Instructure, Inc.

Role Description We’re looking for a detail-oriented and motivated Commissions Accountant to join our accounting team. This role focuses on accounting for sales commissions, capitalizing and amortizing commission costs under ASC 340-40, and contributing to the accuracy of financial reporting. This is an entry-level position, and we welcome applications from recent graduates. The ideal candidate brings a solid foundation in accounting principles, excellent organizational skills, and a proactive approach to learning and improving processes in a collaborative environment. Key Responsibilities - Commissions accounting and month-end close. - Perform commissions accounting functions, including preparation of journal entries and account reconciliations. - Assist in the month-end close process to ensure commission expense is recorded accurately and on time. - Calculate, capitalize, and amortize commission costs in line with ASC 340-40. - Process and reconcile commission clawbacks and true-ups, adjusting capitalized balances and expense as needed. - Analyze commission expense fluctuations and prepare supporting schedules as needed. - Cross-functional collaboration. - Work closely with Payroll, FP&A, Sales Operations, Revenue Operations, and Sales teams to ensure accurate commission reporting. - Collaborate on the implementation of process improvements and system enhancements related to commissions. - Process improvement. - Identify opportunities to streamline commissions accounting processes and increase efficiency. - Support automation initiatives within the commissions accounting function. - Compliance and reporting. - Assist in the preparation of commission-related financial reports for management and external auditors. - Ensure compliance with internal controls and company policies related to commissions accounting. Qualifications - Bachelor’s degree in Accounting or Finance, with a preference for Accounting. CPA eligibility is a plus. - No prior work experience required. Recent graduates are encouraged to apply. - Coursework in or familiarity with ASC 340-40 and accounting for sales commissions. - Strong Excel skills. Exposure to NetSuite, Salesforce, or commission management tools like CaptivateIQ or Xactly is a bonus. - Excellent organizational abilities and attention to detail. - Strong written and oral communication skills. - Ability to work independently and collaboratively in a fast-paced environment. - Proactive problem-solving skills and a commitment to continuous improvement. Benefits - Competitive compensation, plus all full-time employees participate in our ownership program. - Flexible work culture, including remote, hybrid, and in-office collaboration spaces. - Generous time off, including local holidays and our annual “Dim the Lights” period in late December. - Comprehensive wellness programs and mental health support. - Learning and development resources, including professional development tools and tuition reimbursement. - The technology and tools you need to do your best work. - Motivosity employee recognition program. - A culture rooted in inclusivity, support, and meaningful connection.

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: The Renewal Representative is focused on managing standard subscription renewals, ensuring data accuracy, and driving customer satisfaction. This role provides a foundation for developing expertise in CRM systems, quoting processes, and customer account management. You will support retention efforts, assist with identifying growth opportunities, and collaborate across teams to ensure seamless renewals. Responsibilities and Duties: - Proactively manage a defined portfolio of standard renewal accounts. - Manage a defined portfolio of standard renewal accounts to ensure on-time contract renewals. - Create, deliver, and revise renewal quotes based on customer usage and existing contract information. - Maintain and update account information in Salesforce (CRM) with a high degree of accuracy and data hygiene - Adhere to company best practices for opportunity management, data quality, and forecasting. - Follow and adhere to best practices for internal processes, including opportunity management, data accuracy, quotation precision, and forecasting. - Escalate at-risk accounts and issues to senior team members or management as needed. - Assist Sales and Customer Success teams in identifying upsell opportunities within assigned accounts. - Provide exceptional customer service by responding to basic customer inquiries and concerns. - Gain familiarity with the full product portfolio, including the LMS and specialized platform tools. - Maximize retention by proactively managing renewals and driving a high degree of customer satisfaction. - Ability to work North American hours Qualifications, Skills, and Requirements: - 1–3 years of experience in customer service, sales support, or similar roles. - Customer Focus: Demonstrated ability to prioritize customer satisfaction and build trust with clients. - Attention to Detail: Accuracy in maintaining records, generating quotes, and processing orders. - Time Management: Strong ability to manage multiple