Goodera

Role Description We are seeking a results-driven New Business Account Executive to join our Global Sales Team. In this role, you will be responsible for developing and executing sales strategies to acquire and expand new clients to achieve sales targets. You will collaborate closely with Client Success, Marketing, Product, and Operations teams to ensure alignment and success in our GTM initiatives. Key Responsibilities - Sales Execution: - Forge and sustain a robust sales pipeline by capitalizing on GTM-supported leads and actively prospecting new leads through cold calls, networking, and participation in industry events. - Effectively communicate Goodera’s value proposition through proposals and presentations. - Conduct thorough needs assessments for prospective clients and deliver Goodera solutions that address their challenges. - Close quality deals to achieve shared outcomes and position new clients for an upward trajectory in their client journey. - Continually deepen new client relationships through land and expand motions up to the point of first renewal. - Develop and execute strategic plans to achieve sales targets and OKRs. - Contribute to the continued advancement of our Sales Team strategy and operational excellence. - Performance Tracking and Reporting: - Maintain pristine tracking and reporting of all sales activities and Sales Team projects through CRM. - Analyze sales data to measure the effectiveness of GTM strategies and make data-driven adjustments. - GTM Strategy & Brand Development: - Engage in comprehensive GTM initiatives to amplify our brand presence and stimulate demand, including in-person events, webinars, thought leadership, strategic marketing campaigns, and more. - Collaborate with the GTM team to design and implement effective demand gen strategies and develop targeted campaigns and sales materials. - Analyze market trends and customer feedback to identify opportunities for growth. - Collaboration with Cross-Functional Teams: - Work closely with internal teams across Client Success, Marketing, Product, and Operations to serve the needs of your clients and design successful solutions. - Serve as the voice of the client to provide feedback and inform product development based on market needs. - Partner with the Client Success team to ensure smooth onboarding and execute a shared strategy to drive client revenue. - Continually identify blockers and contribute to improved workflows between teams, resulting in productive working relationships, scaled processes, higher conversion rates, and shorter sales cycles. - Relationship Management: - Build and nurture long-term relationships with key stakeholders and decision-makers. - Serve on the primary account team for clients, ensuring exceptional service and support. - Participate in Executive Business Reviews for your book of business, in coordination with Client Success Managers. - Self-Led Development: - Be a solutions & industry expert and consult your clients on optimal solutions and best practices. - Exercise comfort in speaking to industry concepts and continually work to deepen your knowledge. - Develop and maintain a deep understanding of Goodera’s business processes and resources that impact your role. - Master your craft and proactively develop your skill set, with guidance and mentorship from your manager. Qualifications - 5+ years of B2B experience in client success, sales development, sales or account management, ideally in a startup environment - Proven track record of meeting or exceeding sales targets - Gifted relationship builder and storyteller - Strong analytical and problem-solving skills - Excellent communication, negotiation, executive presence, and presentation abilities - Start-up experience with a growth mindset - Stand-out work ethic and commitment to high quality performance - An ownership mindset with ability to manage a valued book of business autonomously - Mastery of standard office software and ability to quickly absorb new tools and processes - Unstoppable curiosity and ability to learn new concepts - Comfortable challenging status quo - Team-player with flexibility to support the needs of the business Requirements - Travel is a requirement of this role. Qualified candidates are willing to travel up to 50%. - We have a global team with a global client base. Schedule and workflow flexibility are a must Monday through Friday, with availability to meet before or after standard business hours on an as-needed basis within reason.

Role Description We are building the defining brand voice in the corporate social impact space, and we need a creative, strategic, and deeply hands-on Brand & GTM Lead to make it happen. This person will own our narrative from the ground up: what we say, how we show up, what the world associates with our name. You will produce, travel, publish, record, and execute and not delegate. If you understand the social impact ecosystem and have a passion for storytelling that drives both culture and pipeline, this role is for you. What You Will Own - Brand Narrative: Define and continuously evolve the company's messaging architecture, brand voice, and positioning across all channels and audiences. - Content Creation: Write, edit, and publish high-quality content, thought leadership articles, newsletters, website copy, case studies, and social posts, yourself. No ghost-writers. - Social Media: Own our LinkedIn, Twitter/X, and Instagram presence. Know what is trending, test formats, build community, and grow engagement organically. - Podcasts: Conceive, pitch, record, and produce podcast episodes including traveling to interview guests, managing production with India-based editors, and driving distribution. - Events: Conceptualize and execute US-market events, from intimate roundtables to larger conferences. Manage vendors, logistics, and on-the-ground execution. - Creative Direction: Brief and manage India-based designers and video editors to produce on-brand visual and video content at scale. - Trend Awareness: Stay ahead of content trends, formats, platforms, creator economy shifts, and bring these insights into our content calendar proactively. Qualifications - 4–8 years of brand, content, or marketing experience, with significant exposure to the social impact, CSR, or ESG ecosystem. - Preferably from or deeply familiar with companies like Benevity, YourCause, Deed, Goodstack, Bonterra, Submittable, or similar mission-driven tech platforms. - A genuine writer: You can produce a sharp 800-word piece, a compelling LinkedIn post, and a crisp podcast script, all in one week. - Podcast-native: You are comfortable being on mic, traveling to record in person, and managing post-production remotely. - Hands-on executor: You do not wait for a team. You roll up your sleeves and get it done - design briefs, event logistics, captions, all of it. - US-market native or deeply embedded: You understand the US corporate social impact buyer, the nonprofit sector, and the policy/regulatory context that shapes ESG decisions. - Visually literate: You can give sharp feedback to designers, identify what makes a thumbnail work, and have a strong point of view on aesthetics. - Connector & networker: You know or can quickly build relationships with podcast hosts, journalists, event organizers, and thought leaders in the space. Nice To Have - Prior experience building a brand function from early stage (seed to Series B). - Existing relationships with social impact influencers, nonprofit leaders, or CSR press. - Video editing or production experience (even basic), so you can give precise direction. - Experience with tools like Notion, Beehiiv/Substack, Riverside.fm, Canva, Figma, and social scheduling platforms. What Success Looks Like (1st 6 Months) - A clear, differentiated brand narrative document that the whole company rallies behind. - 3+ podcast episodes recorded, produced, and distributed. - A consistent social content calendar running with measurable engagement growth. - At least 1 flagship US event conceptualized and executed. - A content engine running with India-based team — briefed, produced, and published on cadence. Compensation & Perks - Competitive US-market compensation with performance-linked upside. - Travel budget included. - Full flexibility on location within the US. Why This Role? You will be the first dedicated brand voice we have had, which means you write the playbook. The social impact sector is at an inflection point, and our company sits right at the intersection of technology, corporate responsibility, and measurable community outcomes. This is a rare chance to shape the narrative of a category, not just a company.

