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HelloFresh

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HelloFresh is a food and grocery delivery service that delivers healthy recipes with pre-measured ingredients to customers’ doorsteps on a weekly basis. The c

29 open rolesLatest: May 26, 2026, 6:53 AM UTCCompany Site
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29 Jobs

Junior Business Intelligence Analyst

HelloFresh

HelloFresh is a food and grocery delivery service that delivers healthy recipes with pre-measured ingredients to customers’ doorsteps on a weekly basis. The c

Analyze key trends to enhance decision-making, provide customer acquisition analytics, document stakeholder data requirements, and create accurate dashboards to support strategic objectives and improve business insights.

Australia

Invoice Reconciliation Coordinator

HelloFresh

HelloFresh is a food and grocery delivery service that delivers healthy recipes with pre-measured ingredients to customers’ doorsteps on a weekly basis. The c

Accounting Manager21 hours ago

Role Description At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. As an Invoice Coordinator, you will take on a key responsibility in supporting our Supply Chain Operations and Accounts Payable teams in processing and analyzing invoicing data to facilitate a 3-way match between what we have ordered, what we have received from our suppliers, and what we have been invoiced for, contributing to our ongoing efforts to drive business success and enhance customer satisfaction. We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you! What you’ll do - Extract and aggregate data from the invoicing system for invoice analysis and reconciliation. - Analyze errors and trace them back to the root cause using raw data from the appropriate database. - Resolve quantity and price discrepancies with urgency and escalating where appropriate. - Ensure data accuracy and correct flow of information to the relevant stakeholders involved in the daily activities. - Work collaboratively with internal teams including the Accounts Payable, Supply Chain and Procurement teams to resolve any data discrepancies. - Communicate with suppliers where necessary to clarify detail, escalate any supplier disputes to Line Manager. - Support the wider Supply Chain function with reporting and administration tasks to ensure the smooth running of the operation. Qualifications - Minimum of 3 years experience in invoicing, billing, general accounting, or data entry roles. - Excellent typing speed and accuracy; familiarity with touch typing systems is an advantage. - Knowledge of office equipment, computer hardware, and peripheral devices. - Basic knowledge of database management. - Prior experience with Oracle is highly desirable. - Proficient in Microsoft Office applications. - Fluent in English; additional European language skills (German, Dutch, French, Spanish, or Italian) are a plus. Benefits - Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication. - Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind. - Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform. - Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures. - Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time.

Worldwide

Fulfillment Operations Specialist

HelloFresh

HelloFresh is a food and grocery delivery service that delivers healthy recipes with pre-measured ingredients to customers’ doorsteps on a weekly basis. The c

Operations5 days ago

Role Description At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. As an Operations Support Specialist, you support the Sales and Marketing Partnerships teams by executing high-volume, recurring, and ad hoc time-sensitive operational tasks with speed, accuracy, and consistency. This role focuses on hands-on execution across systems, trackers, and internal tools, ensuring operational workflows are completed correctly and on time. We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you! What you’ll do - Execute high-volume, recurring marketing operations tasks including customer order creation, data entry, and usage of internal systems. - Perform thorough quality assurance checks to ensure all work is accurate, complete, compliant with SOPs, and delivered as expected. - Process payments using internal resources for recurring and ad hoc tasks, identifying discrepancies, and escalating issues when needed. - Handle sensitive customer and company data responsibly, following confidentiality, access, and data protection standards. - Maintain accurate, timely documentation and system updates to support operational consistency and reporting. - Communicate task status, risks, and blockers clearly and promptly to the Team Lead/relevant POCs. - Complete workload independently to meet deadlines while maintaining accuracy in a fast-paced, high-volume environment. Qualifications - 1–3 years of experience in marketing operations, administrative operations, or a similar execution-focused role. - Proven ability to work quickly and independently while managing high-volume, recurring tasks with strong attention to detail. - Strong organizational and time-management skills with the ability to meet deadlines in a fast-paced environment. - Critical thinker who is able to adapt, learn quickly, and comprehend various situations without a guide or SOP. - Excellent written and verbal English communication skills for status updates, escalations, and documentation. - Google Suite proficiency (at least beginner to intermediate), especially Google docs and sheets. - Professionalism, discretion, and accountability when handling sensitive customer and company data. - Comfortable working across multiple systems, tools, and trackers while following SOPs and SLAs. - Experience with HubSpot and Customer account management platforms are a plus. Benefits - Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication. - Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind. - Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform. - Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures. - Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time.

