Fleetworthy

Role Description We are looking for a technically strong and people-oriented Software Development Manager to lead the Smart Roadside team. This is a hands-on leadership role — while coaching and growing a team of talented engineers. You will be the bridge between strategic product direction and engineering execution, moving with urgency and a ship-and-iterate mindset to ensure the team delivers robust, scalable, and secure solutions across the Fleetworthy ecosystems. - Lead and mentor a team of software developers, supporting their career growth and performance. - Manage team performance using engineering management metrics and software engineering best practices to drive continuous improvement and accountability. - Manage a portfolio of internal business applications, ensuring ongoing stability, performance, and scalability. - Oversee the full Software Development Life Cycle (SDLC) including design, planning, implementation, deployment, and support. - Collaborate with business stakeholders to gather requirements, define scope, and deliver practical, scalable software solutions. - Coordinate priorities and development schedules across multiple initiatives and applications. - Contribute to high-level system architecture and application design, ensuring alignment with business objectives and technical best practices. - Be part of the team’s troubleshooting and problem solving sessions including implementing, testing, and deploying proposed solutions. - Ensure adherence to coding standards, version control, testing practices, and release procedures. - Contribute to cross-team engineering culture and helping identify and resolve systemic issues across teams. Qualifications - Post-secondary education in Computer Science, Computer Engineering, Electrical Engineering, or equivalent practical experience. - 9+ years of hands-on software development experience, including back-end services, APIs, and databases. - Experience in a leadership role managing software teams or projects — including 1–2 years of direct people management. - Strong Problem-Solving Skills: Architect mindset — thinks beyond the code to design systems that solve real problems creatively and scalably. - Strong technical knowledge of C# and ASP.NET with the ability to design, review, and contribute to production-quality code. - Proficiency in Microsoft SQL Server, including schema design, performance tuning, and complex query development. - Self-Starter: Doesn't wait for direction; proactively identifies work, removes blockers, and pushes initiatives forward. - Documentation & Organization: Communicates clearly, documents decisions and code thoroughly, and brings structure to ambiguous situations. - Monitoring Mindset: Understands observability — logs, metrics, and alerting — and knows how to troubleshoot and resolve production issues confidently. - Quality Assurance Mindset: Treats quality as a shared responsibility, not a handoff — champions testing at every stage of the SDLC, from unit and integration tests through to end-to-end validation. - Ambiguity navigation: Thrive in fast-paced, evolving environments — comfortable making decisions with incomplete information. - Remote Experience: Comfortable working in distributed teams with async communication and a high degree of self-management. - Hands-on balance: Maintain the right mix of direct technical contribution and team leadership depending on the needs of the team. - AI Tools: Comfortable leveraging AI coding tools to accelerate development understanding AI limitations and security implications. - Critically evaluating output for bias, errors, and correctness. - Open to learning and adopting new AI tools and workflows as the landscape evolves. Requirements - Familiarity with cloud-native architecture (microservices, containerization, cloud platforms). - Experience modernizing legacy .NET Framework or WebForms applications. - Exposure to Linux-based server environments, Elixir, or Erlang. - Experience with electrical systems or embedded systems development. - Experience in fleet management, transportation technology, or safety/compliance domains. Company Description Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence. Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership. Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency.

