Health Catalyst

Role Description This position will be responsible for abstraction and data entry of all cancer patients in accordance with established standards, policies, and regulations related to cancer surveillance and hospital cancer programs. Maintains aspects of the Oncology Data Registry (Cancer Registry) according to state law and accrediting agencies. The position will actively participate in the compliance requirements to maintain the hospital cancer program. Qualifications - Exceptional organizational skills with attention to detail and ability to prioritize - Must work well independently and remotely - Resiliency and ability to adapt to changing departmental workflows and technologies - Desire to be a continuous learner - Ability to understand and operationalize quality improvement philosophy, principles, and technology - Demonstrated ability in communication, creativity, flexibility, and problem-solving aligned with Health Catalyst operating principles and cultural attributes - Ability to establish partnerships with customers to accomplish the goals of the work - Knowledge of or ability to learn Microsoft Office products including but not limited to Outlook, Excel, Word, etc. - Knowledge of or ability to learn how to navigate various abstraction databases and data collection tools. Requirements - Oncology Data Specialist (ODS), formerly Certified Tumor Registrars (CTR) certification. - Clinical Data Abstraction experience. Responsibilities - Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security. - Adhere to and comply with the organization’s Acceptable Use Policy. - Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers. Company Description Join one of the nation’s leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation’s leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: - Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation - Analytics: deliver analytic applications & services that generate insight on how to measurably improve - Expertise: provide clinical, financial & operational experts who enable & accelerate improvement - Engagement: attract, develop and retain world-class team members by being a best place to work

• Lead the full recruiting lifecycle for primarily technical positions • Manage full-cycle recruiting, from requisition intake and sourcing through interview management, offer negotiation, and onboarding • Assess and interview candidates, presenting high-quality, well-aligned talent to hiring managers • Establish and use effective sourcing methods to recruit top talent, including social media, team member referrals, career/job fairs, networking events • Work with hiring managers to establish offer terms and offer positions to selected candidates • Conduct first line interviews, provide feedback to hiring managers and make recommendations on all interviewed candidates • Practicing and advocating diversity and inclusion in all hiring practices • Establish, utilize, and report on recruiting success metrics • Work with FP&A (Financial Planning and Analysis) and People Operations team to follow established staffing plans

• Serve as the initial point of contact for customers via phone, email, and self-service ticketing portal, delivering responsive and professional support throughout every interaction. • Perform first-level triage and troubleshooting for application, server, and connectivity issues. • Gather, analyze, and document customer issues to determine appropriate resolution paths. • Assist customers with application navigation, configuration questions, and basic usage guidance, and verify proper hardware, software, and network setup for supported applications. • Manage and resolve common access issues such as usernames, passwords, and permissions in accordance with security and compliance requirements. • Monitor client environments in real time within a 24/7 hosted environment, identifying and acting on alerts before they impact customers. • Escalate complex or unresolved issues to Level 2/3 support teams, engineers, or database teams as needed, ensuring clean handoffs and continuity of customer communication. • Participate in an on-call rotation for after-hour escalations. • Maintain accurate and timely ticket documentation, including reproduction steps, customer impact, and resolution details. • Follow up with customers to confirm issue resolution and ensure satisfaction, closing the loop on every ticket.

• own the visual voice of a healthcare technology company • span the full range, from sales collateral to event materials to social campaign creative • work closely with different stakeholders, taking their goals from concept to finished creative • puts the work first • open to feedback, willing to revise, and more invested in the outcome than the original idea • comfortable operating with ambiguity but knows when to ask a clarifying question rather than guess • can walk through their process and defend the decisions behind it, not just the final output • curious about design trends and the broader visual landscape • believe strong design thinking travels across tools and formats, not just the ones they know best

• Shape and guide how patients interact with HCAT • Define how data, AI, and patient experience influence behavior • Operate at the intersection of product, engineering, data, client strategy • Monitor adoption, engagement metrics, and qualitative client feedback

