Title: Agent Success Associate Location: United States Job Description: About Orchard Orchard's mission is to make home buying and selling, stress free, fair and simple. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents. Headquartered in New York City with teammates across the US, Orchard has 150+ full time employees and 600+ real estate agents. We have financing from top-tier investors including Revolution Growth, Firstmark, Accomplice, Navitas and Juxtapose, who have also backed the likes of Pinterest, AirBnb, Shopify and Sweetgreen. We're proud to have been recognized by Crain's, Inc. 5000, Glassdoor, Parity.org and Built In on their lists of best places to work. About the Role At Orchard, Agent Success Associates play a crucial role in ensuring the success of our agents. We are dedicated to supporting both current agents and new recruits through effective onboarding and ongoing assistance. Our dynamic team collaborates with Training and Product teams to manage systems and processes aimed at achieving agent excellence. This is a full-time remote position reporting to the Senior Manager of Transaction Operations. The role requires a strong commitment to customer service and availability to work Central Time hours from 8:00 AM-5:00 PM CST, including one Saturday per month. What You'll Do Here: - Monitor and manage Agent Workflow requests by updating Orchard systems and escalating issues to cross-functional teams. - Oversee questions and requests on various Slack channels, ensuring prompt and effective responses. - Assess agent readiness by facilitating Listing presentation tests and delivering constructive feedback. - Set up agents in multiple systems and track their compliance to qualify for leads. - Assisting onboarding agents with their first 4 leads - Monitoring and managing Orchard's social media accounts - Facilitate pre-onboarding communications - Provide 1:1 support to onboarding agents, assisting them with technological issues and general inquiries. We'd Love to Hear from you if you Have: - 2-3 years of relevant work experience in operations or support - Proficient in Click up, Slack and a CRM tool (preferably Follow Up Boss) - Excellent communication and collaboration skills - Ability to multitask and prioritize effectively in a fast-paced environment. - Professional demeanor and ability to foster positive interactions with internal and external stakeholders. Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

Role Description As Customer Marketing Manager at Cast AI, you will turn real-world success stories into compelling proof points, build advocacy programs that amplify customer voices, and work cross-functionally to drive expansion and retention through marketing. This is a high-impact, high-visibility role where you'll own the full lifecycle of customer marketing, from reference programs and case studies to customer community engagement and expansion campaigns. Qualifications - 5+ years of experience in customer marketing, customer success marketing, or a closely related B2B marketing role. - Track record of building and managing customer advocacy programs from scratch in a SaaS or cloud-infrastructure company. - Strong storytelling skills: ability to translate complex technical outcomes (e.g., Kubernetes cost savings, autoscaling improvements) into clear, compelling narratives for technical and business audiences. - Experience producing customer case studies, video testimonials, and reference content across multiple formats and channels. - Familiarity with AI infrastructure, data platforms, or developer workflows is a plus. - Data-driven mindset with experience measuring the impact of customer marketing on pipeline, retention, and expansion. - Highly organized, with the ability to manage multiple programs and stakeholders simultaneously without losing quality. - Comfortable operating in a fast-paced, remote-first environment where ownership and initiative are expected. - English level: Fluent (written and spoken). Additional European languages are a plus. Requirements - Own and grow Cast AI's customer advocacy program, including customer stories and case studies across multiple formats. - Partner with Customer Success and Sales to support expansion and retention goals through marketing. - Build and scale community touchpoints and customer-focused campaigns tied to key business moments. - Develop and maintain a customer reference database, coordinating reference requests cross-functionally. - Track and report on the impact of customer marketing programs. Benefits - Enjoy a flexible, remote-first global environment. - Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology. - Equity options. - Spend 10% of your work time on personal projects or self-improvement. - Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills. - Team-building budget and company events to connect with your colleagues. - Equipment budget to ensure you have everything you need. - Extra days off to help maintain a healthy work-life balance. Hiring Process - Screening call with Recruiter - Hiring Manager interview - 1-2 additional interviews based on the role - Culture Check interview with an executive *As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr. *Please note that Cast AI does not provide any form of visa sponsorship/work permit. #LI-Remote