Role Description The Small Market Client Account Executive is responsible for increasing the Fleetworthy customer base through the acquisition of new business to new and existing accounts. This is accomplished by identifying opportunities through: - Inbound lead follow-up - Outbound cold calls - Emails - Relationship building - Other activities as needed This is a salaried position with uncapped earnings & growth potential! What Your Ride Will Look Like: - Prospects, qualifies and generates sales to achieve monthly/quarterly sales quotas. - Research and contact prospects to identify key contacts, qualify, and drive leads through the sales pipeline. - Engages prospects through consultative sales practices & programs identified by Sales Management. - Identifies and closes additional purchases of products and services. - Works closely with Customer Services. - Engages in technical discussions with potential clients through demonstrations and presentations. - Remains knowledgeable and up-to-date on changes and developments in 8estpass's scope of business. - Keeps management informed of all activity, including timely preparation of reports. - Knowledgeable on 8estpass products and services as well as customer needs and requirements. - Team with other associated sources where opportunity may exist to build a network. Qualifications - 2+ years of B2B experience with inside sales, preferably selling SaaS. - Proven track record of successful phone sales. - Excellent verbal and written communication skills. - Strong listening and presentation skills. - Ability to multi-task, prioritize and manage time. - Persistence. - Technology expertise; CRM systems, MS Office products. - Excellent interpersonal and customer service skills. - Ability to work independently as well as in a team. - Ability to travel +/- 20%. - Associate degree; bachelor's preferred. - Consistently demonstrate Fleetworthy Values and Competencies. Company Description Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence. Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership. Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence. Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership. Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com. Road Map:    We are looking for a dynamic Strategic Mid Market Client Account Executive to join our Enterprise Sales Team and lead our sales strategy and execution among key prospects. This individual will be tasked with creating and implementing a strategic plan to grow the business and acquire new Fleetworthy customers across various verticals in the Enterprise account territory. What Your Ride Will Look Like:  - Create and execute a plan for building a pipeline and selling into fleets of 100 to 750 vehicles. - Understand the value of Fleetworthy services and how to properly position them with both over-the-road and service fleets. - Assist customers in building a business case justification for the purchase of Fleetworthy services. - Maintain an accurate record of activity and results in our Salesforce.com database.  - Accurately forecast your sales pipeline on a monthly and quarterly basis. - Strive to meet and exceed established goals, timelines, and quotas. - Work with Direct and Channel Sales, Account Management, Customer Success, Operations & Support teams to ensure complete customer satisfaction. - Ensure relationships with key decision-makers for accounts and prospects are continuously developed and nurtured. - Travel when necessary (up to 20%) Show Off What You Have:  - Bachelor’s degree required - Minimum 3 years of solution selling experience. - Ability to offer unique perspective by reframing and challenging the way customers view their business; know how to structure a sales pitch to highlight customer benefits before supplier strengths. - Adept at driving two-way communication by clearly articulating value proposition to customer’s pain points. - Preferred experience in selling SaaS software solutions. - Experience selling cross organizationally (C and VP levels). - Proven proficiency at building and developing opportunity and territory plans. - Experience in and ability to clearly articulate sales stages and process for complex accounts. - Ability to identify business targets, secure appointments, and execute a strategic sales process. - Excellent written and verbal communication skills, strong presentation skills. Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence. Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership. Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com. Road Map: The Account Manager role is a critical customer-facing role within the Fleetworthy Sales Team which provides daily support, guidance, and growth opportunities to our customers. As a customer advocate, the Account Manager, is responsible for delivering a superior customer experience to our customers while cultivating the relationship based on customer journey mapping, proactive account management, promoting customer satisfaction, upselling/cross-selling/renewal of products and services, and supporting customer product adoption. Our goal is to establish a referenceable customer base through raving fans that are maximizing the value of all that Fleetworthy has to offer!  