Ignite IT

Role Description As a developer for the US Census Bureau, you will design, develop, and maintain the highly complex routing and scheduling algorithms that power the Mojo field operations control system. You will architect modular, scalable optimization services capable of handling both massive batch schedules and real-time, on-demand routing. You will ensure maximum operational efficiency and data-driven accuracy for critical national survey workflows. - Optimizer Design, Development & Support - Design and implement vehicle routing and scheduling algorithms using OR-Tools to generate optimal field assignments - Develop clustering algorithms to group workloads geographically and minimize travel time/cost - Implement constraint models (capacity, time windows, skills, priorities, survey rules) within the optimizer - Integrate the optimizer with the Mojo control system APIs for job intake, execution, and results publishing - Build batch and real-time optimization modes to support both scheduled and on-demand routing - Refactor optimizer components into modular, extensible strategy interfaces for new routing heuristics - Implement data preprocessing pipelines to normalize locations, distances, and travel matrices - Develop automated test harnesses validating solution correctness against known datasets and constraints - Implement “solution quality” scoring metrics (distance, balance, SLA adherence, cost) to evaluate goodness of routes - Create regression benchmarks comparing new algorithm performance vs. baseline outputs - Add parallel processing and scaling support to handle large route sets and high agent counts - Instrument services with logging and metrics to track runtime, solver performance, and solution quality - Package optimizer services for CI/CD deployment with reproducible builds and environment configs - Document routing logic, constraints, integration points, and operational runbooks - Provide production support, tuning, and continuous improvement of optimization heuristics and performance Qualifications - 5+ years’ experience designing and implementing routing, scheduling, or optimization systems - Strong algorithmic background including graph theory, clustering, and heuristic/approximation techniques - Proficiency in Python or Java for building optimization services and supporting tooling - Experience developing scalable, high-performance services integrated with enterprise control systems (e.g., Mojo) - Demonstrated ability to design test harnesses validating both solution correctness and optimization quality - Experience implementing performance tuning, parallel processing, and large dataset handling - Familiarity with REST APIs, data pipelines, and system integration patterns - Experience instrumenting systems with logging, metrics, and monitoring for operational visibility - Ability to document algorithms, constraints, and operational procedures and collaborate across engineering and operations teams Benefits - 401(k) with matching and 100% Vested - Health Insurance - 3 plans to select from - Dental insurance - Vision Insurance - Health savings account - Life insurance - Short Term Disability - Long Term Disability - AD&D - Paid time off - Professional development assistance - Training - Tuition reimbursement - Flexible schedule - Flexible spending account - Referral program - Paid Legal Plan - and more... Company Description Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status, sexual orientation, or other protected characteristic. In accordance with EO 13665 Final Rule, Ignite IT will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Applicants selected may be required to possess and maintain a government clearance. US CITIZENSHIP REQUIRED

Role Description Ignite IT is seeking a Junior AI Prompt Engineer to support U.S. Customs and Border Protection (CBP). In this role, you will work directly with stakeholders to identify opportunities for AI adoption, develop and refine prompts, design AI-enabled workflows, and support the implementation of AI solutions that improve mission and business operations. The ideal candidate is passionate about artificial intelligence, enjoys solving complex problems, and can translate business needs into practical AI-enabled solutions. Candidates may come from backgrounds such as workflow automation, business analysis, software development, process improvement, technical consulting, or AI implementation. This role focuses on helping users adopt and apply AI technologies. Responsibilities - Work with stakeholders to understand business processes, gather requirements, identify operational pain points, and evaluate opportunities for AI adoption. - Design, test, refine, and document reusable prompts and prompt workflows for approved large language model platforms. - Develop and support AI-enabled workflows that improve operational efficiency and automate manual processes. - Support demonstrations, training sessions, and user adoption activities that help stakeholders effectively leverage AI capabilities. - Use approved AI platforms to assist stakeholders with research, summarization, reporting, analysis, and development of decision-support content. - Evaluate and validate AI-generated outputs to ensure accuracy, reliability, and alignment with mission requirements. - Research emerging AI capabilities and identify practical use cases that support mission objectives. - Support rapid prototyping, testing, implementation, and continuous improvement of AI solutions. - Document AI use cases, workflows, findings, lessons learned, and recommendations. - Collaborate with technical teams to support deployment and integration efforts. - Identify opportunities for advanced AI capabilities, automation, Retrieval-Augmented Generation (RAG), and agentic AI solutions and coordinate