Join one of the nation’s leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation’s leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: - Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation​ - Analytics: deliver analytic applications & services that generate insight on how to measurably improve​ - Expertise: provide clinical, financial & operational experts who enable & accelerate improvement​ - Engagement: attract, develop and retain world-class team members by being a best place to work​ Role: Senior DevOps Engineer Location: Hyderabad, IN The healthcare industry is the next great frontier of opportunity for software development, and Health Catalyst is one of the most dynamic and influential companies in this space. We are working on solving national-level healthcare problems, and this is your chance to improve the lives of millions of people, including your family and friends. Health Catalyst is a fast-growing company that values smart, hardworking, and humble team members. Each product team is a small, mission-critical team focused on developing innovative tools to support Catalyst’s mission to improve healthcare performance, cost, and quality.  Health Catalyst is expanding and maintains a large suite of Improvement Apps that contribute to healthcare analytics and process improvement solutions. This includes products that manage the care of health system populations, better serve patients at the point of care, reduce health system costs, and reduce clinician workload.    Job Summary:  As a Senior DevOps engineer, you will be working with diverse Improvement Apps, software engineering team designing, developing, and maintaining various platforms that serve internal HCAT team members, clinicians, and patients. You will rely on Test-Driven Development to safely enhance and refactor our system, shipping production code multiple times per week. And you will go to bed each night with the comfort that your code is improving outcomes for patients.  If you love…  Help drive clarity and prototype individual features or problems  Knowledge of architecture patterns and the ability to design and complete features / tasks that are 50-60% well defined.  Can discern where gaps can be filled in without consulting a Product Manager or another programmer and can judge when a consultation is needed.    Work is reviewed with the occasional need for material direction or implementation changes  Seeks and provides guidance via PR reviews, pair-programming and other interactions with Engineers and Product Managers   It is second nature to develop high code quality standards balanced with the needs of real-world customer timelines.  Possesses a passion and drive to deliver exceptional products and follows established patterns and approaches within existing code bases with ease.    Takes ownership of learning and growth   Capitalizes on internal and external opportunities for learning.  Identifies gaps in knowledge/skills and seeks ways to close those gaps (self-guided learning, pairing, seeking guidance for yourself and developing guidance for less experienced members of the team)    Periodic On Call Rotation   Ability to communicate with Customer Success about customer issues that are escalated to Engineering and help quantify customer impact.  Can Respond quickly to operational emergencies, find short term resolutions and plan long term fixes to avoid similar issues in the future.  What you own in the role: - Architect and implement enterprise-grade cloud infrastructure on Microsoft Azure using Infrastructure-as-Code (IaC) with Terraform and Azure Bicep, enforcing best practices for scalability, high availability, disaster recovery, and security across all environments. - Design, build, and maintain sophisticated multi-stage CI/CD pipelines in Azure DevOps, utilizing YAML-based pipelines, pipeline templates, variable groups, approval gates, and environment-specific deployment strategies for seamless delivery across dev, staging, and production. - Manage and optimize Azure Kubernetes Service (AKS) clusters, including node pool configuration, autoscaling, Helm chart deployments, and workload isolation — ensuring reliable, containerized application delivery at scale. - Implement comprehensive monitoring, alerting, and observability solutions using Azure Monitor, Application Insights, and Log Analytics Workspaces, building custom dashboards and proactive alert rules to maintain system health and SLA compliance. - Define and enforce granular Azure IAM and RBAC policies across subscriptions, resource groups, and services — applying the principle of least privilege using Azure AD, Managed Identities, Privileged Identity Management (PIM), and Azure Policy for governance guardrails. - Manage secure secrets, certificates, and configuration at scale using Azure Key Vault, integrating with pipelines and application services to eliminate hardcoded credentials and enforce secrets rotation best practices. - Lead Azure DevOps organizational governance — including repository strategies, branch policies, work item tracking, artifact feed management, and environment permissions — to drive engineering process consistency across teams. - Identify, evaluate, and implement DevOps process improvement opportunities — including pipeline performance optimization, infrastructure cost management using Azure Cost Management, and shift-left security practices integrating tools like Defender for DevOps and dependency scanning. - Partner with engineering leads and product management to align infrastructure roadmap with business priorities, translating platform needs into actionable IaC modules, pipeline enhancements, and cloud architecture decisions. What you bring to this role:  - Bachelor's degree or equivalent practical experience preferred. - Strong working knowledge of Azure - Strong working knowledge of CI/CD - Strong knowledge of and experience with cloud (azure) - Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy, in a timely manner - Adept at constructing efficient queries, writing reports and presenting findings - Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work - Strong verbal and written communication skills - 6+ years work experience as azure professional - An understanding of healthcare data is a plus, but not a requirement   You may also bring:  Experience with Azure cloud infrastructure and architecture pattern.  Software development experience within healthcare IT and understands key data models (clinical, claims, financial, etc.) and interoperability standards such as HL7v2, CDA, EMR, and FHIR  Knowledge of healthcare compliance and how it applies to Application Security   Agile/Scrum software development practices  Business Intelligence or Data warehousing experience  Role: Dot Net Full Stack Engineer, Sr Location: Hyderabad, IN The healthcare industry is the next great frontier of opportunity for software development, and Health Catalyst is one of the most dynamic and influential companies in this space. We are working on solving national-level healthcare problems, and this is your chance to improve the lives of millions of people, including your family and friends. Health Catalyst is a fast-growing company that values smart, hardworking, and humble team members. Each product team is a small, mission-critical team focused on developing innovative tools to support Catalyst’s mission to improve healthcare performance, cost, and quality.  