GoodNotes

At Goodnotes, we believe that every individual holds untapped potential waiting to be unleashed. By reimagining the way we interact with information, we’re merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. Join us on this journey as we transform digital note-taking into an inspiring and innovative experience. Our Values: Dream big —Be visionary, strategic, and open to innovation Build great things —Work in service of our users, always improving and pushing higher Operate as an owner —Take responsibility with bold decision-making and bias for action Win like a sports team —Be trusting and collaborative while empowering others Learn and grow fast —Never stop learning and iterate fast Share our passion —Share ideas and practice enthusiasm and joy Be user obsessed —Empathetic, inquisitive, practical About Goodnotes: Goodnotes is on a mission to make paperless productivity effortless and delightful. Our team builds tools that help millions of people worldwide capture their ideas and collaborate more effectively. As we continue to grow globally, we are looking for a dedicated Senior Payroll Specialist to support our expanding team across multiple countries. Role Overview: As a Senior Payroll Specialist, you will be responsible for ensuring accurate, compliant, and timely payroll operations across all countries where Goodnotes operates. You will collaborate with payroll vendors and Employer of Record (EOR) partners to manage payroll tickets, adjustments, expenses, and invoicing.In addition to day-to-day payroll activities, you will play a key role in the Workday integration project, working closely with cross-functional teams to ensure seamless integration between our payroll processes and Workday. This is a 1-year fixed-term role, ideal for someone with strong attention to detail, excellent communication skills, and experience handling multi-country payroll and systems implementation. This role is a remote position in the UK, though the ideal candidate will hold expertise in Spanish / international payroll operations. Key Responsibilities: Payroll Management - Oversee and process payroll for all employees across multiple countries - Ensure accuracy and compliance with local laws and company policies. - Collaborate with external payroll vendors to run payroll cycles smoothly and on schedule. - Maintain accurate payroll records and documentation - Preparation of annual tax statements Vendor & EOR Management - Liaise with payroll vendors to resolve issues and implement process improvements. - Work closely with Employer of Record (EOR) partners to manage payroll-related tickets and employee queries. Compensation Adjustments - Support payroll changes related to performance reviews, promotions, and level-up adjustments. - Ensure all updates are accurately reflected in payroll cycles and reporting. Expenses & Invoicing - Manage and process employee expense reimbursements. - Oversee invoicing related to payroll and EOR services. - Partner with Finance to reconcile payroll and invoicing discrepancies. Workday Integration Project - Collaborate with internal teams and external vendors on the Workday implementation and integration project. - Ensure accurate mapping of payroll data and workflows within Workday. - Test and validate payroll processes in Workday before go-live. - Provide payroll expertise to guide system configuration and process improvements. Compliance & Reporting - Ensure payroll compliance with tax regulations and labor laws in all operating countries. - Generate reports for Finance, People Operations, and leadership teams to support decision-making. Qualifications: Required: - Manage end-to-end payroll for a global workforce across multiple countries, with deep expertise in Spanish payroll operations. - Hands-on experience working with external payroll vendors and EOR partners. - Strong knowledge of payroll compliance, tax laws, and reporting standards. - Experience with payroll-related systems or HRIS, with the ability to troubleshoot and support integrations. - Excellent communication and collaboration skills. - Exceptional attention to detail and accuracy. Preferred: - Experience working on HRIS implementation or integrations, particularly in payroll or People operations. - Previous experience in a fast-growing tech company or startup environment. - Familiarity with remote workforce management and global payroll complexities. Interview Process: - Introductory Call – A conversation with a member of our Talent Acquisition team to learn more about your background, what excites you about the role, and why you’d like to join Goodnotes. - Live Payroll Working Session – An opportunity to demonstrate your payroll expertise through a practical exercise. - Role-Specific Interview – A discussion with a member of the People Ops team to dive deeper into your experience, skills, and approach to payroll. - Interview with the Hiring Manager – A conversation focused on your fit for the role and team. - Panel Interview – A discussion with a few cross-functional team members to understand how you collaborate and approach problem-solving. Why Join Goodnotes: - Be part of a high-growth, global company shaping the future of productivity. - Opportunity to work on impactful projects like the Workday integration. - Collaborative, supportive, and inclusive culture that values continuous learning. - Flexible working arrangements with a diverse, remote-first team. Note: Employment is contingent upon successful completion of background checks, including verification of employment, education, and criminal records. By submitting your application, you acknowledge that you have read and understood our Candidate Privacy Notice, which provides important information about the data we collect during the application process. You can find it here.