with technical teams as needed. Qualifications - U.S. Citizenship. - Bachelor's degree or equivalent combination of education and experience. - Experience applying AI tools to solve business, operational, academic, or technical problems. - Experience designing, testing, or refining prompts for generative AI platforms. - Strong analytical and problem-solving skills. - Ability to gather requirements and translate business needs into practical solutions. - Strong written and verbal communication skills. - Ability to communicate effectively with both technical and non-technical audiences. - Ability to work independently and collaboratively in a team environment. Preferred Qualifications - Experience with workflow automation tools such as n8n, Make.com, Zapier, LangFlow, or similar platforms. - Familiarity with Retrieval-Augmented Generation (RAG) concepts. - Experience with AI agents, chatbots, or conversational AI solutions. - Exposure to APIs, scripting, software development, or low-code/no-code platforms. - Experience identifying, documenting, or improving business processes. - Experience supporting AI adoption, user training, or technology implementation efforts. - Experience working in a federal government environment. - Familiarity with prompt evaluation, output validation, and responsible AI practices. Benefits - 401(k) with matching and 100% Vested - Health Insurance - 3 plans to select from - Dental insurance - Vision Insurance - Health savings account - Life insurance - Short Term Disability - Long Term Disability - AD&D - Paid time off - Professional development assistance - Training - Tuition reimbursement - Flexible schedule - Flexible spending account - Referral program - Paid Legal Plan - and more...

Role Description We are seeking an experienced Pega Developer Analyst to support and enhance survey operations, customer engagement initiatives, respondent services, and CRM-related business processes. This role is responsible for overseeing survey onboarding and rollover activities, managing customer communications, maintaining knowledge management resources, supporting operational reporting, and coordinating system integrations. The ideal candidate will have experience managing complex business processes, supporting CRM platforms, working with cross-functional teams, and driving operational improvements. While familiarity with CRM and workflow systems is beneficial, this role is focused primarily on business operations, process management, system administration, and stakeholder support rather than hands-on application development. Key Responsibilities - Survey Operations & Program Management - Coordinate and manage survey onboarding, setup, configuration, approvals, and rollover activities. - Ensure survey programs are launched accurately and on schedule. - Support survey workflows, routing processes, service level agreements (SLAs), and respondent communications. - Partner with business stakeholders to identify and implement process improvements related to survey operations. - Maintain survey-related configurations, user assignments, and operational controls. - Customer Engagement & Respondent Services - Support CRM-driven customer engagement and respondent service initiatives. - Monitor and improve respondent experiences across communication channels. - Collaborate with internal teams to resolve customer service issues and operational challenges. - Ensure business processes and workflows are functioning effectively and efficiently. - Marketing Campaign Support - Coordinate outreach campaigns and communication efforts supporting survey participation and customer engagement. - Support email and SMS communication initiatives and monitor campaign effectiveness. - Assist with audience segmentation, communication strategies, and campaign execution. - Knowledge Management & Self-Service Support - Maintain knowledge articles, FAQs, topics, and self-service content to support respondents and internal users. - Support search functionality and content organization to improve information accessibility. - Partner with business teams to ensure knowledge resources remain current and accurate. - Data Management & System Support - Coordinate data management activities related to survey onboarding, user assignments, account mappings, and operational processes. - Support integrations and data exchanges between CRM systems and related applications. - Work with technical teams to troubleshoot data and system issues impacting business operations. - Assist in testing and validating system changes and enhancements. - Reporting & Performance Monitoring - Develop and maintain operational reports, dashboards, and performance metrics. - Track survey activity, customer interactions, operational effectiveness, and service delivery metrics. - Analyze trends and provide recommendations to improve efficiency, customer experience, and business outcomes. - Prepare reports and presentations for leadership and program stakeholders. - Operational Support & Continuous Improvement - Monitor system performance and operational processes to identify issues and improvement opportunities. - Coordinate issue resolution efforts with technical and business teams. - Support platform upgrades, process enhancements, and modernization initiatives. - Participate in Agile teams and continuous improvement efforts to improve business operations and service delivery. Qualifications - Bachelor’s degree in Business Administration, Information Systems, Operations Management, or a related field, or equivalent professional experience. - 5+ years of experience supporting business operations, CRM platforms, survey management programs, customer engagement initiatives, or related functions. - Experience managing complex business processes and cross-functional projects. - Strong analytical, organizational, and problem-solving skills. - Experience creating reports, dashboards, and operational metrics. - Strong communication and stakeholder management skills. - Experience working in Agile or fast-paced operational environments. Benefits - 401(k) - 401(k) matching - Dental insurance - Flexible schedule - Flexible spending account - Health insurance - Health savings account - Life insurance - Paid time off - Professional development assistance - Referral program - Retirement plan - Tuition reimbursement - Vision insurance

