• Define and deliver a compelling product vision and roadmap for Anti-Discrimination and Equity products. • Lead a cross-functional group of engineers, data scientists, designers, operations experts, policy leaders, and product partners to drive alignment, execution, and measurable impact. • Manage the product backlog and prioritization process, balancing business value, risk reduction, and user experience. • Establish clear goals, metrics, and success criteria in partnership with Anti-Discrimination and Equity and cross-functional leadership. • Communicate strategy, progress, and insights effectively to stakeholders across all levels, including senior leadership. • Leverage data-driven experimentation and measurement frameworks to continuously improve scaled platform products and decision systems. • Collaborate closely with teams across Tech, Global Operations, Policy, Product, Legal, Reputation, and Shared Services to ensure alignment, manage dependencies, and streamline execution.

• Define and operationalize KPI frameworks for global Fraud & Safety operations (quality, accuracy, SLA, productivity, cost) • Build dashboards and reporting systems to monitor enforcement performance across regions, vendors, and workflows • Lead weekly/monthly business reviews, translating data into actionable insights for Ops, Policy, and leadership • Design and lead experimentation (A/B testing, pilots) to improve enforcement quality, reviewer productivity, and user experience • Identify drivers of errors, escalations, and policy inconsistencies, and translate findings into process improvements • Partner with Ops and Policy to test and refine enforcement strategies (e.g., thresholds, escalation rules) • Partner with global operations and vendor teams to optimize staffing, capacity planning, and queue management • Analyze performance across 3P vendors and internal teams, ensuring SLA adherence and quality standards • Drive forecasting models to balance cost, coverage, and service levels across high-volume workflows • Partner with Product and Engineering to translate operational insights into tooling and workflow improvements • Collaborate with Policy and Legal to ensure enforcement decisions are measurable, auditable, and compliant • Support high-severity incidents and “war room” analytics, providing real-time insights during escalations • Build self-service analytics tools enabling Ops leaders to monitor performance and run scenario analyses independently • Standardize metrics, taxonomies, and reporting across workflows to create a consistent “source of truth” for operations • Drive adoption of data-driven decision-making across global Trust & Safety teams

• Manage 2 different brands and relative networks in assigned region • Propose network changes / areas for improvement based on analysis of current business processes • Evaluate, develop, support, drive, shape and consult several exclusive dealer networks of different CE product groups • Constantly monitor, develop and evaluate the dealer network performance and development • Initiate and manage network restructuring processes when necessary • Be the first response contact for dealer questions in respect to product, sales and marketing • Support dealer and represent brands in customer visits • Collaborate with the back office to establish brand awareness and market reputation • Monitor, drive and develop conform market appearance of all sales-partners • Be the back-office’s ear in the market and monitor/report the development of new trends • Plan, discuss and agree a marketing plan with dealers in the region of responsibility

• Deliver a first-class sponsor and exhibitor experience across multiple events and programmes • Manage sponsors through the execution of sponsorship packages and additional marketing opportunities • Develop and maintain sponsor readiness materials, policies, timelines, technical specifications and guidance documents • Ensure sponsors are aligned to project milestones, timelines and deliverables • Support the development of strategic sponsor relationships and identify opportunities for account growth and retention in collaboration with sales teams • Drive continuous improvement across sponsor engagement and delivery processes • Act as the voice of the sponsor internally, ensuring sponsor priorities and requirements are understood and delivered • Collaborate directly with client workstreams and support onsite event troubleshooting • Coordinate timelines and execution across sponsorship elements including booths, content, digital assets and activations • Support financial tracking, forecasting, reporting and risk mitigation related to sponsorship programmes where appropriate • Maintain clear communication across clients, sponsors, vendors and internal teams to ensure seamless execution • Be an active contributor within the sponsorship account team, sharing knowledge and supporting best practice • Support across a wider portfolio of client events and sponsorship programmes as needed • Contribute actively to agency and client account calls • Maintain strong knowledge of sponsorship systems, tools, resources and operational processes