Hospitable.com

Role Description As a Sales Development Representative (SDR) at Hospitable, you’ll play a pivotal role in fueling our revenue engine. Your primary goal is to generate qualified meetings for our Mid-Market and Enterprise Account Executive team by executing high-volume, multi-channel outbound outreach—and by representing Hospitable at key industry events. This position is designed for someone who is eager to build a long-term career in B2B sales. Outbound Prospecting: - Make 100+ outbound calls per day to target accounts - Overcome difficult objections, ask strategic questions to discover pain points, and excite prospects with a concise pitch tailored to their needs. - Send personalized SMS, emails, and LinkedIn messages to decision-makers - Craft cold outbound email copy built to drive intrigue, responses, and conversations - Reach out to prospects before and after industry conferences using targeted lists Conference Representation & Travel (5-10%): - Attend and represent Hospitable at regional and national industry conferences - Engage attendees, capture new leads, and follow up post-event - Coordinate logistics and collateral with marketing for a seamless event presence Multi-Channel Cadences: - Execute coordinated email, phone, SMS, and LinkedIn sequences - Leverage tools like HubSpot, Clay, Instantly, Claude, and Aimfox to research and engage prospects Lead Qualification & Handoff: - Identify and qualify prospects based on ideal customer profile and BANT criteria - Schedule and document qualified meetings in HubSpot for Account Executives Data Management & Reporting: - Keep accurate, up-to-date records of all touch points and prospect statuses in CRM - Hit weekly, monthly, and quarterly quota targets for qualified meetings - Analyze outreach metrics and optimize cadences for higher conversion Cross-Functional Collaboration: - Share feedback with marketing on messaging and campaign effectiveness - Partner with AEs to tailor outreach approaches for key verticals Qualifications - Bachelor’s degree or equivalent experience - 2+ years of sales, business development, or customer-facing experience - Proven ability to meet or exceed activity and outcome based goals (cold calls, messages, meetings) - Comfortable operating in a fully remote/hybrid environment - Willingness to travel 5-10% for conferences and events Requirements - A demonstrated passion for a sales career (internships, campus involvement, clubs, etc.) - Strong desire to learn and grow within a fast-paced sales organization - Confident and clear over the phone, SMS, email, and LinkedIn - Ability to craft concise, compelling outreach messages - Comfortable making a high volume of daily outbound touches - Coachable attitude—open to feedback and continuous improvement - Familiarity with HubSpot (or similar CRMs) and prospecting tools (Clay, Instantly, Aimfox, Heyreach) - Excellent at juggling multiple cadences and follow-ups - Strong attention to detail in tracking activities and next steps Benefits - 35 days off per year, encouraged (including self-serve public holidays) and parental leave. - For US employees: healthcare (including EPO, PPO and HSA), 401(k). - Complimentary mental health and emotional support with therapists on call through Slack by Spill. - Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

• Own how we deploy capital, and make the case — internally and externally — for the bets worth making. • Give leadership the clarity to invest with conviction and the discipline to scale operations profitably. • Build the long-term value of the business and the opportunities for liquidity that come with it, for our team and our investors. • Be the financial principal of the company to the outside world — the counterpart investors, partners, banks, and auditors deal with. • Build, hire, and lead a deliberately lean, AI-leveraged finance organization across our international group. • Set the standard for how finance operates, partners with the business, and earns trust company-wide.

Role Description We are looking for a Chief Financial Officer to bring world-class financial leadership to a profitable, international, multi-entity company. Your mission: turn finance into an engine for growth — funding the right bets, scaling operations with discipline, and building lasting value for our team and our investors. You will report to the CEO. - Capital and growth: - Own how we deploy capital, and make the case — internally and externally — for the bets worth making. - Give leadership the clarity to invest with conviction and the discipline to scale operations profitably. - The financial future of the company: - Build the long-term value of the business and the opportunities for liquidity that come with it, for our team and our investors. - Be the financial principal of the company to the outside world — the counterpart investors, partners, banks, and auditors deal with. - A world-class finance function: - Build, hire, and lead a deliberately lean, AI-leveraged finance organization across our international group. - Set the standard for how finance operates, partners with the business, and earns trust company-wide. Qualifications - A CFO who has led finance through real scale and built lasting value for a company and its shareholders. - Deep international, multi-entity, multi-currency experience. - Command of cross-border tax and compliance, including US indirect tax. - A recognized accounting qualification (ACCA, ACA, CIMA, or a locally accredited CPA), with real FP&A and modelling depth. - Proactive communication, high ownership, and strong autonomy in a fast-moving remote environment. Requirements - Extra special kudos if you have: - SaaS-enabled marketplace experience: forecasting both transactional GBV and recurring revenue. - Travel, hospitality, or proptech sector experience. - Built a finance function from founder-run to institutional-grade. Benefits - Cash: The total cash budget for this role is up to US$312,000 per year, depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, the United Kingdom, or Australia, taking into account payroll taxes to determine your gross compensation. - Stock: A significant equity stake through our $HOST token (RSUs): a grant valued at US$436,800, vesting over four years (≈ US$109,200.00 per year). You share directly in the long-term upside you help create. - For US employees: healthcare (including EPO, PPO and HSA), 401(k). - 35 days off per year, encouraged (including self-serve public holidays) and parental leave. - Complimentary mental health and emotional support with therapists on call through Slack by Spill.