tasks and meet deadlines effectively. - Collaboration: Excellent teamwork skills to work across departments and achieve shared goals. - Adaptability: Quick learner with the flexibility to adjust to new processes and tools. - Problem-Solving: Ability to address customer concerns and identify improvement opportunities. - Communication: Strong written and verbal communication skills to convey information effectively. - Technical Acumen: Ability to leverage CRM systems, spreadsheets, and other tools to manage workflows efficiently. Technical Proficiencies: - Proficiency with computers and Google Workspace tools, particularly Google Sheets. - Familiarity with CRM systems such as Salesforce (SFDC), Gainsight, and Clari is preferred. Get in on all the awesome at Instructure! We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. - Comprehensive wellness programs and mental health support - Annual learning and development stipends to support your growth - The technology and tools you need to do your best work - Motivosity employee recognition program - A culture rooted in inclusivity, support, and meaningful connection We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: We are looking for an experienced, articulate, and passionate education technologist to become a Solutions Engineer (SE), having the primary objective of helping guide prospective customers through their Canvas LMS, Canvas Career and Instructure Learning Platform evaluation process. This person will work directly with regional sales representatives to both sell and architect the best possible solution for buyers. Solutions Engineers are the primary knowledge resource for the sales team and are responsible for actively driving and managing the functional and technical evaluation stages of the sales process. SEs are the key technical advisor and product advocate, thoughtfully considering all alternatives to arrive at best recommendations. SEs must effectively communicate complex education and technology concepts and practices to a variety of stakeholders. This SE position will partner with our Business & Government Sales Team. The location of this position is flexible, although candidates must be willing to travel up to 60%. What you will be doing: - Present the Instructure Platform as a product (and Instructure as a partner) to a variety of corporate stakeholders. - Discover and analyze individual customer goals and challenges and map those back into the appropriate Platform solution(s). Including: - Canvas LMS - Canvas Career - Canvas Studio - Canvas Catalog - Parchment Digital Badges - Impact by Instructure - Promote methods of using instructional technology to transform teaching and learning. - Develop and deliver tailored product demonstrations that are simple but engaging. - Lead in-depth, technical discussions with information technology experts. - Identify or develop solutions to address unique technical or functional requirements. - Understand and document customer requirements to support a successful evaluation and implementation. - Assist proposal writers with responding to functional and technical elements of RFIs/RFPs. What you will need to know/have: - Applied understanding of teaching, instructional design, and professional learning administration in a corporate and/or government setting. - Knowledge of credentialing and certification program applications and processes in professional learning. - Technical understanding of education technology, SaaS, systems integration (e.g. LTI, APIs), business intelligence technologies, HRISs, CRMs, CMSs, SCORM, digital publishing tools, etc. - Because Instructure does not have out of the box solutions for integrating with these systems, the incumbent SE will need to have that much more knowledge of ETL, APIs, and database design in order to support professional/government opportunities effectively. - Articulate and compelling presentation skills. - Excellent communication skills in speech and writing, tailored for audiences in corporate and/or government space(s). - Adult learning, professional learning and compliance training knowledge and experience are a plus. - RFX knowledge - Self-motivated, self-reliant, and collaborative. - Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches. - Access to a nearby airport. Candidates must be willing to travel up to 50-60%. Get in on all the awesome at Instructure! We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. - Comprehensive wellness programs and mental health support - Annual learning and development stipends to support your growth - The technology and tools you need to do your best work - Motivosity employee recognition program - A culture rooted in inclusivity, support, and meaningful connection We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: The Account Executive is responsible for creating new sales pipeline, managing new sales pipeline, and closing new sales pipeline, in the territory for which they are responsible for the Parchment suite of products. The individual is responsible for driving net-new client adoption as well as cross-selling new products into our existing network. The audiences for Parchment suite of