Honu Services

• The Technical Operations Level 2 role provides mid-level technical support, ensuring the smooth operation, maintenance, and optimization of IT systems, infrastructure, and applications. • Responsible for troubleshooting complex issues, coordinating with other teams for resolution, and contributing to projects related to system upgrades, migrations, and integrations. • Incident Management: Resolve escalated technical issues from Level 1 support within defined SLAs. • Document and track all incidents and resolutions in the ticketing system. • Conduct root cause analysis for recurring problems and implement corrective actions. • Serve as a point of contact for advanced troubleshooting of hardware, software, and network-related issues. • Collaborate with vendors and third-party providers for complex issue resolution. • Monitor and maintain IT systems, including servers, networks, and applications. • Perform scheduled maintenance, patches, and updates to ensure systems are secure and compliant. • Assist in the deployment of new technologies and applications. • Manage hardware and software inventory, ensuring compliance with licensing requirements. • Maintain accurate and up-to-date technical documentation, including SOPs and Knowledge Base articles. • Participate in IT projects, such as system migrations, upgrades, and implementations. • Support IT security initiatives, including vulnerability assessments, monitoring, and remediation.

• Lead capture efforts for targeted opportunities, including opportunity qualification, customer and partner engagement, and development of the win strategy. • Aggressively pursue opportunity data through a variety of means and sources to inform bid decisions, pipeline discussions, Black Hat reviews, SWOT assessments, and price-to-win strategies. • Proactively shape opportunities by gathering actionable intelligence through continuous engagement with key customer stakeholders, end-users, and contracting officers to uncover unmet needs and shape procurement requirements before an RFP drops. • Conduct competitor analysis through research and information-gathering, and evaluate competitor strengths, weaknesses, historical performance, and potential market presence to identify gaps that can be exploited. • Drive win strategies and price-to-win (PWIN) by translating gathered intelligence into a winning capture plan, identifying clear discriminators, potential risks, and competitor pricing strategies. • Develop and refine discriminators, win themes, and value propositions that clearly differentiate the company. • Build and manage capture plans, call plans, and capture budgets. • Play a pivotal role in teaming strategy, including partner identification, capability alignment, and negotiation of NDAs/TAs. • Collaborate with technical subject matter experts to shape solution architecture, staffing approaches, and performance methodologies. • Drive pre-RFP shaping activities, including customer meetings, industry days, requests for information, and early solution positioning. • Present capture status, risks, and recommendations to executive leadership. • Transition opportunities to the Proposal Manager at RFP release and remain engaged through submission. • Support technical writing and proposal development, as required. • Perform limited project management support for current contracts and subcontracts.

• Lead the planning, coordination, and execution of multiple related projects within a program portfolio • Establish program governance, delivery frameworks, and reporting standards • Manage cross-functional teams including business stakeholders, technology teams, vendors, and project managers • Track progress across initiatives and ensure alignment with strategic objectives • Identify risks, dependencies, and conflicts across projects and coordinate mitigation strategies • Serve as the escalation point for program-level issues or blockers • Define program scope, objectives, milestones, and success metrics • Develop and maintain program roadmaps and integrated project timelines • Coordinate project managers and delivery teams to ensure consistent execution across initiatives • Monitor program performance including schedule, budget, quality, and stakeholder satisfaction • Ensure program deliverables align with business priorities and enterprise architecture standards • Act as the primary liaison between business units and technology delivery teams • Translate business requirements into coordinated project plans • Ensure technology initiatives support operational goals and long-term strategy • Facilitate workshops, planning sessions, and stakeholder meetings • Coordinate system changes, process improvements, and technology rollouts across departments • Ensure program activities follow enterprise governance standards and project management frameworks • Support internal audits, regulatory reviews, and governance committees where applicable • Ensure compliance with IT security policies, change management processes, and architecture standards • Support program and department budgeting, forecasting, and cost tracking • Coordinate resource allocation across projects and teams • Track program benefits realization and ROI where applicable • Provide regular program updates to executive leadership and key stakeholders • Prepare dashboards, presentations, and program status reports • Communicate roadmap changes, risks, and major milestones • Promote transparency and alignment across business and technology teams

• Provide contract administration support throughout the contract lifecycle, including contract award, modification processing, contract maintenance, and contract closeout activities. • Review and support the processing of contracts, modifications, non-disclosure agreements, teaming agreements, and other contractual documents. • Analyze contract terms and conditions to identify contractual obligations, risks, compliance requirements, and business impacts. • Process contract actions and maintain contract records in accordance with company policies, procedures, and applicable government regulations. • Establish and maintain contract records, contract files, and support documentation in company repositories and contract management systems. • Perform project setup and contract modification updates within Deltek Costpoint and other internal systems. • Monitor contract funding, periods of performance, option periods, deliverables, reporting requirements, and other key contractual milestones. • Support contract closeout activities and coordinate with internal stakeholders to ensure timely completion of closeout requirements. • Support internal and external audits by providing contract documentation and responding to audit requests. • Participate in kickoff meetings, customer meetings, and internal coordination meetings as required. • Coordinate with internal departments to ensure contractual actions are properly communicated and processed. • Prepare internal contract summaries, routing documents, notifications, and other communications related to contractual actions. • Review solicitations, contracts, and modifications and communicate key requirements, obligations, and impacts to internal stakeholders. • Identify, track, mitigate, and resolve contractual risks and issues in a timely manner. • Maintain current knowledge of government contracting regulations, industry best practices, and changes to applicable laws and regulations. • Support the development, implementation, and continuous improvement of contract administration processes, procedures, and work instructions. • Ensure contract deliverables, notifications, and reporting requirements are tracked and completed in accordance with contractual requirements.

