HyperGrowth Recruitment

• Support the creation of visual assets across paid advertising, social media, CRM, web, and print • Produce high-quality static, video and animated assets that align with brand guidelines and campaign objectives • Work in a fast-paced, collaborative environment • Create visual assets for CRM campaigns (email + lifecycle flows) • Produce high-quality assets for organic social channels • Maintain strong attention to detail across typography, layout, and formatting

• Own the CRM calendar across campaigns, launches and trading moments • Build and optimise lifecycle flows across onboarding, winback, replenishment and retention • Manage and improve subscription communication through Recharge • Develop segmentation strategies to improve engagement and repeat purchase • Build high-performing Klaviyo campaigns and automated journeys • Improve customer communication across email and subscription touchpoints • Analyse campaign and flow performance to identify optimisation opportunities • Work closely with Growth and Creative teams on messaging, positioning and testing • Support broader retention and customer engagement initiatives • Ensure CRM supports wider commercial and growth objectives

• Write clear, effective briefs that give creators real direction: concept, angle, script, visual references. • Develop concepts, scripts, and angles that translate into strong ads • Provide visual references and direction to guide execution • Own the quality of output, not just volume • Turn customer insight, trends, and product understanding into sharp ad concepts. • Contribute new angles, hooks, and messaging to a weekly creative pipeline • Work closely with the Senior Creative Strategist to understand what's working and why • Help iterate on winning concepts across formats and funnels • Support end-to-end delivery from concept to live ad. • Work at pace across multiple briefs simultaneously. • Bridge the gap between creator output and performance marketing needs

• You're hands-on in platform, you understand how campaigns are built and run, not just how to read reports. • You work in blended metrics: MER, CAC, contribution margin. • You connect performance data to creative output. • You run and manage the affiliate program hands-on. • You work with our CRO agency on Shopify improvements. • You're a key stakeholder in retention/CRM. • This role may evolve to include line management as the team grows.

• Own and lead the full-funnel growth strategy (acquisition, CRO, retention) • Connect paid media, eCommerce and CRM into one cohesive system • Identify and prioritise highest-impact growth levers across the funnel • Build and implement structured experimentation frameworks • Drive improvements across conversion, AOV, retention and LTV • Own growth forecasting, reporting and performance visibility across the funnel • Translate data into clear, actionable growth initiatives • Identify bottlenecks across the customer journey and remove them • Align cross-functional teams around shared growth objectives • Drive a culture of testing, iteration and continuous improvement • Reviewing performance across acquisition, site and lifecycle • Identifying inefficiencies and growth opportunities across the funnel • Running structured testing across creative, landing pages and retention flows • Working closely with eCommerce and CRM to improve conversion + LTV • Leading weekly reporting and performance reviews with leadership • Driving execution across multiple growth initiatives simultaneously

• Develop and execute the overarching retention and lifecycle strategy • Build frameworks that increase engagement, reduce churn, and drive LTV • Take full ownership of the customer journey across all touchpoints • Manage CRM channels end-to-end (Email & SMS) • Build and optimise automated lifecycle flows • Deliver high-performing weekly campaigns that educate, convert, and engage • Analyse customer behaviour, churn trends, and campaign performance • Translate data into clear actions and opportunities for growth • Define and track key retention metrics and KPIs • Work closely with Growth, Product, Brand, and Creative teams • Embed retention thinking into product launches, campaigns, and messaging • Align lifecycle strategy with broader brand and growth initiatives • Continuously test segmentation, messaging, and campaign structure • Improve attribution, reporting, and performance tracking • Drive a culture of experimentation and continuous improvement • Contribute to shaping the overall customer experience beyond CRM • Identify friction points and opportunities across the journey

