsible for leading and managing cyber incident response engagements, ensuring effective containment, investigation, and recovery from security incidents. This role combines technical oversight, client communication, team leadership, and process improvement to deliver high‑quality incident response services while strengthening organizational and client cyber resilience. Responsibilities and Duties - Partner with business development teams to design tailored CIR solutions for clients. - Support pre-sales activities, proposals, and client presentations. - Oversee end-to-end delivery of CIR services, including: Intake and onboarding processes.Phase 1 data operations and review management.Overall operations management and quality assurance. - Drive adoption of advanced tools for incident detection, analysis, and reporting. - Develop training programs to upskill CIR teams globally. - Foster a culture of continuous learning and professional growth - Ensure compliance with global regulatory standards and industry frameworks - Ensure adherence to SLAs and client expectations. Required Skills/Abilities Strong knowledge of incident response lifecycle, data analytics, and security technologieProven ability to manage large teams and complex projects across geographies.Strategic thinking and problem-solving. Education and Experience 6+ years in cybersecurity or incident response, with leadership experience in global operations. Benefits Health, vision, dental, 401k and tuition discount Company Information Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services. With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore and onsite delivery of our award-winning services. If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position. We are One. We are On. Follow us https://www.linkedin.com/company/integreon/ Visit us at www.integreon.com Pay Range USD $80,000.00 - USD $80,000.00 /Yr.

Role Summary As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that’s great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you’ll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy – all with a keen eye to retention. You will be well-rewarded for your success with a good base salary and outstanding commission scheme, plus many of the perks you would expect in a bigger business. Responsibilities and Duties • Set the strategic tone, direction, and supervision of how to works with clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with issued processes, policies and procedures.• Management of customer expectations and being a focal point for customer service issues• Support the customer success team to ensure quality execution that drives towards the client’s business objectives and key metrics.• Management of customer expectations and being a focal point for customer issues• Increase ARR across existing accounts through the execution of growth / upsell strategies.• Drive retention for each account through customer advocacy, increased usage and adoption strategies• Ongoing post-implementation support and account management• Ensure that all projects are delivered on time, within scope and within budget.• Develop and run a detailed project plan to track the progress.• Use appropriate verification techniques to manage changes in project scope, schedule and costs. • Manage the relationship with the client and all stakeholders.• Establish and maintain relationships with third parties/vendor.• Relationship-focused client management, that aligns client and vendor goals for mutually beneficial outcomes• Coordinate with various internal teams to build the right strategies to help the existing customer base.• Implement an effective strategy that results in decreased churn and increased upsell opportunities.• Focus on customer intimacy – deliver business impact and innovative improvements by understanding our customers’ key business issues and opportunities.• At least 3 years experience in a similar role• SaaS experience essential, legal services experience desirable• Solid technical background, with a demonstrable understanding of software development and web technologies• Excellent client-facing and internal communication skills• Excellent written and verbal communication skills• Occasional international travel• Experience working with/presenting to C-level executives.• Business process management experience and expertise• Proven track record of successfully managing customer relationships and results delivery. Required Skills/Abilities • Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively.• Ability to influence through persuasion, negotiation, and consensus-building with senior level leaders, customers, and internal stakeholders.• Knowledge managing in a SaaS environment• Strong empathy for customers and their business challenges.• Proven track record in the management of global service delivery operations• Experience with Salesforce.com, JIRA, and other engagement tools is a strong plus.• Excellent communication skills with customers and key executives.• Ability to identify risks and dependencies and put in place plans to mitigate them. Education and Experience • At least 3 years experience in a similar role• SaaS experience essential, legal services experience desirable• Solid technical background, with a demonstrable understanding of software development and web technologies• Excellent client-facing and internal communication skills• Excellent written and verbal communication skills• Occasional international travel• Experience working with/presenting to C-level executives.• Business process management experience and expertise• Proven track record of successfully managing customer relationships and results delivery. Company Information Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services. With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore and onsite delivery of our award-winning services. If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position. We are One. We are On. Follow us https://www.linkedin.com/company/integreon/ Visit us at www.integreon.com