Health Catalyst is expanding and maintains a large suite of Improvement Apps that contribute to healthcare analytics and process improvement solutions. This includes products that manage the care of health system populations, better serve patients at the point of care, reduce health system costs, and reduce clinician workload.    Job Summary:  As a senior full stack engineer, you will be working with diverse Improvement Apps, software engineering team designing, developing, and maintaining various platforms that serve internal HCAT team members, clinicians, and patients. You will rely on Test-Driven Development to safely enhance and refactor our system, shipping production code multiple times per week. And you will go to bed each night with the comfort that your code is improving outcomes for patients.  If you love…  Help drive clarity and prototype individual features or problems  Knowledge of architecture patterns and the ability to design and complete features / tasks that are 50-60% well defined.  Can discern where gaps can be filled in without consulting a Product Manager or another programmer and can judge when a consultation is needed.    Work is reviewed with the occasional need for material direction or implementation changes  Seeks and provides guidance via PR reviews, pair-programming and other interactions with Engineers and Product Managers   It is second nature to develop high code quality standards balanced with the needs of real-world customer timelines.  Possesses a passion and drive to deliver exceptional products and follows established patterns and approaches within existing code bases with ease.    Takes ownership of learning and growth   Capitalizes on internal and external opportunities for learning.  Identifies gaps in knowledge/skills and seeks ways to close those gaps (self-guided learning, pairing, seeking guidance for yourself and developing guidance for less experienced members of the team)    Periodic On Call Rotation   Ability to communicate with Customer Success about customer issues that are escalated to Engineering and help quantify customer impact.  Can Respond quickly to operational emergencies, find short term resolutions and plan long term fixes to avoid similar issues in the future.  What you own in the role: - Develop, and maintain scalable, high-performance web applications using .NET Core / .NET 8 on the backend and React.js on the frontend, applying strong data structures and algorithms knowledge to design efficient, optimized solutions across the stack. - Design and build distributed microservices architectures using ASP.NET Core, implementing patterns such as API Gateway, Circuit Breaker, Event Sourcing, and CQRS to ensure loose coupling, fault tolerance, and independent deployability of services. - Develop and expose secure, versioned RESTful and gRPC APIs across microservices, with robust inter-service communication using Azure Service Bus and Azure Event Grid for asynchronous, event-driven workflows. - Deploy and manage cloud-native microservices on Azure using Azure Kubernetes Service (AKS), Azure Container Registry, and Azure API Management — with a strong emphasis on observability, service mesh, and infrastructure-as-code using Bicep or Terraform. - Build reusable, performant React component libraries using TypeScript, applying algorithmic thinking to optimize rendering performance, virtual DOM efficiency, and state management using Redux or Zustand at scale. - Apply strong DS&A fundamentals — including graph traversal, tree structures, dynamic programming, and efficient search/sort algorithms — to solve complex backend processing, data aggregation, and query optimization challenges. - Design and enforce microservice resilience patterns including retry policies, idempotency, distributed tracing (Azure Monitor, Application Insights), and health checks to ensure system reliability and observability across services. - Mentor junior and mid-level engineers through architectural design reviews, algorithm problem-solving sessions, and code reviews — building team capability in microservices design, cloud-native development, and engineering best practices. What you bring to this role:  - Bachelor's degree or equivalent practical experience preferred. - Strong working knowledge of C#/.Net/ react / Microservices/ DS&A - Strong working knowledge of CI/CD - Strong knowledge of and experience with cloud (azure/aws) - Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy, in a timely manner - Adept at constructing efficient queries, writing reports and presenting findings - Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work - Strong verbal and written communication skills - 5+ years work experience as an app developer - BS or MS in Statistics, Mathematics, Economics, Computer Science, Information Management, or a similar field - An understanding of healthcare data is a plus, but not a requirement   You may also bring:  Experience with cloud infrastructure and architecture patterns, either Azure or AWS preferred.  Software development experience within healthcare IT and understands key data models (clinical, claims, financial, etc.) and interoperability standards such as HL7v2, CDA, EMR, and FHIR  Knowledge of healthcare compliance and how it applies to Application Security   Agile/Scrum software development practices  Business Intelligence or Data warehousing experience  Preferred Experience and Education:  BS/BA or MS in Computer science, information systems, or other technology/science degree.  A minimum of 5 years of experience in building commercial software, SaaS, or digital platforms.   Information Security and Compliance Responsibilities: - Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security. - Adhere to and comply with the organizations Acceptable Use Policy. - Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers. Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Health Catalyst, where employment is based upon personal capabilities and qualification without discrimination or harassment on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.. Health Catalyst is committed to a work environment where all team members are treated with respect and dignity.. Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Health Catalyst, where employment is based upon personal capabilities and qualification without discrimination or harassment on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.. Health Catalyst is committed to a work environment where all individuals are treated with respect and dignity.. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst. Studies show that candidates from underrepresented groups are less likely to apply for roles if they don’t have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don’t meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit. At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.