• CLIENT FACING: Support in auditing client finance functions, making recommendations how to improve • Daily bookkeeping and reconciliations – striving for accuracy • Enable the business to provide clients with real time reporting – no backlog of transactions • Build client relationships, minimising client requests so that we can give them their time back • Review and improve financial processes and controls, encouraging automation efficiencies where possible. • Support and preparation and delivery of enhanced management accounts and commentary. • Preparation and delivery of daily, weekly, monthly cash flow reporting. • Input/support in client fundraising projects. • Support in the preparation of financial models, budgets and forecasts. • Input/support in building financial models, budgets and forecasts. • Ad hoc modelling exercises to support pricing or cost-saving decisions. • Replay findings and recommendations back to clients in a way that they understand. • INTERNAL: Ensuring the accuracy of client invoicing, automating where possible. • Input / support the credit control process ensuring debtor days are kept within tolerance. • Input/support in financial performance analysis and recommendations. • Uphold the company brand and the company values & behaviours. • Respond quickly to internal requests, setting the standard for internal stakeholder management.

• Build & Scale the Affiliate Engine: Recruit, onboard, and activate large volumes of TikTok creators at scale. • Creator Management & Retention: Develop strong creator relationships and nurture them into long-term brand partners. • Content Performance & Scaling: Drive high volumes of content output across the creator network. • Revenue Growth Through TikTok Shop: Turn creator content into consistent daily revenue by optimising affiliate performance, maximising conversions, and aggressively scaling what works. • Systems & Execution: Build scalable processes and systems that allow the affiliate engine to grow efficiently. • Performance Ownership: Drive growth across impressions, engagement, creator output, and revenue while ensuring TikTok Shop becomes a self-sustaining acquisition channel.

• Edit to Perform • Craft high-retention edits for TikTok, Reels, YouTube Shorts, and paid social • Capture attention in the first 1–3 seconds with strong hooks and pacing • Produce multiple variations of creatives and iterate weekly based on performance • UGC to Ad-Ready • Transform creator and brand footage into polished, high-performing assets • Add captions, motion elements, sound design, and visual polish • Ensure content feels native to each platform while maintaining brand quality • Creative Collaboration • Work closely with the founder and growth team to develop new creative angles • Translate performance insights into new formats, hooks, and concepts • Continuously test and evolve creative output to improve results • Asset Management • Build and maintain an organised library of footage, templates, music, and assets • Deliver content across multiple formats and aspect ratios (9:16, 1:1, 16:9) • Ensure efficient workflows and version control across projects • Motion & Graphics • Add light motion design including kinetic typography, overlays, and transitions • Enhance storytelling without overcomplicating the edit • Quality & Delivery • Ensure all edits meet brand standards and feel aligned with Nero’s premium positioning • Maintain high attention to detail across captions, sound, and visual output • Export content correctly for each platform (formats, specs, sizing) • Pre & Post Production Support • Support with shot lists and content planning where needed • Select and source footage to match creative direction and messaging • Incorporate simple animations or AI-assisted elements where relevant

• Develop and execute Comma Football’s influencer strategy across paid partnerships, gifting programmes and long-term creator collaborations, ensuring alignment with brand and growth objectives. • Identify and build relationships with macro, micro and nano influencers across football, fashion, culture and creator communities globally. • Own influencer campaigns end-to-end — from outreach and negotiation through to briefing, delivery and reporting. • Create clear and inspiring creator briefs that communicate campaign goals, storytelling angles and brand guidelines while giving creators the freedom to produce authentic content. • Lead contracting, negotiations and commercial agreements with creators and agencies, ensuring partnerships deliver value and long-term brand alignment. • Manage product gifting and seeding programmes, ensuring Comma Football’s jerseys and collections are placed in the hands of culturally relevant creators and football personalities. • Work closely with the Creative Strategist and content team to ensure influencer content can feed into paid media, organic social and wider brand storytelling. • Track the impact of creator partnerships, analysing engagement, reach and conversion metrics to identify winning partnerships and scale successful collaborations. • Stay ahead of football culture, social trends and creator movements, identifying emerging creators and partnership opportunities. • Ensure all influencer collaborations align with Comma Football’s premium brand identity, storytelling approach and deep connection to football culture. • Operate creatively within lean budgets, identifying undervalued creators and partnership opportunities that deliver strong performance and cultural relevance without excessive spend.