At Goodnotes, we believe that every individual holds untapped potential waiting to be unleashed. By reimagining the way we interact with information, we’re merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. Join us on this journey as we transform digital note-taking into an inspiring and innovative experience. Goodnotes is a note-taking and productivity app used by millions of students and professionals worldwide. At the heart of the app is a marketplace of digital templates — planners, notebooks, whiteboard canvases, and stickers — created by a global network of independent designers and digital stationery sellers. About the team This role sits within the Growth Team, whose mission is to acquire new users, convert them into subscribers, and keep them coming back. As a Growth Operations Specialist, you won't just manage the template marketplace — you'll use it as a growth lever. That means sourcing and onboarding high-quality templates, identifying which ones are driving user activation and retention, and working closely with creators to build content that moves users through the funnel. About the role This role uniquely blends two disciplines: the analytical rigor of a growth experimenter — forming hypotheses, running tests, and interpreting data — and the operational ownership of a marketplace manager, curating a content ecosystem that serves millions of users. You'll combine operational rigor with a data-driven mindset, running experiments, tracking performance, and turning findings into action. You'll also manage the relationships with our creator and vendor network end-to-end, from onboarding to performance reporting. You'll report into the Growth Business Unit and work cross-functionally with Product, Legal, and Finance. Please note: This role will initially be offered as a 6 month contract position with the possibility to extend. Key Responsibilities - Funnel-driven template strategy : Drive conversion optimization across the user funnel with template library. You will use data to identify high-performing templates and will work closely with creators to build templates that specifically target user activation. - Data-driven experimentation : Develop and test hypotheses to improve user’s retention and usage with template library. You will use quantitative analysis to identify which template contents are effective in high-quality user acquisition, conversion, and retention. - Product discovery: You will proactively identify user needs based on experimental results to define, discover, and build a new template category. - Digital asset management and operations : Manage the end-to-end template submission pipeline with highest detail and category organization. - Content Creator & Vendor Management: Act as the primary account manager for external vendors, managing vendor or seller onboarding, performance reporting, and contract execution while keeping complex cross-functional initiatives moving forward. Skills you need to be successful in this role - Growth or Experimentation Experience: You have experience running A/B tests and funnel analyses with contents, using data-driven hypotheses to improve activation, conversion, and retention of a product. - Content Operations: You have managed a digital content library or asset pipeline end-to-end, keeping multiple stakeholders aligned in a fast-paced environment with a strong eye for detail, quality, and category organization. - Quality Standards: You have a high bar for digital content quality and have previously been responsible for defining what "good" looks like in a digital product context - think templates, planners, notebooks, slides or interactive assets rather than video or social content. You can translate quality standards into clear creator guidelines, and work closely with engineers to understand technical feasibility. - Operationally Rigorous: You've built or significantly improved a process from scratch, providing creative solutions to technical roadblocks. You can clearly articulate what was broken, what you changed, and how you measured the improvement. - Creator or Vendor Management: You have independently managed a pipeline of external vendors or creator partners with minimum supervision while finding ways to streamline and automate repetitive workflows. Familiarity with tools like Zapier, Monday.com, or Zendesk is a plus. Preferred Skills - Skills good to have - Significant experience working in fast-paced tech environments in business, product marketing, product, or operational roles - preferably in digital consumer products, e-commerce or digital subscription platform. - Experience in productivity platforms such as note-taking, creative design, collaboration services is a plus. - Familiarity with BI tools or analytics platforms (e.g. Amplitude, Hex, or equivalent) is a plus. Interview Process - Introductory Call – A conversation with a member of our Talent Acquisition team to learn more about your background, what excites you about the role, and why you’d like to join Goodnotes. - Hiring Manager Interview - Questions around your experience and skills - Panel Interview - Questions around the Goodnotes company values and a short presentation on one of your passions - AI Literacy - A short conversation to gauge your understanding and use of AI tools Note: Employment is contingent upon successful completion of background checks, including verification of employment, education, and criminal records. By submitting your application, you acknowledge that you have read and understood our Candidate Privacy Notice, which provides important information about the data we collect during the application process. You can find it here.