products include Commissioners, Chief Academic Officer, Academic Policy leads, and Executive Directors at State Agencies, Chancellor, Registrar, Director of Admissions, Vice Chancellor, Provost, Vice Provost, and Presidents at Postsecondary Institutions. We are looking for a dynamic, entrepreneurial mindset to represent Parchment from a home office that is within the territories for which we are hiring. The Account Executive will ideally meet or exceed sales objectives of the assigned territory by promoting and selling the Parchment product solutions through professional sales techniques and long-term customer relationships. This position will require an individual who has a proven record in new client acquisitions. What you’ll do: - The Account Executive will: - Schedule five (5) “1st new meetings” per week. - Deliver five (5) “1st new meetings” per week. - Schedule and hold a weekly meeting with a corresponding Sales Development Representative (SDR) to plan and execute territory strategy for pipeline creation. - Build $20,000-$40,000 in new sales opportunities each week, depending on territory assignment. - Maintain all Current Quarter Opportunities with accurate contacts, close dates, and Firm Future Commitments (FFCs). - Make incremental progress to successfully attaining annual quota by year end. - Manage a fully ramped annual sales quota of $600,000 - $800,000 and a sales pipeline of $1.5-2M. - 20-50% Travel within assigned territory. - Creating, Implementing, and Maintaining an annual territory plan - Executing a prospecting methodology as part of their regular routine - Managing an enterprise solution sale with a 6 to 12 month purchasing cycle and multiple buyers. Quarterbacking the sale through the entire sales process ending after the transition to a Customer Success Manager. - Continually learning about new products and improving selling skills. The Account Executive (Parchment Pathways) is required to attend training events throughout the year and expected to participate in self-paced tutorial learning when appropriate. - Providing regular reporting of pipeline and forecasts using SalesForce. - Keeping abreast of competition, competitive issues and products. - Attending and participating in sales meetings, product seminars, and trade shows. - Preparing written presentations, reports, and price quotations. - Conducting and managing contract negotiations. - Ability to upsell and sell additional products/services into existing clients. Market - US Higher Education Institutions - This is full-time position What you will need to know/have: - Exhibit a willingness to travel up to 50% a year - Strong attention to detail - Excel at building and leveraging strong relationships - Excellent written and verbal communication skills - Bright, energetic professional with outstanding communication and interpersonal skills - Demonstrated ability to manage multiple tasks with shifting priorities and tight deadlines - Ability to work in an entrepreneurial environment - Self-driven and independent - Growth mindset - Well-versed in the following: - Google Suite of Tools (Gmail, Docs, Sheets, Slides) skills - Required - SalesForce Reporting and Usage - Required - WbD, Tableau, Clari Co-Pilot, Outreach, DemandBase, and Highspot- will train - Microsoft Suite of Tools (Word, Excel, Powerpoint) skills - will train - Develop and implement effective sales level campaigns/sequences using Sales Enablement Tools such as Outreach, Engagio, SalesForce and Highspot It would be a bonus if you also had: - Bachelor’s degree required - 5+ years of sales experience, preferably within an EdTech SaaS company - 3+ years of experience in an educational environment - Experience with large system selling preferred Get in on all the awesome at Instructure! We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. - Comprehensive wellness programs and mental health support - Annual learning and development stipends to support your growth - The technology and tools you need to do your best work - Motivosity employee recognition program - A culture rooted in inclusivity, support, and meaningful connection We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: We are looking for a high-caliber Talent Acquisition Partner based in Mexico to recruit across Latin America and the United States. As we accelerate our international growth, you will be more than a recruiter—you will be a strategic advisor to our Engineering, Product, G&A, and Sales teams. This role is for a hands-on professional who understands that modern talent acquisition requires a blend of human intuition, market intelligence, and AI-driven efficiency. What You’ll Do - Strategic Partnership: Act as a true talent consultant to hiring managers. You won’t just take orders; you will provide market insights, talent mapping, and competitive intelligence to help shape our hiring strategies. - Full-Cycle Execution: Own the end-to-end recruitment process for a diverse range of roles, ensuring a high-touch, professional experience for candidates in both LATAM and the U.S. - Advisory & Influence: Leverage data to advise the business on localized market trends, salary benchmarking across