What Your Ride Will Look Like: - Expand revenue from the existing customer base by strategically providing a fantastic experience and upselling/cross-selling by being inquisitive, understanding the customers’ needs, and applying a partner-based approach to sales  - Achieve sales targets, maintain, and develop a strong pipeline of opportunities from existing customer base  - Build a strong understanding of client and industry segmentation, behavior, and insights to drive customer lifetime value  - Ownership of customer engagement including customer upsell/cross-sell and renewals  - Establish, manage, and grow value-based relationships though exceptional communication and follow through to ensure customer satisfaction, resulting in high customer retention  - Serve as voice of the customer to prioritize feature requests and platform improvements during product discussions for Colibri to improve our business solutions using the customer feedback loop  - Responsible for account retention, growth, and upsell-cross sell  - Educate clients on new features, assist with extending their utilization, obtain customer feedback regarding new features/capabilities and overall satisfaction through customer surveys, interviews, and focus groups.  - Actively drive customer references and case studies - The desire to exceed expectations  Show Off What You Have: - 3 to 5 years of experience  - Excellent interpersonal skills with the ability to effectively collaborate with internal and external stakeholders  - Customer-first mindset  - Ability to understand customers’ needs and manage client expectations  - Strong work ethic and ability to manage high levels of volume across multiple customers and projects, with varying degrees of priorities, while fostering retention and loyalty in a fast-paced environment  - PowerPoint, Word, and Excel skills are a plus  - Salesforce or other CRM platform experience preferred  - Excellent verbal and written communication skills  - Ability to leverage your creativity, intellect, and results-oriented attitude  Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

Role Description We are looking for a dynamic Strategic Mid Market Client Account Executive to join our Enterprise Sales Team and lead our sales strategy and execution among key prospects. This individual will be tasked with creating and implementing a strategic plan to grow the business and acquire new Fleetworthy customers across various verticals in the Enterprise account territory. - Create and execute a plan for building a pipeline and selling into fleets of 100 to 750 vehicles. - Understand the value of Fleetworthy services and how to properly position them with both over-the-road and service fleets. - Assist customers in building a business case justification for the purchase of Fleetworthy services. - Maintain an accurate record of activity and results in our Salesforce.com database. - Accurately forecast your sales pipeline on a monthly and quarterly basis. - Strive to meet and exceed established goals, timelines, and quotas. - Work with Direct and Channel Sales, Account Management, Customer Success, Operations & Support teams to ensure complete customer satisfaction. - Ensure relationships with key decision-makers for accounts and prospects are continuously developed and nurtured. - Travel when necessary (up to 20%). Qualifications - Bachelor’s degree required. - Minimum 3 years of solution selling experience. - Ability to offer unique perspective by reframing and challenging the way customers view their business; know how to structure a sales pitch to highlight customer benefits before supplier strengths. - Adept at driving two-way communication by clearly articulating value proposition to customer’s pain points. - Preferred experience in selling SaaS software solutions. - Experience selling cross organizationally (C and VP levels). - Proven proficiency at building and developing opportunity and territory plans. - Experience in and ability to clearly articulate sales stages and process for complex accounts. - Ability to identify business targets, secure appointments, and execute a strategic sales process. - Excellent written and verbal communication skills, strong presentation skills. Company Description Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence. - Trusted by 75% of the top fleets in North America. - Offers the most adopted toll management solution and largest weigh station bypass network. - Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. - Support millions of vehicles and drivers and are recognized across the industry for innovation and leadership. - Shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency.