At Goodnotes, we believe that every individual holds untapped potential waiting to be unleashed. By reimagining the way we interact with information, we’re merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. Join us on this journey as we transform digital note-taking into an inspiring and innovative experience. Our Values: Dream big —Be visionary, strategic, and open to innovation Build great things —Work in service of our users, always improving and pushing higher Operate like an owner —Take responsibility with bold decision-making and bias for action Win like a sports team —Be trusting and collaborative while empowering others Learn and grow fast —Never stop learning and iterate fast Share our passion —Share ideas and practice enthusiasm and joy Be user obsessed —Empathetic, inquisitive, practical About the team: AI team in Goodnotes is looking to transform education and productivity using the latest technologies. We are working on helping students and teachers learn and teach more efficiently, and aim to achieve this by developing tools such as AI tutors, Classroom AI and more foundational technologies like subject-oriented handwriting recognition. You will join a distributed team across Europe and Asia focusing specifically on building AI capabilities within Goodnotes. You will closely work with Machine Learning Engineers, iOS Engineers, Backend Engineers, PMs, QAs and designers to build and improve our new suite of AI features. About the role: As an AI Operations Analyst, you will be the teacher of the AI, you will be responsible for generating consistently high-quality and accurately labeled data through various methods to facilitate the training and evaluation of our models. You will also work on stress-testing our features and provide crucial input required for us to develop safe AI systems. You will collaborate closely with the ML Engineers, creating and curating datasets for model training, evaluation, and AI safety. You will play a crucial role in the improvement of our products and services by ensuring high-quality and accurately labeled data, as well as appropriate evaluation and stress testing of our models. This is the role for you, if you’re excited to work on the things listed below: - Utilize proprietary software applications to label data for our models accurately. - Support the delivery of high-quality, curated data to enhance model training and performance. - Conduct thorough stress-tests on our models and features to ensure the delivery of safe and reliable AI systems to our customers. - Over time, engage in prompt engineering for features based on large language models. - Collaborate with ML Engineers to enhance the design and functionality of efficient labeling tools. - Become an expert on our models' behavior, clearly communicating all discovered patterns in evaluation and testing. The skills you will need to be successful in the above: - A minimum of a Bachelor’s degree in Social Sciences - including Literature, Linguistics, Philosophy, Philology, Journalism, or related fields - Proficiency in reading and writing in both informal and professional English (at least C1 level, C2 preferred) - Proven experience in a labeling or annotation role within a technology-focused environment is beneficial, but not mandatory - Exceptional attention to detail - Eager to work in a dynamic, fast-paced, collaborative environment - Outstanding communication skills, both verbal and written Even if you don’t meet all the criteria listed above, we would still love to hear from you! Goodnotes places a lot of value on learning and development and will support your growth if needed. The interview process: - An introductory call with someone from our team. They want to hear more about your background, what you are looking for, and why you’d like to join Goodnotes - Home Assignment: - Technical interview: A live annotation exercise where we will assess your attention to detail and skills with labeling guidelines - Hiring Manager interview: A call with your hiring manager. This is the person who will be managing you on a day-to-day basis, working on your growth and development with you as well as support you throughout your career at Goodnotes. - Values interview – Meeting with members of the Goodnotes Team to answer questions relating to take ownership AND build great things - AI Literacy Interview What’s in it for you: - 12-month Freelance contract, renewable with possible conversion - Flexible working hours and location - Full-time work Note: Employment is contingent upon successful completion of background checks, including verification of employment, education, and criminal records. By submitting your application, you acknowledge that you have read and understood our Candidate Privacy Notice, which provides important information about the data we collect during the application process. You can find it here.