different regions, and effective interview structures that reduce bias. - AI & Operations: Lean into AI tools to drive recruitment efficiencies. You will actively seek ways to automate administrative tasks (scheduling, screening, initial sourcing) to focus on high-value strategy and candidate engagement. - System Management: Maintain pristine data integrity within our tech stack (Ashby and Workday) to ensure our reporting is accurate and our operations are seamless. What You Bring - The Basics: 4+ years of full-cycle recruiting experience, ideally within the SaaS, EdTech, or broader Technology sectors. - Bilingual Mastery: Complete fluency in English and Spanish. You are equally comfortable advising a VP in San Francisco as you are interviewing a developer in Mexico City. - The "Partner" Mindset: Proven ability to influence hiring managers and stakeholders using data, market trends, and a deep understanding of the tech talent landscape. - Tech Stack Savvy: Proficiency with Ashby and/or Workday is preferred. You should be comfortable navigating these tools to maintain a seamless workflow. - AI-First Mindset: You are an early adopter of AI tools (e.g., ChatGPT for job descriptions, AI-sourcing platforms, or automated screening) to streamline the "top of funnel" and drive operational excellence. - Regional Knowledge: A solid understanding of the hiring landscapes, labor nuances, and cultural differences between the U.S. and various LATAM markets. Why Join Us? - Play a pivotal role in our international scaling phase. - Work in a tech-forward culture that encourages experimentation with new tools and workflows. - Competitive salary and a comprehensive benefits package. Get in on all the awesome at Instructure! We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. - Comprehensive wellness programs and mental health support - Annual learning and development stipends to support your growth - The technology and tools you need to do your best work - Motivosity employee recognition program - A culture rooted in inclusivity, support, and meaningful connection We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: As a Technical Delivery Manager (Implementation Consultant), you will serve Instructure’s customers by fulfilling both project management and technical consultation responsibilities. About the Role This role is a hybrid of Project Management and Technical Consultation. 1. Project Lifecycle Management - Initiation: Lead requirements gathering, define RACI charts, and draft project charters. - Planning: Create schedules, assign resources, and build proactive risk mitigation and communication plans. - Execution: Manage client expectations, coordinate with SMEs to clear blockers, and oversee third-party service delivery. - Control & Change: Use formal change management to track scope, budget, and timeline; provide tailored status updates to stakeholders. - Closure: Secure formal customer acceptance, hand over documentation, and lead retrospectives for continuous improvement. 2. Technical Consultation & Implementation - System Integration: Consult on SSO (IdP), data integrations (SIS/HRIS), and LTI-compliant third-party apps. - Platform Architecture: Design account hierarchies, configure roles/permissions, and guide API usage to meet customer goals. - Customization & Migration: Lead content migrations from legacy systems and advise on JavaScript/CSS customizations. - Innovation: Identify AI-driven efficiencies to increase customer "time to value." - Documentation: Build and maintain technical guides for complex integrations and system implementations. 3. Strategic Advisory - Solution Scoping: Translate functional requirements into technical recommendations. - Consulting Growth: Research client needs to improve service offerings and identify gaps in customer training or support. - Team Contribution: Support internal goals and participate in cross-functional initiatives to improve team efficiency. About You To be successful in this role, you will ideally possess the following: - Ability to confidently and effectively manage external stakeholders for project delivery. - Experience designing, documenting, and communicating technical solutions in ecosystems involving SaaS applications. - Familiarity with multiple identity provider authentication systems. - Experience and familiarity with APIs and an understanding of how they can be used to integrate multiple applications. - Excellent written and verbal communication skills. - Ability to determine priorities based on timeline and business value. - Ability to use web conferencing technologies and web based tools like Gmail, Google Docs and Google Calendar to coordinate, manage and facilitate meetings Get in on all the awesome at Instructure! We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. - Comprehensive wellness programs and mental health support - Annual learning and development stipends to support your growth - The technology and tools you need to do your best work - Motivosity employee recognition program - A culture rooted in inclusivity, support, and meaningful connection We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: Test Get in on all