• Strategy development and execution – Working with the Sr. Director of Client Engagement, develop execution path to best leverage resources to deliver projects on time. • Participate in project planning, coordinating, training and communicating with the client. • Serve as the client’s main point of contact and guide on all analytic activity, including assignment of tasks and projects to the respective clients. • Active participation in the work (e.g., involved in day-to-day software and application installations, SQL development and data base design and architecture). • Facilitate meetings between Catalyst internal product line teams and the client. • Risk assessment and mitigation – Partner with Sr. Director to proactively identify roadblocks interfering with project deliverables and provide viable solutions to keep project on track. • Troubleshoot issues and communicate risks. • Diplomatically address concerns and establish and promote a transparent environment for problem understanding and resolution. • Help develop strategy to address client needs. • Project status communication – Clearly articulate to executive sponsorship teams’ status of project and provide insight to any additional support needed for a viable success of the implementation. • Participate in relevant internal meetings, providing feedback on processes and strategic operations issues. • Provide feedback on clients to Catalyst leadership. • Knowledge transfer and training – Guide, provide, or oversee training of client staff with HC platform, applications and methodologies in support of process improvement. • Ensure knowledge transfer to client around deployment positions client for long-term success with HC platform and applications. • Managing tasks and people – Ensure team members have the appropriate resources, education, skills and tools to be successful with assigned tasks. • Maintain workload balance among team members and knowledge providers, to facilitate pragmatic innovation. • Fulfill people-management responsibilities, including conducting effective regular one-on-ones with direct reports, mentoring new team members and grooming future ADs.