At Goodnotes, we believe that every individual holds untapped potential waiting to be unleashed. By reimagining the way we interact with information, we’re merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. Join us on this journey as we transform digital note-taking into an inspiring and innovative experience. Our Values: Dream big - Be visionary, strategic, and open to innovation Build great things - Work in service of our users, always improving and pushing higher Operate like an owner - Take responsibility with bold decision-making and bias for action Win like a sports team - Be trusting and collaborative while empowering others Learn and grow fast - Never stop learning and iterate fast Share our passion - Share ideas and practice enthusiasm and joy Be user obsessed - Empathetic, inquisitive, practical About the team: You will be joining our Enterprise team, which is focused on bringing Goodnotes to the professional industry space. We work with businesses and organisations across international markets to help them unlock the full potential of digital paper in their day-to-day workflows. The USA is one of our most important growth territories, and this BDR role is at the front line of that expansion — generating the pipeline that fuels our enterprise sales motion. About the role: As a Business Development Representative for the USA, you will own top-of-funnel pipeline generation across your assigned territory, identifying and qualifying new business opportunities and handing off Sales-Qualified Leads and Deals (SQLs) to our Account Executive team. You will be the first point of contact for many prospective customers in the Mid-Market and Enterprise sector, setting the tone for what it feels like to work with Goodnotes. You will work closely with our Sales, Marketing, Customer Success, and Product Development teams to execute targeted outbound campaigns, follow up on inbound leads, and continuously refine your approach based on data and feedback. This is the role for you, if you’re excited to work on the things listed below: - Own your pipeline: Take full responsibility for prospecting and outbound activity across your US territory — researching target accounts, identifying key decision-makers, and building a consistent flow of qualified opportunities for the AE team. - Generate and qualify SQLs: Conduct high-volume, high-quality outreach via email, phone, LinkedIn, and other channels to engage prospects, run discovery conversations, demo Goodnotes, and qualify leads against defined criteria before passing them to Account Executives. - Execute multi-channel sequences: Design and run structured outbound sequences that combine personalised messaging, calls, and social touches — iterating based on open rates, reply rates, and conversion data. - Educate and spark curiosity: Act as a knowledgeable first point of contact for prospects, helping them understand what Goodnotes is and why it matters for their business — without overselling before the right conversation has been set up. - Book and brief AEs: Schedule discovery calls and demos or follow-up meetings for Account Executives, ensuring smooth handoffs with thorough context and qualification notes so no momentum is lost. - Support field and digital events: Represent Goodnotes at US-based industry events, webinars, and conferences to generate pipeline through in-person and virtual engagement. - Feed the feedback loop: Share structured insights from prospect conversations back to Marketing and Product — including common objections, competitor mentions, use cases, and messaging that resonates. - Leverage data to prioritise: Use HubSpot CRM and sales intelligence tools to manage your pipeline, track activity, and prioritise outreach based on territory data and account signals. - Collaborate cross-functionally: Work closely with Marketing on campaign follow-up and lead hand-offs, and with Account Executives to align on ideal customer profiles, messaging, and territory strategy. The skills you will need to be successful in the above: - 1–2 years of experience in a BDR, SDR, or outbound sales role, ideally at a B2B SaaS company - Demonstrated track record of consistently meeting or exceeding SQL or pipeline generation targets - Native or fluent English speaker, with exceptional written and verbal communication skills - Strong understanding of the US enterprise landscape, including how buying decisions are made across different industries and company sizes - Comfort and confidence with cold outreach — phone, email, and social — and the resilience to handle rejection with a positive mindset - Ability to quickly grasp and articulate a product's value proposition in a compelling, tailored way - Strong organisational skills with the ability to manage a high volume of accounts and outreach sequences simultaneously - Experience with HubSpot CRM - Proactive, coachable mindset with a genuine desire to grow into a closing role over time - Familiarity with AI tools and workflows as part of a modern prospecting motion is a strong plus Even if you don’t meet all the criteria listed above, we would still love to hear from you! Goodnotes places a lot of value on learning and development and will support your growth if needed. The interview process: - An introductory call with someone from our talent acquisition team. They want to hear more about your background, what you are looking for, and why you’d like to join Goodnotes - Take Home Assignment - A role-specific call to discuss your background and skillset for this role more in detail - A call with your hiring manager to discuss your BD experience. This is the person who will be managing you day to day, working on your growth and development with you, as well as support you throughout your career at Goodnotes - A meet-the-team call with 2 or 3 Goodpeople you’d be working closely with at Goodnotes - An AI Literacy interview to gauge your understanding and use of AI tools What’s in it for you: - Budget for things like noise-cancelling headphones, setting up your home office, personal development, professional training, and health & wellness - Sponsored visits to our Hong Kong or London office every 2 years - Company-wide annual offsite - Flexible working hours and location - Medical insurance for you and your dependents Note: Employment is contingent upon successful completion of background checks, including verification of employment, education, and criminal records. By submitting your application, you acknowledge that you have read and understood our Candidate Privacy Notice, which provides important information about the data we collect during the application process. You can find it here.

