Insights

• Growing Partner relationships • Build strong, trusted relationships with new and existing Partners • Grow and develop a portfolio of accounts across the region • Recruit and onboard new Partners aligned to territory growth plans • Create and deliver Partner and territory growth strategies • Understand what matters to your Partners and help them achieve their goals • Driving commercial success • Deliver against revenue, profitability and Partner satisfaction targets • Identify growth opportunities and turn them into results • Manage your pipeline, forecasts and account activity through Dynamics 365 • Keep up to date with market trends, competitor activity and regional opportunities • Helping Partners thrive • Coach, support and develop Partners to maximise their success • Enable Partners to confidently position, sell and deliver Insights solutions • Build engaged Partner communities through events, campaigns and regular connection • Share best practice and help keep the Insights spirit alive across the network • Championing the Insights brand • Be a passionate ambassador for Insights internally and externally • Work collaboratively across teams to deliver an exceptional Partner experience • Balance commercial opportunities with long-term relationship success

• Creating and delivering our global Customer Experience strategy. • Leading and developing a team of Customer Experience Managers and Team Leaders across multiple regions. • Driving the shift from reactive support to proactive customer enablement. • Championing the Voice of the Customer and turning insight into action. • Partnering with Sales, Marketing, Product, Finance and Customer Success to deliver seamless customer journeys. • Leveraging AI, automation and technology to improve experience, efficiency and commercial outcomes. • Embedding a culture of accountability, innovation and continuous improvement. • Ensuring customer experience directly contributes to retention, revenue growth and customer advocacy.

• Understand the product • Develop a strong understanding of Insights’ products and services • Apply this knowledge during refinement, design, and build phases to ensure the right features are delivered • Actively contribute to a cross-disciplinary delivery squad • Participate in Agile SCRUM ceremonies • Help refine and improve delivery processes • Share ideas and expertise across process, features, and technical topics • Contribute to initiatives that improve overall delivery capability • Support less experienced colleagues • Collaborate across squads on shared challenges • Design, develop, release, and support scalable, robust software • Collaborate with Technical Leads on architecture • Conduct code reviews with constructive feedback • Write and maintain tests, expanding test coverage • Produce documentation and build the team knowledge base

• Lead the full lifecycle of a major website rebuild — from concept through to launch and beyond • Own the platform as a core growth engine, driving engagement, pipeline contribution and measurable results • Act as the bridge between brand and digital, ensuring experiences are compelling, customer-led and commercially sharp • Partner closely with Marketing, Sales, Customer Success, Product and Partners to align priorities and deliver at pace • Manage complex, global programmes — balancing quality, speed and budget • Continuously test, learn and optimise, using data to inform decisions and improve performance

• Supporting the planning, execution, and analysis of digital marketing campaigns • Creating and scheduling social media content tailored for our audience in the Nordic region (Denmark, Sweden, Norway and Finland) • Assisting with email marketing and newsletter content • Conducting market and competitor research to inform strategy • Supporting the translation and localisation of marketing materials • Helping with event communications and promo activities • Owning at least one personal project - from market research to SEO initiatives

Title: Sales Development Representative Location: 680 George St, Sydney NSW 2000, Australia - Employees can work remotely - Full-time - Employment Basis: Permanent Full Time - Office Status: Remote Job Description: Company Description Who are Insights? We’re a global Learning & Development company made up of brilliantly different people. At Insights, you’re welcomed exactly as you are and supported to become whoever you want to be. Insights is on a mission to change the world through the power of self‑awareness. We help people truly understand themselves and others, unlocking better relationships, stronger teams and real, positive change. That’s our purpose and it drives everything we do. Across the world, our products help people see themselves (and each other) in a whole new light — sparking deeper connection at work and beyond. Because real change starts within. Insights is a place where everyone belongs — where you can be unapologetically you. Job Description We’re launching an exciting new Sales Demand function, and we’re on the lookout for Sales Development Representatives (SDRs) who love conversations, thrive on momentum, and get a buzz from booking that perfect meeting. Working remotely and located in Australia, you’ll be right at the front of our growth engine, helping drive sales across APAC, creating pipeline, sparking interest, and setting our Account Managers up for success. There will be occasional interstate travel requited to attend events. What you’ll be doing  You’ll be the first voice, first message and first impression for some of APAC's largest and fastest growing organisations. You’ll manage inbound and outbound opportunities with a goal to schedule meetings for the Account Management team and have significant impact on the sales pipeline. - Proactively prospect and conduct outbound outreach using sales tools to generate new leads for the Account Management team - Screen and qualify inbound inquiries from potential clients - Spark engaging conversations with prospects to qualify opportunities - Analyse prospect’s business challenges and connect them to our solutions - Book sales meetings and build high-quality sales pipeline - Attend external events to build meaningful relationships and identify potential opportunities - Keep our CRM updated to support accurate forecasting and reporting - Collaborate closely with the marketing and sales teams on strategy - Use data, insight and our SDR tools to optimise your outreach, shape better strategies, and streamline processes to enhance results  Qualifications What makes you great?  You’re someone who: - Ideally, has experience in a similar role as an SDR/BDR - Thrives in fast paced, high performing sales environments - Has excellent phone skills and can drive conversation - Communicates clearly and confidently - Confidence in speaking with senior decision‑makers - Is super organised and knows how to manage their own workflow - Lives and breathes collaboration, ownership and accountability How you’ll show up every day - High energy, positive mindset, and plenty of enthusiasm and determination to win - Curious, well-researched, and ready to engage at short notice - Tenacious, self-motivated, and resilient - Always learning - analyse wins and misses for self-development   Additional Information What’s in it for you? - Competitive salary + bonus - A front row seat in a fast‑growing global organisation with ambitious growth plans across APAC - Opportunities for development and career progression  - Directly helping shape this brand-new SDR function Supportive, ambitious teammates who enjoy celebrating success together everyone is welcome at Insights. We’re dedicated to creating a space where you belong — that means accepting you for who you are now and supporting you on your journey towards whoever you want to become. Our colourful solutions help people see themselves and others in a new light and we love encouraging our diverse global community to experience the transformational power of Insights Discovery. Through listening and learning, we will continue to foster the connections that matter to build a more inclusive culture. It is in our nature to nurture. We have developed an organisation which puts care for our people, inclusion, belonging and wellbeing at the heart of our approach. We’re strengthened by a community where we work together to co-create a culture that celebrates difference and welcomes everybody. We love learning. We want to be better tomorrow than we are today and we’re up for the journey. Unapologetically human, undoubtedly individual. Colourful to our core.