• Shape product positioning before anything ships, ensuring every feature has a clear market fit, differentiated narrative, and a compelling reason to exist • Develop the end-to-end storytelling for feature launches across multiple channels, including Town Halls, press releases, social media, podcast appearances, blog posts, in-product messaging, and more • Partner with Product Managers from the earliest stages of development to influence what we build and how we go to market with the latest features • Make decisions based on your competitive research, customer interviews, and market opportunities • Contribute to decision making around which features are included in our Host, Professional, and Mogul plans, and how we price our offerings • Collaborate closely with the Growth team to ensure every new feature and campaign contributes to the health of our full funnel: website → free trial → online travel agency (OTA) connection → subscription → onboarding → adoption → retention

• Own month-end close deliverables for assigned areas/entities: journal entries, reconciliations, schedules, and variance explanations. • Maintain audit-ready working papers and clear support for every number (no “mystery balances”). • Own bank and cash reconciliations across 20+ bank/payment accounts (multi-entity, multi-currency). • Drive open items to resolution quickly; prevent recurring recon breaks through root-cause fixes. • Monitor and resolve subscription revenue flow issues that delay close (e.g., billing → ERP sync errors, credit notes, customer tax/VAT data changes). • Support NetSuite revenue recognition execution and troubleshooting, including workflow/approval issues that block posting. • Help keep Payhawk “clean” going into close: invoices/receipts captured, correct entity + coding, approvals complete, payment evidence retained, and sync exceptions resolved. • Own balance sheet integrity for assigned accounts (prepaids, accruals, intercompany, etc.), including aging and follow-ups. • Drive issues to root cause and fix them permanently (process, system, or upstream behavior). • Document SOPs/checklists, tighten controls, and reduce manual work. • Partner with Finance leadership to shorten close time and increase confidence in the numbers. • Tackle ad hoc accounting/finance requests that come up during the month (analysis, audit asks, process cleanups, cross-functional questions). • Support the Accountant in Residence with tax return preparation support (as needed).

Role Description We are looking for a Senior Accountant who will take meaningful ownership of month-end close workstreams and help us move toward a 5‑day month-end close through better reconciliations, tighter controls, and relentless process improvement. - Run close workstreams end-to-end (multi-entity). - Own month-end close deliverables for assigned areas/entities: journal entries, reconciliations, schedules, and variance explanations. - Maintain audit-ready working papers and clear support for every number (no “mystery balances”). - Bank & cash reconciliations (scale + rigor). - Own bank and cash reconciliations across 20+ bank/payment accounts (multi-entity, multi-currency). - Drive open items to resolution quickly; prevent recurring recon breaks through root-cause fixes. - Monitor and resolve subscription revenue flow issues that delay close (e.g., billing → ERP sync errors, credit notes, customer tax/VAT data changes). - Support NetSuite revenue recognition execution and troubleshooting, including workflow/approval issues that block posting. - Help keep Payhawk “clean” going into close: invoices/receipts captured, correct entity + coding, approvals complete, payment evidence retained, and sync exceptions resolved. - Enforce and improve our Payhawk submission process (right entity inboxes, AP mailbox for bank transfers, clear expectations across the company). - Own balance sheet integrity for assigned accounts (prepaids, accruals, intercompany, etc.), including aging and follow-ups. - Drive issues to root cause and fix them permanently (process, system, or upstream behavior). - Document SOPs/checklists, tighten controls, and reduce manual work. - Partner with Finance leadership to shorten close time and increase confidence in the numbers. - Tackle ad hoc accounting/finance requests that come up during the month (analysis, audit asks, process cleanups, cross-functional questions). - Support the Accountant in Residence with tax return preparation support (as needed). Qualifications - 5+ years in accounting with real month-end close ownership. - Strong reconciliation and documentation discipline (you can explain every balance). - Experience working in an ERP (NetSuite strongly preferred). - Comfort operating in a fast-moving, remote environment: proactive communication, high ownership, low hand-holding. Requirements - SaaS subscription billing/revenue exposure (Chargebee experience is a plus). - AP/spend tooling experience (Payhawk or similar). - Multi-entity / multi-currency experience. Benefits - The total budget for this role is within US$98,000.00 - US$107,800.00 depending on the cost of living in your location. - For US employees, the gross salary could be anywhere between US$90,384.21 - US$99,422.63. - Options into the company equity through our $HOST token (RSU's), with a grant value of up to $19,600.00. - For US employees: healthcare (including EPO, PPO and HSA), 401(k). - 35 days off per year, encouraged (including self-serve public holidays) and parental leave. - Complimentary mental health and emotional support with therapists on call through Slack by Spill. - Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