• Provide comprehensive administrative support including scheduling meetings, managing calendars, preparing correspondence, and organizing files and records. • Support full-cycle recruiting efforts by posting job openings, screening resumes, coordinating candidate interviews, scheduling travel when needed, and maintaining applicant tracking systems. • Serve as a primary point of contact for candidates throughout the recruitment process, ensuring a positive and professional candidate experience. • Assist with onboarding new employees, including preparing new-hire paperwork, coordinating training schedules, and badging or access requests. • Manage office operations such as ordering supplies, coordinating vendor services, mail distribution, and facility-related tasks. • Prepare and maintain documentation, reports, and presentations as needed. • Support compliance-related administrative tasks such as maintaining training records, employee files, and basic contract support documentation. • Handle sensitive and confidential information with the highest level of discretion. • Provide operational support to enhance organizational efficiency and execution. • Review, validate, and analyze data while preparing reports and maintaining accurate records to support informed decision-making. • Identify opportunities for process improvement and assist in implementing workflow enhancements that strengthen operational performance. • Prepare, update, and format business documents, spreadsheets, and presentations using Microsoft Excel, Word, and PowerPoint. • Provide audit and records management support by organizing, maintaining, and safeguarding business documentation. • Perform other administrative and special projects as assigned.

• The Facility Security Officer (FSO) manages, administers and coordinates DoD and/or other agency industrial security programs and other security activities to ensure compliance with government and company security policies and procedures • The FSO will process personnel security clearance investigations and maintain all security documentation, files, clearance, and suitability rosters in accordance with government requirements • Responsibilities include administrating personnel security clearance processes, coordinating initial clearance submissions and periodic reinvestigations of staff, providing guidance and instruction to staff, collection of electronic fingerprinting, and providing follow-up clearance report statuses to managers for specific contracts • Maintain all security documentation and files in accordance with DCSA requirements • Provide Federal Agency or component personnel suitability processing support and coordination • Provide and document new employee security briefings and exit debriefings • Monitor and enforce annual refresher training completion and other annual employee security documentation requirements in the Learning Management System (LMS) • Investigate and report security incidents and Insider Threat reports • Provide security support to Human Resources, Contracts, and Proposal teams • Advise personnel of their reporting requirements • Interpret government policies for the development and implementation of security plans and procedures • Maintain strong working relationships with DCSA and/or other Federal Agency representatives to facilitate accurate information sharing, incident resolution, and Insider Threat response • Participate in the development and execution of security education programs including initial and annual refresher training

• The Vice President of Human Resources (VP of HR) serves as a senior HR leader responsible for providing operationalizing and executing the enterprise human capital strategy established by the SVP of HR. • This role provides day-to-day leadership across core HR functions, ensuring delivery of compliant, scalable, and business-aligned HR programs and support organizational group, workforce readiness, and risk mitigation. • This individual partners closely with executive leadership team and cross-functional stakeholders to ensure HR operations and effectively support business operations, organizational effectiveness, and employee engagement. • Reports to: Senior Vice President of Human Resources • Responsibilities include: Lead and oversee all core HR functions including talent acquisition, employee relations, compensation and benefits, performance management, training and development, and compliance. • Manage investigations, disciplinary actions, and performance improvement process. • Oversee the design, development, and implementation of innovative HR programs, policies, and practices that drive employee satisfaction and retention. • Ensure compliance with all federal, state, and local employment laws and regulations. • Drive leadership development programs and workforce planning initiatives to support current and future business needs. • Oversee the management of HR technology systems (HRIS), ensuring data integrity, reporting, and functionality to support business needs. • Lead organizational change efforts and communication strategies to support company growth, restructuring, or strategic pivots. • Manage, mentor, and develop a high-performing HR team, promoting a culture of continuous learning and operational excellence. • Support OFCCP, EEO, AAP, VETS-4212, and other regulatory reporting requirements. • Partner with Regulatory Affairs and executive leadership to mitigate workforce-related risk. • Serve as the company’s subject matter expert for human resources best practices and trends, proactively advising leadership on emerging HR issues.

• Lead a team of application support specialists • Oversee administration of third-party systems and platforms • Ensure proper support, training, and documentation for users • Validate vendor-delivered updates against internal policies

• Administer subcontracts from pre-award to closeout including assisting negotiations, drafting, executing and modifying agreements. • Assist with non-disclosure agreement and teaming agreement negotiation and language modification. • Ensure accurate implementation of flow-down clauses and obligations from prime contracts to subcontracts. • Monitor subcontractor compliance with applicable laws, FAR / DFARS regulations and company policies. • Track subcontractor performance, deliverables and schedules initiating corrective actions as needed. • Maintain detailed subcontract files and documentation to ensure audit readiness. • Collaborate with legal, finance, procurement and project management teams. • Support audits, reporting requirements and subcontract closeout. • Identify and mitigate risks related to subcontracting activities.