Role Summary The purpose of this position is to provide uniform and equitable allocation of available manpower for available work in accordance with Allocation Rules and special directives of the Sub-Steering Committee and/or the Area Managers. The duties in this position may range from resource allocation, reports generation and time tracking. This part-time position is for someone looking to work a few weekends a month and be a back-up/backfill. Minimum 1 weekend a month. The employee is responsible for accurate and timely completion of the principal responsibilities listed below. Responsibilities and Duties - Daily phone contact with client and jointly operated dispatch halls. - Maintaining professional and cooperative working relationships with all Union dispatchers and client in the Port. - Preparing and completing daily allocation worksheets for each shift, office manpower report, and weekly Coast manpower reports. - Running and transmitting Foreman check-in requests. - Updating work summary log and record all vessels, berth, companies, arrival and departure times, and gang utilization for all shifts on each vessel. - Ensuring industry Allocation Rules are properly and uniformly applied and enforced, ensuring that cuts to vessels are appropriately made in the event of manpower shortages - Preparing and authorizing weekly payrolls from joint dispatchers. - Maintaining daily logs and records, including transcribing the joint dispatch hall tape twice per day. - Maintaining and updating Excel spreadsheets. - Occasionally participating in industry meetings. - Filing and maintaining records. - Working to support Administrative Specialists with other duties as assigned. - Maintaining and supporting ISO standards through creation and updating of documentation and compliance with all security standards. - Regular internal communications to include e-mail and other professional correspondence. A high degree of accuracy is required for communication between the client and Integreon offices. - Weekly or daily reporting requirements provided by client instruction. Reports may take place on client software or other required programs. Updates will be maintained as often as requested or defined by client instruction. Secretarial correspondence not otherwise defined to include all letters, legal correspondence and all other written or transcribed information. - Monitoring email inbox for incoming projects and setting up projects in workflow management tool. - Other duties as assigned. Required Skills/Abilities - Must be able to function in an accurate and professional manner while performing duties in high-stress environment. - Must possess exceptional written and oral communication skills. - Must be able to demonstrate expert level skill in using Microsoft Office suite of products for word processing, spreadsheet and database, as well as Adobe Acrobat and industry specific software. - Previous experience or ability to learn Oracle - Must have the ability to operate standard office equipment, such as telephones, personal computers, office machines and adding machines. - Must have the ability to multi-task and oversee multiple projects at any given time, as well as perform accurately under time pressures and constraints. - Must be able to maintain confidential information and work in a fast paced, dynamic and creative organization. - Must possess the ability to communicate effectively with employees, union hall representatives, and customers in a friendly, pleasant manner. - Must possess skills of a detailed oriented, well-organized, self-motivated, problem solver who can workindependently. - Must be able to operate with confidential information, be an excellent record keeper, and process the position requirements with little direction Education and Experience - 1-2 years of computer related experience - 4-year degree or certification in office related work, or a minimum of 4-5 years of office related work experienc Benefits Health, vision, dental, 401k, PTO and tuition discount Company Information Company InformationIntegreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services. With delivery centers on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore and onsite delivery of our award-winning services. If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position. We are One. We are On.Follow us https://www.linkedin.com/company/integreon/Visit us at www.integreon.com Pay Range USD $17.00 - USD $18.00 /Hr.

Role Summary Job Title: Associate/Contract Specialist Location: Austin, Texas or Remote in the US The role will be responsible for providing contract drafting and negotiation services for one of the largest multinational industrial companies in the US. We are looking for someone with least three – five years of experience in contract drafting, review, and negotiation. Experience in the M&A buy-side, M&A sell-side, data protection/privacy, service agreements, and procurement contracts are preferred. Responsibilities and Duties - Drafting, reviewing, and negotiating a variety of agreements from NDAs, DPA, Service Agreements, etc. - Work within contract management systems and client environment - Effectively communicate with client and their stakeholders - Work with the stakeholder to identify and achieve specific business goals - Attend stakeholder meetings and team meetings - Guide stakeholders based on company legal guidance, policy, and process - Independently manage workload by assessing priorities and deadlines for tasks assigned - Perform other tasks as assigned Required Skills/Abilities - Excellent analytical, writing, and oral communication skills - Proficiency with Microsoft Suite - Possession of an outstanding customer service attitude - Exception attention to detail Education and Experience - JD from accredited law school is required - Bar admission to any stateis preferred - Minimum of 3-5 years of contracts negotiation with solid drafting experience. Benefits Health, vision, dental, 401k and tuition discount Company Information Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services.  With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore and onsite delivery of our award-winning services. If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position. We are One. We are On. Follow us https://www.linkedin.com/company/integreon/ Visit us at www.integreon.com Pay Range USD $60,000.00 - USD $70,000.00 /Yr.

Role Summary Lead and manage the iDAT team to ensure effective performance management, resource allocation, and process execution aligned with organizational goals. Drive continuous improvement, support team development, and maintain high-quality data and review standards. Responsibilities and Duties - Set SMART goals and manage performance through timely feedback and regular follow-ups. - Recognize and nominate team members for awards and encourage professional growth. - Assign tasks and allocate resources effectively among technical team members. - Provide necessary training, process guidance, and assess team capabilities. - Manage workflow, priorities, and quality control, including tracking reviewer feedback. - Approve time entries and monitor team availability and work hours. - Identify and manage performance improvement plans for underperformers. - Prepare consolidated rating sheets after project completions and coordinate related data. - Execute established technical workflows and strategic methodologies. - Coordinate with project management and review leads to ensure smooth project execution. - Lead process improvement initiatives, anticipate issues, and suggest corrective actions. - Foster team building and resolve conflicts efficiently Required Skills/Abilities - Strong leadership and team management skills. - Proficient in performance management and resource allocation. - Excellent communication and interpersonal abilities. - Ability to analyze data and provide actionable feedback. - Skilled in process improvement and workflow management. - Conflict resolution and mentoring capabilities. - Familiarity with time tracking, project rating systems, and performance metrics. Education and Experience - Bachelor’s degree in Information Technology, Data Science, Business Management, or related field. - Proven experience in managing technical teams, preferably in data analytics or IT environments. - Experience with performance management frameworks and project coordination. - Familiarity with data governance and quality assurance practices is a plus. Benefits Health, vision, dental, 401k and tuition discount Company Information Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services. With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore and onsite delivery of our award-winning services. If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position. We are One. We are On. Follow us https://www.linkedin.com/company/integreon/ Visit us at www.integreon.com Pay Range USD $120,000.00 - USD $120,000.00 /Yr.