• Own and operate our SOC 2 Type II compliance program end-to-end - managing the annual audit cycle, maintaining controls in Vanta, coordinating evidence gathering across teams, and remediating gaps before they become findings. • Design and lead the rollout of PCI DSS Service Provider Level 1 compliance, working with a QSA and internal engineering teams to scope the assessment, implement required controls, and prepare for audit. • Build out our GDPR compliance posture - formalising data processing records, ensuring DSAR processes are robust, and working across departments to close gaps in our data protection practices. • Manage our GRC tooling (Vanta) day-to-day - configuring tests, maintaining integrations, triaging failing checks, and keeping evidence fresh and audit-ready. • Respond to customer and partner security questionnaires, due diligence requests, and trust-related inquiries. You'll be the face of Hospitable's security posture externally. • Work with Sam whose favourite fruit is Mango. • Partner with engineering and infrastructure to translate compliance requirements into actionable technical work - writing clear tickets, not vague mandates. • Identify where compliance automation can reduce manual effort and implement it. We're a tech company; we should act like one when it comes to compliance too. • Evaluate and recommend additional frameworks or certifications that strengthen our market position as we scale.

Role Description Hospitable processes over $6 billion in annual reservation value for more than 20,000 customers. As we scale, so does the trust our customers, partners, and future acquirers place in us. Compliance isn't a checkbox exercise here - it's a core part of how we protect that trust and accelerate the business. We're hiring our first dedicated Senior Compliance Officer to own and mature our compliance program. You'll be building on a solid foundation - we already hold SOC 2 Type II and use Vanta as our GRC platform - but there's a big roadmap ahead. PCI DSS (Service Provider Level 1), GDPR formalisation, and potentially ISO 27001 are all on the horizon. This role is about designing the program, driving it forward, and making compliance a competitive advantage rather than a burden. You'll work cross-functionally with engineering, product, infrastructure, and customer-facing teams. This is a high-agency role where you'll need to be comfortable operating independently, making judgment calls, and getting your hands dirty with evidence collection and control management on a daily basis. What you will be working on - Own and operate our SOC 2 Type II compliance program end-to-end - managing the annual audit cycle, maintaining controls in Vanta, coordinating evidence gathering across teams, and remediating gaps before they become findings. - Design and lead the rollout of PCI DSS Service Provider Level 1 compliance, working with a QSA and internal engineering teams to scope the assessment, implement required controls, and prepare for audit. - Build out our GDPR compliance posture - formalising data processing records, ensuring DSAR processes are robust, and working across departments to close gaps in our data protection practices. - Manage our GRC tooling (Vanta) day-to-day - configuring tests, maintaining integrations, triaging failing checks, and keeping evidence fresh and audit-ready. - Respond to customer and partner security questionnaires, due diligence requests, and trust-related inquiries. You'll be the face of Hospitable's security posture externally. - Work with Sam whose favourite fruit is Mango. - Partner with engineering and infrastructure to translate compliance requirements into actionable technical work - writing clear tickets, not vague mandates. - Identify where compliance automation can reduce manual effort and implement it. We're a tech company; we should act like one when it comes to compliance too. - Evaluate and recommend additional frameworks or certifications that strengthen our market position as we scale. Qualifications - Significant hands-on experience running compliance programs in a SaaS or technology company - you've been through multiple audit cycles and know what great looks like. - Deep working knowledge of SOC 2 and PCI DSS frameworks. You understand controls at a practical level, not just a theoretical one. - Experience with GRC platforms, ideally Vanta. You should be comfortable configuring tests, managing integrations, and using the platform as a source of truth rather than a reporting afterthought. - Familiarity with GDPR and data protection requirements. Formal DPO experience is a plus but not required. - The ability to work cross-functionally with engineering teams - you can read an architecture diagram, understand what a Kubernetes cluster is, and translate compliance requirements into language engineers actually want to act on. - Avid user of AI to improve and automate your workflows, knowing when to reach for it and when to step in - we don't want to be the next Delve-like. - Strong written communication. We're remote-first and async-heavy. Most of your influence will come through clear documentation, well-written tickets, and persuasive Slack messages rather than meetings. - Self-motivated and able to operate with high autonomy. You won't have a compliance team around you (yet). You need to be comfortable owning the function solo and knowing when to pull others in. - Experience working with external auditors and QSAs. You know how to prepare for and manage an audit without it becoming a fire drill. - Everything else is a lovely bonus that we're excited to hear about! Benefits - The total budget for this role is within $148,000 - $184,800.00 depending on the cost of living in your location. - We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia. - The gross salary for US employees could be anywhere between $136,492.34 to $170,430.97. - Options into the company equity through RSUs with a current grant value of up to $50,400.00. - For US employees: healthcare (including EPO, PPO and HSA), 401(k). - 35 days off per year, encouraged (including self-serve public holidays) and parental leave. - Complimentary mental health and emotional support with therapists on call through Slack by Spill. - Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