Role Description We’re looking for an experienced, hands-on Engagement Manager to own and grow relationships with some of the largest companies in the world: Fortune 500 enterprises with 100,000+ employees across the globe. These are flagship, high-visibility partnerships, and how you run them shapes the way a global brand experiences Goodera. This isn’t a traditional account-management role, and it isn’t a desk job. You’ll be the senior face of these accounts, and the person who makes their volunteering programs actually happen: - The advisor your clients call first - The strategist behind the program - The operator on the ground when events come to life You’ll pull together Goodera’s global delivery teams, and you’ll be there in person to run the room, manage day-of execution, and solve problems as they come up. The work sits where relationship-building, program strategy, and hands-on execution meet. You’ll partner closely with our Operations, Supply, Content, and host teams to keep every engagement on track. Responsibilities - Own the relationship - Act as a lead for your portfolio of strategic enterprise accounts, building lasting trust with key stakeholders and decision-makers. - Advise clients on their social impact strategy, bringing a senior, consultative voice to every conversation. - Nurture long-term relationships that set these accounts up for renewal and growth. - Run events on the ground - Own the execution of critical events on-site from start to finish: Coordinate on-site logistics with our operations and host teams, from materials and check-in through to wrap-up. - Roll up your sleeves to solve problems in real time, adapt quickly when plans change, and do what it takes to deliver a great experience. - Be the senior Goodera presence in the room for clients, volunteers, and nonprofit partners. - Shape the strategy and delivery - Build and run tailored account plans aligned to each client’s goals, metrics, and impact ambitions, turning one-off events into year-round programs. - Coordinate Goodera’s program, operations, supply, content, and host teams to plan and deliver large-scale volunteering events, owning timelines, logistics, and stakeholder alignment from kickoff to recap. - Hold a high bar for quality and a smooth experience at every participant touchpoint. - Track performance - Monitor program health and key metrics such as participation, satisfaction, impact, and cost efficiency, and turn them into clear stories for clients and internal teams. - Spot risks and delivery gaps early, and resolve them with urgency and clear communication. - Collaborate across teams - Be the voice of the client inside Goodera, shaping how we improve our platform, playbooks, and event experience. - Grow your craft - Be a solutions and industry expert, guiding clients on best practices and program design. - Build deep familiarity with Goodera’s business, infrastructure, and resources. Qualifications - 3+ years in engagement management, enterprise account management, client success, strategy, consulting, or a senior client-facing role, ideally with large, complex accounts in a startup setting. - A hands-on operator who is energized by being on-site and running live events, not managing only from behind a desk. - A track record of owning enterprise relationships and delivering measurable results in retention, growth, or strategic impact. - A natural relationship builder and storyteller with strong executive presence, comfortable leading client rooms and senior conversations. - Excellent project management instincts, with the ability to create structure across several concurrent workstreams. - Strong written, verbal, and presentation skills, with the ability to tailor your message to any audience. - An ownership mindset and the ability to manage a valued book of business independently. - Comfortable in the thick of live events: on your feet, problem-solving, and staying calm when plans change. - Genuine passion for social impact and for bringing people together to do good. - Experience executing events end-to-end, with the instinct to anticipate problems and the resourcefulness to fix them on the fly. - Background in CSR, employee engagement, or events is a plus. Requirements - Travel is part of this role. You should be comfortable traveling up to 40% for client and event moments. - Since this is a hands-on, event-facing role, you’ll need flexibility around event days, including the occasional evening or weekend. - We’re a global team with a global client base, so some schedule flexibility is a must: Monday through Friday, with occasional availability before or after standard hours when needed.