Role Description The Senior Network Security Engineer supports our program with the U.S. Census Bureau by designing, implementing, operating, troubleshooting, and improving enterprise network security services across on-premises, hybrid-cloud, and cloud-connected environments. The role focuses on: - Firewall engineering - VPN and remote access services - RSA SecurID or equivalent MFA/token services - Content filtering - Network access control - Edge security services - Monitoring and logging integration - Vulnerability remediation - Security documentation - Policy compliance for TCO-managed systems The engineer serves as a senior technical resource for: - Secure network architecture - Operations support - Incident response coordination - Compliance support This position works closely with: - TCO leadership - Network Infrastructure - Identity and Domain Services - Cloud teams - SOC/NOC/Operations Center personnel - The Office of Information Security (OIS) - Information System Security Officers (ISSOs) - System Owners - Application teams Qualifications - 7+ years of experience in network security engineering, network infrastructure, cybersecurity infrastructure, or a closely related role. - 5+ years of hands-on experience designing, implementing, administering, and troubleshooting enterprise firewall platforms in production environments. - Hands-on experience with Cisco firewall technologies such as Cisco FTD/FMC, ASA, AnyConnect/Secure Client, or equivalent Cisco security platforms. - Hands-on experience with Palo Alto Networks technologies such as NGFW, Panorama, GlobalProtect, App-ID/User-ID, security profiles, and policy optimization. - Experience with firewall policy design, NAT, segmentation, remote access VPN, site-to-site VPN, IDS/IPS integrations, high availability, logging, and operational troubleshooting. - Working knowledge of Cloudflare or equivalent DNS, DDoS, WAF, CDN, Zero Trust, or edge security platforms. - Experience with VPN services, secure remote access, RSA SecurID or equivalent MFA/two-factor authentication services, hardware and software token support, directory integration, partner tunnels, cloud tunnels, and cloud connectivity troubleshooting. - Experience supporting MFA server operations, including software updates, patching, certificate/configuration changes, backups, log review, monitoring, vulnerability remediation, and vendor/support escalation. - Working knowledge of TCP/IP, DNS, DHCP, IPAM, BGP, routing, subnetting, TLS/certificates, VPN protocols, packet capture, NetFlow/traffic analysis, and common network diagnostic tools. - Experience supporting network security in AWS and/or Azure environments. - Experience integrating network security controls with enterprise monitoring, logging, SIEM, SOC/NOC, or incident response workflows. - Experience working within formal change management, configuration management, release management, incident management, and vulnerability remediation processes. - Ability to develop clear technical documentation, diagrams, SOPs, runbooks, implementation plans, rollback plans, status updates, and audit evidence. - Strong communication and collaboration skills, including the ability to explain technical risk, operational impact, and recommended actions to technical and non-technical stakeholders. - Ability to obtain and maintain a Public Trust / Background Investigation and complete required DOC/Census security processing, security/privacy training, and non-disclosure requirements. Requirements - Deep experience administering Cloudflare DNS, DDoS protection, WAF, CDN, Access, Gateway, Tunnel, Magic Transit, or Zero Trust services. - Experience with content filtering platforms, secure web gateways, email security gateways, URL filtering, DLP integrations, APT/malware defense integrations, and related cloud security services. - Deep experience with RSA SecurID/RSA Authentication Manager or equivalent MFA platforms, including token administration, agent/middleware upgrades, high availability, disaster recovery, reporting, and integration with VPN and directory services. - Experience with Network Access Control technologies such as Cisco ISE, 802.1X, endpoint posture, wireless/LAN access controls, and identity-aware access policies. - Experience with AWS security and networking services such as VPC, Transit Gateway, Security Groups, NACLs, Route 53, Network Firewall, Direct Connect, VPN, GuardDuty, Security Hub, IAM, and CloudWatch. - Experience with Azure security and networking services such as VNets, NSGs, Azure Firewall, Application Gateway/WAF, VPN Gateway, ExpressRoute, Private Link, Defender for Cloud, Entra ID, and Azure Monitor. - Experience supporting federal cybersecurity and compliance requirements such as NIST, FISMA, FedRAMP, ATO support, POA&M remediation, continuous monitoring, audit evidence packages, and security control validation. - Experience with automation and IaC tools such as Terraform, Ansible, Python, PowerShell, Git, APIs, CI/CD pipelines, or vendor automation frameworks. - Experience with Zero Trust architecture, SASE/SSE, ZTNA, secure segmentation, policy-as-code, microsegmentation, or identity-aware network access. - Familiarity with F5/load-balancing/application-delivery concepts for cross-team coordination; hands-on F5 administration is not required for this role. - Experience leading technical projects, coordinating across matrixed teams, mentoring junior engineers, and supporting Agile/Scrum or JIRA-based task tracking. Benefits - 401(k) - 401(k) matching - Dental insurance - Flexible schedule - Flexible spending account - Health insurance - Health savings account - Life insurance - Paid time off - Professional development assistance - Referral program - Retirement plan - Tuition reimbursement - Vision insurance