Title: Sales Development Representative Location: Remote, Remote, Australia Job Description: Company Description Who are Insights? We’re a global Learning & Development company made up of brilliantly different people. At Insights, you’re welcomed exactly as you are and supported to become whoever you want to be. Insights is on a mission to change the world through the power of self‑awareness. We help people truly understand themselves and others, unlocking better relationships, stronger teams and real, positive change. That’s our purpose and it drives everything we do. Across the world, our products help people see themselves (and each other) in a whole new light — sparking deeper connection at work and beyond. Because real change starts within. Insights is a place where everyone belongs — where you can be unapologetically you. Job Description We’re launching an exciting new Sales Demand function, and we’re on the lookout for Sales Development Representatives (SDRs) who love conversations, thrive on momentum, and get a buzz from booking that perfect meeting. Working remotely and located in Australia, you’ll be right at the front of our growth engine, helping drive sales across APAC, creating pipeline, sparking interest, and setting our Account Managers up for success. There will be occasional interstate travel requited to attend events. What you’ll be doing  You’ll be the first voice, first message and first impression for some of APAC's largest and fastest growing organisations. You’ll manage inbound and outbound opportunities with a goal to schedule meetings for the Account Management team and have significant impact on the sales pipeline. - Proactively prospect and conduct outbound outreach using sales tools to generate new leads for the Account Management team - Screen and qualify inbound inquiries from potential clients - Spark engaging conversations with prospects to qualify opportunities - Analyse prospect’s business challenges and connect them to our solutions - Book sales meetings and build high-quality sales pipeline - Attend external events to build meaningful relationships and identify potential opportunities - Keep our CRM updated to support accurate forecasting and reporting - Collaborate closely with the marketing and sales teams on strategy - Use data, insight and our SDR tools to optimise your outreach, shape better strategies, and streamline processes to enhance results  Qualifications What makes you great?  You’re someone who: - Ideally, has experience in a similar role as an SDR/BDR - Thrives in fast paced, high performing sales environments - Has excellent phone skills and can drive conversation - Communicates clearly and confidently - Confidence in speaking with senior decision‑makers - Is super organised and knows how to manage their own workflow - Lives and breathes collaboration, ownership and accountability How you’ll show up every day - High energy, positive mindset, and plenty of enthusiasm and determination to win - Curious, well-researched, and ready to engage at short notice - Tenacious, self-motivated, and resilient - Always learning - analyse wins and misses for self-development   Additional Information What’s in it for you? - Competitive salary + bonus - A front row seat in a fast‑growing global organisation with ambitious growth plans across APAC - Opportunities for development and career progression  - Directly helping shape this brand-new SDR function Supportive, ambitious teammates who enjoy celebrating success together everyone is welcome at Insights. We’re dedicated to creating a space where you belong — that means accepting you for who you are now and supporting you on your journey towards whoever you want to become. Our colourful solutions help people see themselves and others in a new light and we love encouraging our diverse global community to experience the transformational power of Insights Discovery. Through listening and learning, we will continue to foster the connections that matter to build a more inclusive culture. It is in our nature to nurture. We have developed an organisation which puts care for our people, inclusion, belonging and wellbeing at the heart of our approach. We’re strengthened by a community where we work together to co-create a culture that celebrates difference and welcomes everybody. We love learning. We want to be better tomorrow than we are today and we’re up for the journey. Unapologetically human, undoubtedly individual. Colourful to our core. Read more about inclusivity at Insights via the vacancy page on our website: https://www.insights.com/inclusively-insights/

• Support planning, execution, and analysis of digital marketing campaigns • Create and schedule social media content tailored for our audience in the Nordic region • Assist with email marketing and newsletter content • Conduct market and competitor research to inform strategy • Support the translation and localisation of marketing materials • Help with event communications and promo activities • Own at least one personal project - from market research to SEO initiatives