Worldwide

Digital Designer

HelloFresh

HelloFresh is a food and grocery delivery service that delivers healthy recipes with pre-measured ingredients to customers’ doorsteps on a weekly basis. The c

Designer5 days ago

Role Description At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. In this role, you will take on a key responsibility in creating engaging and brand-consistent digital assets across multiple global markets, collaborating with cross-functional teams to deliver creative and effective designs that support business growth and customer engagement, contributing to our ongoing efforts to drive business success and enhance customer satisfaction. We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you! Qualifications - BA degree or equivalent required. - 4+ years experience at a creative agency or design-led consumer brand. - Experience with Adobe Photoshop, Illustrator, After Effects, Figma, Midjourney, and other design softwares. - Experience with organizational tools such as Jira, Sprout, Slack, etc. - Experience in Digital Design such as but not limited to; social media, paid ads, eDMs, CRMs, reels, etc. - A dynamic portfolio that showcases a finely tuned and nuanced aesthetic. - Strong in typography, design systems & visual storytelling. - Advanced understanding of how to apply the methodologies of interaction design and research to business problems. - Conceptual thinking. - Strong creative instincts and willingness to push further through experimentation. - Experience working with multiple stakeholders and internal cross-functional teams. - Highly collaborative, driven by creative excellence. - Organized and adaptable to a fast-paced workflow. - Efficient, able to prioritize workload, keep a cool head and work under tight deadlines. - Ability to prioritize accordingly, set expectations, and meet deadlines. - Strong problem-solving skills. - Meticulous attention to detail. - Excellent communicator and highly collaborative, driven by creative excellence. - A strong work ethic. Requirements - Develop and design consistent and effective digital marketing assets (static and video) across multiple markets, brands, and categories of the business. - Seamlessly execute resizes, adaptations, and translations across a variety of digital marketing assets. - Manage the workflow of incoming requests and execute projects from the conceptual stage to the final product against tight deadlines. - Collaborate with global inter-departmental teams including operations, procurement as well as stakeholders in local markets. - Uphold global brand identity guidelines and translate them into any creative projects you are working on. - Create effective paid marketing assets and campaigns through innovative and creative solutions relevant to existing trends. - Offer advice to juniors and share knowledge with colleagues, encouraging others to share and explore their ideas. - Maintain high standards and ensure only the best work is released to stakeholders. - Participate in brainstorming sessions and bring fresh ideas to the table. - Stay up to date with industry trends, digital design trends and technologies. Benefits - Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication. - Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind. - Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform. - Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures. - Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time.

Philippines

Customer Care Specialist

HelloFresh

HelloFresh is a food and grocery delivery service that delivers healthy recipes with pre-measured ingredients to customers’ doorsteps on a weekly basis. The c

Role Description At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. In this role, you will take on a key responsibility in delivering outstanding customer support through chat and email while building strong customer relationships, driving customer satisfaction, and supporting overall business growth. You will help create positive customer experiences by providing effective solutions, managing customer concerns, meeting performance targets, and contributing to a fun and customer-focused environment. We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you! What you’ll do - Create happy customers by focusing on the customer experience. - Provide outstanding service to ensure customers stay longer. - Develop positive rapport with each customer. - Personalize every interaction and provide solutions to take care of our customers. - Build customer loyalty and value through effective account management. - Make recommendations that genuinely help customers. - Meet the Customer Care team’s KPIs and targets. - Handle customer communication via chat and email. - Have fun and be yourself while interacting and building relationships with customers. Qualifications - Previous non-voice experience required. - Good email communication skills with a quick resolution approach. - High-quality customer service skills. - Positive energy and a can-do attitude. - High regard for integrity and diligence. - Ability to work efficiently with minimal supervision. Benefits - Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication. - Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind. - Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform. - Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures. - Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time. Company Description