• You will be an important part of our product and engineering team, focusing on delivering magical user experiences to our hosts. • Partner with product, sales, customer success and other engineers to develop, ship and own features that solve problems for our hosts. • Help us shape the product - Use your knowledge and skills to help shape and improve something. (You won't get perfect specs and be expected to just execute on them) • Move fast, look for opportunities to simplify, figure out how work can be broken into smaller chunks to ship an MVP sooner, or provide value to hosts faster. • Work with Aryeh whose favourite fruits are Strawberries. • Use your engineering chops to build magical user experiences, ship them, iterate on them, take ownership and accountability for making sure they are as good as they can be. • Implement and use observability tooling to help you achieve the above. We use LogRocket and Sentry to help us track and debug production features. • Provide input on how the frontend codebases can be maintained and improved

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: https://hsptb.com/hndbk We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems. Feel free to join in one of our upcoming Townhalls on YouTube to experience it for yourself: https://hsptb.com/twnhll About the team Our Front-End Product Engineers are roamers, they move between projects and teams as needed, working on the things that will deliver the most value to customers. The last bastion of the product experience and the first thing our customers see, we are looking for some of the best product-focussed Angular engineers in the business. "Working at Hospitable is both the most intense and the most rewarding professional experiences of my life. The momentum isn't for everyone, neither is the laser focus on shipping value, but the right person will flourish and grow here more so than just about anywhere else." - Nik, Principal Product Engineer. What you will be working on You will be an important part of our product and engineering team, focusing on delivering magical user experiences to our hosts. We are currently a fully-distributed team of 5 product managers, 25 backend engineers, and 4 frontend engineers. We're hiring for this role to help us keep pace with the amazing work that our product and backend engineers are delivering. After a few weeks onboarding, you'll dive right into feature development; building, improving and owning the experience that we deliver to hosts and their guests. - Partner with product, sales, customer success and other engineers to develop, ship and own features that solve problems for our hosts. - Help us shape the product - Use your knowledge and skills to help shape and improve something. (You won't get perfect specs and be expected to just execute on them) - Move fast, look for opportunities to simplify, figure out how work can be broken into smaller chunks to ship an MVP sooner, or provide value to hosts faster. - Work with Aryeh whose favourite fruits are Strawberries. - Use your engineering chops to build magical user experiences, ship them, iterate on them, take ownership and accountability for making sure they are as good as they can be. - Implement and use observability tooling to help you achieve the above. We use LogRocket and Sentry to help us track and debug production features. - Provide input on how the frontend codebases can be maintained and improved As an engineering team we are all in on Laravel and Angular. Our self-defined tech stack acronym is 🌴 PALM-B; PHP, Angular, Laravel, MySQL and Beanstalk.