Role Description En rejoignant notre équipe Customer Success / Partenariats, vous jouerez un rôle central dans l’accompagnement de nos clients finaux et de nos partenaires, de leur intégration à la création de valeur tout au long de leur parcours. - Être l’interlocuteur privilégié des clients finaux et/ou des partenaires - Assurer l’onboarding et l’intégration des clients et partenaires, puis les accompagner tout au long de leur cycle de vie - Suivre leur parcours et leur performance via les KPIs d’adoption et de satisfaction - Coordonner les actions avec les équipes internes - Détecter les opportunités d’upsell et de cross-sell pour créer de la valeur Qualifications - Excellentes compétences relationnelles et sens du service - Capacité à comprendre les besoins des clients et des partenaires au sein de l’entreprise - Fibre commerciale : savoir identifier des opportunités d’upsell / cross-sell et les valoriser - Maîtrise professionnelle de l’anglais obligatoire Requirements - Un état d’esprit orienté solution et conseil - Une communication fluide, notamment à distance - Une appétence pour le service client et l’univers tech - Capacité à travailler de manière autonome et organisée, tout en collaborant en équipe - Débutant(e) ou talent en reconversion bienvenu(e) : la motivation et l’envie d’apprendre comptent autant que l’expérience Benefits - Salaire fixe de 1 900€/mois + variables - Télétravail 100 % dès l’embauche - Matériel informatique mis à disposition après la période d’essai - Mutuelle prise en charge à 50% et prime de télétravail de 2,70€/jour Company Description Be Cloud est un partenaire Microsoft qui accompagne les entreprises dans leurs usages numériques en proposant des produits, des services et un accompagnement sur mesure. Nous aidons nos clients à déployer, adopter et faire évoluer leurs solutions au quotidien.

Title: Customer Engagement Specialist Location: St. Louis, MO Job Description: Job Description Work Arrangement: Remote (Applicants must reside in the St. Louis area) Location: Fenton, MO Shift: 11:00 AM to 8:00 PM CST Be a part of something bigger at UniGroup At UniGroup, we are more than just a transportation company. We are a cooperative powered by a network of passionate people and renowned brands, including United Van Lines, Mayflower Transit, and UniGroup Logistics. We connect people, businesses, and belongings with care, precision, and innovation. Every move we support is part of someone’s story, and we are proud to play a role in making it smoother and more successful. What you will do As a Customer Engagement Specialist, you will be the first point of contact for potential customers who are planning one of life’s biggest transitions, a move. Through inbound and outbound calls, you will schedule survey appointments, share key information, and help customers explore the right services for their needs. You will combine empathy, strong communication skills, and efficiency to create a standout experience that sets the tone for everything that follows. In this role, you will: - Schedule survey appointments by managing inbound and outbound calls and electronic leads - Engage with potential customers, gather move details, and explain service options - Provide basic moving quotes and handle stand-alone auto move requests - Introduce value-added services and assess customer interest - Route inquiries outside the scope of the lead center to the appropriate teams - Support the virtual sales team with cubing and estimating - Maintain accurate records and meet individual and team performance targets What you bring to the table - High school diploma or equivalent and 1 to 2 years of customer service or call center experience - A high-energy, customer-first mindset with a desire to solve problems - Strong listening and engagement skills with the ability to ask thoughtful questions - Comfort working independently and a willingness to grow into new responsibilities - An interest in building sales and service skills in a collaborative environment What you will gain We take care of our people so they can take care of our customers. UniGroup offers a robust benefits package designed to support your personal and professional well-being. Health and Wellbeing - Medical, dental, and vision coverage - Flexible spending accounts - Employee assistance program - 12-week primary caregiver leave and 4-week secondary caregiver leave - Competitive paid time off plus 8 hours of volunteer PTO annually Insurance and Financial Benefits - Company-paid life and disability insurance - Supplemental life and AD&D insurance options - 401k with 3 percent employer match - Tuition reimbursement - Paid holidays Ready to make an impact? This is not just a job. It is a chance to join a team that moves lives and builds careers. If you are looking for a dynamic, people-centered role with growth potential and flexibility, we would love to hear from you. Applicants must be authorized to work in the United States without the need for current or future employer sponsorship. We foster diversity, in part, by imposing a strict policy of non-discrimination. Employment decisions are made without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran or military status, genetic information or other status protected by the law. We value the unique skills and experiences that veterans and separated service members bring to our workforce. While serving our country you have gained skills such as leadership, flexibility, and agility, which will help to make you successful here. We are dedicated to supporting military families and ensuring that we provide a welcoming environment for our country’s heroes. We hope you consider joining the UniGroup family. UniGroup is committed to the full inclusion of all qualified individuals. As part of this commitment, UniGroup will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact careers@unigroup.com. Job Details Job Family Operations Job Function Individual Contributor Pay Type Salary