• Provide daily leadership, coaching, and oversight for the offshore GRC team • Maintain close alignment with the U.S.‑based GRC Manager on priorities, deliverables, and escalations • Actively participate in day‑to‑day GRC operations—this is a hands-on leadership role • Support and review customer security questionnaires and risk assessments • Oversee policy and procedure lifecycle management, ensuring accuracy and timely updates • Manage evidence collection and mapping across frameworks using Anecdotes or similar platforms • Track, analyze, and report on KPIs such as turnaround time, accuracy, volume, and policy review cadence • Identify inefficiencies and lead process-improvement initiatives • Ensure alignment and compliance with HITRUST, SOC 2, ISO 27001, NIST, and RAMP framework requirements • Assist with escalations involving complex customer requests or audit inquiries • Maintain documentation for workflows, processes, KPIs, and team performance

• Manages the client relationship, serving as a trusted advisor, to promote best practice workflows and product adoption • Responsible for all client communications, conflict resolution, and compliance on client deliverables • Collaborates with the Sales team to develop account plans, renewal, and cross-sell strategies • Works closely with Client Success, Product Support, Project Management, and Implementation teams to maintain continuous knowledge of issues and projects; identifying potential risks and/or opportunities • Reviews all major deliverables to ensure quality standards and client expectations are met • Ensures that client issues are effectively managed to resolution • Communicates client goals and interests to internal stakeholders and effectively manages client expectations • Maintains a thorough understanding of Health Catalyst Interoperability product/service offerings to include KPI Ninja by Health Catalyst, GRID, Notify, HISP, and effectively articulates value proposition to clients • Maintains in-depth product and industry knowledge; demonstrating expert proficiency in product features and functions • Completes monthly client reports, bi-annual account reviews, and all other standard reporting processes • Completes onsite client business reviews, training and other client meetings • Completes reports and KPI’s that report progress and health of client.

Join one of the nation’s leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation’s leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: - Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation​ - Analytics: deliver analytic applications & services that generate insight on how to measurably improve​ - Expertise: provide clinical, financial & operational experts who enable & accelerate improvement​ - Engagement: attract, develop and retain world-class team members by being a best place to work​ Role: Software Specialist Team: Implementation (CRStar) Location: US Remote Travel: none anticipated **This position is currently not eligible for visa sponsorship** Overview:   We are seeking a technically skilled SQL Data Analyst / Data Integration Specialist to support data processing, system integrations, and cancer registry workflows within the CRStar platform. This role requires strong SQL development capabilities, attention to detail, and the ability to work with complex healthcare datasets in a secure environment. Duties and Responsibilities: - Develop, optimize, and maintain T‑SQL code within SQL Server Management Studio (SSMS). - Apply strong knowledge of relational database structures, table relationships, and SQL‑based data modeling. - Work with raw data files and perform necessary transformations, cleansing, and restructuring. - Troubleshoot and resolve SQL coding issues and data inconsistencies using structured debugging methods. - Manage multiple projects simultaneously and meet deadlines; some projects may require after‑hours work. - Operate effectively in a remote environment and apply basic networking concepts to move data across systems securely. - Maintain accurate documentation and update Helpdesk tickets throughout project lifecycles. - Adhere to Health Catalyst security standards for handling and protecting PHI. - Work with multiple datasets, including merging and reconciling data from various sources. - Develop a working understanding of cancer registry concepts and industry standards. - Collaborate with CRStar Client Advocate Specialist team members to validate data conversions from external vendor systems. - Enhance, refactor, and customize existing SQL scripts to meet evolving functional needs. - Apply logical, methodical problem‑solving techniques and avoid assumptions when analyzing data. - Recognize when to work independently and when to seek guidance; follow direction effectively. - Providing Level 2 IT support for the CRStar product. What you Bring to the Role: - Demonstrated success in complex technical environments requiring analytical thinking and strong problem‑solving skills. - Ability to independently evaluate business and technical challenges, identify dependencies, and drive tasks to completion. - 2+ years of experience in a technology‑focused role, ideally involving SaaS configuration or technical product support. - Strong customer service orientation and relationship‑building skills. - Proven ability to manage multiple projects and competing priorities. Preferred Experience & Education: - Bachelor’s degree or equivalent professional experience. - Experience working in a healthcare environment (clinical or administrative). - Familiarity with regulatory reporting programs such as MIPS, MSSP, HEDIS, or Stars. - Experience with clinical registries (e.g., American Heart Association, American College of Cardiology, Society of Thoracic Surgeons). - Experience working with project management software solutions, including Azure DevOps (ADO) and / or Smartsheet. Information Security and Compliance Responsibilities: - Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security. - Adhere to and comply with the organizations Acceptable Use Policy. - Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst. Studies show that candidates from underrepresented groups are less likely to apply for roles if they don’t have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don’t meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit. At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.