Role Summary The Review Manager leads strategic and operational initiatives for cyber incident response services, overseeing client engagement, delivery, technology strategy, and team development to ensure high-quality outcomes. Responsibilities and Duties - Partner with business development teams to design tailored CIR solutions for clients. - Support pre-sales activities, proposals, and client presentations. - Oversee end-to-end delivery of CIR services, including: Intake and onboarding processes.Phase 1 data operations and review management.Overall operations management and quality assurance. - Drive adoption of advanced tools for incident detection, analysis, and reporting. - Develop training programs to upskill CIR teams globally. - Foster a culture of continuous learning and professional growth - Ensure compliance with global regulatory standards and industry frameworks - Ensure adherence to SLAs and client expectations. Required Skills/Abilities - Strong knowledge of incident response lifecycle, data analytics, and security technologie - Proven ability to manage large teams and complex projects across geographies. - Strategic thinking and problem-solving. Education and Experience 8+ years in cybersecurity or incident response, with leadership experience in global operations. Benefits Health, vision, dental, 401k and tuition discount Company Information Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services. With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore and onsite delivery of our award-winning services. If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position. We are One. We are On. Follow us https://www.linkedin.com/company/integreon/ Visit us at www.integreon.com Pay Range USD $95,000.00 - USD $95,000.00 /Yr.

Role Summary Lead and manage a team delivering commercial contract services, while overseeing project execution, stakeholder communication, and performance metrics in a fast-paced, client-focused environment. Responsibilities and Duties - Client-facing role; responsible for managing the entire lifecycle of a contracts project - Communicate with internal and external stakeholders about project progress as well as risks, issues, and mitigation plans - Manage a team of attorneys and paralegals (including training, ensuring that team meets KPIs/SLAs, acting as an escalation point for day-to-day questions) - Identify and implement contracting process improvement measures - Manage teams and mentor junior attorneys in reviewing, drafting and negotiating NDAs, Statements of Work, Amendments, Master Agreements and other commercial contract types - Effectively communicate with Client stakeholders and serve as an escalation point for client questions - Accurately reporting and collecting performance data such as turnaround time, volumes, CSAT, KPIs/SLAs - Conduct resource planning - Mentor junior team members - Performing quality checks on outputs from team and ensure that processes are being followed - Perform other tasks as assigned Required Skills/Abilities - Must have substantial contract drafting experience - Must have client-facing experience - Previous experience drafting Statements of Work, Amendments, Master Agreements and other commercial contract types a plus - Must have experience managing a team of attorneys - Must have experience reporting metrics and performance data - Six Sigma or Project Management training is a plus - Excellent analytical, writing, and oral communication skills - Must be able to quickly process and analyze information and be able to use it to make decisions and solve problems - Proficiency in Excel and PowerPoint - Possession of an outstanding customer service attitude - Exceptional attention to detail Education and Experience - 8+ years of commercial contracting experience - Bachelor’s degree required - JD preferred, contracting experience required - PMP or PRINCE2 certification a plus Benefits Health, vision, dental, 401k, PTO and tuition discount Company Information Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations, and professional services firms. Our highly trained, experienced staff of around 3,500 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our experience and expertise in documents, administrative and business services. With delivery centers on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore, and onsite delivery of our award-winning services. Follow us https://www.linkedin.com/company/integreon/ Visit us at www.integreon.com Pay Range USD $100,000.00 - USD $100,000.00 /Yr.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The role will be responsible for providing contract drafting and negotiation services for one of the largest multinational industrial companies in the US. We are looking for someone with at least two to four years of experience in contract drafting, review, and negotiation. Experience in the M&A buy-side, M&A sell-side, data protection/privacy, service agreements, and NDAs are preferred. - Drafting, reviewing, and negotiating a variety of agreements from NDAs, DPA, Service Agreements, etc. - Work within contract management systems and client environment - Effectively communicate with client and their stakeholders - Work with the stakeholder to identify and achieve specific business goals - Attend stakeholder meetings and team meetings - Guide stakeholders based on company legal guidance, policy, and process - Independently manage workload by assessing priorities and deadlines for tasks assigned - Perform other tasks as assigned Qualifications - Excellent analytical, writing, and oral communication skills - Proficiency with Microsoft Suite - Possession of an outstanding customer service attitude - Exceptional attention to detail Requirements - JD from accredited law school is required - Bar admission to any state is preferred - Minimum of 2 - 4 years of contracts negotiation with solid drafting experience Benefits - Competitive salary - Opportunity to work in a global environment - Access to a comprehensive range of client needs Company Description Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations, and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services. With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore, and onsite delivery of our award-winning services.