the awesome at Instructure! We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. - Comprehensive wellness programs and mental health support - Annual learning and development stipends to support your growth - The technology and tools you need to do your best work - Motivosity employee recognition program - A culture rooted in inclusivity, support, and meaningful connection We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: Instructure’s Marketing organization is the engine that drives our global brand and growth. We are looking for a Director of Project Management Office (PMO) to serve as the operational command center for our global marketing team. The Role This leader will oversee the project management function for our in-house marketing agency while representing Marketing within the company’s broader cross-functional PMO. This role is ideal for a high-impact operational leader who understands how to balance the creative nuances of an agency environment with the rigorous structure of a global SaaS organization. Reporting to the VP of Brand with a dotted-line relationship to the Chief Marketing Officer, you will bring structure, clarity, and accountability to how work moves through the department, ensuring our most critical initiatives deliver measurable business impact. What You'll Do - Lead the Marketing PMO: Manage and mentor a team of project managers; establish global standards, workflows, and governance (including RACI frameworks) that bring "order to the chaos" of a high-volume marketing organization. - Build Operational Infrastructure: Implement and optimize the tech stack (Asana, AI-enabled workflows, and productivity platforms) to streamline collaboration and identify execution bottlenecks before they happen. - Scale the Model Globally: Partner with international marketing leads to deploy the PMO model across global regions, ensuring a "Glocal" balance of consistency and regional flexibility. - Drive Cross-Functional Alignment: Serve as the primary marketing representative within Instructure’s enterprise PMO. You will bridge the gap between marketing, product, and sales to ensure our OKRs are tracked and achieved. - Partner with Marketing Leadership: Work as a strategic peer to Business Unit leads, Product Marketing, and Digital teams to prioritize resources, coordinate major launches, and keep the CMO informed of operational health and risks Who You Are - 10+ years of experience in project management or business operations, specifically within a top-tier advertising agency or a high-growth in-house marketing organization. - Proven People Leader: Experience managing teams of project managers and coordinating large-scale, complex programs of work. - Strategic & Systems-Oriented: You don’t just manage tasks; you build the frameworks (Salesforce, Asana, Tableau) and AI-enabled workflows that allow teams to scale. - B2B Savvy: A deep understanding of how marketing supports a complex B2B sales model and enterprise software cycles. - Expert Navigator: Exceptional stakeholder management skills with the ability to influence executive leadership and drive alignment across global, matrixed teams. - Adaptable: You thrive in fast-moving environments and are equally comfortable defining high-level strategy as you are "rolling up your sleeves" to solve an execution challenge. Why Instructure - Impact: Build and own the "operating system" for a global marketing team during a pivotal phase of growth. - Visibility: Serve as a key bridge between the marketing agency and the executive PMO, with direct exposure to the CMO and VP of Brand. - Purpose: Play a critical role in supporting educators and institutions worldwide by ensuring our message reaches them efficiently and effectively. Get in on all the awesome at Instructure! We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. - Comprehensive wellness programs and mental health support - Annual learning and development stipends to support your growth - The technology and tools you need to do your best work - Motivosity employee recognition program - A culture rooted in inclusivity, support, and meaningful connection We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: Instructure is a global leader in EdTech, empowering educators and institutions to drive impactful learning experiences through innovative technology and solutions. We offer a collaborative and inclusive work environment where passionate professionals are inspired to achieve significant results and contribute to the advancement of education worldwide. What you will do: - Lead the end-to-end delivery of multiple concurrent custom software and technology projects, ensuring on-time, on-scope, and on-budget completion within the Canvas LMS and related EdTech ecosystems. - Cultivate high-trust client partnerships by providing skilled communication, proactive expectation management, and effective change management throughout project lifecycles. - Drive collaboration and coordination across cross-functional teams—including Solutions Architecture, Engineering, UI/UX, QA, Customer Success, and Sales—to address complex requirements and oversee critical project milestones such as User Acceptance