• Own your territory: Take full ownership of the DACH SMB & Mid-Market sales pipeline — from prospecting and outbound outreach to closing new business and growing existing accounts through up-selling and cross-selling opportunities. • Lead the full sales cycle: Manage every stage of the pre-to-post client lifecycle, including discovery, demo, proposal, negotiation, contracting, and successful handover, ensuring a seamless experience at every touchpoint. • Educate and consult: Act as a trusted advisor to prospects and clients, helping them understand how Goodnotes can solve real business challenges and deliver measurable value across their organisation. • Build lasting relationships: Develop strong, long-term relationships with decision-makers and champions across key accounts in the DACH region, including in-person engagement at local events and industry conferences. • Drive revenue growth: Identify and convert new business opportunities through outbound prospecting, social selling, partner and reseller channels, and inbound leads — consistently meeting or exceeding quarterly targets. • Represent the voice of the customer: Gather structured feedback from prospects and clients on use cases, pain points, and feature requests, and channel these insights back to our Product and Research teams. • Leverage data to prioritise: Analyse territory and account data to make informed decisions about outreach cadence, deal prioritisation, and pipeline health — using HubSpot CRM as your single source of truth. • Collaborate cross-functionally: Work hand-in-hand with Marketing, Customer Success, and Product teams to align go-to-market activities, support localised campaigns, and ensure smooth customer onboarding in the DACH market.

• Own your pipeline: Take full responsibility for prospecting and outbound activity across your US territory — researching target accounts, identifying key decision-makers, and building a consistent flow of qualified opportunities for the AE team. • Generate and qualify SQLs: Conduct high-volume, high-quality outreach via email, phone, LinkedIn, and other channels to engage prospects, run discovery conversations, demo Goodnotes, and qualify leads against defined criteria before passing them to Account Executives. • Execute multi-channel sequences: Design and run structured outbound sequences that combine personalised messaging, calls, and social touches — iterating based on open rates, reply rates, and conversion data. • Educate and spark curiosity: Act as a knowledgeable first point of contact for prospects, helping them understand what Goodnotes is and why it matters for their business — without overselling before the right conversation has been set up. • Book and brief AEs: Schedule discovery calls and demos or follow-up meetings for Account Executives, ensuring smooth handoffs with thorough context and qualification notes so no momentum is lost. • Support field and digital events: Represent Goodnotes at US-based industry events, webinars, and conferences to generate pipeline through in-person and virtual engagement. • Feed the feedback loop: Share structured insights from prospect conversations back to Marketing and Product — including common objections, competitor mentions, use cases, and messaging that resonates. • Leverage data to prioritise: Use HubSpot CRM and sales intelligence tools to manage your pipeline, track activity, and prioritise outreach based on territory data and account signals. • Collaborate cross-functionally: Work closely with Marketing on campaign follow-up and lead hand-offs, and with Account Executives to align on ideal customer profiles, messaging, and territory strategy.