WHAT YOU’LL DO: WHAT YOU’LL DO: - Manage and grow multiple client relationships, ensuring deliverables are completed on time and communicating campaign performance, insights and recommendations. - Function as a liaison between your clients and our Ad Operations team from onboarding/launch and throughout the entirety of campaigns. - Review and deliver reporting – having a keen eye for details. - Anticipate and address client needs and concerns (ideally before they arise). - Ability to multitask and manage multiple complex campaigns effectively. - Work closely with our internal teams, utilizing them as a resource for your clients’ success. - Contribute to the growth and development of the Client Service team and the company as a whole. WHAT YOU BRING: - Relevant Bachelor's degree. - 1+ years experience in the Advertising/Marketing industry. - Working knowledge of Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides) and project management tools/apps. - A proactive and eager attitude. - Ability to cope with a varied volume of work and occasional time pressure. - Excellent organizational skills – always two steps ahead. - Ability to work well independently and in a team environment. WHAT WE OFFER: - Competitive salary. - Work from anywhere: Fully remote to suit your lifestyle.‍ - Unlimited PTO that we actually encourage you to use—for adventures, recovery, or just because. - Growth-focused environment: Access to learning resources and clear pathways for growth. - Fun team events: From virtual pasta-making to yoga sessions, we make remote feel close. - A culture of trust: We cut the red tape — open talk, ownership, and getting things done together. Results over rules, always.

• Build and maintain strong executive-level relationships with key partners • Develop and execute the Trusted Partner Ecosystem strategy aligned to corporate and solutions roadmaps • Define, measure, and achieve performance goals associated with the TPE, including partner satisfaction, revenue growth, utilization, and outcomes • Identify, evaluate, and prioritize new partnership opportunities and emerging solution categories • Partner with Sales, Customer Success, and Consulting teams to drive Trusted Partner unit sales and growth opportunities, including building direct relationships with select customers and advisors • Collaborate with Marketing to elevate the Trusted Partner Ecosystem brand presence and generate pipeline (webinars, conferences, thought leadership, campaigns) • Work cross-functionally with Marketing, Operations, Clinical Operations, and Product to improve member engagement and utilization strategies • Partner with Product & Technology to align on integration priorities (e.g., SSO, data exchange, reporting, outreach workflows) to drive incremental utilization and customer satisfaction • Provide strategic input on new capabilities and partnership expansion opportunities aligned with enterprise strategy • Oversee contract negotiations and partner agreements in collaboration with Legal; ensure effective contract execution and compliance • Partner with Finance to support revenue forecasting, revenue recognition, and financial performance of the TPE program • Collaborate with Sales Operations to ensure accurate bookings and utilization assumptions • Monitor market trends, competitive landscape, and industry developments to inform strategic positioning

• Manage and grow existing client accounts • Handle incoming inquiries • Close contracts and perform upselling • Build long-term customer relationships

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them. Position Summary: The Virtual Remote Reimbursement Manager is responsible for supporting patients, healthcare providers, and internal teams in navigating the reimbursement process for pharmaceutical products. This role focuses on ensuring that patients have access to prescribed therapies by identifying and resolving reimbursement barriers. The ideal candidate will have a strong background in healthcare reimbursement, excellent communication skills, and a customer-focused mindset. The base salary range for this position is $145K–$150K plus bonus potential. Amplity offers a comprehensive benefits package, including health, dental, vision, company-funded disability, 401K, generous PTO, paid holidays, and more. Key Responsibilities: - Guide healthcare providers through the reimbursement process for including prior authorizations, appeals, and benefits verification. - Work with insurance companies, payers, and third-party administrators to address coverage issues and ensure timely access to therapies. - Provide education regarding insurance benefits and financial assistance programs. - Ensure all reimbursement activities comply with federal and state regulations, as well as organizational policies. - Maintain accurate and detailed documentation of all reimbursement activities, including case notes, payer communications, and patient outcomes. - Work closely with cross-functional teams in a compliant manner. - Provide insights to internal teams on reimbursement trends and challenges to inform strategic decision-making. - Educate healthcare providers and internal teams on reimbursement processes, payer requirements, and available patient support programs. - Stay up to date on changes in reimbursement policies and regulations to provide accurate guidance. - Identify systemic issues in the reimbursement process and recommend solutions to improve efficiency and patient outcomes. Qualifications: - Bachelor’s degree from an accredited institution required - A degree with a focus in healthcare administration, business, or a related field advantageous. - A minimum of 3 years of experience in reimbursement, patient access, and or pharmaceutical account management - Pharmaceutical experience preferred - Direct experience coordinating with specialty pharmacies preferred - Knowledge of healthcare reimbursement from a patient and provider perspective including patient access processes, including prior authorizations, coding, and billing and other approaches to pursue coverage - Understanding how products are covered under benefit design , including government and commercial payer policies. - Familiarity with HIPAA regulations and patient privacy standards. - Strong communication skills - Skilled with technology tools and programs including Microsoft Office Suite, digital meeting platforms and other CRM platforms - Successfully pass all required Amplity and client training - Willingness to work in all US time zones as needed Key Competencies: - Patient-Centric Approach: Commitment to advocating patient access and delivering excellent customer service. - Problem-Solving: Analytical and critical-thinking skills to overcome reimbursement challenges. - Organizational Skills: Ability to manage multiple cases and priorities in a fast-paced environment. - Collaboration: Works effectively with internal and external stakeholders to achieve shared goals. EPIIC Values: All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards. Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude. Passion: We love what we do. Our energy inspires, engages, and motivates others. Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working. Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding. Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes. About Us Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80’s as Physician Detailing Inc., or in the 00’s as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years. Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision — across all business shapes, sizes + specialties. We are on a mission to improve patient outcomes through executional excellence — enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else. Our Diversity Policy We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.