Testing (UAT). - Develop and implement strong risk mitigation, status tracking, and accountability strategies at all stages of project delivery. - Utilize enterprise tools (e.g., Salesforce, JIRA, Smartsheet, Confluence, PSA tools) for detailed project tracking, resource management, and executive reporting. - Build deep product expertise for Instructure’s solutions and act as a strategic consultant for custom development and service opportunities. What you will need to know/have: - 5+ years’ experience as a lead Project Manager in technical and client-facing environments, with a track record of managing custom software initiatives. - Proficiency in both Waterfall and Agile project management methodologies, especially within fixed-scope or fixed-fee frameworks. - Bachelor’s degree in Business, Information Systems, or a related discipline. PMP or Scrum Master certification preferred. - Strong technical understanding of software development lifecycles, integrations, APIs, and industry standards such as LTI. - Demonstrated ability to leverage Generative AI tools for automating status reports, documentation, and increasing project delivery efficiency. - Excellent written and verbal communication skills, capable of translating complex technical concepts to diverse audiences. - Exceptional organizational skills, attention to detail, and professional resilience in fast-paced settings. - Collaborative, adaptable, and experienced in fostering high-performing team cultures. - Prior experience in the LMS/EdTech industry or delivering professional services for custom SaaS solutions is highly desirable. Get in on all the awesome at Instructure! We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. - Comprehensive wellness programs and mental health support - Annual learning and development stipends to support your growth - The technology and tools you need to do your best work - Motivosity employee recognition program - A culture rooted in inclusivity, support, and meaningful connection We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: Instructure is a leading provider of EdTech solutions designed to empower educators and institutions worldwide. We foster a collaborative environment where innovation thrives, and every team member is driven to deliver exceptional results. What you will do: - Lead the end-to-end delivery of multiple, concurrent custom software solutions, ensuring projects are delivered on time, within scope, and on budget for our clients in the Canvas LMS ecosystem. - Cultivate high-trust partnerships with clients by providing proactive communication, managing expectations, and effectively handling changes through sophisticated change management. - Drive collaboration among cross-functional internal teams and external stakeholders—such as Solutions Architecture, Engineering, UI/UX, QA, Customer Success, and Sales—to deliver on complex technical requirements and oversee User Acceptance Testing (UAT). - Oversee full project lifecycles, implementing robust risk mitigation strategies and ensuring accountability in every development phase. - Use enterprise tools (Salesforce, JIRA, Smartsheet, Confluence, PSA software) to maintain data integrity and provide executive-level reporting on project performance, resource use, and financials. - Develop a strong knowledge of Instructure’s product suite and act as a strategic advisor for custom development and services opportunities. What you will need to know/have: - 5+ years of experience as a lead Project Manager in technical environments, managing high-stakes, client-facing custom software projects. - Deep understanding of both Waterfall and Agile project management methodologies, especially within fixed-scope/fixed-fee engagements. - Bachelor’s degree in Business, Information Systems, or related discipline; PMP or Scrum Master certifications preferred. - Strong technical literacy related to the software development life cycle and experience with software integrations, APIs, and LTI standards. - Demonstrated ability to use Generative AI tools to automate status reporting, documentation, and streamline project delivery. - Exceptional written and verbal communication, with the ability to explain technical concepts to non-technical audiences and influence decision-making at all levels. - Highly organized with strong attention to detail, professional stamina, and operational excellence within fast-paced, evolving environments. - Collaborative and adaptive approach, with a history of fostering positive, high-performance team cultures. - Experience in the LMS/EdTech industry or professional services in custom SaaS solutions is highly desirable. - Note: This position is open to candidates residing in Mexico only. Get in on all the awesome at Instructure! We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. - Comprehensive wellness programs and mental health support - Annual learning and development stipends to support your growth - The technology and tools you need to do your best work - Motivosity employee recognition program - A culture rooted in inclusivity, support, and meaningful connection We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.