Systems Administrator - US Citizenship Required Location: Ashburn, Virginia, United States Hybrid OverviewApplication Description Ready to Ignite your career and work alongside some of the most innovative and brightest professionals in innovative technology? Join us and unleash your potential working in an Agile environment while modernizing enterprise systems and applications needed to support the men and women charged with safeguarding the American people and enhancing the Nation’s safety, security, and prosperity. As a Systems Administrator you operate as part of a dynamic and passionate team of industry-leading individuals supporting the best practices in Agile Software Development for the Department of Homeland Security (DHS). You will be focused on the delivery of software solutions associated with customer-defined systems and software projects by working in close collaboration with software developers/engineers, stakeholders, and end users within Agile processes. Responsibilities Include: •Providing technical expertise in designing, implementing, and managing secure and compliant cloud-based solutions within a government or highly regulated environment, with a strong emphasis on AWS GovCloud or equivalent secure cloud offerings. •Responsible for the support of a broad range of AWS services in a secure government context, including but not limited to: - EC2 (Elastic Compute Cloud) within a secure VPC configuration - S3 (Simple Storage Service) with appropriate encryption and access controls - VPC (Virtual Private Cloud) design and management for segmented networks - RDS (Relational Database Service) with robust security configurations - IAM (Identity and Access Management) for granular privilege management - CloudWatch for monitoring and logging of security and performance events - Route 53 for secure DNS resolution - ELB/ALB (Elastic Load Balancing/Application Load Balancing) for resilient application delivery • Manage full lifecycle of system engineering, including design, build, configuration, deployment, maintenance, and decommissioning of mission-critical server infrastructure that supports critical operational functions. • Provide support with the administration and secure hardening of both Linux (specify distributions if relevant, e.g., RHEL, Ubuntu) and Windows Server operating systems, with a focus on implementing security controls and mitigating vulnerabilities. • Support teams in planning and executing the migration of on-premises infrastructure to secure cloud environments, understanding the unique challenges of government data transitions. • Support teams in migrating and modernizing legacy applications and systems, particularly those supporting critical system functions, to current or cloud-based platforms. This includes understanding data integrity and operational continuity during migration. • Manage planning and executing SharePoint migrations, especially into secure government environments, ensuring data classification and access controls are maintained. • Support database administration for systems handling sensitive information, including installation, configuration, performance tuning, robust backup and recovery strategies, and security hardening for common database systems (e.g., SQL Server, MySQL, PostgreSQL). • Involved with teams in conducting security assessments, vulnerability analysis, threat modeling, and implementing security best practices to ensure adherence to federal cybersecurity and privacy regulations. • Establish and maintain strong, collaborative working relationships with diverse internal teams, stakeholders, other government agencies, and prime contractors. • Meticulous approach to tasks, recognizing the critical nature of government systems and ensuring extreme accuracy in configuration, documentation, and problem resolution to maintain system integrity and compliance. • Commitment to providing exceptional service and support to government stakeholders, understanding their operational needs and the importance of reliable IT systems. • Clear, concise, and effective verbal communication skills, particularly when reporting technical status, risks, and solutions to a variety of technical and non-technical government personnel. • Ability to understand complex operational challenges, translate them into actionable technical problems, and devise and implement robust, secure, and compliant solutions that meet CBP mission requirements. • Serve as the primary technical point of contact and responder for a majority of system-related incidents and requests, with a focus on minimizing downtime and impact to mission-critical CBP functions. • Evaluating and recommending hardware and software enhancements as needed, including managing and testing system updates and patches to maintain performance and security. • Troubleshooting configuration and integration issues across development, test, and production environments, ensuring smooth transitions and minimal service disruption. • Creating and maintaining a variety of scripts to automate routine tasks, improve system efficiency, and support operational needs. • Monitoring and optimizing system performance, identifying areas for improvement, and implementing recommended changes. • Ensuring backup procedures are in place, functioning