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence. Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership. Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com. Road Map:    We are looking for a dynamic Strategic Mid Market Client Account Executive to join our Enterprise Sales Team and lead our sales strategy and execution among key prospects. This individual will be tasked with creating and implementing a strategic plan to grow the business and acquire new Fleetworthy customers across various verticals in the Enterprise account territory. What Your Ride Will Look Like:  - Create and execute a plan for building a pipeline and selling into fleets of 100 to 750 vehicles. - Understand the value of Fleetworthy services and how to properly position them with both over-the-road and service fleets. - Assist customers in building a business case justification for the purchase of Fleetworthy services. - Maintain an accurate record of activity and results in our Salesforce.com database.  - Accurately forecast your sales pipeline on a monthly and quarterly basis. - Strive to meet and exceed established goals, timelines, and quotas. - Work with Direct and Channel Sales, Account Management, Customer Success, Operations & Support teams to ensure complete customer satisfaction. - Ensure relationships with key decision-makers for accounts and prospects are continuously developed and nurtured. - Travel when necessary (up to 20%) Show Off What You Have:  - Bachelor’s degree required - Minimum 3 years of solution selling experience. - Ability to offer unique perspective by reframing and challenging the way customers view their business; know how to structure a sales pitch to highlight customer benefits before supplier strengths. - Adept at driving two-way communication by clearly articulating value proposition to customer’s pain points. - Preferred experience in selling SaaS software solutions. - Experience selling cross organizationally (C and VP levels). - Proven proficiency at building and developing opportunity and territory plans. - Experience in and ability to clearly articulate sales stages and process for complex accounts. - Ability to identify business targets, secure appointments, and execute a strategic sales process. - Excellent written and verbal communication skills, strong presentation skills. Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

Role Description We are looking for a Client Account Executive to join our Direct Compliance Sales Team and lead our sales strategy and execution in the assigned Region. This individual will be tasked with creating and implementing a strategic plan to grow business in this area and obtain/exceed assigned quota over the next 12 months. This position will be a key component to Fleetworthy attaining its growth objectives for 2025 and it will suit someone who is a pure hunter and hungry for new business success. Fleetworthy is focused on continuing our rapid expansion and is looking for someone who can help lead our efforts and deliver results. What Your Ride Will Look Like: - Manage the assigned territory and deliver closed deals against an assigned quota. - Create and execute a plan for building a pipeline and selling into enterprise fleets of 150 or greater vehicles/drivers. - Identify and build relationships with new prospects highlighting how our product and services can meet their needs. - Define and position the value of Fleetworthy software, products, and services with both over-the-road and service fleets. - Assist customers in building business case justification for the purchase of Fleetworthy software and services. - Meet and exceed established goals, timelines, and quota. - Maintain an accurate record of results in our Salesforce.com database. - Accurately forecast your sales activities and pipeline on a monthly and quarterly basis. - Work with Account Management, Customer Success, Operations, and Support to ensure complete customer satisfaction. - Ensure relationships with key decision-makers for accounts and prospects are continuously developed and nurtured. - Travel when necessary. Qualifications - Bachelor’s degree required. - Minimum of 5 years of face-to-face solution selling experience. - Ability to offer a unique perspective by reframing and challenging the way customers view their business; know how to structure a sales pitch to highlight customer benefits before supplier strengths. - Adept at driving two-way communication by clearly articulating value propositions to customer’s pain points. - Preferred experience in selling SaaS software solutions. - Preferred experience in selling to large fleet businesses. - Experience selling cross-organizationally (C and VP levels). - Proven proficiency at building and developing opportunity and territory plans. - Experience in and ability to clearly articulate sales stages and processes for complex accounts. - Ability to identify business targets, secure appointments, and execute a strategic sales process. - Excellent written and verbal communication skills, strong presentation skills. Benefits - This position has a base salary range of $130,000 to $150,000 per year + Commissions. Company Description Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence. Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership. Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency.