Philippines

Freelance Translation Support – English to French

HelloFresh

HelloFresh is a food and grocery delivery service that delivers healthy recipes with pre-measured ingredients to customers’ doorsteps on a weekly basis. The c

Customer Support12 days ago

Role Description HelloFresh Benelux is looking for a freelance English-to-French translator to support our French recipe content production. In this role, you will work closely with our internal French translator/editor to translate, edit, and adapt recipe content while ensuring consistency with the HelloFresh tone of voice and culinary terminology standards. This is a long-term freelance collaboration consisting of weekly structural support, alongside additional coverage during holiday periods. - Translate recipe content from English into French in Google Sheets, including: - Recipe titles - Subtitles - Step-by-step cooking instructions - Edit and refine existing recipes requiring updates, revisions, or text alterations. - Ensure all French culinary terminology aligns with the HelloFresh writing style guide and brand tone of voice throughout all translation and editing tasks. - Collaborate closely with the internal French translator/editor and the editing team to support the editing team’s workflows. - Help maintain quality and continuity during holiday coverage periods. - The role will potentially shift more toward editing and refinement of AI-assisted translations over time. Qualifications - You are a native French speaker (preferably from Wallonia) with excellent English comprehension. - Experience in translation and editing, or copywriting. - Strong attention to detail and consistency in language and tone. - Familiarity with culinary terminology and food-related content. - Ability to work independently and manage deadlines effectively. - Previous experience in food, e-commerce, or consumer brands is a plus. Requirements - All contingent workers engaged by HelloFresh must hold valid professional liability insurance that is valid in the Netherlands. - If we decide to move forward together and you are not yet insured, you will be required to arrange this insurance before starting the assignment. Benefits - Working environment & collaboration: You’ll work in a fast-paced, international environment alongside experienced professionals from diverse backgrounds. We value clear communication, ownership, and initiative, and we encourage you to contribute ideas, challenge the status quo, and help improve how we work together. - Impact & autonomy: You’ll have the freedom to organize your work independently within agreed scopes and deliverables, while collaborating closely with your key stakeholders. We focus on outcomes rather than hours, and we appreciate proactive professionals who take responsibility for their work. - Lunch & Office: When working from our Amsterdam office, you’ll join freshly prepared lunches for €3 per day and take part in our open, informal office culture.

Netherlands

Senior Purchasing Coordinator

HelloFresh

HelloFresh is a food and grocery delivery service that delivers healthy recipes with pre-measured ingredients to customers’ doorsteps on a weekly basis. The c

Procurement12 days ago

Role Description At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. As a Senior Purchasing Coordinator, you will take on a key responsibility in supporting our NA Supply Chain Operations which spans various HelloFresh brands, contributing to our ongoing efforts to drive business success and enhance customer satisfaction. We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you! What you’ll do - Collaborate with HelloFresh buyers, distribution centers, offsite production, and suppliers to guarantee on-time delivery of ingredients and ensure category excellence. - Place purchase orders to allocated vendors for a variety of food or packaging Stock Keeping Units (SKUs), at the correct price, quantity, buffer, etc. provided by buyers & supply planners in NA. - Support the end-to-end project management of new HelloConnect task requests, ensuring timely execution through the development of Standard Operating Procedures (SOPs), team training, and strict alignment with business objectives. - Pull deep-dive analyses and propose data-driven continuous improvements for supply chain efficiency. - Provide NA cross-functional coverage to ensure operational stability across different category areas. - Promptly notify suppliers of distribution center rejections, detailing the cause and managing the resolution process while providing continuous updates to all internal and external stakeholders. - Coordinate and track cycle count requests with the Distribution Center (DC), ensuring clarity in initial communication and providing timely status updates to buyers. - Identify inventory risk within our inventory management tool, propose data-driven solutions to buyers, and ensure timely execution of approved corrective actions. - Partner closely with the Inbound Logistics team to monitor and track the Estimated Time of Arrival (ETA) for all Purchase Orders (POs) scheduled to land daily. - Accountability for key performance metrics. - Define and execute necessary audit checks to ensure orders are complete and accurate before sending to suppliers. - Manage supplier queries and performance through clear communication, monitoring and reporting. - Maintain the confidentiality of our data and uphold the integrity of our business. Identify and correct data inaccuracies. - Support on additional day to day tasks as needed, stepping in to cover other category areas or cover absences when required. - Remain flexible to changing duties and responsibilities as business needs vary. Qualifications - At least 18 months as a Purchasing Coordinator or other relevant experience. - Requires expertise in operating Microsoft Office programs, and ideally ERP/MRP systems. - Language: English, other European languages considered a plus (German, Dutch, French, Spanish, Italian). Benefits - Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication. - Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind. - Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform. - Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures. - Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time. Are you up for the challenge? The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!

Northern America
Job Closed

Senior Invoice Coordinator

HelloFresh

HelloFresh is a food and grocery delivery service that delivers healthy recipes with pre-measured ingredients to customers’ doorsteps on a weekly basis. The c

Role Description At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. As a Senior Purchasing Coordinator, you will take on a key responsibility in supporting our Supply Chain Operations and Accounts Payable teams in processing and analyzing invoicing data to facilitate a 3-way match between what we have ordered, what we have received from our suppliers, and what we have been invoiced for, contributing to our ongoing efforts to drive business success and enhance customer satisfaction. We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you! What you’ll do - Investigate and resolve complex quantity and price discrepancies, identifying patterns and root causes to prevent future occurrences. - Extract, consolidate, and analyze invoice reconciliation data to identify opportunities for process improvements and present findings to leadership. - Serve as a key point of contact for internal stakeholders, including Accounts Payable, Supply Chain, and Procurement teams acting as the Team Lead’s deputy. - Lead initiatives to improve invoice reconciliation accuracy and efficiency through process enhancements. - Influence stakeholders to standardize, implement improvements and minimize invoicing errors across multiple regions. - Train and mentor junior team members, offering guidance and best practices in invoice reconciliation. - Collaborate with suppliers to resolve escalated disputes and ensure prompt resolution of discrepancies. Qualifications - 5+ years experience in invoicing, billing, accounting, or financial reconciliation. - Advanced proficiency in Microsoft Excel/Google Sheets and data analysis tools. - Strong knowledge of ERP systems (Oracle experience preferred). - Experience working with large datasets, performing root cause analysis, and implementing process improvements. - Ability to interpret financial data and present actionable insights to stakeholders. - Excellent problem-solving and critical thinking skills. - Experience working in a fast-paced, high-volume environment. - Language: English required; additional European languages (German, Dutch, French, Spanish, Italian) are a plus. Benefits - Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication. - Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind. - Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform. - Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures. - Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time. Company Description Are you up for the challenge? The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!

Philippines

Purchasing Coordinator

HelloFresh

HelloFresh is a food and grocery delivery service that delivers healthy recipes with pre-measured ingredients to customers’ doorsteps on a weekly basis. The c

Procurement19 days ago

Role Description At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. As a Purchasing Coordinator, you will take on a key responsibility in supporting our Supply Chain Operations in the generation of purchase orders for various HelloFresh markets across Europe, the UK, Australia and New Zealand, contributing to our ongoing efforts to drive business success and enhance customer satisfaction. We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you! What you’ll do - Support our inbound supply chain operations & external partnerships to ensure our ingredients arrive to our customers on time and in full. - Calculate and issue purchase orders for your category area(s). Revise or raise additional purchase orders as required. - Complete the necessary audit checks to ensure orders are complete and accurate before sending to suppliers. - Resolve any queries raised by suppliers on the purchase orders or transportation, escalate where necessary. - Resolve operational issues and perform root cause analysis. Put into place corrective actions to help prevent similar issues from reoccurring. - Help to establish, create and maintain reports that support daily operations. - Distribute forecast information to HelloFresh suppliers. - Partner closely with the Suppliers and internal teams such as Forecasting, Procurement, Warehouse and Inventory to ensure purchase orders are timely and fulfill customer requirements. - Correct or escalate any data inaccuracies to your Line Manager. - Report any tooling issues and recommend improvements. - Maintain the confidentiality of our data and uphold the integrity of our business. - Support on additional day to day tasks as needed, including but not limited to, data entry, emergency purchase orders, updates to delivery schedules and inventory data analysis. - Remain flexible to changing duties and responsibilities as business needs vary. Qualifications - At least 2 years of previous purchasing experience as a Buyer. - Requires expertise in operating Microsoft Office programs, and ideally ERP/MRP systems. - Language: English, other European languages considered a plus (German, Dutch, French, Spanish, Italian). Benefits - Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication. - Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind. - Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform. - Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures. - Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time. Are you up for the challenge? The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!

Philippines

Data Analyst

HelloFresh

HelloFresh is a food and grocery delivery service that delivers healthy recipes with pre-measured ingredients to customers’ doorsteps on a weekly basis. The c

Data Scientist20 days ago

Role Description At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. In this role, you will take on a key responsibility in analyzing and interpreting data to measure the commercial impact of tests, campaigns, and key projects, while providing ad-hoc data support across various areas. You will translate data into clear, actionable insights that drive better decisions, support business success, and enhance customer value and satisfaction. We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you! Responsibilities - Quantify commercial impact of A/B tests, marketing activity, and operational projects – e.g. revenue uplift, margin impact, CPA, LTV, and ROI. - Analyse A/B tests and marketing campaign performance to identify commercial trends, risks, and opportunities. - Build and maintain dashboards and reports in Qlik (our BI platform), ensuring accuracy, clarity and a focus on key business KPIs. - Extract, clean and prepare data using SQL and internal datasets to support commercial analysis and decision-making. - Set up Dialler (telesales) campaigns with a commercial lens – ensuring correct targeting, data selection and configuration to maximise performance and ROI. - Produce clear post-campaign and post-test reviews that explain what happened, why, and what it means in £ terms. - Present insights and recommendations to stakeholders in a clear, non-technical way, highlighting trade-offs and next best actions. - Support stakeholders in defining and tracking KPIs that reflect business and commercial performance. Qualifications - Strong analytical and problem-solving skills with the ability to translate data into commercial insight. - Proficiency in SQL for data extraction and transformation. - Experience with Qlik, Tableau, Power BI or similar BI tools for reporting and visualisation. - Understanding of A/B testing principles, funnel metrics, and campaign performance. - Experience with Dialler systems and campaign setup (or the ability to learn quickly). - Strong communication skills, able to tell a clear story from the data. - Comfortable working with numbers related to Life Time Value, including predictive metrics. - Commercially minded with a natural curiosity about how to optimise. - Detail-oriented and thorough with a strong focus on accuracy. - Able to manage multiple tasks, prioritise based on commercial impact, and work independently. - Collaborative and proactive in engaging stakeholders and challenging assumptions where needed. Benefits - Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication. - Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind. - Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform. - Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures. - Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time. Location Work from home – Please note that you will need to visit our BGC office to pick up your equipment. Are you up for the challenge? The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!

Philippines

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