correctly, and executed on a timely basis, including validating restore integrity when required. • Interfacing with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance and following through to resolution. • Maintaining existing systems by analyzing, designing, and implementing changes to system baselines so that updates meet customer requirements, and supporting upcoming technology refresh projects. Requirements Must be a U.S. Citizen with the ability to pass CBP background investigation, criteria will include: o   3 year check for felony convictions o   1 year check for illegal drug use o   1 year check for misconduct such as theft or fraud - College degree (B.S.) in Computer Science, Information Management Systems, experience considered in lieu of degree - Strong technical background, with a minimum of five (5) solid years of experience providing system administration support for Windows and /or Linux Operating systems in cloud-based environments. - In-depth knowledge and hands-on experience with a broad range of AWS services in a secure government context. - Excellent written and verbal communication skills - Highly responsible, team-oriented individual with very strong communication skills and work ethic; self-starter and highly proactive - Thorough knowledge of server and system administration principles - Must be available to work a hybrid schedule with on-site requirements in Ashburn, VA. You are good at: - Familiarity with the general IT practices and terminology - Excellent written and verbal communication skills - Highly responsible, team-oriented individual with very strong work ethic; self-starter Nice to Have: - Technical Certifications - Experience working with Linux and Windows operating systems in cloud-based infrastructures. - Strong troubleshooting, analytical, and problem-solving skills in a high-pressure, secure environment. Benefits - 401(k) with matching and 100% Vested - Health Insurance - 3 plans to select from - Dental insurance - Vision Insurance - Health savings account - Life insurance - Short Term Disability - Long Term Disability - AD&D - Paid time off - Professional development assistance - Training - Tuition reimbursement - Flexible schedule - Flexible spending account - Referral program - Paid Legal Plan - and more....

Role Description Ready to Ignite your career and work alongside innovative IT professionals supporting critical federal mission systems? Join our team supporting numerous programs across a variety of federal agencies. We are seeking a motivated and adaptable Recruiter / PMO Support Specialist to join our growing Program Management Office (PMO) team. This role is ideal for a high-energy professional who thrives in a fast-paced federal contracting environment and is interested in contributing beyond traditional recruiting functions. In addition to supporting full lifecycle recruiting efforts across a variety of federal programs and corporate initiatives, this individual will play an active role in broader PMO operations, including: - Proposal support - Staff engagement initiatives - Strategic growth activities - Internal process improvement efforts The ideal candidate is organized, proactive, collaborative, and capable of balancing multiple priorities simultaneously while maintaining a high level of professionalism and responsiveness. Qualifications - Bachelor’s degree or equivalent professional experience - 2+ years of recruiting, staffing, HR, PMO, or federal contracting experience - Ability to thrive in a fast-paced, deadline-driven environment with rapidly shifting priorities - Strong organizational skills and attention to detail - Excellent written and verbal communication skills - Ability to manage multiple tasks and stakeholders simultaneously - Professional demeanor and strong interpersonal skills - Proficiency with Microsoft Office Suite, including Excel, Word, and Teams Requirements - Support full lifecycle recruiting activities for technical, program management, cybersecurity, cloud, and corporate positions - Source, screen, coordinate, and track candidates across multiple active programs and proposals - Schedule and coordinate interviews with hiring managers, partners, and customers - Maintain timely communication with candidates throughout the hiring process to ensure a positive candidate experience - Assist with onboarding coordination, contingent offer management, and staffing pipeline tracking - Develop and maintain candidate pipelines for current and future contract opportunities - Support surge hiring efforts tied to new contract awards and task order wins - Assist PMO leadership with proposal development activities, including staffing coordination, resume formatting, compliance tracking, and recruiting support for key personnel - Contribute to proposal management efforts by coordinating inputs, tracking action items, and supporting deliverable deadlines - Support strategic growth initiatives by helping identify and engage qualified talent aligned to upcoming opportunities - Assist with maintaining staffing trackers, recruitment metrics, and PMO reporting dashboards - Assist with coordinating employee onboarding and transition activities across programs - Help develop and improve internal PMO processes, templates, and best practices - Contribute to a collaborative, team-oriented culture focused on operational excellence and employee success Benefits - 401(k) with matching and 100% Vested - Health Insurance - 3 plans to select from - Dental insurance - Vision Insurance - Health savings account - Life insurance - Short Term Disability - Long Term Disability - AD&D - Paid time off - Professional development assistance - Training - Tuition reimbursement - Flexible schedule - Flexible spending account - Referral program - Paid Legal Plan - and more...

Role Description Ready to ignite your career and work alongside innovative IT professionals supporting critical federal mission systems? Join our team supporting U.S. Customs and Border Protection and help ensure the quality, reliability, and performance of enterprise applications used in support of national security operations. As a Manual Tester / QA Analyst, you will support quality assurance efforts throughout the software development lifecycle by executing manual testing activities, validating system functionality, performing API and database testing, and supporting recurring environment validation and regression test activities within Agile development teams. This role requires strong analytical skills, attention to detail, and the ability to collaborate closely with developers, business analysts, and stakeholders to identify, document, and resolve software defects. - Execute manual functional, integration, regression, and user acceptance testing for enterprise web applications and services - Develop and maintain test cases, test scenarios, and test documentation based on business requirements and user stories - Conduct exploratory and ad hoc testing to identify application defects, usability concerns, and edge-case issues - Support recurring automated regression and environment validation test runs by reviewing results, documenting issues, and coordinating with development teams - Perform API testing using Postman, including request/response validation and test data generation - Validate backend system functionality and application data using SQL queries and database testing techniques - Assist in developing and implementing quality control methodologies to ensure compliance with QA standards, guidelines, and procedures - Participate in formal and informal reviews throughout the software development lifecycle - Support basic Section 508 accessibility testing activities and document accessibility-related findings - Track, document, and retest defects using Agile lifecycle and defect management tools - Collaborate with Scrum teams during sprint planning, backlog refinement, standups, and release activities - Support version control and configuration management activities using Git and GitLab - Assist with test evidence collection and documentation required for audits, compliance reviews, and release approvals - Communicate testing status, risks, and defect trends to project stakeholders and team leadership Qualifications - Bachelor’s degree or equivalent work experience - U.S. Citizen with the ability to obtain a DHS Public Trust clearance - 4+ years of experience performing manual software testing in enterprise or government environments - Experience with functional, regression, integration, and user acceptance testing methodologies - Experience performing API testing using Postman or similar tools - Experience writing and executing SQL queries for backend data validation and database testing - Familiarity with Git, GitLab, or similar version control platforms - Experience documenting defects, test results, and validation activities - Knowledge of QA methodologies, test plans, test cycles, and software release processes - Experience working in Agile/Scrum development environments - Strong analytical, troubleshooting, and problem-solving skills - Excellent written and verbal communication skills - Ability to work independently and collaboratively in a fast-paced environment Preferred Qualifications - Prior experience supporting DHS, CBP, or other federal government programs - Familiarity with automated testing concepts and recurring regression test suites - Experience with Jira, Confluence, or similar Agile management tools - Understanding of REST APIs, JSON, and XML - Familiarity with CI/CD concepts and release validation processes - Exposure to Section 508 accessibility standards and testing practices - Basic windows command-line knowledge or scripting experience is a plus Benefits - 401(k) - 401(k) matching - Dental insurance - Flexible spending account - Health insurance - Life insurance - Paid time off - Professional development assistance - Referral program - Tuition reimbursement - Vision insurance Company Description Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status, sexual orientation, or other protected characteristic. In accordance with EO 13665 Final Rule, Ignite IT will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Applicants selected may be required to possess and maintain a government clearance. US CITIZENSHIP REQUIRED.