The Account Manager role is a critical customer-facing role within the Fleetworthy Sales Team which provides daily support, guidance, and growth opportunities to our customers. As a customer advocate, the Account Manager is responsible for delivering a superior customer experience while cultivating the relationship based on customer journey mapping, proactive account management, promoting customer satisfaction, upselling/cross-selling/renewal of products and services, and supporting customer product adoption. Expand revenue from the existing customer base by strategically providing a fantastic experience and upselling/cross-selling. Achieve sales targets, maintain, and develop a strong pipeline of opportunities from existing customer base. Build a strong understanding of client and industry segmentation, behavior, and insights to drive customer lifetime value. Ownership of customer engagement including customer upsell/cross-sell and renewals. Establish, manage, and grow value-based relationships through exceptional communication and follow-through to ensure customer satisfaction, resulting in high customer retention. Serve as voice of the customer to prioritize feature requests and platform improvements during product discussions. Responsible for account retention, growth, and upsell-cross sell. Educate clients on new features, assist with extending their utilization, and obtain customer feedback regarding new features/capabilities and overall satisfaction. Actively drive customer references and case studies. The desire to exceed expectations.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence. Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership. Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Job Responsibilities - Design, develop, and maintain full stack web applications using Python, Django, React and Next.js - Build and integrate RESTful and GraphQL APIs - Implement scalable ETL/data transformation workflows using Databricks or similar platforms - Write efficient and well-structured SQL, and manage PostgreSQL database schemas - Develop and execute unit tests, and participate in writing integration and end-to-end tests - Troubleshoot, debug, and resolve complex issues across the stack - Ensure code quality through automated testing and code reviews - Collaborate with cross-functional teams to implement features and business logic - Communicate effectively with both technical and non-technical team members - Provide guidance to junior developers Requirements - Senior level full stack developer - Good “interactive comms” (speaking live with others) is extremely important for this role! - Strong proficiency with React and modern JavaScript/TypeScript - Advanced skills with Python - Experience with REST API - Proficient in SQL, PostgreSQL, including schema design and query optimization - Strong debugging and problem-solving skills - Experience with unit testing, test-driven development, and using frameworks such as pytest, unittest, or Jest - Familiarity with cloud-based platform services such as Azure or AWS - Familiarity with any version control system, e.g. Git, SVN, Mercurial, … - Familiarity with build pipelines, e.g., GitActions, GitLab, BitBucket, Azure DevOps, … - Familiarity with any software ticketing system or process, e.g., Jira, Solar, ServiceNow, etc. - Familiarity with Version control in git-based system (GitHub, GitLab, BitBucket) - Willingness to spend a significant portion of the onboarding and perhaps ongoing time in a collaborative team programming settings Preferences - Experience with frameworks such as Django, flask, fastapi - GraphQL API design and integration - Understanding of data pipelines, ETL processes, and tools like Databricks - Experience with geospatial data and functions (e.g., Geocoding API, H3 grid system, PostGIS) - Experience with Docker and orchestration tools like Kubernetes Company Description Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As an Implementation Specialist, you’ll play a vital role in setting new customers up for success by delivering services that enhance road safety and streamline back-office operations. By guiding clients through a seamless onboarding process, you’ll help them unlock the full potential of their fleet operations, building strong partnerships and ensuring their long-term satisfaction. You’ll be partnering with high-performing teams including other implementation specialists, account executives, customer success managers as well as subject matter experts across all services. The successful candidate will have exemplary communication and strong project management skills with an eye for detail. The candidate will need to be a self-starter, a problem solver and have the ability to apply concepts to a variety of situations to help customers reach their desired outcomes. Essential Duties and Responsibilities - New Account Implementation: - Collaborate with clients to understand stakeholder expectations and fleet operations while forming relationships with key team members. - Gather and organize data required for Fleetworthy services. - Set up new customer accounts. - Client and Internal Collaboration: - Partner with the sales team to align purchased services with client needs. - Coordinate with third-party partners, vendors, and agencies to establish client and Fleetworthy access. - Work with internal operational teams to ensure alignment on client expectations and service delivery. - Account Management and Communication: - Ensure services and billing are initiated promptly. - Document and participate in client meetings and conference calls. - Respond promptly to customer and internal communications, ensuring requests are addressed effectively. - Proactively communicate with clients to gather information and provide account updates. - Process Development and Maintenance: - Support the creation and maintenance of documented procedures for implementation processes. - Provide input on project estimates and timelines. - Maintain current work-in-progress records and archives. Qualifications - Bachelor’s or Associate’s degree in Business or Business Management, or equivalent work experience. - Minimum of 3 years of experience in client services or project management. - Proficiency in MS Office (including Excel) and CRM systems. - Strong communication, listening, and presentation skills. - Analytical thinking, problem-solving, and attention to detail. - Excellent organization and time management skills. Company Description Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence. Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership. Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency.